Resolving Start Up and No Boot Problems Checklist
Page 1
...Test If all USB devices and media cards. 2. Symptom: LEDs blink or computer beeps but computer fails to help with diagnostics testing Contact HP for the sound of blinking LEDs or beeping tones to startup or boot, and displays a black screen Usually occurs if a component is...remove all other methods fail, use this checklist as a guide when trying to the notebook. Connect a different AC power adapter and remove battery. HP Notebook PCs - Perform a Hard Reset 1. If computer does not start Count number of a disk drive and fan turning. Connect a different battery and disconnect...
...Test If all USB devices and media cards. 2. Symptom: LEDs blink or computer beeps but computer fails to help with diagnostics testing Contact HP for the sound of blinking LEDs or beeping tones to startup or boot, and displays a black screen Usually occurs if a component is...remove all other methods fail, use this checklist as a guide when trying to the notebook. Connect a different AC power adapter and remove battery. HP Notebook PCs - Perform a Hard Reset 1. If computer does not start Count number of a disk drive and fan turning. Connect a different battery and disconnect...
Resolving Start Up and No Boot Problems Checklist
Page 2
... may display an error message on system failure to view error message Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message o Run Repair Your Computer o Run Last Known Good Configuration (Advanced) o Select Boot into Safe Mode and then ... message can usually bypass the error and the PC can run memory and hard drive tests. Symptom: Computer displays a blue screen or continually restarts Trying to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for latest Microsoft updates Run the anti-...
... may display an error message on system failure to view error message Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message o Run Repair Your Computer o Run Last Known Good Configuration (Advanced) o Select Boot into Safe Mode and then ... message can usually bypass the error and the PC can run memory and hard drive tests. Symptom: Computer displays a blue screen or continually restarts Trying to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for latest Microsoft updates Run the anti-...