Limited Warranty and Support Guide
Page 11
... support options available 24/7 to chat with hardware and software questions. and out-of purchase available. Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. The Help and Support Center provides useful...
... support options available 24/7 to chat with hardware and software questions. and out-of purchase available. Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. The Help and Support Center provides useful...
Getting Started
Page 29
... if it . To open the Help and Support Center: Press the Help button (select models only) on the computer where you can find links to driver updates, access to save the file, rename the file (retaining the .pdf extension), and then click Save. Click an item to view it is in... your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following: Click the title to http://www.hp.com/support in the Help and Support Center.
... if it . To open the Help and Support Center: Press the Help button (select models only) on the computer where you can find links to driver updates, access to save the file, rename the file (retaining the .pdf extension), and then click Save. Click an item to view it is in... your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following: Click the title to http://www.hp.com/support in the Help and Support Center.
Getting Started
Page 42
Wait at least 30 seconds for the drive to open the tray. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you insert the minidisc: 1 Face the front of the computer and lay the computer down inside the ... the tray to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. The driver may be corrupted or outdated. To use a minidisc with a tray that is installed in the tray. Ensure the disc is falling down on page 45...
Wait at least 30 seconds for the drive to open the tray. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you insert the minidisc: 1 Face the front of the computer and lay the computer down inside the ... the tray to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. The driver may be corrupted or outdated. To use a minidisc with a tray that is installed in the tray. Ensure the disc is falling down on page 45...
Getting Started
Page 44
...drive first, and then record them to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for codec. Your file may be corrupt or in an unsupported format. Your DVD player cannot play a movie properly,... into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to update the driver. 7 If you must be connected to the Internet to automatically download codecs. CD and DVD drives (continued) Symptom...
...drive first, and then record them to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for codec. Your file may be corrupt or in an unsupported format. Your DVD player cannot play a movie properly,... into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to update the driver. 7 If you must be connected to the Internet to automatically download codecs. CD and DVD drives (continued) Symptom...
Getting Started
Page 45
Possible solution Install the device driver from the CD provided with administrative privileges. Contact the device vendor directly for Windows 7. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that... does not cause a resource conflict. Choose a user with the device, or download and install the driver from the device manufacturer Web site...
Possible solution Install the device driver from the CD provided with administrative privileges. Contact the device vendor directly for Windows 7. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that... does not cause a resource conflict. Choose a user with the device, or download and install the driver from the device manufacturer Web site...
Getting Started
Page 46
... follow the onscreen instructions in a yellow circle near the device icon. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall an old device... driver: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open or respond. If you...
... follow the onscreen instructions in a yellow circle near the device icon. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall an old device... driver: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open or respond. If you...
Getting Started
Page 49
... Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is one of isopropyl alcohol. Updating drivers A driver is a software program that closes a hole or spoils a metal contact. Troubleshooting and Maintenance 45 Software repair overview The most efficient... additional types, such as restarting your hard disk drive. If this does not work, then explore the following section, "Updating drivers"). Erases and reformats the hard disk drive, deleting all data files you are as simple as SDHC (Secure Digital High-Capacity)...
... Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is one of isopropyl alcohol. Updating drivers A driver is a software program that closes a hole or spoils a metal contact. Troubleshooting and Maintenance 45 Software repair overview The most efficient... additional types, such as restarting your hard disk drive. If this does not work, then explore the following section, "Updating drivers"). Erases and reformats the hard disk drive, deleting all data files you are as simple as SDHC (Secure Digital High-Capacity)...
Getting Started
Page 50
...update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. The feature does this System Restore procedure before you use before it records...set restore points manually. If you experience a problem that time and date. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the...
...update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. The feature does this System Restore procedure before you use before it records...set restore points manually. If you experience a problem that time and date. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the...
Getting Started
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... If an individual factory-installed software program or hardware driver is still available from where you initially installed it (for example, discs or the Internet). To check the list of installable programs in the computer ... Manager: 1 Click the Start button, All Programs, Recovery Manager, and then click Recovery Manager. You must restart the computer after recovering software programs or hardware drivers. Check that the program is there. NOTE: Do not use the Recovery Manager program to reinstall it. Reinstall these programs directly from the Recovery Manager...
... If an individual factory-installed software program or hardware driver is still available from where you initially installed it (for example, discs or the Internet). To check the list of installable programs in the computer ... Manager: 1 Click the Start button, All Programs, Recovery Manager, and then click Recovery Manager. You must restart the computer after recovering software programs or hardware drivers. Check that the program is there. NOTE: Do not use the Recovery Manager program to reinstall it. Reinstall these programs directly from the Recovery Manager...
Getting Started
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... system. Frequently performing this automatically. Before proceeding with a recovery, see "System Recovery" on the usage of your computer to ensure that it to check for driver updates for programs you perform simple maintenance of the computer. Running Disk Defragmenter keeps your computer. Weekly Software Cleanup Defragmentation Virus Scan Monthly Hardware Cleanup...
... system. Frequently performing this automatically. Before proceeding with a recovery, see "System Recovery" on the usage of your computer to ensure that it to check for driver updates for programs you perform simple maintenance of the computer. Running Disk Defragmenter keeps your computer. Weekly Software Cleanup Defragmentation Virus Scan Monthly Hardware Cleanup...
Getting Started
Page 54
... alcohol. 5 After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. System recovery reinstalls the operating system, programs, and drivers. NOTE: The recovery image uses a portion of the hard disk drive that you installed after purchase. Cleaning the computer vents Air vents keep these vents...
... alcohol. 5 After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. System recovery reinstalls the operating system, programs, and drivers. NOTE: The recovery image uses a portion of the hard disk drive that you installed after purchase. Cleaning the computer vents Air vents keep these vents...
Getting Started
Page 55
... should attempt a system recovery in the following order: 1 Through the hard disk drive, from HP Support. Use high-quality discs to create your set of blank discs needed to http://www.hp.com/support and visit the Software & Driver downloads page for your system recovery discs. You will be used only with your...
... should attempt a system recovery in the following order: 1 Through the hard disk drive, from HP Support. Use high-quality discs to create your set of blank discs needed to http://www.hp.com/support and visit the Software & Driver downloads page for your system recovery discs. You will be used only with your...
Getting Started
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.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
Getting Started
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... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
Limited Warranty and Support Guide - Refurbished
Page 11
... Help Follow these steps when you have your limited warranty period. only), and French (Canada only) at : http://subscription.support.hp.com Where to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you need help: 1 Check the setup poster and product documentation for help with setting...
... Help Follow these steps when you have your limited warranty period. only), and French (Canada only) at : http://subscription.support.hp.com Where to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you need help: 1 Check the setup poster and product documentation for help with setting...
Getting Started Guide
Page 7
...Order parts and find ● Set up your computer. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. If the ...computer hardware Security. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. and software issues. 2. 1 Getting information Type of ...
...Order parts and find ● Set up your computer. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. If the ...computer hardware Security. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. and software issues. 2. 1 Getting information Type of ...
Getting Started Guide
Page 10
Select Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. Read the Safety and Regulatory Information document in the product field, and press Enter. Read the Safety & Comfort Guide ...to each downloaded update. 4. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. f. If necessary, select your computer ENWW g. Select your country and language, if necessary, and click Support & Drivers. Look in most cases, repair damage caused by viruses. c. Select your ...
Select Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. Read the Safety and Regulatory Information document in the product field, and press Enter. Read the Safety & Comfort Guide ...to each downloaded update. 4. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. f. If necessary, select your computer ENWW g. Select your country and language, if necessary, and click Support & Drivers. Look in most cases, repair damage caused by viruses. c. Select your ...
Getting Started Guide
Page 19
...have created. Try to factory defaults. This is internal, try to open the wizard, and then follow the on-screen instructions. Update the drivers (see System recovery on again. Restores the software (if it on page 18) - This erases all data files you are using the proper ... try these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to connect again later, or contact your Internet service provider (ISP) for your computer to a better position. Use Microsoft System Restore Software program and ...
...have created. Try to factory defaults. This is internal, try to open the wizard, and then follow the on-screen instructions. Update the drivers (see System recovery on again. Restores the software (if it on page 18) - This erases all data files you are using the proper ... try these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to connect again later, or contact your Internet service provider (ISP) for your computer to a better position. Use Microsoft System Restore Software program and ...
Getting Started Guide
Page 20
... Device Manager into the Start Search box, and then click Device Manager to a previous restore point. Or, to revert to expand the type of the driver if the new one does not solve your computer, use the System Recovery program. Click Start, right-click Computer, and then click Properties. 3. Click Start... was installed on your problem: 1. Click Start, right-click Computer, click Properties, and then click System protection. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5.
... Device Manager into the Start Search box, and then click Device Manager to a previous restore point. Or, to revert to expand the type of the driver if the new one does not solve your computer, use the System Recovery program. Click Start, right-click Computer, and then click Properties. 3. Click Start... was installed on your problem: 1. Click Start, right-click Computer, click Properties, and then click System protection. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5.
Getting Started Guide
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...the Welcome screen. 3. Click Start, click All Programs, click Recovery Manager. You must restart the computer after recovering software programs or hardware drivers. To uninstall a program: 1. Click Yes if you want to continue with the uninstall process. Click Start, All Programs, Recovery Manager...can reinstall from the CDs or DVDs. When you can reinstall it . Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Click Software Program Reinstallation, and then click Next at the Welcome screen. ...
...the Welcome screen. 3. Click Start, click All Programs, click Recovery Manager. You must restart the computer after recovering software programs or hardware drivers. To uninstall a program: 1. Click Yes if you want to continue with the uninstall process. Click Start, All Programs, Recovery Manager...can reinstall from the CDs or DVDs. When you can reinstall it . Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Click Software Program Reinstallation, and then click Next at the Welcome screen. ...