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HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 1
HP TouchSmart tm2 Notebook PC
Maintenance and Service Guide
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 9
...description
Category Product Name Processors
Chipset Graphics
Panels Memory
ENWW
Description
HP TouchSmart tm2 Notebook PC Intel™ Core™2 SU9600 1.60-GHz ... with Wacom touch-screen (multitouch enabled) and EMR support Typical brightness: 200 nits ● Two SODIMM slots ● Customer accessible/upgradable ● Dual-channel support ● DDR3, 1333-MHz, can be downgraded ...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 23
... identifier that is the number used to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. ENWW
Service tag 15
The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is unique to locate documents, drivers, and support for the computer.
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 44
... (s/n): This is an alphanumeric identifier that must be removed, replaced, or loosened when servicing the computer. Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1) Product name: This is the product name affixed to locate documents, drivers, and support for the computer.
36 Chapter 4 Removal and...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 89
... of the screen, press esc.
NOTE: Your password, security, and language settings are not changed when you restore the factory default settings.
Display system information
The following procedure explains how to display system information in Setup Utility
The following procedure explains how to restore the Setup Utility default settings. While the "Press the ESC key for...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 93
... screen to identify your computer and access the BIOS update you connect your computer:
Select Start > Help and Support > Maintain.
2. The BIOS installation begins.
5. Identify the BIOS update that are displayed, follow these steps:
1. You will be downloaded. NOTE: If you want to install the update. If no instructions are displayed on the screen to download your...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 97
... restrictions and exclusions apply. ENWW
Hard drive specifications 89
Actual drive specifications may differ slightly. Contact technical support for details. Hard drive specifications
500-GB*
320-GB*
250-GB*
160...MB/sec ATA security
101 g SATA 100 MB/sec ATA security
Seek times (typical read, including setting) Single track Average
1.5 ms 12.0 ms
1.5 ms 12.0 ms
1.5 ms 12.0 ms
1.5...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 119
... ROM DVD±RW SuperMulti Double-Layer Drive precautions 32 spare part number 23, 28 specifications 90 Bluetooth module removal 60 spare part number 19, 25, 60 Bluetooth module cable, spare part number 19, 28 bottom components 13 buttons rotate 11 wireless 12
C cables, service considerations 32 caps lock light 7 chipset, product description 1 components
bottom...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 120
...part
numbers 21, 23, 27, 41 specifications 89 hard drive bay 13 hard drive cover illustrated 22 removal 42 Hard Drive Hardware Kit, spare part...connector pinout 99 location 10 model name 1 monitor port connector pinout 100 location 10 mouse, spare part number 24, 25 mute ...connector and cable removal 71 spare part number 19, 28, 71 power cord set requirements 103 spare part numbers 24, 25 power light ...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide - Page 121
..., 28, 38
S Screw Kit, spare part
number 24, 28 security cable slot 10 Security menu 82 security, product description 3 service considerations 31 service tag 15, 36 serviceability, product
description 3 Setup Utility
Diagnostics menu 83 Main menu 82 overview 79 Security menu 82 starting 79 System Configuration
menu 83 speakers 5 specifications
Blu-ray ROM DVD±RW...
HP TouchSmart User Guide - Windows 7 - Page 96
... is case sensitive. ● A password set in Windows must be entered at a Setup Utility prompt. The following tips for creating and saving passwords:
● When creating passwords, follow requirements set by an outsider. For additional information about Windows passwords, such as they are not displayed as screen-saver passwords, select Start > Help and Support. CAUTION: If you forget...
HP TouchSmart User Guide - Windows 7 - Page 113
... of the screen, press f10.
- NOTE: Your password, security, and language settings are not visible, press esc to return to select Exit > Exit Discarding Changes, and then press enter. When the Setup Confirmation is displayed.
3. The Setup Utility default settings go into effect when the computer restarts.
Open Setup Utility by turning on or restarting the...
HP TouchSmart User Guide - Windows 7 - Page 118
...instructions on your hard drive.
108 Chapter 11 Setup Utility (BIOS) The hard drive designation is complete. The BIOS installation begins. 5. Complete the installation by selecting Start > Computer. 2. To download a BIOS update... following the instructions on the HP Web site that contains the update. 4. Follow the instructions on your hard drive where the BIOS update will need ...
HP TouchSmart User Guide - Windows 7 - Page 124
... to the computer provide information you may need this information available when you troubleshoot system problems or travel internationally with your computer. The part number helps a service technician to determine what components and parts are included with the computer: ● Service tag-Provides important information, including the following:
◦ Product name (1). The regulatory...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA Native Mode is a storage interface technology that provides up to address known issues. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building...
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