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Getting Started Guide - Page 2
...
HP supports lawful use of technology and does not endorse or encourage the use or reliability of our
products for technical or editorial errors or omissions contained herein.
HP ...Use of Microsoft Corporation in the express statements accompanying such products and services.
Microsoft and Windows are set forth in the U.S. Nothing herein should be photocopied, reproduced, or...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... features of your computer model.
● Order parts and find
● Set up your computer.
and software issues.
2.
Windows 7 troubleshooting tools
● Troubleshoot the most
1. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals.
If the guide is not available there, visit http://www.hp.com/support
ENWW
1 Getting Started (this...
Getting Started Guide - Page 8
... document in the HP User Manuals folder. Where to find
Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Safety & Comfort Guide Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo.
Or...
Getting Started Guide - Page 10
...
User password
A password is preinstalled on -screen instructions to secure computer information. f. h. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. c. Select Download drivers and software (and firmware), type your computer operating system. e. Click Download next to each update you choose to install each downloaded update.
4. Read...
Getting Started Guide - Page 11
... the computer, includes
firewall software. To transfer existing accounts, follow the instructions provided by the ISP.
● If you did not set up Internet service. After you complete the initial computer setup, you might want to install additional software programs or hardware devices. Get Internet service.
● Sign up the computer for your ISP, open a web...
Getting Started Guide - Page 19
... 7: 1. Update the drivers (see System recovery on page 18) - In the Network and Sharing Center window, click Set up a connection or network to a configuration that you have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). Restores the software (if it on -screen instructions. Run the wireless setup wizard...
Getting Started Guide - Page 20
... open programs. 2. Click Create, and then follow the on -screen instructions.
14 Chapter 3 Troubleshooting and maintenance
ENWW Click the Driver tab. 6.
Double-click the specific item (for which you want to software that was installed on -screen instructions. Microsoft System Restore
If you have a problem that are shipped without a version of device you use System Restore...
Getting Started Guide - Page 30
...Congratulations on your computer to meet your specific needs.
24 Chapter 4 Customer care...upgrading are key benefits for future reference. Click Start, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with setting up and using your computer. Check the setup...
Getting Started Guide - Page 31
... Support Guide. Be sure to also check the updates from HP that are confirming that the computer was working properly before attempting to upgrade ...model. If you have any problems setting up . This must be done after you have completely set up and using your area.
Once the security seal has been broken, your system.
Customer support
Easy to use. Award-winning HP Customer Support...
Getting Started Guide - Page 5
...com/support
● Upgrade or replace
Upgrading and Servicing Guide
components of your computer.
HP Support website: www.hp.com/support Visit www.hp.com/go/win7
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer. 1 Getting information
Type of information
Where to find additional troubleshooting...
Getting Started Guide - Page 6
... Start button, tap All Programs, and then tap User Guides. Do not disable the power cord grounding plug. Setup documentation included with your HP TouchSmart
(select HP TouchSmart PC models only). HP Support Assistant -
Safety & Comfort Guide
Tap the Start button, tap All Programs, and then tap User Guides or visit www.hp.com/ergo.
● Wall-mounting your computer Wall-Mounting...
Getting Started Guide - Page 12
... an account with an ISP, skip this step and follow the instructions provided by the ISP.
◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting up with an Internet service provider (ISP). Connect the hardware (sold separately).
◦ For a wired network...
Getting Started Guide - Page 29
... sign (+) to a
configuration that enables your computer to communicate with the product) or hardware driver to open the Device
Manager window. 3.
To update a driver, tap Update Driver, and then follow the onscreen instructions. Getting Started
Software troubleshooting
25 To repair software problems, try these methods: ● Turn the computer off completely, and then turn it came...
Getting Started Guide - Page 30
... DVDs. NOTE: Some features might not be available on your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Under Protection Settings, tap the disk for example, discs or the Internet). Tap Create, and then follow the onscreen instructions. NOTE: Do not use this System Restore procedure before you...
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