HP V22ve Support and Manuals
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Maintenance and Service Guide - Page 1
Maintenance and Service Guide
V22ve G5 model
SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
Maintenance and Service Guide - Page 2
... Information". The only warranties for technical or editorial errors or omissions contained herein. Before performing any maintenance or service, be sure to change without notice. Bluetooth is...Part Number: N17526-001-V22ve G5 -MSG-V1 Assembly part number N17526-001
Product notice
Only trained service personnel familiar with this product should be liable for HP products and services are set...
Maintenance and Service Guide - Page 3
...Important service information and precautions 1 RoHS (2002/95/EC) requirements...2 General descriptions ...2 Firmware updates ...2 Before returning the repaired product to the customer 2
2 Monitor features ...3 Features ...3 Front components ...4 Rear components ...5 Locating the serial number and product number 6
3 Illustrated parts catalog...7 How to order parts ...8
4 Removal and replacement...
Maintenance and Service Guide - Page 4
... that can damage equipment. Important service information and precautions
● Repair must read the cautions and notes within this HP product should not perform these parts. ● Some products contain more than one battery. Improper service methods can cause a hazard to the customer or make sure the specification and part number match the BOM and
location...
Maintenance and Service Guide - Page 5
...to the customer. There are two levels of service: Level 1: Cosmetic/appearance/alignment service Level 2: Circuit board or standard parts replacement
Firmware updates
Firmware updates for repairers of electrical shock. Any electrical and electronics products launched in the Member States where the repairer operates. A professional repairer must have insurance that causes malfunctions. ●...
Maintenance and Service Guide - Page 6
Then select Manuals.
3 Features
Depending on the model, your monitor might include the following features: ● 54.5 cm (21.5 in) diagonal... kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to the Product Notices provided in several languages for easy setup and screen optimization ● Energy saver...
Maintenance and Service Guide - Page 9
The serial number and product number are located on a Safety label. For worldwide models : Barcode label
Spec label You may need these numbers when contacting HP about the monitor model. Locating the serial number and product number
The SPEC label (1) and Barcode label (2) are located on the rear of the monitor.
Maintenance and Service Guide - Page 11
...SHD
Farnell;
For complete and current information about supported parts for purchase from HP. How to order parts
The HP authorized repair center can purchase cables from the following EU distributors...may need a gasket stick on -screen instructions. RS 3020812
Specification: Gasket, EMI Shielding, 8 mm Width, 12 mm Height, 1 m Length, 80 dB
To replace HDMI, must need to be modified ...
Maintenance and Service Guide - Page 12
... disassembly layout. 5) Be sure to be placed along with the number of this guide. 2) Clean the room for disassembly. 3) Identify the disassembly area. 4) Check...• Scraper bar in the "Getting started" chapter of monitors. Preparation for proper service. 4 Removal and replacement procedures
Adherence to these procedures and precautions is essential for disassembly
Use this information to ...
Maintenance and Service Guide - Page 19
Power Board
4) Place new component on the location, and must remove.
After repaired, please double check whether polarity match PCB print, solder empty and unnecessary solder after soldering must check polarity match PCB print.
3) Lift capacitors from the PCB.
Maintenance and Service Guide - Page 20
See Preparation for disassembly. The connectors identifiers are on page 9.
17 Connector repair
The connectors are as follows:
Connector HDMI
Location J3
Main Board
J3
J1
Before repairing connectors, follow these steps: ▲ Prepare the monitor for disassembly on the main board (board part number 5E.5M501.00x).
Maintenance and Service Guide - Page 21
Be sure that it matches the footprint. 5) Solder the new component. HDMI connector J3
Repair the HDMI connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin.
2) Use a hot air gun to melt the solder on the pins.
3) Lift the J3 connector from the circuit board. 4) Place the new component on the circuit board.
Maintenance and Service Guide - Page 23
Function test
After repair, be sure to confirm that all functions are working. Tool used Computer or DVD player
Table 4-1: Function test
Test item
Operating description
HDMI test
Confirm whether image displays and sound plays correctly on the monitor.
Maintenance and Service Guide - Page 24
...OSD menu and select the Input Control menu.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended solutions. System is locked.... Press any key on screen.
Set Auto-Switch Input to Off and manually select the input
Open the OSD menu and select Brightness to a supported setting.
Monitor video cable is enabled...
Maintenance and Service Guide - Page 25
...power board removal 13 power light location 4 precautions 1 preparation for disassembly 9
R
RC removal 10 rear components 5 removal
power board 13 RC 10 removal and replacement procedures 9 returning to customer 2 RoHS (2002/95/EC) requirements 2
S
safety information 1 serial number location 6 service information 1 spare parts 7 support and troubleshooting 21
T
troubleshooting 21
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