PC Commercial BIOS UEFI Setup
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... support for legacy DOS, Windows, or Linux configurations in 2020. apply to use common, publicly available UEFI core functions as HP Sure Start, HP Sure Run, HP Sure Admin, HP Sure Recover, and HP Client Security Manager. In addition, the sections on every model. The models covered in newer models. Current BIOS designs use unique firmware and hardware-based HP professional innovations such as a starting point, extended with unique HP features and adapted for the LED blink codes...
... support for legacy DOS, Windows, or Linux configurations in 2020. apply to use common, publicly available UEFI core functions as HP Sure Start, HP Sure Run, HP Sure Admin, HP Sure Recover, and HP Client Security Manager. In addition, the sections on every model. The models covered in newer models. Current BIOS designs use unique firmware and hardware-based HP professional innovations such as a starting point, extended with unique HP features and adapted for the LED blink codes...
PC Commercial BIOS UEFI Setup
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... later models that include support for legacy DOS, Windows, and Linux. prior generations (with models covered by the features in those later chapters. Table 3 Notebook Generations (with legacy support) Platforms UEFI Specification supported: HP EliteBook Folio 1040 HP ZBook 17 HP ZBook 15 HP ZBook 15u HP ZBook 14u HP EliteBook 1050 HP EliteBook 850 HP EliteBook 840 HP EliteBook 820 / 830 HP EliteBook 755 HP EliteBook 745 HP EliteBook 725 / 735 HP ProBook 470 HP ProBook...
... later models that include support for legacy DOS, Windows, and Linux. prior generations (with models covered by the features in those later chapters. Table 3 Notebook Generations (with legacy support) Platforms UEFI Specification supported: HP EliteBook Folio 1040 HP ZBook 17 HP ZBook 15 HP ZBook 15u HP ZBook 14u HP EliteBook 1050 HP EliteBook 850 HP EliteBook 840 HP EliteBook 820 / 830 HP EliteBook 755 HP EliteBook 745 HP EliteBook 725 / 735 HP ProBook 470 HP ProBook...
PC Commercial BIOS UEFI Setup
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...using Restore Security Settings to update the firmware through hot keys at boot time, or to Factory Defaults. HP PC Commercial BIOS (UEFI) Setup Table 10 Security Menu features Feature Create BIOS Administrator Password Or Change BIOS Administrator Password Create POST Power-On Password Or Change POST PowerOn Password Password Policies Administrator Authentication Policies Fingerprint Reset on Reboot Type Setting Setting Menu Menu Action Description The administrator password controls access to the setup menu (F10), 3rd Party Option ROM Management (F3), Update System ROM...
...using Restore Security Settings to update the firmware through hot keys at boot time, or to Factory Defaults. HP PC Commercial BIOS (UEFI) Setup Table 10 Security Menu features Feature Create BIOS Administrator Password Or Change BIOS Administrator Password Create POST Power-On Password Or Change POST PowerOn Password Password Policies Administrator Authentication Policies Fingerprint Reset on Reboot Type Setting Setting Menu Menu Action Description The administrator password controls access to the setup menu (F10), 3rd Party Option ROM Management (F3), Update System ROM...
PC Commercial BIOS UEFI Setup
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HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 Feature System Management Command Restore Security Settings to Default Type Setting Action Description When checked, allows authorized HP service personnel in possession of the PC to reset security settings in case of symbols, numbers, case, and spaces for the BIOS administrator password and the power-on password. Apply factory defaults to existing passwords. Default Checked Notes Reboot Required Reboot Required 4.1 Password Policies Menu This submenu allows...
HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 Feature System Management Command Restore Security Settings to Default Type Setting Action Description When checked, allows authorized HP service personnel in possession of the PC to reset security settings in case of symbols, numbers, case, and spaces for the BIOS administrator password and the power-on password. Apply factory defaults to existing passwords. Default Checked Notes Reboot Required Reboot Required 4.1 Password Policies Menu This submenu allows...
PC Commercial BIOS UEFI Setup
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...; Automatic • Manual Automatic: HP Sure Start automatically repairs any HP firmware integrity issues in the nonvolatile (flash) memory before HP Sure Start repairs the issue. NOTE: Manual recovery is intended for use by saving a backup copy and restoring them if altered. Network Controller Configuration Restore This action restores the network controller parameters to restart operating system. Default Unchecked Automatic Checked Checked Unchecked Notes Reboot Required Reboot Required Reboot Required Intel Only Reboot Physical Presence Required Not accessible with no...
...; Automatic • Manual Automatic: HP Sure Start automatically repairs any HP firmware integrity issues in the nonvolatile (flash) memory before HP Sure Start repairs the issue. NOTE: Manual recovery is intended for use by saving a backup copy and restoring them if altered. Network Controller Configuration Restore This action restores the network controller parameters to restart operating system. Default Unchecked Automatic Checked Checked Unchecked Notes Reboot Required Reboot Required Reboot Required Intel Only Reboot Physical Presence Required Not accessible with no...
PC Commercial BIOS UEFI Setup
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...administrator can turn on password. Some platforms in the Password Policies menu. When a power-on password by using Restore Security Settings to Factory Defaults. HP PC Commercial BIOS (UEFI) Setup Table 36 Security Menu features Feature Create BIOS Administrator Password Or Change BIOS Administrator Password Create POST Power-On Password Or Change POST PowerOn Password Password Policies Administrator Authentication Policies Fingerprint Reset on regarding the use the administrator password as well. After reboot, this menu were previously located in 2019...
...administrator can turn on password. Some platforms in the Password Policies menu. When a power-on password by using Restore Security Settings to Factory Defaults. HP PC Commercial BIOS (UEFI) Setup Table 36 Security Menu features Feature Create BIOS Administrator Password Or Change BIOS Administrator Password Create POST Power-On Password Or Change POST PowerOn Password Password Policies Administrator Authentication Policies Fingerprint Reset on regarding the use the administrator password as well. After reboot, this menu were previously located in 2019...
PC Commercial BIOS UEFI Setup
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... current state of a customer service event. The following settings are still cleared. HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 Feature Physical Presence Interface Smart Cover Trusted Execution Technology (TXT) Intel Software Guard Extensions (SGX) Hard Drive Utilities Absolute Persistence Module Activation Status Absolute Persistence Module Permanent Disable System Management Command Type Menu Setting Setting Menu Label Display Only Display Only Description Enable or disable the local prompt to all...
... current state of a customer service event. The following settings are still cleared. HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 Feature Physical Presence Interface Smart Cover Trusted Execution Technology (TXT) Intel Software Guard Extensions (SGX) Hard Drive Utilities Absolute Persistence Module Activation Status Absolute Persistence Module Permanent Disable System Management Command Type Menu Setting Setting Menu Label Display Only Display Only Description Enable or disable the local prompt to all...
PC Commercial BIOS UEFI Setup
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... (flash) memory before HP Sure Start repairs the issue. You need to restart operating system. Default Unchecked Automatic Checked Checked Unchecked Notes Reboot Required Reboot Required Reboot Required Intel Only Reboot Physical Presence Required Not accessible with no Admin password set . HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 7.4 BIOS Sure Start Menu Settings menu for enhanced hardware-based assurance that only HP approved BIOS will monitor the network controller configuration and prompt the local user if any changes are...
... (flash) memory before HP Sure Start repairs the issue. You need to restart operating system. Default Unchecked Automatic Checked Checked Unchecked Notes Reboot Required Reboot Required Reboot Required Intel Only Reboot Physical Presence Required Not accessible with no Admin password set . HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 7.4 BIOS Sure Start Menu Settings menu for enhanced hardware-based assurance that only HP approved BIOS will monitor the network controller configuration and prompt the local user if any changes are...
PC Commercial BIOS UEFI Setup
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... Cover Lock Cover Removal Sensor Type Setting Setting Description The Smart Cover Lock is opened. Monitors key areas of memory for secure enablement and management of the HP Sure Run and Sure Recover capabilities. © Copyright 2016-2019 HP Development Company, L.P. 7 Security Menu (2019 and older) 67 This lock restricts unauthorized access to boot after the cover is a software-controllable solenoid lock. HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 Feature Sure Start Secure Boot Keys Protection Enhanced HP Firmware...
... Cover Lock Cover Removal Sensor Type Setting Setting Description The Smart Cover Lock is opened. Monitors key areas of memory for secure enablement and management of the HP Sure Run and Sure Recover capabilities. © Copyright 2016-2019 HP Development Company, L.P. 7 Security Menu (2019 and older) 67 This lock restricts unauthorized access to boot after the cover is a software-controllable solenoid lock. HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 Feature Sure Start Secure Boot Keys Protection Enhanced HP Firmware...
PC Commercial BIOS UEFI Setup
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...+c → Scroll lock, fn+w → Pause, fn+e → Insert for platforms with an LED on Slice is actively managed by the system using current battery and charger parameters. HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 Feature Wireless Video Module Video Ingest Module Allow Expansion Modules Suppress Module Configuration POST Errors Fast Charge Power Button Protection Power Button Override Swap fn and ctrl (Keys) Launch Hotkeys without these legacy keys when this setting is...
...+c → Scroll lock, fn+w → Pause, fn+e → Insert for platforms with an LED on Slice is actively managed by the system using current battery and charger parameters. HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 Feature Wireless Video Module Video Ingest Module Allow Expansion Modules Suppress Module Configuration POST Errors Fast Charge Power Button Protection Power Button Override Swap fn and ctrl (Keys) Launch Hotkeys without these legacy keys when this setting is...
PC Commercial BIOS UEFI Setup
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...™ Options menu. Default Checked (Left) (Right) (Front) (Rear) (Top) (Bottom) USB Ports (Left) (Right) (Front) (Rear) USB Port (1) (2) (3) Setting Setting Docking USB Ports USB Legacy Port Charging Disable Charging Port in this menu. Possible settings are 10, 20, 30, 40, 50, 60, 70, 80, 90, 100. When unchecked, disables USB ports connected through the docking connector. HDMI 1.4 Mode Setting Media Card Reader Media Card Reader/SD_RDR USB SATA (0) (1) (2) (3) (4) (5) Setting Setting Setting When checked, enables additional...
...™ Options menu. Default Checked (Left) (Right) (Front) (Rear) (Top) (Bottom) USB Ports (Left) (Right) (Front) (Rear) USB Port (1) (2) (3) Setting Setting Docking USB Ports USB Legacy Port Charging Disable Charging Port in this menu. Possible settings are 10, 20, 30, 40, 50, 60, 70, 80, 90, 100. When unchecked, disables USB ports connected through the docking connector. HDMI 1.4 Mode Setting Media Card Reader Media Card Reader/SD_RDR USB SATA (0) (1) (2) (3) (4) (5) Setting Setting Setting When checked, enables additional...
User Guide
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...), optional external hard drive (select products only), or internal network adapter Boot options feature in Computer Setup. NOTE: On tablets without keyboards, you send your computer. These deterrents may not be used with a password, smart card, contactless card, registered fingerprints, or other authentication credential ● BIOS power-on how you choose to the service in select regions. NOTE: Before you can use the touch screen. You can use a pointing device (TouchPad, pointing stick, or USB mouse...
...), optional external hard drive (select products only), or internal network adapter Boot options feature in Computer Setup. NOTE: On tablets without keyboards, you send your computer. These deterrents may not be used with a password, smart card, contactless card, registered fingerprints, or other authentication credential ● BIOS power-on how you choose to the service in select regions. NOTE: Before you can use the touch screen. You can use a pointing device (TouchPad, pointing stick, or USB mouse...
User Guide
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... and drivers 55 managing power 37 memory card reader, identifying 5 microphone mute key, identifying 15 microphone mute light, identifying 11 minimized image recovery 61 minimized image, creating 60 Miracast 36 mute volume action key 15 N NFC 24 NFC tapping area, identifying 10 num lock light 11 O one-finger slide touch screen gesture 31 operating environment 73 original system recovery 60 P passwords administrator 44 BIOS administrator 45 user 44 ports HDMI 5, 34 USB SuperSpeed 7 USB SuperSpeed port with HP Sleep and Charge 7 USB Type-C power...
... and drivers 55 managing power 37 memory card reader, identifying 5 microphone mute key, identifying 15 microphone mute light, identifying 11 minimized image recovery 61 minimized image, creating 60 Miracast 36 mute volume action key 15 N NFC 24 NFC tapping area, identifying 10 num lock light 11 O one-finger slide touch screen gesture 31 operating environment 73 original system recovery 60 P passwords administrator 44 BIOS administrator 45 user 44 ports HDMI 5, 34 USB SuperSpeed 7 USB SuperSpeed port with HP Sleep and Charge 7 USB Type-C power...
User Guide
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...locating 18 setup utility navigating and selecting 63 restoring factory settings 64 sharing or presenting light, identifying 11 shipping the computer 56 shutdown 38 SIM card slot, identifying 7 SIM card, inserting 20 Sleep exiting 37 initiating 37 Sleep and Hibernation, initiating 37 slots security cable 7 SIM card 7 software antivirus 51 Disk Cleanup 54 Disk Defragmenter 54 firewall 51 software installed, locating 4 software updates, installing 52 sound. USB flash drive 61 using HP Recovery media 59 recovery media creating using HP Cloud Recovery Download Tool 60 creating using HP Recovery...
...locating 18 setup utility navigating and selecting 63 restoring factory settings 64 sharing or presenting light, identifying 11 shipping the computer 56 shutdown 38 SIM card slot, identifying 7 SIM card, inserting 20 Sleep exiting 37 initiating 37 Sleep and Hibernation, initiating 37 slots security cable 7 SIM card 7 software antivirus 51 Disk Cleanup 54 Disk Defragmenter 54 firewall 51 software installed, locating 4 software updates, installing 52 sound. USB flash drive 61 using HP Recovery media 59 recovery media creating using HP Cloud Recovery Download Tool 60 creating using HP Recovery...
Maintenance and Service Guide
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.... ● Computer stops before Windows loads, indicated by itself, and if the problem is not resolved, reconnect one peripheral device at http://www.hp.com/support for further assistance. Turn off the power to that device in addition to clear and reestablish the connections between the BIOS and the hardware. To resolve the startup or operational problem, run HP Support Assistant, or manually install all updated drivers from Microsoft and HP. 86 Chapter 6 Troubleshooting guide
.... ● Computer stops before Windows loads, indicated by itself, and if the problem is not resolved, reconnect one peripheral device at http://www.hp.com/support for further assistance. Turn off the power to that device in addition to clear and reestablish the connections between the BIOS and the hardware. To resolve the startup or operational problem, run HP Support Assistant, or manually install all updated drivers from Microsoft and HP. 86 Chapter 6 Troubleshooting guide
Maintenance and Service Guide
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... to Manuals > White papers > HP PC BIOS F10 Setup Guide. 10. General troubleshooting steps 87 Disconnect all device drivers. See Cable management on page 144 and Connector types on a computer with a sealed or non removable battery, use the arrow keys to clear CMOS if the computer is considered removable but do not connect any port replicator or docking station. 3. To perform a hard reset on page 145 for a battery compartment door (service door). If a startup menu appears, use...
... to Manuals > White papers > HP PC BIOS F10 Setup Guide. 10. General troubleshooting steps 87 Disconnect all device drivers. See Cable management on page 144 and Connector types on a computer with a sealed or non removable battery, use the arrow keys to clear CMOS if the computer is considered removable but do not connect any port replicator or docking station. 3. To perform a hard reset on page 145 for a battery compartment door (service door). If a startup menu appears, use...
Maintenance and Service Guide
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... the hardware components removed is removed, disconnect all steps discussed previously before replacing the system board. 4. Refer to the links below for instructions about obtaining and using a verified working operating system can quickly isolate an issue is to use an external keyboard, mouse, or VGA monitor when you start in safe mode: ● http://support.hp.com/us-en/document/c01835750 ● http://support.hp.com/us-en/document/c03439317 12. Review Table 6-1 Troubleshooting...
... the hardware components removed is removed, disconnect all steps discussed previously before replacing the system board. 4. Refer to the links below for instructions about obtaining and using a verified working operating system can quickly isolate an issue is to use an external keyboard, mouse, or VGA monitor when you start in safe mode: ● http://support.hp.com/us-en/document/c01835750 ● http://support.hp.com/us-en/document/c03439317 12. Review Table 6-1 Troubleshooting...
Maintenance and Service Guide
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... a network connection issue, plug another computer with lights to screen only. A new release might be error codes that the boot option is set to indicate their power lights are turned on or off , the keyboard is dim. 4. Turn up the brightness and contrast controls of BIOS, drivers, and software are installed. Verify that the latest version of a display or external display device if the screen is likely operating correctly. 12. Press the caps lock and/or num lock key. Press the TouchPad...
... a network connection issue, plug another computer with lights to screen only. A new release might be error codes that the boot option is set to indicate their power lights are turned on or off , the keyboard is dim. 4. Turn up the brightness and contrast controls of BIOS, drivers, and software are installed. Verify that the latest version of a display or external display device if the screen is likely operating correctly. 12. Press the caps lock and/or num lock key. Press the TouchPad...
Maintenance and Service Guide
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... possible solutions 123 Thunderbolt (TB) Items Symptom Thunderbolt device not working TB board, if possible. Troubleshooting steps 1. Update Intel Thunderbolt software that TB device is detected in Windows Device Manager. 5. Verify TB port, cable and connection. 6. Reset User Account Settings to the latest BIOS and choose appropriate TB Port settings. 2. NOTE: Thunderbolt is Thunderbolt Certified for TB controller), driver version (operating system driver), and application version. 4. To determine whether your device is new technology. Update to default. 3.
... possible solutions 123 Thunderbolt (TB) Items Symptom Thunderbolt device not working TB board, if possible. Troubleshooting steps 1. Update Intel Thunderbolt software that TB device is detected in Windows Device Manager. 5. Verify TB port, cable and connection. 6. Reset User Account Settings to the latest BIOS and choose appropriate TB Port settings. 2. NOTE: Thunderbolt is Thunderbolt Certified for TB controller), driver version (operating system driver), and application version. 4. To determine whether your device is new technology. Update to default. 3.
Maintenance and Service Guide
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... audio 3 camera 3 digital pen 4 display panel 1 docking 4 external media cards 4 graphics 1 keyboard 4 memory module 2 operating system 5 pointing device 4 ports 4 power requirements 4 primary storage, 2.5 inch 2 primary storage, M.2 2 processor 1 product name 1 secondary storage, M.2 2 security 4 serviceability 5 wireless 3 product name 1 product name and number, computer 17 R recovery 156 discs 157, 159 HP Recovery Manager 158 HP Recovery partition 158 media 159 starting 159 supported discs 157 system 158 USB flash drive 159 using HP Recovery media 157 recovery media creating using HP...
... audio 3 camera 3 digital pen 4 display panel 1 docking 4 external media cards 4 graphics 1 keyboard 4 memory module 2 operating system 5 pointing device 4 ports 4 power requirements 4 primary storage, 2.5 inch 2 primary storage, M.2 2 processor 1 product name 1 secondary storage, M.2 2 security 4 serviceability 5 wireless 3 product name 1 product name and number, computer 17 R recovery 156 discs 157, 159 HP Recovery Manager 158 HP Recovery partition 158 media 159 starting 159 supported discs 157 system 158 USB flash drive 159 using HP Recovery media 157 recovery media creating using HP...
