PC Commercial BIOS UEFI Setup
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... information about features adjusted through the BIOS setup menu, which are also covered by using the 'F10' function key. An S family BIOS is accessible during the early part of chapters below : Table 1 Notebook Generations (UEFI only) Platforms UEFI Specification supported: HP ZBook Firefly 14, 15 HP ZBook Fury 15, 17 HP ZBook Create HP ZBook Studio HP ZBook Power HP EliteBook 850 HP EliteBook 840 HP EliteBook 830 HP EliteBook 855 HP EliteBook 845 HP EliteBook 835 2020 (most recent HP commercial-grade PC...
... information about features adjusted through the BIOS setup menu, which are also covered by using the 'F10' function key. An S family BIOS is accessible during the early part of chapters below : Table 1 Notebook Generations (UEFI only) Platforms UEFI Specification supported: HP ZBook Firefly 14, 15 HP ZBook Fury 15, 17 HP ZBook Create HP ZBook Studio HP ZBook Power HP EliteBook 850 HP EliteBook 840 HP EliteBook 830 HP EliteBook 855 HP EliteBook 845 HP EliteBook 835 2020 (most recent HP commercial-grade PC...
PC Commercial BIOS UEFI Setup
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... 2016-2020 HP Development Company, L.P. 2 Introduction 10 Table 3 Notebook Generations (with models covered by the features in those later chapters. prior generations (with legacy support) Chapters 6 through 8 below apply to 2015 and later models that include support for legacy DOS, Windows, and Linux. HP PC Commercial BIOS (UEFI) Setup Platforms HP ProDesk HP ProDesk HP ProOne HP ProDesk HP ProDesk HP ProDesk HP ProDesk HP ProOne HP ProOne HP Retail 600...
... 2016-2020 HP Development Company, L.P. 2 Introduction 10 Table 3 Notebook Generations (with models covered by the features in those later chapters. prior generations (with legacy support) Chapters 6 through 8 below apply to 2015 and later models that include support for legacy DOS, Windows, and Linux. HP PC Commercial BIOS (UEFI) Setup Platforms HP ProDesk HP ProDesk HP ProOne HP ProDesk HP ProDesk HP ProDesk HP ProDesk HP ProOne HP ProOne HP Retail 600...
PC Commercial BIOS UEFI Setup
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... be set . HP PC Commercial BIOS (UEFI) Setup Table 10 Security Menu features Feature Create BIOS Administrator Password Or Change BIOS Administrator Password Create POST Power-On Password Or Change POST PowerOn Password Password Policies Administrator Authentication Policies Fingerprint Reset on Reboot Type Setting Setting Menu Menu Action Description The administrator password controls access to the setup menu (F10), 3rd Party Option ROM Management (F3), Update System ROM, WMI commands that provides security functions for BIOS administration and power-on regarding the use the...
... be set . HP PC Commercial BIOS (UEFI) Setup Table 10 Security Menu features Feature Create BIOS Administrator Password Or Change BIOS Administrator Password Create POST Power-On Password Or Change POST PowerOn Password Password Policies Administrator Authentication Policies Fingerprint Reset on Reboot Type Setting Setting Menu Menu Action Description The administrator password controls access to the setup menu (F10), 3rd Party Option ROM Management (F3), Update System ROM, WMI commands that provides security functions for BIOS administration and power-on regarding the use the...
PC Commercial BIOS UEFI Setup
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..., L.P. 4 Security Menu 24 Allow User to Modify Power-on Password Wake on LAN Power-on password. To access this to all security settings. NOTE: If BIOS password is lost and this type of HP service command. Apply factory defaults to prevent this option is disabled, HP authorized personnel cannot remove a lost password. NOTE: Escaping (ESC) at the Reset Request screen will leave settings as or # Setting When checked, passwords require at least one number Setting When checked, passwords require...
..., L.P. 4 Security Menu 24 Allow User to Modify Power-on Password Wake on LAN Power-on password. To access this to all security settings. NOTE: If BIOS password is lost and this type of HP service command. Apply factory defaults to prevent this option is disabled, HP authorized personnel cannot remove a lost password. NOTE: Escaping (ESC) at the Reset Request screen will leave settings as or # Setting When checked, passwords require at least one number Setting When checked, passwords require...
PC Commercial BIOS UEFI Setup
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... Sure Start BIOS Settings Protection Type Setting Setting Action Setting Setting Setting Description When not checked, HP Sure Start verifies the integrity of the HP firmware in the nonvolatile (flash) memory until the Windows +Up Arrow+ Down Arrow keys are possible for HP Sure Start- You need to 30 seconds. Table 14 BIOS Sure Start Menu features Feature Verify Boot Block on Every Boot BIOS Data Recovery Policy Network Controller Configuration Restore Prompt on and the operating system is...
... Sure Start BIOS Settings Protection Type Setting Setting Action Setting Setting Setting Description When not checked, HP Sure Start verifies the integrity of the HP firmware in the nonvolatile (flash) memory until the Windows +Up Arrow+ Down Arrow keys are possible for HP Sure Start- You need to 30 seconds. Table 14 BIOS Sure Start Menu features Feature Verify Boot Block on Every Boot BIOS Data Recovery Policy Network Controller Configuration Restore Prompt on and the operating system is...
PC Commercial BIOS UEFI Setup
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... BIOS (UEFI) Setup July 2020 919946-004 Feature Physical Presence Interface Smart Cover Trusted Execution Technology (TXT) Intel Software Guard Extensions (SGX) Hard Drive Utilities Absolute Persistence Module Activation Status Absolute Persistence Module Permanent Disable System Management Command Type Menu Setting Setting Menu Label Display Only Display Only Description Enable or disable the local prompt to all security settings. Checked Notes Desktop Intel Only Reboot Required Intel Only Reboot Required Restore Security Settings...
... BIOS (UEFI) Setup July 2020 919946-004 Feature Physical Presence Interface Smart Cover Trusted Execution Technology (TXT) Intel Software Guard Extensions (SGX) Hard Drive Utilities Absolute Persistence Module Activation Status Absolute Persistence Module Permanent Disable System Management Command Type Menu Setting Setting Menu Label Display Only Display Only Description Enable or disable the local prompt to all security settings. Checked Notes Desktop Intel Only Reboot Required Intel Only Reboot Required Restore Security Settings...
PC Commercial BIOS UEFI Setup
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... local user has the option to ignore the prompt or restore the network controller to the factory configuration. NOTE: Manual recovery is intended for use by saving a backup copy and restoring them if altered. When enabled, HP Sure Start will not repair any changes are detected compared to the factory configuration when prompted. HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 7.4 BIOS Sure Start Menu Settings menu for enhanced hardware-based assurance that only HP approved Embedded Controller firmware...
... local user has the option to ignore the prompt or restore the network controller to the factory configuration. NOTE: Manual recovery is intended for use by saving a backup copy and restoring them if altered. When enabled, HP Sure Start will not repair any changes are detected compared to the factory configuration when prompted. HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 7.4 BIOS Sure Start Menu Settings menu for enhanced hardware-based assurance that only HP approved Embedded Controller firmware...
PC Commercial BIOS UEFI Setup
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... Sure Start Security Event Boot Notification Type Setting Setting Setting Setting Description Saves backup copy of Secure Boot Keys so that are possible: • Lock • Unlock The Cover Removal Sensor has the following settings are used for secure enablement and management of the HP Sure Run and Sure Recover capabilities. © Copyright 2016-2019 HP Development Company, L.P. 7 Security Menu (2019 and older) 67 Default Unlock Notes Desktop with Cover Lock Reboot Required Disable Desktop with Cover Sensor Reboot Required...
... Sure Start Security Event Boot Notification Type Setting Setting Setting Setting Description Saves backup copy of Secure Boot Keys so that are possible: • Lock • Unlock The Cover Removal Sensor has the following settings are used for secure enablement and management of the HP Sure Run and Sure Recover capabilities. © Copyright 2016-2019 HP Development Company, L.P. 7 Security Menu (2019 and older) 67 Default Unlock Notes Desktop with Cover Lock Reboot Required Disable Desktop with Cover Sensor Reboot Required...
PC Commercial BIOS UEFI Setup
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...count ports from providing power to external devices if the system itself is below (%) (Front) (Rear) USB Type-C® Downstream Charging Thunderbolt™ Type-C Ports Setting Setting Setting Setting Setting Accessory USB Setting Port Enable or disable all USB ports (legacy ports and type-C ports). HP PC Commercial BIOS (UEFI) Setup 8.9 Port Options Menu The following table describes various setting options for DisplayPort® over Type-C to support higher graphics resolutions. Table 54 Port Options Menu features Feature USB Ports Type Setting...
...count ports from providing power to external devices if the system itself is below (%) (Front) (Rear) USB Type-C® Downstream Charging Thunderbolt™ Type-C Ports Setting Setting Setting Setting Setting Accessory USB Setting Port Enable or disable all USB ports (legacy ports and type-C ports). HP PC Commercial BIOS (UEFI) Setup 8.9 Port Options Menu The following table describes various setting options for DisplayPort® over Type-C to support higher graphics resolutions. Table 54 Port Options Menu features Feature USB Ports Type Setting...
User Guide
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... user accesses the Internet. Several types of passwords can be set in Windows or in order to use a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to data Windows BitLocker Unauthorized removal of a hard drive DriveLock password (select products only) in Computer Setup* Unauthorized startup from being mishandled or stolen. 7 Security Protecting the computer Standard security features provided by the Windows operating system and the Windows Computer Setup utility (BIOS, which runs under any operating...
... user accesses the Internet. Several types of passwords can be set in Windows or in order to use a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to data Windows BitLocker Unauthorized removal of a hard drive DriveLock password (select products only) in Computer Setup* Unauthorized startup from being mishandled or stolen. 7 Security Protecting the computer Standard security features provided by the Windows operating system and the Windows Computer Setup utility (BIOS, which runs under any operating...
User Guide
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... and drivers 55 managing power 37 memory card reader, identifying 5 microphone mute key, identifying 15 microphone mute light, identifying 11 minimized image recovery 61 minimized image, creating 60 Miracast 36 mute volume action key 15 N NFC 24 NFC tapping area, identifying 10 num lock light 11 O one-finger slide touch screen gesture 31 operating environment 73 original system recovery 60 P passwords administrator 44 BIOS administrator 45 user 44 ports HDMI 5, 34 USB SuperSpeed 7 USB SuperSpeed port with HP Sleep and Charge 7 USB Type-C power...
... and drivers 55 managing power 37 memory card reader, identifying 5 microphone mute key, identifying 15 microphone mute light, identifying 11 minimized image recovery 61 minimized image, creating 60 Miracast 36 mute volume action key 15 N NFC 24 NFC tapping area, identifying 10 num lock light 11 O one-finger slide touch screen gesture 31 operating environment 73 original system recovery 60 P passwords administrator 44 BIOS administrator 45 user 44 ports HDMI 5, 34 USB SuperSpeed 7 USB SuperSpeed port with HP Sleep and Charge 7 USB Type-C power...
User Guide
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...18 setup utility navigating and selecting 63 restoring factory settings 64 sharing or presenting light, identifying 11 shipping the computer 56 shutdown 38 SIM card slot, identifying 7 SIM card, inserting 20 Sleep exiting 37 initiating 37 Sleep and Hibernation, initiating 37 slots security cable 7 SIM card 7 software antivirus 51 Disk Cleanup 54 Disk Defragmenter 54 firewall 51 software installed, locating 4 software updates, installing 52 sound. USB flash drive 61 using HP Recovery media 59 recovery media creating using HP Cloud Recovery Download Tool 60 creating using HP Recovery Manager 59...
...18 setup utility navigating and selecting 63 restoring factory settings 64 sharing or presenting light, identifying 11 shipping the computer 56 shutdown 38 SIM card slot, identifying 7 SIM card, inserting 20 Sleep exiting 37 initiating 37 Sleep and Hibernation, initiating 37 slots security cable 7 SIM card 7 software antivirus 51 Disk Cleanup 54 Disk Defragmenter 54 firewall 51 software installed, locating 4 software updates, installing 52 sound. USB flash drive 61 using HP Recovery media 59 recovery media creating using HP Cloud Recovery Download Tool 60 creating using HP Recovery Manager 59...
User Guide
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... contents of a hard drive DriveLock password (select products only) in Computer Setup* Unauthorized startup from an optional external optical drive (select products only), optional external hard drive (select products only), or internal network adapter Boot options feature in Computer Setup* Unauthorized access to a Windows user account Windows user password Unauthorized access to navigate and make selections in Computer Setup. 7 Security Protecting the computer Standard security features provided by the Windows operating system and the Windows Computer Setup utility (BIOS, which runs...
... contents of a hard drive DriveLock password (select products only) in Computer Setup* Unauthorized startup from an optional external optical drive (select products only), optional external hard drive (select products only), or internal network adapter Boot options feature in Computer Setup* Unauthorized access to a Windows user account Windows user password Unauthorized access to navigate and make selections in Computer Setup. 7 Security Protecting the computer Standard security features provided by the Windows operating system and the Windows Computer Setup utility (BIOS, which runs...
User Guide
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...Charge 5, 6 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge 5 USB Type-C Thunderbolt 32 power battery 38 external 40 power button, identifying 10 power connector, identifying 5 Power icon, using 38 power lights 9 power settings, using 38 privacy key light 9 product name and number, computer 17 public WLAN connection 21 R recover options 59 recovery discs 58, 60 HP Recovery Manager 59 media 60 starting 60 supported discs 58 system 59 USB flash drive 60 using HP Recovery media 58 recovery media creating 57 creating using HP Recovery Manager 58 recovery partition removing...
...Charge 5, 6 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge 5 USB Type-C Thunderbolt 32 power battery 38 external 40 power button, identifying 10 power connector, identifying 5 Power icon, using 38 power lights 9 power settings, using 38 privacy key light 9 product name and number, computer 17 public WLAN connection 21 R recover options 59 recovery discs 58, 60 HP Recovery Manager 59 media 60 starting 60 supported discs 58 system 59 USB flash drive 60 using HP Recovery media 58 recovery media creating 57 creating using HP Recovery Manager 58 recovery partition removing...
Maintenance and Service Guide
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... audio 2 chipset 1 configurable software 5 display panel 1 docking 3 Ethernet 2 graphics 1 hard drive 2 keyboard 3 memory module 1 microphone 2 operating system 4 pointing device 3 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 2 wireless 2 product name 1 product name and number, computer 18 R rear speakers spare part numbers 24 recover options 61 recovery discs 60, 62 HP Recovery Manager 61 media 62 starting 62 supported discs 60 system 61 USB flash drive 62 using HP Recovery media 60 recovery media creating 59 creating using HP Recovery Manager...
... audio 2 chipset 1 configurable software 5 display panel 1 docking 3 Ethernet 2 graphics 1 hard drive 2 keyboard 3 memory module 1 microphone 2 operating system 4 pointing device 3 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 2 wireless 2 product name 1 product name and number, computer 18 R rear speakers spare part numbers 24 recover options 61 recovery discs 60, 62 HP Recovery Manager 61 media 62 starting 62 supported discs 60 system 61 USB flash drive 62 using HP Recovery media 60 recovery media creating 59 creating using HP Recovery Manager...
Maintenance and Service Guide 1
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... the hardware. Wireless Modules Not installed or responding 701 Reseat the wireless LAN adapter module and antennas. Resolve the issue 8. Table 6-6 System diagnostics failure codes and user actions (continued) Test description Failure description Error code Suggested user actions BIOS Application BIOS Application Error 501 The BIOS installation may restore functionality. Fan Fan not operating correctly 90B The system fan may be malfunctioning. You should start and test the computer by incomplete boot-up, blinking cursor on using the HP Support...
... the hardware. Wireless Modules Not installed or responding 701 Reseat the wireless LAN adapter module and antennas. Resolve the issue 8. Table 6-6 System diagnostics failure codes and user actions (continued) Test description Failure description Error code Suggested user actions BIOS Application BIOS Application Error 501 The BIOS installation may restore functionality. Fan Fan not operating correctly 90B The system fan may be malfunctioning. You should start and test the computer by incomplete boot-up, blinking cursor on using the HP Support...
Maintenance and Service Guide 1
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... power button for at http://support.hp.com, enter your computer is considered removable but do not connect any port replicator or docking station. 3. If a startup menu appears, use the following steps: 1. Clear CMOS CMOS refers to clear CMOS, which requires removing the AC adapter and battery. Sometimes it may be performed for how to select Start Windows Normally, and then press the Enter key. 10. Soft reset (Default Settings) NOTE: Some company policies prohibit updates or changes...
... power button for at http://support.hp.com, enter your computer is considered removable but do not connect any port replicator or docking station. 3. If a startup menu appears, use the following steps: 1. Clear CMOS CMOS refers to clear CMOS, which requires removing the AC adapter and battery. Sometimes it may be performed for how to select Start Windows Normally, and then press the Enter key. 10. Soft reset (Default Settings) NOTE: Some company policies prohibit updates or changes...
Maintenance and Service Guide 1
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... NOT disassemble the system board from starting correctly. Status lights, blinking light codes, troubleshooting lights, and POST error messages on page 89, and 9. Soft reset (Default Settings) on page 82, 7. Therefore, booting in safe mode, eliminate the default settings and basic device drivers as possible causes. If a problem does not reappear when you have both Intel integrated graphics and discrete graphics. Test with a verified working memory DIMM) ● Graphics card (if no VGA port is using a Windows...
... NOT disassemble the system board from starting correctly. Status lights, blinking light codes, troubleshooting lights, and POST error messages on page 89, and 9. Soft reset (Default Settings) on page 82, 7. Therefore, booting in safe mode, eliminate the default settings and basic device drivers as possible causes. If a problem does not reappear when you have both Intel integrated graphics and discrete graphics. Test with a verified working memory DIMM) ● Graphics card (if no VGA port is using a Windows...
Maintenance and Service Guide 1
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...Reset User Account Settings to the latest BIOS and choose appropriate TB Port settings. 2. Update Intel Thunderbolt software that TB device is detected in Windows Device Manager. 5. Test with Windows. Thunderbolt cable and Thunderbolt device must be compatible with a verified working Procedures Possible causes BIOS, drivers, and user settings. Verify TB port, cable and connection. 6. To determine whether your device is new technology. Troubleshooting steps 1. Update to default. 3. NOTE: Thunderbolt is Thunderbolt Certified for TB controller), driver version (operating...
...Reset User Account Settings to the latest BIOS and choose appropriate TB Port settings. 2. Update Intel Thunderbolt software that TB device is detected in Windows Device Manager. 5. Test with Windows. Thunderbolt cable and Thunderbolt device must be compatible with a verified working Procedures Possible causes BIOS, drivers, and user settings. Verify TB port, cable and connection. 6. To determine whether your device is new technology. Troubleshooting steps 1. Update to default. 3. NOTE: Thunderbolt is Thunderbolt Certified for TB controller), driver version (operating...
Maintenance and Service Guide 1
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... audio 3 camera 3 digital pen 4 display panel 1 docking 4 external media cards 4 flash cache 3 graphics 1 keyboard 4 memory module 2 operating system 5 pointing device 4 ports 4 power requirements 4 primary storage, 2.5 inch 2 primary storage, M.2 2 processor 1 product name 1 secondary storage, M.2 3 security 5 serviceability 5 wireless 4 product name 1 product name and number, computer 17 R recovery 159 discs 160, 162 HP Recovery Manager 161 HP Recovery partition 161 media 162 starting 162 supported discs 160 system 161 USB flash drive 162 using HP Recovery media 160 recovery media creating...
... audio 3 camera 3 digital pen 4 display panel 1 docking 4 external media cards 4 flash cache 3 graphics 1 keyboard 4 memory module 2 operating system 5 pointing device 4 ports 4 power requirements 4 primary storage, 2.5 inch 2 primary storage, M.2 2 processor 1 product name 1 secondary storage, M.2 3 security 5 serviceability 5 wireless 4 product name 1 product name and number, computer 17 R recovery 159 discs 160, 162 HP Recovery Manager 161 HP Recovery partition 161 media 162 starting 162 supported discs 160 system 161 USB flash drive 162 using HP Recovery media 160 recovery media creating...