HP Designjet Printers & Mac OS X 10.6
Page 4
...' pull down menu, choose HP Jetdirect - HP Designjet Printers & Mac OS X 10.6 Snow Leopard 1. This is the new application replacing HP Printer Utility for your printer to find out if your users guide to appear. 4. Use the HP Utility to HP printers. HP Utility is the preferred protocol to connect to manage and troubleshoot the printer. Please check your Designjet printer includes HP Utility support. 1. Features...
...' pull down menu, choose HP Jetdirect - HP Designjet Printers & Mac OS X 10.6 Snow Leopard 1. This is the new application replacing HP Printer Utility for your printer to find out if your users guide to appear. 4. Use the HP Utility to HP printers. HP Utility is the preferred protocol to connect to manage and troubleshoot the printer. Please check your Designjet printer includes HP Utility support. 1. Features...
HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [English]
Page 3
... precautions 1 HP Start-Up Kit 1 Your printer's documentation 1 The front panel 2 Printer software 3 2 Personalizing the printer Turn printer on and off 5 Access the HP Printer Utility 6 Access the Embedded Web Server 6 3 Paper handling Load a roll onto the spindle 8 Load a roll into the printer 10 Unload ...Preview a print 22 5 Color management Color calibration 24 6 Maintaining the printer Clean the exterior of the printer 27 Maintain the ink cartridges 27 Update the firmware 27 7 Accessories How to order supplies and accessories 29 8 Troubleshooting paper issues ENWW iii
... precautions 1 HP Start-Up Kit 1 Your printer's documentation 1 The front panel 2 Printer software 3 2 Personalizing the printer Turn printer on and off 5 Access the HP Printer Utility 6 Access the Embedded Web Server 6 3 Paper handling Load a roll onto the spindle 8 Load a roll into the printer 10 Unload ...Preview a print 22 5 Color management Color calibration 24 6 Maintaining the printer Clean the exterior of the printer 27 Maintain the ink cartridges 27 Update the firmware 27 7 Accessories How to order supplies and accessories 29 8 Troubleshooting paper issues ENWW iii
HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [English]
Page 4
The paper has jammed 31 9 Troubleshooting print-quality issues General advice 34 Horizontal lines across the image (banding 34 The whole image is blurry or grainy 36 Colors are inaccurate 37 The image is clipped 38 10 Front-panel error messages 11 HP Customer Care Introduction 43 Contact HP Support 43 12 Legal information Hewlett-Packard Limited Warranty Statement 45 Hewlett-Packard Software License Agreement 48 Open source software 49 Regulatory notices 50 iv ENWW
The paper has jammed 31 9 Troubleshooting print-quality issues General advice 34 Horizontal lines across the image (banding 34 The whole image is blurry or grainy 36 Colors are inaccurate 37 The image is clipped 38 10 Front-panel error messages 11 HP Customer Care Introduction 43 Contact HP Support 43 12 Legal information Hewlett-Packard Limited Warranty Statement 45 Hewlett-Packard Software License Agreement 48 Open source software 49 Regulatory notices 50 iv ENWW
HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [English]
Page 6
... confirm an action while in the menu. The front panel has the following important functions: ● Assists you in troubleshooting issues ● Is used to -date information about the status of the printer, such as a printed manual with audio alerts to call attention to a warning or message ● Can be used to...
... confirm an action while in the menu. The front panel has the following important functions: ● Assists you in troubleshooting issues ● Is used to -date information about the status of the printer, such as a printed manual with audio alerts to call attention to a warning or message ● Can be used to...
HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [English]
Page 7
...27 ◦ Access the HP Knowledge Center ◦ Change various printer settings (in the Settings tab) ◦ Perform calibrations and troubleshooting ENWW Printer software 3 LED light - Displays errors, warnings and information on using your printer ◦ Update the printer's firmware, see Update the...a menu or option, or to : ◦ Manage the printer including color with your printer: ● The PCL3 raster printer driver ● The PostScript printer driver (Z3200ps only) ● The HP Printer Utility, see Using your printer. If it and then press the OK key. Power key ...
...27 ◦ Access the HP Knowledge Center ◦ Change various printer settings (in the Settings tab) ◦ Perform calibrations and troubleshooting ENWW Printer software 3 LED light - Displays errors, warnings and information on using your printer ◦ Update the printer's firmware, see Update the...a menu or option, or to : ◦ Manage the printer including color with your printer: ● The PCL3 raster printer driver ● The PostScript printer driver (Z3200ps only) ● The HP Printer Utility, see Using your printer. If it and then press the OK key. Power key ...
HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [English]
Page 35
Power off at the front panel and also switch it goes. Try to move the printhead carriage out of the way. 4. Paper issues ENWW The paper has jammed 31 Lift the blue lever as far up as it off the printer at the rear. 2. Open the window. 3. 8 Troubleshooting paper issues The paper has jammed When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display. 1.
Power off at the front panel and also switch it goes. Try to move the printhead carriage out of the way. 4. Paper issues ENWW The paper has jammed 31 Lift the blue lever as far up as it off the printer at the rear. 2. Open the window. 3. 8 Troubleshooting paper issues The paper has jammed When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display. 1.
HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [English]
Page 36
Lower the blue lever and close the transparent window. Paper issues 32 Chapter 8 Troubleshooting paper issues ENWW CAUTION: Do not move the paper sideways, as it from the printer. If you can lift up and out from the top of the printer. 6. Standing behind the printer, rewind the roll or pull the cut sheet from the output tray. Carefully remove all small pieces of the printer and remove it could damage the printer. 7. Carefully remove any of the jammed paper that you cannot see the paper, return to the front of paper. 8. 5.
Lower the blue lever and close the transparent window. Paper issues 32 Chapter 8 Troubleshooting paper issues ENWW CAUTION: Do not move the paper sideways, as it from the printer. If you can lift up and out from the top of the printer. 6. Standing behind the printer, rewind the roll or pull the cut sheet from the output tray. Carefully remove all small pieces of the printer and remove it could damage the printer. 7. Carefully remove any of the jammed paper that you cannot see the paper, return to the front of paper. 8. 5.
HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [English]
Page 38
... any print-quality problem: ● To achieve the best performance from added horizontal lines as shown (the color may vary): 34 Chapter 9 Troubleshooting print-quality issues ENWW See Using your printer. ● Check that your printed image suffers from your printer, use the View loaded paper key on the front panel. Print-quality issues...
... any print-quality problem: ● To achieve the best performance from added horizontal lines as shown (the color may vary): 34 Chapter 9 Troubleshooting print-quality issues ENWW See Using your printer. ● Check that your printed image suffers from your printer, use the View loaded paper key on the front panel. Print-quality issues...
HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [English]
Page 40
... you should perform paper advance calibration: see Using your printer. See Using your printer. For instance, if you have set it to Quality, try setting it to reprint your job at this point in your customer service representative for further support. 36 Chapter 9 Troubleshooting print-quality issues ENWW Try aligning the printheads. In...
... you should perform paper advance calibration: see Using your printer. See Using your printer. For instance, if you have set it to Quality, try setting it to reprint your job at this point in your customer service representative for further support. 36 Chapter 9 Troubleshooting print-quality issues ENWW Try aligning the printheads. In...
HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [English]
Page 42
...NOTE: An image 32,768 pixels long would print at a length of more than those used in the same color space that you intend to consider using a larger paper size, or borderless printing (see Select margins options on ...the image or document in or 2.78 m if you have defined a custom page size with very narrow margins, the printer may call "printing area" or "imageable area"). There is clipped Clipping normally indicates a discrepancy between the margins. printable area... in your print (see Preview a print on in the driver. 38 Chapter 9 Troubleshooting print-quality issues ENWW
...NOTE: An image 32,768 pixels long would print at a length of more than those used in the same color space that you intend to consider using a larger paper size, or borderless printing (see Select margins options on ...the image or document in or 2.78 m if you have defined a custom page size with very narrow margins, the printer may call "printing area" or "imageable area"). There is clipped Clipping normally indicates a discrepancy between the margins. printable area... in your print (see Preview a print on in the driver. 38 Chapter 9 Troubleshooting print-quality issues ENWW
HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [English]
Page 47
... If you call us on the telephone (see Contact HP Support on page 43). 11 HP Customer Care Introduction HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet, providing comprehensive, proven support expertise and new technologies to...printer (USB or network) HP Customer Care ENWW Introduction 43 see Front-panel error messages on page 40 ◦ The printer's Service ID: at the back of the printer) ◦ If there is available to you by part number) and where you are using (by telephone. Services include setup and installation, troubleshooting...
... If you call us on the telephone (see Contact HP Support on page 43). 11 HP Customer Care Introduction HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet, providing comprehensive, proven support expertise and new technologies to...printer (USB or network) HP Customer Care ENWW Introduction 43 see Front-panel error messages on page 40 ◦ The printer's Service ID: at the back of the printer) ◦ If there is available to you by part number) and where you are using (by telephone. Services include setup and installation, troubleshooting...
HP Designjet Z3200 Photo Printer Series - User Guide [English]
Page 3
Table of contents 1 Introduction Safety precautions ...2 HP Start-Up Kit ...2 Your printer's documentation ...2 Using this guide ...2 Introduction ...2 Use and maintenance ...3 Troubleshooting ...3 Support, accessories and specifications 3 Glossary ...3 Index ...3 Warnings and Cautions ...3 The printer's main features ...4 The printer's main components ...4 Front view ...5 Rear view ...5 The front panel ...6 Printer software ...7 The printer's internal prints ...7 2 Installing the software Choose which connection method...
Table of contents 1 Introduction Safety precautions ...2 HP Start-Up Kit ...2 Your printer's documentation ...2 Using this guide ...2 Introduction ...2 Use and maintenance ...3 Troubleshooting ...3 Support, accessories and specifications 3 Glossary ...3 Index ...3 Warnings and Cautions ...3 The printer's main features ...4 The printer's main components ...4 Front view ...5 Rear view ...5 The front panel ...6 Printer software ...7 The printer's internal prints ...7 2 Installing the software Choose which connection method...
HP Designjet Z3200 Photo Printer Series - User Guide [English]
Page 6
...Handling ink cartridges and printheads About the ink cartridges ...82 Check ink cartridge status ...82 Ink menu procedure ...82 HP Printer Utility procedures 82 Remove an ink cartridge ...82 Insert an ink cartridge ...84 About the printheads ...85 Check ...Printer maintenance kits ...99 Secure Disk Erase ...99 10 Accessories How to order supplies and accessories 102 Order ink supplies ...102 Order paper ...103 Non-recommended paper types 108 Order accessories ...108 Introduction to the accessories ...109 Stand ...109 HP Advanced Profiling Solution 109 Key features ...109 11 Troubleshooting...
...Handling ink cartridges and printheads About the ink cartridges ...82 Check ink cartridge status ...82 Ink menu procedure ...82 HP Printer Utility procedures 82 Remove an ink cartridge ...82 Insert an ink cartridge ...84 About the printheads ...85 Check ...Printer maintenance kits ...99 Secure Disk Erase ...99 10 Accessories How to order supplies and accessories 102 Order ink supplies ...102 Order paper ...103 Non-recommended paper types 108 Order accessories ...108 Introduction to the accessories ...109 Stand ...109 HP Advanced Profiling Solution 109 Key features ...109 11 Troubleshooting...
HP Designjet Z3200 Photo Printer Series - User Guide [English]
Page 7
......115 Prints do not fall neatly into the basket 117 The sheet stays in the printer when the print has been completed 117 The paper is cut when the print has ... the paper advance procedure 119 Return to default calibration 119 12 Troubleshooting print-quality issues General advice ...121 Print quality troubleshooting wizard 121 Horizontal lines across the image (banding 122 The whole...end of a cut sheet print 127 Vertical lines of different colors ...127 White spots on the print ...127 Colors are inaccurate ...128 Color accuracy using EPS or PDF images in page layout applications 128...
......115 Prints do not fall neatly into the basket 117 The sheet stays in the printer when the print has been completed 117 The paper is cut when the print has ... the paper advance procedure 119 Return to default calibration 119 12 Troubleshooting print-quality issues General advice ...121 Print quality troubleshooting wizard 121 Horizontal lines across the image (banding 122 The whole...end of a cut sheet print 127 Vertical lines of different colors ...127 White spots on the print ...127 Colors are inaccurate ...128 Color accuracy using EPS or PDF images in page layout applications 128...
HP Designjet Z3200 Photo Printer Series - User Guide [English]
Page 8
... menu procedure 143 Scanning errors during alignment 144 Printhead status messages ...144 14 Troubleshooting general printer issues The printer does not print ...146 The printer seems slow ...146 Communication failures between computer and printer 146 Cannot access the HP Printer Utility 147 Some Color Center options are unavailable 147 Cannot access the Embedded Web Server 147 Automatic file...
... menu procedure 143 Scanning errors during alignment 144 Printhead status messages ...144 14 Troubleshooting general printer issues The printer does not print ...146 The printer seems slow ...146 Communication failures between computer and printer 146 Cannot access the HP Printer Utility 147 Some Color Center options are unavailable 147 Cannot access the Embedded Web Server 147 Automatic file...
HP Designjet Z3200 Photo Printer Series - User Guide [English]
Page 13
.... ● Troubleshooting paper issues on page 111 ● Troubleshooting print-quality issues on page 120 ● Troubleshooting ink cartridge and printhead issues on page 137 ● Troubleshooting general printer issues on page 145 ● Front-panel error messages on page 92 Troubleshooting These chapters help...9679; Installing the software on page 9 ● Personalizing the printer on page 17 ● Paper handling on page 22 ● Printing on page 42 ● Color management on page 53 ● Retrieving printer usage information on page 78 ● Handling ink cartridges and ...
.... ● Troubleshooting paper issues on page 111 ● Troubleshooting print-quality issues on page 120 ● Troubleshooting ink cartridge and printhead issues on page 137 ● Troubleshooting general printer issues on page 145 ● Front-panel error messages on page 92 Troubleshooting These chapters help...9679; Installing the software on page 9 ● Personalizing the printer on page 17 ● Paper handling on page 22 ● Printing on page 42 ● Color management on page 53 ● Retrieving printer usage information on page 78 ● Handling ink cartridges and ...
HP Designjet Z3200 Photo Printer Series - User Guide [English]
Page 16
... feed and cut, see Installing the software on page 82 ● Second key: View loaded paper, see View information about the status of the printer, such as the ink cartridges, the printheads, the paper and the print jobs ● Displays warning and error messages, when appropriate, along with ...to perform certain procedures, such as cutting and unloading paper ● Displays helpful animations to guide you in troubleshooting issues ● Is used to the main menu of the printer, in the printer drivers, see Feed and cut the paper on the front of the front-panel display. To go to...
... feed and cut, see Installing the software on page 82 ● Second key: View loaded paper, see View information about the status of the printer, such as the ink cartridges, the printheads, the paper and the print jobs ● Displays warning and error messages, when appropriate, along with ...to perform certain procedures, such as cutting and unloading paper ● Displays helpful animations to guide you in troubleshooting issues ● Is used to the main menu of the printer, in the printer drivers, see Feed and cut the paper on the front of the front-panel display. To go to...
HP Designjet Z3200 Photo Printer Series - User Guide [English]
Page 17
... device is blinking amber, the device needs attention. 9. If it also has a light to : ◦ Manage the printer including color with the HP Color Center ◦ View the status of the ink cartridges, the printheads and the paper ◦ View job accounting information, see Retrieving...the Settings tab) ◦ Perform calibrations and troubleshooting ● The Embedded Web Server runs in standby. Up key - To go up . To turn the printer off . LED light - Indicates the printer's status. Front-panel display - Information about your printer. Introduction 6. Power key - If it is ...
... device is blinking amber, the device needs attention. 9. If it also has a light to : ◦ Manage the printer including color with the HP Color Center ◦ View the status of the ink cartridges, the printheads and the paper ◦ View job accounting information, see Retrieving...the Settings tab) ◦ Perform calibrations and troubleshooting ● The Embedded Web Server runs in standby. Up key - To go up . To turn the printer off . LED light - Indicates the printer's status. Front-panel display - Information about your printer. Introduction 6. Power key - If it is ...
HP Designjet Z3200 Photo Printer Series - User Guide [English]
Page 21
.... Insert the HP Start-Up Kit CD into your printer. You may be used from that computer. ● Any other people sharing your directly connected printer will be able to send print jobs, but will not be able to receive information from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting. ●...
.... Insert the HP Start-Up Kit CD into your printer. You may be used from that computer. ● Any other people sharing your directly connected printer will be able to send print jobs, but will not be able to receive information from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting. ●...
HP Designjet Z3200 Photo Printer Series - User Guide [English]
Page 26
...best way to share the printer over a network is already installed, the HP Printer Setup Assistant can remove the CD from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting. Uninstall the printer software (Mac OS) 1. Your printer is connected to a network... slow down your screen to a network (Mac OS) on page 12. See Connect to uninstall the printer software. Open the Mac OS X HP Designjet Installer icon. 4. Select Uninstall, and follow the instructions on your computer unacceptably. Select the name of ...
...best way to share the printer over a network is already installed, the HP Printer Setup Assistant can remove the CD from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting. Uninstall the printer software (Mac OS) 1. Your printer is connected to a network... slow down your screen to a network (Mac OS) on page 12. See Connect to uninstall the printer software. Open the Mac OS X HP Designjet Installer icon. 4. Select Uninstall, and follow the instructions on your computer unacceptably. Select the name of ...