HP Designjet Printers & Mac OS X 10.6
Page 4
... a document or web page to manage and troubleshoot the printer. Note: You can also be listed in Mac OS X 10.6. From the Protocol pull-down menu. 6. HP Utility The latest HP Utility is the preferred protocol to connect to create the HP printer queue for your HP Designjet printer. Make sure your printer. Click the Utility tab at the top...
... a document or web page to manage and troubleshoot the printer. Note: You can also be listed in Mac OS X 10.6. From the Protocol pull-down menu. 6. HP Utility The latest HP Utility is the preferred protocol to connect to create the HP printer queue for your HP Designjet printer. Make sure your printer. Click the Utility tab at the top...
HP Designjet T1100 Printer Series - User's Guide
Page 5
Table of contents 1 Introduction Safety precautions ...2 HP Start-Up Kit ...2 Using this guide ...2 Introduction ...2 Use and maintenance ...3 Troubleshooting ...3 Accessories, support, and specifications 3 Glossary ...3 Index ...3 Warnings and Cautions ...3 The printer's main features ...4 The printer's main components ...4 Front view ...5 Rear view ...6 The front panel ...6 Printer software ...8 The printer's internal prints ...8 2 Installing the software Choose which connection method to use...
Table of contents 1 Introduction Safety precautions ...2 HP Start-Up Kit ...2 Using this guide ...2 Introduction ...2 Use and maintenance ...3 Troubleshooting ...3 Accessories, support, and specifications 3 Glossary ...3 Index ...3 Warnings and Cautions ...3 The printer's main features ...4 The printer's main components ...4 Front view ...5 Rear view ...6 The front panel ...6 Printer software ...8 The printer's internal prints ...8 2 Installing the software Choose which connection method to use...
HP Designjet T1100 Printer Series - User's Guide
Page 9
...14 Troubleshooting paper issues The paper cannot be loaded successfully 148 General unsuccessful roll load issues 148 Unsuccessful roll load with 24-inch printer 148 Unsuccessful roll load with 44-inch printer 149...HP Banners with Tyvek 151 Black ink is easily removed when touched 151 After printing, the paper has wrinkles or there is too much ink 151 The paper has jammed ...152 The printer...troubleshooting wizard 160 Horizontal lines across the image (banding 161 Lines are too thick, too thin, or missing 162 Lines appear stepped or jagged ...162 Lines print double or in the wrong colors...
...14 Troubleshooting paper issues The paper cannot be loaded successfully 148 General unsuccessful roll load issues 148 Unsuccessful roll load with 24-inch printer 148 Unsuccessful roll load with 44-inch printer 149...HP Banners with Tyvek 151 Black ink is easily removed when touched 151 After printing, the paper has wrinkles or there is too much ink 151 The paper has jammed ...152 The printer...troubleshooting wizard 160 Horizontal lines across the image (banding 161 Lines are too thick, too thin, or missing 162 Lines appear stepped or jagged ...162 Lines print double or in the wrong colors...
HP Designjet T1100 Printer Series - User's Guide
Page 10
... of a cut sheet print 169 Vertical lines of different colors ...169 White spots on the print ...169 Colors are inaccurate ...170 Color accuracy using EPS or PDF images in page layout applications 170 Colors are fading ...171 The image is incomplete (clipped at the...184 Printhead status messages ...184 17 Troubleshooting general printer issues The printer does not print ...186 The printer seems slow ...186 The printer printed on undesirable paper 186 Communication failures between computer and printer 187 Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS 187 Cannot ...
... of a cut sheet print 169 Vertical lines of different colors ...169 White spots on the print ...169 Colors are inaccurate ...170 Color accuracy using EPS or PDF images in page layout applications 170 Colors are fading ...171 The image is incomplete (clipped at the...184 Printhead status messages ...184 17 Troubleshooting general printer issues The printer does not print ...186 The printer seems slow ...186 The printer printed on undesirable paper 186 Communication failures between computer and printer 187 Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS 187 Cannot ...
HP Designjet T1100 Printer Series - User's Guide
Page 15
...9679; Installing the software on page 11 ● Setting up the printer on page 21 ● Personalizing the printer on page 27 ● Paper handling on page 35 ● Printing on page 59 ● Color management on page 73 ● Practical printing examples on page 85 ... ● Troubleshooting ink cartridge and printhead issues on page 177 ● Troubleshooting general printer issues on page 185 ● Front-panel error messages on page 191 Accessories, support, and specifications These chapters, Accessories on page 141, HP Customer Care on page 193, and Printer specifications on page...
...9679; Installing the software on page 11 ● Setting up the printer on page 21 ● Personalizing the printer on page 27 ● Paper handling on page 35 ● Printing on page 59 ● Color management on page 73 ● Practical printing examples on page 85 ... ● Troubleshooting ink cartridge and printhead issues on page 177 ● Troubleshooting general printer issues on page 185 ● Front-panel error messages on page 191 Accessories, support, and specifications These chapters, Accessories on page 141, HP Customer Care on page 193, and Printer specifications on page...
HP Designjet T1100 Printer Series - User's Guide
Page 18
..., see Installing the software on the front of the printer. Quick Reference Guide holder 4. Paper feeder The front panel Your printer's front panel is located on page 11 6 Chapter 1 Introduction ENWW It has the following important functions: ● Assists you in troubleshooting issues ● Is used to perform certain procedures, such as cutting...
..., see Installing the software on the front of the printer. Quick Reference Guide holder 4. Paper feeder The front panel Your printer's front panel is located on page 11 6 Chapter 1 Introduction ENWW It has the following important functions: ● Assists you in troubleshooting issues ● Is used to perform certain procedures, such as cutting...
HP Designjet T1100 Printer Series - User's Guide
Page 20
... HP Designjet T1100ps only ● The PCL3 raster driver for T1100 ● The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 29, allows you to: ● Manage the job queue, see Job queue management on page 109 ● Manage the printer including color with your printer...
... HP Designjet T1100ps only ● The PCL3 raster driver for T1100 ● The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 29, allows you to: ● Manage the job queue, see Job queue management on page 109 ● Manage the printer including color with your printer...
HP Designjet T1100 Printer Series - User's Guide
Page 26
... 1. Insert the HP Start-Up Kit DVD into your screen to the network. TIP: The best way to share the printer over a network is to connect the printer not to any computer, but will not be able to receive information from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting. ● Any...
... 1. Insert the HP Start-Up Kit DVD into your screen to the network. TIP: The best way to share the printer over a network is to connect the printer not to any computer, but will not be able to receive information from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting. ● Any...
HP Designjet T1100 Printer Series - User's Guide
Page 31
... from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting. Installing the software 12. Your printer now automatically appears in order to a network (Mac OS) on the same network. 1. Insert the HP Start-Up Kit DVD into your computer unacceptably. See Connect to see shared printers. Your printer is already installed, the HP Printer Setup...
... from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting. Installing the software 12. Your printer now automatically appears in order to a network (Mac OS) on the same network. 1. Insert the HP Start-Up Kit DVD into your computer unacceptably. See Connect to see shared printers. Your printer is already installed, the HP Printer Setup...
HP Designjet T1100 Printer Series - User's Guide
Page 159
14 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The paper has jammed ● The printer displays out of paper when paper is available ● Prints do not fall nicely into the basket ● The sheet stays in the printer when the...
14 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The paper has jammed ● The printer displays out of paper when paper is available ● Prints do not fall nicely into the basket ● The sheet stays in the printer when the...
HP Designjet T1100 Printer Series - User's Guide
Page 160
... at step three. The paper cannot be loaded successfully ● Ensure no paper is loaded. ● Ensure the paper is far enough inside the printer, you are now ready to print. General unsuccessful roll load issues ● If the paper does not load, the leading edge of the spindle until... or clean and needs to do so by the front-panel display, lift the blue lever on the left . The printer checks the alignment. Paper issues 148 Chapter 14 Troubleshooting paper issues ENWW When prompted by the front-panel display. If you are now ready to start the load process again...
... at step three. The paper cannot be loaded successfully ● Ensure no paper is loaded. ● Ensure the paper is far enough inside the printer, you are now ready to print. General unsuccessful roll load issues ● If the paper does not load, the leading edge of the spindle until... or clean and needs to do so by the front-panel display, lift the blue lever on the left . The printer checks the alignment. Paper issues 148 Chapter 14 Troubleshooting paper issues ENWW When prompted by the front-panel display. If you are now ready to start the load process again...
HP Designjet T1100 Printer Series - User's Guide
Page 162
...type Proofing Semi-gloss/Satin. Press the Cancel key to the core or insert a new roll. The end of the profiles already in the printer. For Semi-gloss, Satin, Pearl, or Luster finishes, select paper type Semigloss/Satin Paper. Then select the recommended paper types. During the... type selection for example, HP Instant-Dry Indoor Banner, Gloss) select paper type Photo Gloss Paper. If you are printing on a glossy banner (for matte paper depends on the front-panel display. Paper issues 150 Chapter 14 Troubleshooting paper issues ENWW This prevents the printer from loading the paper....
...type Proofing Semi-gloss/Satin. Press the Cancel key to the core or insert a new roll. The end of the profiles already in the printer. For Semi-gloss, Satin, Pearl, or Luster finishes, select paper type Semigloss/Satin Paper. Then select the recommended paper types. During the... type selection for example, HP Instant-Dry Indoor Banner, Gloss) select paper type Photo Gloss Paper. If you are printing on a glossy banner (for matte paper depends on the front-panel display. Paper issues 150 Chapter 14 Troubleshooting paper issues ENWW This prevents the printer from loading the paper....
HP Designjet T1100 Printer Series - User's Guide
Page 163
... Tyvek® For HP Banners with matte black ink. After printing, the paper has wrinkles or there is too much ink This happens when too much ink is not ... option if you are : ● Plain Paper ● Coated Paper ● Heavyweight Coated Paper ● Super Heavyweight Coated Paper For other image quality problems, see Troubleshooting print-quality issues on page 159. Matte paper categories from thinnest to thickest are sure your paper is incompatible with Tyvek®, select paper type...
... Tyvek® For HP Banners with matte black ink. After printing, the paper has wrinkles or there is too much ink This happens when too much ink is not ... option if you are : ● Plain Paper ● Coated Paper ● Heavyweight Coated Paper ● Super Heavyweight Coated Paper For other image quality problems, see Troubleshooting print-quality issues on page 159. Matte paper categories from thinnest to thickest are sure your paper is incompatible with Tyvek®, select paper type...
HP Designjet T1100 Printer Series - User's Guide
Page 164
Try to move the printhead carriage out of the way. Paper issues 4. Power off at the rear. 2. Open the window. 3. Lift the blue lever as far up as it off the printer at the front panel and also switch it will go. 152 Chapter 14 Troubleshooting paper issues ENWW The paper has jammed When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display. 1.
Try to move the printhead carriage out of the way. Paper issues 4. Power off at the rear. 2. Open the window. 3. Lift the blue lever as far up as it off the printer at the front panel and also switch it will go. 152 Chapter 14 Troubleshooting paper issues ENWW The paper has jammed When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display. 1.
HP Designjet T1100 Printer Series - User's Guide
Page 166
...to allow the print to its core, it will not feed correctly and the printer will not load the paper. Switch on page 56. Close window. 10. Reload the roll, or load a new sheet see 154 Chapter 14 Troubleshooting paper issues ENWW If possible, tighten the paper to dry after the drying... a new roll. If the paper is open. ● Ensure the basket not full. ● Paper often tends to curl near the end of the printer. Prints do not fall nicely into the basket ● Ensure the basket is correctly installed. ● Ensure the basket is only partially ejected after printing...
...to allow the print to its core, it will not feed correctly and the printer will not load the paper. Switch on page 56. Close window. 10. Reload the roll, or load a new sheet see 154 Chapter 14 Troubleshooting paper issues ENWW If possible, tighten the paper to dry after the drying... a new roll. If the paper is open. ● Ensure the basket not full. ● Paper often tends to curl near the end of the printer. Prints do not fall nicely into the basket ● Ensure the basket is correctly installed. ● Ensure the basket is only partially ejected after printing...
HP Designjet T1100 Printer Series - User's Guide
Page 167
... is set to determine if paper advance calibration will solve your issue. bleed print or after the drying time has been completed. Only when the printer is not working, reach in the print and image grain may need to be replaced or reloaded. A strip stays on but not cutting correctly, check... disable the cutter, see Change the drying time on page 56. If the cutter is part of controlling the proper placement of any obstacles. See Troubleshooting print-quality issues on page 36. Use this key to move the print far enough out of the front of your roll has a three-inch...
... is set to determine if paper advance calibration will solve your issue. bleed print or after the drying time has been completed. Only when the printer is not working, reach in the print and image grain may need to be replaced or reloaded. A strip stays on but not cutting correctly, check... disable the cutter, see Change the drying time on page 56. If the cutter is part of controlling the proper placement of any obstacles. See Troubleshooting print-quality issues on page 36. Use this key to move the print far enough out of the front of your roll has a three-inch...
HP Designjet T1100 Printer Series - User's Guide
Page 168
... the Recalibrating the paper advance procedure. Recalibrating the paper advance procedure 1. The printer automatically recalibrates the paper advance and prints a paper advance calibration image. 2. If...To correct light banding, decrease the percentage. Press the OK key on page 138. HP papers in your print, continue with the recalibration, return to the default calibration, see ...: The recalibration procedure takes approximately three minutes. Paper issues 156 Chapter 14 Troubleshooting paper issues ENWW If you experience image quality problems in the Front Panel...
... the Recalibrating the paper advance procedure. Recalibrating the paper advance procedure 1. The printer automatically recalibrates the paper advance and prints a paper advance calibration image. 2. If...To correct light banding, decrease the percentage. Press the OK key on page 138. HP papers in your print, continue with the recalibration, return to the default calibration, see ...: The recalibration procedure takes approximately three minutes. Paper issues 156 Chapter 14 Troubleshooting paper issues ENWW If you experience image quality problems in the Front Panel...
HP Designjet T1100 Printer Series - User's Guide
Page 171
... ● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image (banding) ● Lines are too thick, too thin, or missing ● Lines appear stepped or jagged ● Lines print double or in the wrong colors ● Lines are discontinuous ● Lines ...than expected ● Horizontal lines at the end of a cut sheet print ● Vertical lines of different colors ● White spots on the print ● Colors are inaccurate ● Colors are fading ● The image is incomplete (clipped at the bottom) ● The image is clipped ...
... ● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image (banding) ● Lines are too thick, too thin, or missing ● Lines appear stepped or jagged ● Lines print double or in the wrong colors ● Lines are discontinuous ● Lines ...than expected ● Horizontal lines at the end of a cut sheet print ● Vertical lines of different colors ● White spots on the print ● Colors are inaccurate ● Colors are fading ● The image is incomplete (clipped at the bottom) ● The image is clipped ...
HP Designjet T1100 Printer Series - User's Guide
Page 172
...; Lines are too thick, too thin, or missing ● Colors are inaccurate To start the wizard: ● From HP Easy Printer Care under Windows: go to the Support tab, and select Print quality troubleshooting. ● From HP Printer Utility under Mac OS: select Support, then Print quality troubleshooting. ● From the Mac OS Print dialog: go to...
...; Lines are too thick, too thin, or missing ● Colors are inaccurate To start the wizard: ● From HP Easy Printer Care under Windows: go to the Support tab, and select Print quality troubleshooting. ● From HP Printer Utility under Mac OS: select Support, then Print quality troubleshooting. ● From the Mac OS Print dialog: go to...
HP Designjet T1100 Printer Series - User's Guide
Page 174
... job in case the problem has been solved. 3. If you are using the PCL or HP-GL/2 driver for further support. After alignment, you can find the Max. Lines appear stepped...custom print-quality options in your image appear stepped or jagged when printed: 162 Chapter 15 Troubleshooting print-quality issues ENWW Print-quality issues If the problem remains, go to the front panel...selected in the front panel and in the driver dialog's Advanced tab, under Document Options > Printer Features. See The Image Diagnostics Print on page 182. If the status is greater than the ...
... job in case the problem has been solved. 3. If you are using the PCL or HP-GL/2 driver for further support. After alignment, you can find the Max. Lines appear stepped...custom print-quality options in your image appear stepped or jagged when printed: 162 Chapter 15 Troubleshooting print-quality issues ENWW Print-quality issues If the problem remains, go to the front panel...selected in the front panel and in the driver dialog's Advanced tab, under Document Options > Printer Features. See The Image Diagnostics Print on page 182. If the status is greater than the ...