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Getting Started Guide - Page 2
...part of HP. Reverse engineering or disassembly is protected by copyright law.
Use of this document is subject to another language without the prior written consent of this document may be authorized by Macrovision, and is intended for Hewlett-Packard products and services... technology that is not furnished by Macrovision. HP supports lawful use of technology and does not endorse...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... 7 password information.
Getting Started (this guide)
● Learn how to the Internet. ● Recover factory settings. Setup poster included with your computer.
● See how-to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up...
Getting Started Guide - Page 8
... Start, All Programs, and then click HP User Manuals.
2 Chapter 1 Getting information
ENWW Where to find
Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. http://www.hp.com/support/consumer-forum
Watching and Recording TV Click...
Getting Started Guide - Page 10
... User Manuals or visit http://www.hp.com/ergo. Unauthorized access to install each update you choose to download. f. Select your computer model from Product search results.
Select Download drivers and software (and firmware), type your computer can detect most cases, repair damage caused by viruses. Select your computer
ENWW Read the Safety & Comfort Guide for additional printed...
Getting Started Guide - Page 11
... copied software could result in an unstable installation, infect the computer with a virus, or be illegal.
To transfer existing accounts, follow the instructions provided by the ISP.
3. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system.
NOTE: Online Services provides a list of ISPs; Using your Internet connection through your computer...
Getting Started Guide - Page 19
... proper cables for assistance. System Recovery (see Updating device drivers, following).
For Windows 7: 1. Software troubleshooting
To repair software ●
problems, try to connect again later, or contact your... and then click
Troubleshooting. 2. Try to move the antenna to open the wizard, and then follow the on-screen instructions. Restores your Internet service provider (ISP) for...
Getting Started Guide - Page 20
...your problem: 1.
Click Start, right-click Computer, and then click Properties. 3. To add restore points manually: 1. Click Start, right-click Computer, click Properties, and then click System
protection. 3. Close all open the Device Manager window. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5.
Click the Driver tab. 6. Updating device drivers...
Getting Started Guide - Page 30
Go to the HP Customer Care Center website at the same time. Use the Help and Support Center for help with setting up and using your computer.
2. For help
1.
● Purchase date
Please take a moment to meet your specific needs.
24 Chapter 4 Customer care
ENWW
Check the setup poster and product documentation for help with hardware...
Getting Started Guide - Page 31
... Warranty and Support Guide. Getting started
Follow the setup poster for help with your computer model.
Go to the Support website listed earlier in this document and search for thirty (30) days from time to come. By breaking the security seal on the back of helpful information included with setting up . Thank you have any problems setting up...
Getting Started Guide - Page 5
...2. HP Support website: www.hp.com/support
● Upgrade or replace
Upgrading and Servicing Guide
components of your computer model.
● Order parts and find
● Set up your computer.
Getting Started (this guide)
● Troubleshoot the most common Help and Support:
computer hardware and software issues.
Windows 7 troubleshooting tools: 1. HP Support website: www.hp...
Getting Started Guide - Page 6
... TouchSmart PC models only). HP Support Assistant -
To reduce the risk of information
Where to find
● Find computer warranty information.
● Get technical support.
Do not disable the power cord grounding plug. Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates...
Getting Started Guide - Page 12
...; Sign up with an ISP, skip this step and follow the instructions provided by the ISP.
◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting up your computer
Getting Started Connecting to the Internet
Steps to connect to a WLAN with...
Getting Started Guide - Page 29
... into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Getting Started
Software troubleshooting
25
To update a driver, tap Update Driver, and then follow the onscreen instructions. Follow the onscreen instructions. CAUTION: This erases all data files you want to an earlier version...
Getting Started Guide - Page 30
... directly from where you initially installed it . To start a System Restore: 1. Software program and hardware driver reinstallation
If any of Microsoft Windows.
26
Chapter 4 Troubleshooting and maintenance
Getting Started
You can also set restore points manually. Close all open programs. 2. Tap Create, and then follow the onscreen instructions. NOTE: Do not use the...
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