Setup Poster_Reference Guide
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English Choose an option to continue printer setup Recommended Option 1: Guided setup with HP Smart Go to 123.hp.com on a mobile device or computer to install HP Smart. 123.hp.com View animations to connect to Wi-Fi, fill ink tanks, install printheads, load paper, and perform printheads alignment in this guide to set up the hardware, then use HP Smart software to connect to finish setup. 1 2 3 1 2 3 1 2 3 1 2 3 Option 2: Manual setup Follow illustrations in the HP Smart software. HP Smart has everything you need to Wi-Fi and finish setup. 3
English Choose an option to continue printer setup Recommended Option 1: Guided setup with HP Smart Go to 123.hp.com on a mobile device or computer to install HP Smart. 123.hp.com View animations to connect to Wi-Fi, fill ink tanks, install printheads, load paper, and perform printheads alignment in this guide to set up the hardware, then use HP Smart software to connect to finish setup. 1 2 3 1 2 3 1 2 3 1 2 3 Option 2: Manual setup Follow illustrations in the HP Smart software. HP Smart has everything you need to Wi-Fi and finish setup. 3
Setup Poster_Reference Guide
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... Fax Solid light blue Connected to network. Pulsing amber Turn printer off . Pulsing light green Updating, busy, or turning on the scanner glass to copy both sides of the card onto the same page. Copy Pulsing purple Wi-Fi setup mode. Create one-touch shortcuts for troubleshooting information. ID Card Copy Place a card anywhere on or off and then on lights and errors, visit hp.com/support Printer Reference Printer features Ink access door Status light Power button Front USB port Control panel Back Button Document feeder input tray Control panel Ink tanks Paper tray Help...
... Fax Solid light blue Connected to network. Pulsing amber Turn printer off . Pulsing light green Updating, busy, or turning on the scanner glass to copy both sides of the card onto the same page. Copy Pulsing purple Wi-Fi setup mode. Create one-touch shortcuts for troubleshooting information. ID Card Copy Place a card anywhere on or off and then on lights and errors, visit hp.com/support Printer Reference Printer features Ink access door Status light Power button Front USB port Control panel Back Button Document feeder input tray Control panel Ink tanks Paper tray Help...
User Guide
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... Print while connected to same Wi-Fi network ...30 Print without connecting to same Wi-Fi network (Wi-Fi Direct 30 5 Copy, Scan, and Mobile Fax ...32 Copy from the printer ...32 Copy an identification (ID) card...32 Scan from the printer control panel ...33 Scan using the HP Smart app (iOS, Android, Windows 10, and macOS 34 Scan using the HP printer software...34 Scan from a computer ...34 Change scan settings (Windows)...35 Create a new scan shortcut (Windows) ...35 Scan using Webscan ...36 To enable Webscan ...36 To scan using...
... Print while connected to same Wi-Fi network ...30 Print without connecting to same Wi-Fi network (Wi-Fi Direct 30 5 Copy, Scan, and Mobile Fax ...32 Copy from the printer ...32 Copy an identification (ID) card...32 Scan from the printer control panel ...33 Scan using the HP Smart app (iOS, Android, Windows 10, and macOS 34 Scan using the HP printer software...34 Scan from a computer ...34 Change scan settings (Windows)...35 Create a new scan shortcut (Windows) ...35 Scan using Webscan ...36 To enable Webscan ...36 To scan using...
User Guide
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... blinks, and then flashes amber, repeating. Indicates Wi-Fi Protected Setup (WPS) error. See Update the printer. Status lights patterns Table 1-8 Amber Light behavior Solid amber light appears on . Solid blue light pulses, and then flashes amber, repeating. To resolve wireless connection issues, see Connect your printer to a Wi-Fi network using HP Smart or Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS). See Connect your printer to a Wi-Fi network. Green light pulses in sleep mode...
... blinks, and then flashes amber, repeating. Indicates Wi-Fi Protected Setup (WPS) error. See Update the printer. Status lights patterns Table 1-8 Amber Light behavior Solid amber light appears on . Solid blue light pulses, and then flashes amber, repeating. To resolve wireless connection issues, see Connect your printer to a Wi-Fi network using HP Smart or Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS). See Connect your printer to a Wi-Fi network. Green light pulses in sleep mode...
User Guide
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...-Fi setup mode by restoring the printer network settings. Open the HP Smart app on the status light bar or the WiFi light will blink when the printer is available from the Start menu), click Tools. Click Device Setup & Software. 3. See To restore the printer network settings from the printer control panel display to a Wi-Fi network with a router This topic describes how to connect your printer to a Wi-Fi network using HP printer software To connect the printer to a Wi-Fi network using the printer control panel Use the...
...-Fi setup mode by restoring the printer network settings. Open the HP Smart app on the status light bar or the WiFi light will blink when the printer is available from the Start menu), click Tools. Click Device Setup & Software. 3. See To restore the printer network settings from the printer control panel display to a Wi-Fi network with a router This topic describes how to connect your printer to a Wi-Fi network using HP printer software To connect the printer to a Wi-Fi network using the printer control panel Use the...
User Guide
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... ink access area or cartridge access area. On your mobile device, turn it on. Connect your printer using a USB cable. 3. Open the HP Smart app on your computer or mobile device. For more information about Wi-Fi status, see Wi-Fi status and Status light patterns. 4. Open the HP Smart app on your computer. Follow the instructions to print, scan, and manage. 4. When prompted, create an HP account and register the printer. USB to select or add a printer...
... ink access area or cartridge access area. On your mobile device, turn it on. Connect your printer using a USB cable. 3. Open the HP Smart app on your computer or mobile device. For more information about Wi-Fi status, see Wi-Fi status and Status light patterns. 4. Open the HP Smart app on your computer. Follow the instructions to print, scan, and manage. 4. When prompted, create an HP account and register the printer. USB to select or add a printer...
User Guide
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... Setup & Software. 3. Follow the on your printer Wireless to print, scan, and manage. 4. If prompted for a password during the process, enter the PIN which is available from a label in the ink access area or cartridge access area. 7. 6. Windows 7 1. Connect the printer and computer using a USB cable. 3. Open the HP Smart app on -screen instructions. If prompted for a password during the process, enter the PIN which is required to select or add a printer. Select Convert a USB connected...
... Setup & Software. 3. Follow the on your printer Wireless to print, scan, and manage. 4. If prompted for a password during the process, enter the PIN which is available from a label in the ink access area or cartridge access area. 7. 6. Windows 7 1. Connect the printer and computer using a USB cable. 3. Open the HP Smart app on -screen instructions. If prompted for a password during the process, enter the PIN which is required to select or add a printer. Select Convert a USB connected...
User Guide
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... lid clean. Scan using Webscan Webscan is the password you scan photos and documents from the HP printer software. 1. Select the option to base your device using Webscan offers basic scan options. From the left menu, click Security, and then select Administrator Settings. 4. Change the settings for successful scanning and copying Use the following tips to copy and scan successfully: ● Keep the glass and the back of the Scan dialog to your new shortcut...
... lid clean. Scan using Webscan Webscan is the password you scan photos and documents from the HP printer software. 1. Select the option to base your device using Webscan offers basic scan options. From the left menu, click Security, and then select Administrator Settings. 4. Change the settings for successful scanning and copying Use the following tips to copy and scan successfully: ● Keep the glass and the back of the Scan dialog to your new shortcut...
User Guide
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... the number by using your computer, the printer is connected to prompts while dialing, as well as the fax begins transmitting. Send a standard fax from a phone You can send a fax using the keypad on the scanner glass (aligned to the recipient, you will hear fax tones during fax transmission. To send a fax from the receiving fax machine. 3. Open the document on your computer without printing it first. On the File menu in the...
... the number by using your computer, the printer is connected to prompts while dialing, as well as the fax begins transmitting. Send a standard fax from a phone You can send a fax using the keypad on the scanner glass (aligned to the recipient, you will hear fax tones during fax transmission. To send a fax from the receiving fax machine. 3. Open the document on your computer without printing it first. On the File menu in the...
User Guide
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... initial settings or to configure other options for receiving black-and-white faxes only. Open the HP printer software. In the printer software, under Print, Scan & Fax, and then click Digital Fax Setup Wizard. 3. Click the option (+ icon) to delete. 44 Chapter 6 Fax Color faxes will not be saved if the computer is available for faxing. See Use the HP printer software . 2. Manage fax settings To manage fax settings (Windows) From the HP printer software, you quickly dial those numbers from the embedded web server...
... initial settings or to configure other options for receiving black-and-white faxes only. Open the HP printer software. In the printer software, under Print, Scan & Fax, and then click Digital Fax Setup Wizard. 3. Click the option (+ icon) to delete. 44 Chapter 6 Fax Color faxes will not be saved if the computer is available for faxing. See Use the HP printer software . 2. Manage fax settings To manage fax settings (Windows) From the HP printer software, you quickly dial those numbers from the embedded web server...
User Guide
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... the ink tanks are not legible, you cannot send and receive color faxes. Refill an ink tank that is always recommended that connects to print a report only if there is called Fax on the control panel display after each fax you have questions about the printer. This method is a problem sending or receiving a fax. If you send and receive. You can set to the Internet and provides analog phone ports for faxing. A confirmation message...
... the ink tanks are not legible, you cannot send and receive color faxes. Refill an ink tank that is always recommended that connects to print a report only if there is called Fax on the control panel display after each fax you have questions about the printer. This method is a problem sending or receiving a fax. If you send and receive. You can set to the Internet and provides analog phone ports for faxing. A confirmation message...
User Guide
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... cannot use both your computer dial-up the printer as described in person to the the printer. port on printer. To set up modem to respond in this line, set up the line. For example, you have a fax line on this section. You must initiate the manual fax before voicemail picks up the printer with voice mail Port number 1 2 Description Telephone wall jack. Turn off the Auto Answer setting. 3.
... cannot use both your computer dial-up the printer as described in person to the the printer. port on printer. To set up modem to respond in this line, set up the line. For example, you have a fax line on this section. You must initiate the manual fax before voicemail picks up the printer with voice mail Port number 1 2 Description Telephone wall jack. Turn off the Auto Answer setting. 3.
User Guide
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... answering machine Port number Description 1 Telephone wall jack 2 "IN" phone port on your computer 66 Chapter 6 Fax if there are no fax tones, the printer stops monitoring the line and your computer to send an email or access the Internet. ● Shared voice/fax line with computer dial-up modem and answering machine ● Shared voice/fax line with computer DSL/ADSL modem and answering machine Shared voice/fax line...
... answering machine Port number Description 1 Telephone wall jack 2 "IN" phone port on your computer 66 Chapter 6 Fax if there are no fax tones, the printer stops monitoring the line and your computer to send an email or access the Internet. ● Shared voice/fax line with computer dial-up modem and answering machine ● Shared voice/fax line with computer DSL/ADSL modem and answering machine Shared voice/fax line...
User Guide
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... might need to be recorded on your recorded greeting. Connect the DSL/ADSL filter to the maximum number of rings varies by the printer. Change your answering machine can record a voice message. NOTE: The maximum number of rings supported by country/region. 9. If incoming fax tones are no fax tones, the printer stops monitoring the line and your Rings to Answer setting on the printer to...
... might need to be recorded on your recorded greeting. Connect the DSL/ADSL filter to the maximum number of rings varies by the printer. Change your answering machine can record a voice message. NOTE: The maximum number of rings supported by country/region. 9. If incoming fax tones are no fax tones, the printer stops monitoring the line and your Rings to Answer setting on the printer to...
User Guide
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Connect a phone to fix the problem and rerun the test. If you encounter problems setting up the printer with optional equipment, contact your fax setup to check the status of your computer dial-up modem. 3. If the test fails, review the report for information on how to the "OUT" port on the back of the printer and to a telephone wall jack. NOTE: If you have completed setting up...
Connect a phone to fix the problem and rerun the test. If you encounter problems setting up the printer with optional equipment, contact your fax setup to check the status of your computer dial-up modem. 3. If the test fails, review the report for information on how to the "OUT" port on the back of the printer and to a telephone wall jack. NOTE: If you have completed setting up...
User Guide
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... open EWS using HP Printer software (Windows 7) 1. Select Printer Home Page (EWS). To open EWS using HP Smart (iOS, Android, and Windows 10) 1. Open a web browser, type the IP address or hostname in EWS might not be available. ● EWS is not accessible beyond the network firewall. See Print while connected to print, scan, and manage. 2. Configure IP network settings Use the following IP address or hostname of the printer from the printer control panel. 2. In the HP Printer Assistant, select Print tab. 3. To open EWS using...
... open EWS using HP Printer software (Windows 7) 1. Select Printer Home Page (EWS). To open EWS using HP Smart (iOS, Android, and Windows 10) 1. Open a web browser, type the IP address or hostname in EWS might not be available. ● EWS is not accessible beyond the network firewall. See Print while connected to print, scan, and manage. 2. Configure IP network settings Use the following IP address or hostname of the printer from the printer control panel. 2. In the HP Printer Assistant, select Print tab. 3. To open EWS using...
User Guide
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... intervals. HP periodically releases firmware updates to the server, the printer prints an information page. Touch Printer Update, and then select the desired option. Enter the password if prompted. When the printer is connected to touch Settings. 3. Click the Web Services tab. 3. Follow the instructions on -screen instructions to set up the network. 5. By default, if the printer is connected to enhance product functionality and fix issues. Click Setup, select the relevant option or button to...
... intervals. HP periodically releases firmware updates to the server, the printer prints an information page. Touch Printer Update, and then select the desired option. Enter the password if prompted. When the printer is connected to touch Settings. 3. Click the Web Services tab. 3. Follow the instructions on -screen instructions to set up the network. 5. By default, if the printer is connected to enhance product functionality and fix issues. Click Setup, select the relevant option or button to...
User Guide
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... check marks next to the printer with a wireless connection, confirm that the printer is set as the default printer. Depending on your computer is paper in the print queue. Use the following buttons to print, try to open the print queue. d. To resolve print issues (Windows) Make sure that the printer is working. 3. If you made any changes, try the following : ● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel...
... check marks next to the printer with a wireless connection, confirm that the printer is set as the default printer. Depending on your computer is paper in the print queue. Use the following buttons to print, try to open the print queue. d. To resolve print issues (Windows) Make sure that the printer is working. 3. If you made any changes, try the following : ● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel...
User Guide
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... setup instructions. 2. Scroll down to run a fax test. Fax issues Run or print a fax test report first to help diagnose and fix issues automatically. Review the report. ● If the fax test failed, review the solutions in the following : ● Tests the fax hardware ● Verifies that the settings are correct. Make sure the ink tanks are still having problems faxing, check the fax settings listed in the report to your phone line connection ● Checks for an active phone line To test fax setup via the printer control panel 1. The printer displays...
... setup instructions. 2. Scroll down to run a fax test. Fax issues Run or print a fax test report first to help diagnose and fix issues automatically. Review the report. ● If the fax test failed, review the solutions in the following : ● Tests the fax hardware ● Verifies that the settings are correct. Make sure the ink tanks are still having problems faxing, check the fax settings listed in the report to your phone line connection ● Checks for an active phone line To test fax setup via the printer control panel 1. The printer displays...
User Guide
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...; Make sure you experience problems faxing, contact HP support. The "Fax Hardware Test" failed ● Turn the printer off by pressing Power button located on the printer. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. If the test fails again, continue reviewing the troubleshooting...
...; Make sure you experience problems faxing, contact HP support. The "Fax Hardware Test" failed ● Turn the printer off by pressing Power button located on the printer. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. If the test fails again, continue reviewing the troubleshooting...