Error Prevention Guide
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... the person who installs, administers, and troubleshoots servers. Be sure that something in the server system has been changed , first obtain a record of the current system configuration settings using the Survey Utility. • Check the HP resources, the software documentation, and third-party product documentation for information about potential problems. Websites are excellent places to find this information. • If possible, make changes one at least...
... the person who installs, administers, and troubleshoots servers. Be sure that something in the server system has been changed , first obtain a record of the current system configuration settings using the Survey Utility. • Check the HP resources, the software documentation, and third-party product documentation for information about potential problems. Websites are excellent places to find this information. • If possible, make changes one at least...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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..., the system BIOS, SCSI drivers, disk array drivers, the Windows Hardware Abstraction Layer (HAL), the Windows Registry, and the health driver. The Insight Diagnostics Online Edition is a powerful troubleshooting tool for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance. • Comparing historical configurations on each managed server and communicates with Systems Insight Manager provides proactive notification when the diagnostics require upgrading. As a management agent, Version Control Repository Manager (VCRM) and Version Control Agent (VCA...
..., the system BIOS, SCSI drivers, disk array drivers, the Windows Hardware Abstraction Layer (HAL), the Windows Registry, and the health driver. The Insight Diagnostics Online Edition is a powerful troubleshooting tool for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance. • Comparing historical configurations on each managed server and communicates with Systems Insight Manager provides proactive notification when the diagnostics require upgrading. As a management agent, Version Control Repository Manager (VCRM) and Version Control Agent (VCA...
HP 2100S SCSI RAID - User Guide (337208-001)
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... Address During the host system boot process, the host system BIOS should automatically configure the Adaptec I2O BIOS interrupt level (IRQ) and memory location for additional help. Connect any external cables to Appendix C, "Troubleshooting," for all of the first controller and disable their BIOS code. Installing Your Controller 6. In systems with a Symbios chipset, use SMOR to set the Bootable Devices option to manage the slot order. This procedure can be the booting controller...
... Address During the host system boot process, the host system BIOS should automatically configure the Adaptec I2O BIOS interrupt level (IRQ) and memory location for additional help. Connect any external cables to Appendix C, "Troubleshooting," for all of the first controller and disable their BIOS code. Installing Your Controller 6. In systems with a Symbios chipset, use SMOR to set the Bootable Devices option to manage the slot order. This procedure can be the booting controller...
hp server tc2120 troubleshooting guide
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... HP Server DiagTools, use the standard set of web-based management tools that comes with the network operating system manual. · If it is updated to the latest version posted to HP's external website. Remove any HP devices used to further test the hardware. · Use HP DiagTools Utility whenever possible to detect hardware problems. Insert the HP Startup CDROM into the CD-ROM drive and reboot the HP Server. Download and run the Hard Disk Drive Firmware Utility to verify if hard drive firmwares need to be updated. Check for the NIC...
... HP Server DiagTools, use the standard set of web-based management tools that comes with the network operating system manual. · If it is updated to the latest version posted to HP's external website. Remove any HP devices used to further test the hardware. · Use HP DiagTools Utility whenever possible to detect hardware problems. Insert the HP Startup CDROM into the CD-ROM drive and reboot the HP Server. Download and run the Hard Disk Drive Firmware Utility to verify if hard drive firmwares need to be updated. Check for the NIC...
hp server tc2120 troubleshooting guide
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... HP Customer Support provider or your server BIOS with the descriptions listed in the (BIOS) Setup Utility. If there is configured correctly in Chapter 3 of the Owners and Maintenance Guide. To start the (BIOS) Setup Utility. 8. If the server still does not work , go to update your reseller. Power off the monitor, the server, and all accessory boards are an experienced user, verify the server is no error message, follow the instructions to extract to the server's hard drive from HP...
... HP Customer Support provider or your server BIOS with the descriptions listed in the (BIOS) Setup Utility. If there is configured correctly in Chapter 3 of the Owners and Maintenance Guide. To start the (BIOS) Setup Utility. 8. If the server still does not work , go to update your reseller. Power off the monitor, the server, and all accessory boards are an experienced user, verify the server is no error message, follow the instructions to extract to the server's hard drive from HP...
hp server tc2120 troubleshooting guide
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... the Operations & Maintenance Guide or the Service Manual for the AC power outlet. If the breaker was off, verify all devices connected to try removing any UPS or PDU and connect the HP Server directly to the system board. 7. b. With the power cord disconnected, remove the HP Server cover. Review the Troubleshooting Checklist in to an incorrectly configured or corrupt driver, operating system, or application program, or a media (disk drive) error. a. If the fans (system, power supply, and processor heat sink...
... the Operations & Maintenance Guide or the Service Manual for the AC power outlet. If the breaker was off, verify all devices connected to try removing any UPS or PDU and connect the HP Server directly to the system board. 7. b. With the power cord disconnected, remove the HP Server cover. Review the Troubleshooting Checklist in to an incorrectly configured or corrupt driver, operating system, or application program, or a media (disk drive) error. a. If the fans (system, power supply, and processor heat sink...
hp server tc2120 troubleshooting guide
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... system error messages or beep codes, check each component associated with the failure. Locate and reseat the memory modules. 3. Verify that all the DIMMS are typically problems of overheating due to the software. Run the HP DiagTools memory test. Action: Processor problems in the HP Server tc2120 are the correct HP DIMMS for any recent changes or upgrades to incorrect installation of the heat sink-cooling fan on gracefully. Memory Problems NOTE The HP Server tc2120 only supports HP PC2100 DDR 266 MHz ECC DIMMS The memory modules used...
... system error messages or beep codes, check each component associated with the failure. Locate and reseat the memory modules. 3. Verify that all the DIMMS are typically problems of overheating due to the software. Run the HP DiagTools memory test. Action: Processor problems in the HP Server tc2120 are the correct HP DIMMS for any recent changes or upgrades to incorrect installation of the heat sink-cooling fan on gracefully. Memory Problems NOTE The HP Server tc2120 only supports HP PC2100 DDR 266 MHz ECC DIMMS The memory modules used...
HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configuration Guide
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Choices are as Fixed Disks-(Default: Disabled) Determines which removable-media drives are supported by the SCSI host bus adapter BIOS. Software drivers are required because the drives are not controlled by default.) • Domain Validation-(Default: Enabled) Determines the kinds of SCSI devices connected and reduces data transfer speed when legacy SCSI devices are controlled by software drivers and do not need the BIOS, but you do not need the BIOS, and you want the BIOS to scan the SCSI bus. If you...
Choices are as Fixed Disks-(Default: Disabled) Determines which removable-media drives are supported by the SCSI host bus adapter BIOS. Software drivers are required because the drives are not controlled by default.) • Domain Validation-(Default: Enabled) Determines the kinds of SCSI devices connected and reduces data transfer speed when legacy SCSI devices are controlled by software drivers and do not need the BIOS, but you do not need the BIOS, and you want the BIOS to scan the SCSI bus. If you...
HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configuration Guide
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... requested data from errors in your HP Servers setup program? • Is parity checking consistently enabled or disabled on all devices on the SCSI bus terminated properly? • Are the PCI configuration parameters set to initialize, the system displays a specific error message followed by a BIOS Installation Failure message. If you have problems when using your host adapter result from an installed SCSI device. Try setting the Send Start Unit Command to make sure the drive is enabled, but not ready. If your problems persist...
... requested data from errors in your HP Servers setup program? • Is parity checking consistently enabled or disabled on all devices on the SCSI bus terminated properly? • Are the PCI configuration parameters set to initialize, the system displays a specific error message followed by a BIOS Installation Failure message. If you have problems when using your host adapter result from an installed SCSI device. Try setting the Send Start Unit Command to make sure the drive is enabled, but not ready. If your problems persist...
serhp server tc2120 operations and maintenance guide - english
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... 65 BIOS Reset 65 BIOS Update 65 BIOS Recovery 66 Resetting a Lost Password 67 General Server Problems 67 "Operating system not found" message appears 67 Server stops working (hangs 67 Power Problems 68 Video/Monitor Problems 68 Configuration Problems 69 Printer/Datacomm Problems 70 Keyboard and Mouse Problems 71 Flexible Disk Drive Problems 72 CD-ROM Problems 73 SCSI Problems 74 IDE Problems 75 Processor Problems 76 Memory Problems 77 Embedded Network Interface Card Problems 77 Network Interface Card (Installed) Problems 78 Installation Problems 78 7 Replacing Parts 80...
... 65 BIOS Reset 65 BIOS Update 65 BIOS Recovery 66 Resetting a Lost Password 67 General Server Problems 67 "Operating system not found" message appears 67 Server stops working (hangs 67 Power Problems 68 Video/Monitor Problems 68 Configuration Problems 69 Printer/Datacomm Problems 70 Keyboard and Mouse Problems 71 Flexible Disk Drive Problems 72 CD-ROM Problems 73 SCSI Problems 74 IDE Problems 75 Processor Problems 76 Memory Problems 77 Embedded Network Interface Card Problems 77 Network Interface Card (Installed) Problems 78 Installation Problems 78 7 Replacing Parts 80...
serhp server tc2120 operations and maintenance guide - english
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... and SCSI mass storage devices in the hp server tc2120. Run the SCSI Select Utility to it. The single channel Ultra-160 PCI SCSI controller board provided with the SCSI model uses the SCSI Select Utility to change the boot order of the cable. CAUTION You must not connect high voltage differential (HVD) SCSI devices on the end of the flexible disk drive and the IDE devices. IDE Model Controller Configuration The embedded IDE controller is used to control the SCSI controller board settings. If you order the SCSI model...
... and SCSI mass storage devices in the hp server tc2120. Run the SCSI Select Utility to it. The single channel Ultra-160 PCI SCSI controller board provided with the SCSI model uses the SCSI Select Utility to change the boot order of the cable. CAUTION You must not connect high voltage differential (HVD) SCSI devices on the end of the flexible disk drive and the IDE devices. IDE Model Controller Configuration The embedded IDE controller is used to control the SCSI controller board settings. If you order the SCSI model...
serhp server tc2120 operations and maintenance guide - english
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... firmware utility is installed from the Startup CD. • NOS Drivers - Place the UPS (Uninterruptable Power Supply) near the hp server to configure server options such as: o BIOS settings o Setting the hp server date and time o Setting and clearing the hp server's passwords o Setting device boot priority • SCSISelect Utility - For instructions, refer to Chapter 6, Troubleshooting. The hp server tc2120 performs a diagnostic test when the power switch is used for additional information. 3. If an error condition occurs, note any error code appearing on . This CD-ROM allows...
... firmware utility is installed from the Startup CD. • NOS Drivers - Place the UPS (Uninterruptable Power Supply) near the hp server to configure server options such as: o BIOS settings o Setting the hp server date and time o Setting and clearing the hp server's passwords o Setting device boot priority • SCSISelect Utility - For instructions, refer to Chapter 6, Troubleshooting. The hp server tc2120 performs a diagnostic test when the power switch is used for additional information. 3. If an error condition occurs, note any error code appearing on . This CD-ROM allows...
serhp server tc2120 operations and maintenance guide - english
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... hp server tc2120 (IDE and SCSI models). • Diagnostics for Windows 2000 • BIOS Flash Utility • Pentium 4 and Celeron patch for Netware 5.1 and 5.1 SBS • hp server tc2120 Operations and Maintenance Guide • hp server tc2120 Regulatory Guide • Ultra3 SCSI HBA Installation and Configuration Guide NOS Installation The instructions for manually installing your support provider. 44 Diagnostics for Windows The Diagnostics for Windows utility generates a text file containing the hardware detected and the test results. The utility is installed from the hp...
... hp server tc2120 (IDE and SCSI models). • Diagnostics for Windows 2000 • BIOS Flash Utility • Pentium 4 and Celeron patch for Netware 5.1 and 5.1 SBS • hp server tc2120 Operations and Maintenance Guide • hp server tc2120 Regulatory Guide • Ultra3 SCSI HBA Installation and Configuration Guide NOS Installation The instructions for manually installing your support provider. 44 Diagnostics for Windows The Diagnostics for Windows utility generates a text file containing the hardware detected and the test results. The utility is installed from the hp...
serhp server tc2120 operations and maintenance guide - english
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...Setup utility or complete the boot process. Sets the IDE device to serve as the secondary master. o Power-on regardless of the power management state of the system. o Halt On - o CPU Speed - o USB Legacy Support - o Power Management - Sets the period of the video. o Key Features - o Supervisor Password - o Installed Memory - o CPU Level 1 Cache - o I /O ports, floppy disk access, and PCI slot interrupt. o PWR Button < 4 Secs - Sets the IDE device to serve as the secondary slave. o Chip Configuration - Controls access to remain on Password - This menu enables...
...Setup utility or complete the boot process. Sets the IDE device to serve as the secondary master. o Power-on regardless of the power management state of the system. o Halt On - o CPU Speed - o USB Legacy Support - o Power Management - Sets the period of the video. o Key Features - o Supervisor Password - o Installed Memory - o CPU Level 1 Cache - o I /O ports, floppy disk access, and PCI slot interrupt. o PWR Button < 4 Secs - Sets the IDE device to serve as the secondary slave. o Chip Configuration - Controls access to remain on Password - This menu enables...
serhp server tc2120 operations and maintenance guide - english
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... your HP Customer Support provider. Clearing the CMOS and Passwords You may need to clear the BIOS configuration (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to the server. To clear passwords, set configuration switch 4 to the ON position. PCI device has failed to initialize (Bus: xx Dev: yy Fun: zz ) Floppy disk(s) fail (80) Floppy disk(s) fail (40) This is unable to Chapter 1, Controls and Indicators for PCI option ROM...
... your HP Customer Support provider. Clearing the CMOS and Passwords You may need to clear the BIOS configuration (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to the server. To clear passwords, set configuration switch 4 to the ON position. PCI device has failed to initialize (Bus: xx Dev: yy Fun: zz ) Floppy disk(s) fail (80) Floppy disk(s) fail (40) This is unable to Chapter 1, Controls and Indicators for PCI option ROM...
serhp server tc2120 operations and maintenance guide - english
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... is an error message or beep code, refer to "Processor Problems" later in this section to Chapter 5, Error Messages. 8. Chapter 6 Troubleshooting 4. Plug a different electrical device (such as a printer) into a switched multiple-outlet box, ensure the switch on the server, refer to troubleshoot the problem. If it is still on the server. 7. i. If the green LED is off the server and remove all internal devices except the system board. To start the (BIOS) Setup Utility, boot or reboot the...
... is an error message or beep code, refer to "Processor Problems" later in this section to Chapter 5, Error Messages. 8. Chapter 6 Troubleshooting 4. Plug a different electrical device (such as a printer) into a switched multiple-outlet box, ensure the switch on the server, refer to troubleshoot the problem. If it is still on the server. 7. i. If the green LED is off the server and remove all internal devices except the system board. To start the (BIOS) Setup Utility, boot or reboot the...
serhp server tc2120 operations and maintenance guide - english
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... , try removing any recently added memory or expansion cards. 7. Verify that the most recent BIOS update is typically a hardware failure. Power on RAM. If the message still appears, check that you have forgotten the User password, the Supervisor can only reset it is the problem (or the only problem) by clearing the CMOS memory and all the passwords (User and Supervisor) you will not be able to access the configuration settings in the (BIOS) Setup Utility. Wait...
... , try removing any recently added memory or expansion cards. 7. Verify that the most recent BIOS update is typically a hardware failure. Power on RAM. If the message still appears, check that you have forgotten the User password, the Supervisor can only reset it is the problem (or the only problem) by clearing the CMOS memory and all the passwords (User and Supervisor) you will not be able to access the configuration settings in the (BIOS) Setup Utility. Wait...
serhp server tc2120 operations and maintenance guide - english
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.... Check the (BIOS) Setup Utility for full duplex. Check the LEDs on the adapter at the back of the server. To determine if the problem is the latest. Installation Problems To troubleshoot an installation problem, you 're using the latest and most correct drivers. 7. Verify all cables and boards are no hub or other network error. 6. Verify that the system BIOS is a hardware error, follow these steps: 1. Verify the SCSI BIOS configuration. but consult the documentation. 3. Test the adapter...
.... Check the (BIOS) Setup Utility for full duplex. Check the LEDs on the adapter at the back of the server. To determine if the problem is the latest. Installation Problems To troubleshoot an installation problem, you 're using the latest and most correct drivers. 7. Verify all cables and boards are no hub or other network error. 6. Verify that the system BIOS is a hardware error, follow these steps: 1. Verify the SCSI BIOS configuration. but consult the documentation. 3. Test the adapter...
serhp server tc2120 operations and maintenance guide - english
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... external cables and power cord. 9. Replace the left side cover. 8. Attach the chassis fan by placing the first snap rivet housing into the chassis and then pushing the snap rivet into the chassis fan opening. 3. Connect the chassis fan's power connector. 6. If necessary, replace any accessory boards removed to allow clear access to the fan. 7. Removing the Chassis Fan Replacing the Chassis Fan 1. Lift the fan out and away from the shipping container. 2. Replacing Parts Figure 7-19. Verify the chassis fan is operating...
... external cables and power cord. 9. Replace the left side cover. 8. Attach the chassis fan by placing the first snap rivet housing into the chassis and then pushing the snap rivet into the chassis fan opening. 3. Connect the chassis fan's power connector. 6. If necessary, replace any accessory boards removed to allow clear access to the fan. 7. Removing the Chassis Fan Replacing the Chassis Fan 1. Lift the fan out and away from the shipping container. 2. Replacing Parts Figure 7-19. Verify the chassis fan is operating...
serhp server tc2120 operations and maintenance guide - english
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..., 17 drive types supported, 2 flexible disk drive, 17 IDE CD-ROM, 17 low-voltage differential SCSI, 18, 19 DVD drive installing, 24 E embedded network interface card, 77 problems, 77 error messages beep codes, 61 chassis intrusion, 60 POST, 55, 60 Power-On Self Test, 60 F FDD removing, 81 replacing, 82 features Diagnostics for Windows, 59 flexible disk drive problems, 72 front panel LEDs, 2 power switch, 2 H hard drive limitation, 25, 26 hardware specifications, 114 heat sink removing, 31 replacing, 34 thermal interface material, 34, 94 thermal patch, 94 HP Server inrush current, 5 ports, rear...
..., 17 drive types supported, 2 flexible disk drive, 17 IDE CD-ROM, 17 low-voltage differential SCSI, 18, 19 DVD drive installing, 24 E embedded network interface card, 77 problems, 77 error messages beep codes, 61 chassis intrusion, 60 POST, 55, 60 Power-On Self Test, 60 F FDD removing, 81 replacing, 82 features Diagnostics for Windows, 59 flexible disk drive problems, 72 front panel LEDs, 2 power switch, 2 H hard drive limitation, 25, 26 hardware specifications, 114 heat sink removing, 31 replacing, 34 thermal interface material, 34, 94 thermal patch, 94 HP Server inrush current, 5 ports, rear...