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HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 1
HP TouchSmart tm2 Notebook PC
Maintenance and Service Guide
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 9
...description
Category Product Name Processors
Chipset Graphics
Panels Memory
ENWW
Description
HP TouchSmart tm2 Notebook PC Intel™ Core™2 SU9600 1.60-GHz ... with Wacom touch-screen (multitouch enabled) and EMR support Typical brightness: 200 nits ● Two SODIMM slots ● Customer accessible/upgradable ● Dual-channel support ● DDR3, 1333-MHz, can be downgraded ...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 23
..., drivers, and support for the computer. (5) Warranty period: This number describes the duration of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is the number used to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components.
ENWW
Service tag 15 3 Illustrated parts catalog
Service...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 44
... is unique to each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1) Product name: This is the product name affixed to locate documents, drivers, and support for the computer.
(5) Warranty period: This number describes the duration...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 89
... ESC key for Startup Menu" message is not open , begin at step 1. Open Setup Utility by turning on or restarting the computer. NOTE: Your password, security, and language settings are not changed when you restore the factory default settings. If Setup Utility is displayed in the lower-left corner of the screen, press esc. To...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 93
... the location on the HP Web site that is later than the BIOS version currently installed on your computer:
Select Start > Help and Support > Maintain.
2. The BIOS installation begins.
5. Make a note of the path to download.
3.
BIOS installation procedures vary. ENWW
Updating the BIOS 85 Follow any software updates, especially system BIOS updates. The hard drive designation...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 97
...SATA 100 MB/sec ATA security
101 g SATA 100 MB/sec ATA security
Seek times (typical read, including setting) Single track Average
1.5 ms 12.0 ms
1.5 ms 12.0 ms
1.5 ms 12.0 ms
1.5 ms 12...when referring to hard drive storage capacity. ENWW
Hard drive specifications 89 Contact technical support for details. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply.
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 119
... ROM DVD±RW SuperMulti Double-Layer Drive precautions 32 spare part number 23, 28 specifications 90 Bluetooth module removal 60 spare part number 19, 25, 60 Bluetooth module cable, spare part number 19, 28 bottom components 13 buttons rotate 11 wireless 12
C cables, service considerations 32 caps lock light 7 chipset, product description 1 components
bottom...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 120
...part
numbers 21, 23, 27, 41 specifications 89 hard drive bay 13 hard drive cover illustrated 22 removal 42 Hard Drive Hardware Kit, spare part...connector pinout 99 location 10 model name 1 monitor port connector pinout 100 location 10 mouse, spare part number 24, 25 mute ...connector and cable removal 71 spare part number 19, 28, 71 power cord set requirements 103 spare part numbers 24, 25 power light ...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 121
..., 28, 38
S Screw Kit, spare part
number 24, 28 security cable slot 10 Security menu 82 security, product description 3 service considerations 31 service tag 15, 36 serviceability, product
description 3 Setup Utility
Diagnostics menu 83 Main menu 82 overview 79 Security menu 82 starting 79 System Configuration
menu 83 speakers 5 specifications
Blu-ray ROM DVD±RW...
HP TouchSmart User Guide - Windows 7 - Page 96
... contents. Use the following guidelines when setting a password in Setup Utility:
● A password can be set in Windows or in Windows must be entered at a Windows prompt. For additional information about Windows passwords, such as they are not displayed as screen-saver passwords, select Start > Help and Support. NOTE: This password cannot be used to a Windows user account.
CAUTION...
HP TouchSmart User Guide - Windows 7 - Page 113
... on or restarting the computer. Use the arrow keys to the menu display. NOTE: Your password, security, and language settings are not visible, press esc to return to select Exit > Load Setup Defaults, and then press enter.
3. If Setup Utility is not already running , begin at step 2.
1.
Displaying system information
The following procedure explains...
HP TouchSmart User Guide - Windows 7 - Page 118
... to install the update. NOTE: After a message on your hard drive.
108 Chapter 11 Setup Utility (BIOS)
Make a note of the date, name, or other identifier. Make a note of the path to your computer:
Select Start > Help and Support > Maintain. 2. Access the page on the screen. Complete the installation by selecting Start > Computer. 2. Follow the instructions...
HP TouchSmart User Guide - Windows 7 - Page 124
... need when you troubleshoot system problems or travel internationally with your HP Mobile Broadband Module. Labels
The labels affixed to the computer provide information you may need the Product Key to update or troubleshoot the operating system. An optional device may need this information available when you contact technical support. If your computer model includes one or...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching...
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