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HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer


Page 4
... if a problem occurs, it will be available to address these challenges, specific requirements have emerged in terms of Insight Diagnostics Online Edition. Typical uses of the Insight Diagnostics Online Edition include: • Gathering critical hardware and operating system configuration information which allows the administrator to analyze and troubleshoot an active or downed server. • Documenting server configurations for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance. •...
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Regular Firmware Updates Essential for Optimal Performance and Functionality of HP ProLiant Servers


Page 7
... the Online ROM Flash User Guide at the following links: Microsoft Windows Operating Systems: http://h18023.www1.hp.com/support/files/server/us/winroms.html Linux Operating Systems: http://h18023.www1.hp.com/support/files/server/us /webdoc/rom/OnlineROMFlashUserGuide.pdf Smart Components for a particular server or option, an Offline upgrade will take effect on HP servers and options: the traditional Offline ROM Flash, and the innovative Online ROM Flash. Currently, there are running the latest firmware versions. This...
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Implementing Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note


Page 14
...RAID Memory driver and utility are included in Version 7.30A and later of the ProLiant Support Pack for Microsoft Windows Server 2003: • HP ProLiant Hot-Plug Memory Configuration Utility for Windows Server 2003 • HP ProLiant Hot Plug Memory Driver for Windows Server 2003 Lights-Out management support Lights-Out management products, such as Integrated Lights-Out 2 (iLO 2), Integrated Lights-Out (iLO), and Remote Insight Lights-Out Edition II (RILOE II), remain an important part of the ROM-based utilities and vendor-supplied operating system media before manually installing server...
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Implementing Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note


Page 17
...; Run the SETUP.EXE program included with the downloaded files and the ProLiant Support Pack and Deployment Utilities User Guide posted on the download Web page for installation. In most circumstances, this default selection should not be installed. • For additional usage information, refer to use the functionality of the ProLiant Management Agents. • Select the Control Panel from the Start menu. • Select Add/Remove Programs. • Click Add/Remove Windows Components. • Select Management...
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Implementing Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note


Page 20
... upgrade to Smart Array Cluster Controller Firmware Version 1.70 (or later) and upgrade to be fixed in removal and insertion events are reported incorrectly. Workaround Reboot the server as the boot controller. Smart Array Cluster Controller Firmware Version 1.70 (or later) is available at this device until after setup is resolved by installing Windows Server 2003 SP1. Software fault tolerant volumes (dynamic disks) fail during Setup. Workaround No workaround is downloadable as follows: • Name: ProLiant Smart Array 5x and 6x Controller Driver for a device...
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Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note


Page 18
... the server, check the website at www.hp.com/cgi-bin/hpsupport/index.pl. If you install drivers after the installation of Windows 2000. Server setup Newer model HP ProLiant servers contain a ROM-Based Setup Utility (RBSU) embedded in the server ROM configures the storage arrays for each HP Cluster that are relevant to the row of Windows 2000 enhancements. As with the firmware before installing the operating system. Update the system according to Appendix a. Using the following controllers...
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Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note


Page 28
... the HP driver to display in Device Manager Description The HP ProLiant Storage System device displays correctly if the HP 32-bit SCSI Controller Driver (available on PSP for the domain. Running the installation will update the driver for the device from a temporary directory. For multiple monitor installations, the ATI video controller should be in the first slot. The following message box appears: "The following devices, first use the Hardware Wizard in the Control Panel to stop the device..." 28 HP driver updates after hot-plugging a hard drive, Windows...
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Upgrading to Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note


Page 6
... End User License agreement and enter the license key provided by Microsoft. 3. Use the ROM-Based Setup Utility (RBSU) or the System Configuration Utility to set the OS to run this utility. CAUTION: If you have any questions regarding this utility. 5. Upgrading from Windows NT 4.0 The procedures detailed in this section support upgrading from Windows NT 4.0 to use the functionality of the ProLiant Management Agents. • Select the Control Panel from the Start menu...
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Upgrading to Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note


Page 8
... Help from the list of the ProLiant Management Agents, install the Simple Network Management Protocol (SNMP) as follows: • Select the Control Panel from the Start menu. • Select Add/Remove Programs. • Click the Add/Remove Windows Components button. • Select Management and Monitoring Tools from the menu bar and click on ProLiant servers. If this section support upgrading from the software and drivers website at http://h18023.www1.hp.com/support/files/server/us /locate/3376.html. If...
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ProLiant Server Troubleshooting Guide


Page 59
... being powered down. If errors are occurring, be the same size, type, and speed. Refer to your server-specific user documentation to the slot using the PCI Hot Plug Utility (if supported by your server. HP Servers Troubleshooting Guide 2-17 Memory Use Table 2-6 to remove, replace, upgrade, and add PCI or PCI-X expansion boards without redundancy, displaying a message from the Health Driver (if loaded on the redundant PPM has failed. PCI or PCI-X Hot Plug Some servers support PCI or PCI-X Hot Plug functionality, which provides the ability to troubleshoot memory problems...
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ProLiant Server Troubleshooting Guide


Page 69
... a part of other starting from the lowest-numbered bay, with the drive cage, the SCSI cable, or the controller. IMPORTANT: It is recommended that initially caused it to light. The LEDs provide activity, online, and fault status for each other drives in the array. It is not necessary to a powered-up Smart Array Controller. Hardware Problems CAUTION: Before removing a hot-plug drive, refer to "Unsafe Hot-Plug Drive Replacement Precautions" in this chapter to your server-specific user documentation...
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ProLiant Server Troubleshooting Guide


Page 136
... remote), you must enter this Administrator Password before any modifications can view the IML through Insight Manager 7 (or a previous version). This information helps you enter the keyboard password. 2. Error Recovery Table 5-3: System Configuration Utility Settings for the power-on password, allowing ASR-2 to the server configuration. Set the server to fail. ASR-2 Integrated Management Log Messages The Integrated Management Log (IML) records memory errors, as well as catastrophic hardware and software errors, that cause the system to boot in network server mode...
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ProLiant Server Troubleshooting Guide


Page 155
... the latest software updates. A Web-based application that ship with a server, including the setup and installation guide, the maintenance and service guide, and the hardware configuration and installation poster. A way to submit questions to go Access the following website: www.hp.com Access the following website: www.compaq.com/products/ servers/management/activeupdate continued A-2 HP Servers Troubleshooting Guide A forum to post questions to technical support or other information related to HP. Where to technical support staff through...
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ProLiant Server Troubleshooting Guide


Page 238
... Disk Port Address Assignment Conflict None Internal and external hard drive controllers are both assigned to upgrade firmware on the following website: www.compaq.com/support Run the server setup utility and correct. continued C-58 HP Servers Troubleshooting Guide Please upgrade firmware on all drives to determine whether any data has been lost. Check file system to the latest revision. SCSI Drive Firmware Update Recommended - POST Error Messages Table C-13: 1700 Series POST Error Messages continued Error Code Audible Beeps Probable Source of Problem 1770-Slot X Drive...
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ProLiant Server Troubleshooting Guide


Page 302
redundant ROM reprogramming C-49 slot z drive array RAID 5 logical drive(s) configured with 56 drives, but array accelerator size Index slot z drive array controller - redundant ROM checksum error C-49 slot z drive array controller -
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ProLiant 8000 Intel Pentium III Xeon 700MHz Servers Maintenance and Service Guide


Page 107
...Compaq part numbers from installed memory modules with the manual. Run Compaq Diagnostics. An incompatible memory module is malfunctioning. Replace or remove malfunctioning memory module as indicated. Run the System Configuration Utility and correct. Run Compaq Diagnostics. continued Configuration memory Incorrect. RAM failure detected. 3-10 Compaq ProLiant 8000 Intel Pentium III Xeon 700MHz Servers Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps 163-Time & Date Not Set 2 short 164-Memory Size Error 2 short...
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ProLiant 8000 Intel Pentium III Xeon 700MHz Servers Maintenance and Service Guide


Page 113
...Configuration Utility to set a new password. Run the System Configuration Utility and correct. Locate the system configuration switch (SW1). Select the primary operating system. 7. continued Remove power from the system. 2. Remove power from the system. 2. Run BIOS Setup to reassign the serial port address and manually resolve the conflict. Restart the system. 5. Run the System Configuration Utility and correct. A hardware conflict is cleared. 3-16 Compaq ProLiant 8000 Intel Pentium III Xeon 700MHz Servers Maintenance and Service Guide Table 3-2 POST Error Messages...
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ProLiant 8000 Intel Pentium III Xeon 700MHz Servers Maintenance and Service Guide


Page 216
... upgrading 3-47 is not configured 3-48 located in special video slot 3-48 reported POST error 3-48 restarted with a signature of zero 3-48 CPU fan (Fan X) failure detected 3-17 CPU fan controller not responding 3-18 CPU fan not present 3-17 current SCSI bus cable configuration is not recommended 3-18 current system ROM is corrupt 3-9, 3-86 DC-DC converter failed 3-11 disable command issued 3-48 disk 0 configuration error 3-30 disk 0 failure 3-25 disk 1 error 3-30 disk 1 failure 3-25 disk controller failure 3-26 diskette boot record error 3-13 diskette controller error 3-13 diskette drive type...
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ProLiant 8000 Intel Pentium III Xeon 700MHz Servers Maintenance and Service Guide


Page 218
...52 NVRAM has been reset 3-16 one or more drives is unable to support redundant controller operation 3-53 other controller indicates different cache size 3-53 other controller indicates different firmware version 3-53 other controller indicates different hardware model 3-53 parallel port address conflict detected 3-13 parallel port X address assignment conflict 3-13 PCI slots powered down 3-18 permanently disabled 3-46 power fault on processor bus X 3-12 power supply configuration error 3-18 power supply failure, power supply unplugged, or power supply fan failure 3-18 primary disk port address...
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ProLiant 8000 Servers Maintenance and Service Guide


Page 143
... set a new password. Remove power from the system. 2. Set the date and time. 8. continued 6-16 Compaq ProLiant 8000 Servers Maintenance and Service Guide Table 6-2 POST Error Messages continued Error Code Audible Beeps 806-NVRAM has None been reset Please power off the system and restore SW1.2 to reassign the serial port address and manually resolve the conflict. Run BIOS Setup to the off position for normal operation and the ability to save configuration setup data. This switch must be returned to the default...

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We have the following 28 documents available for the HP ProLiant 8000:
  • ProLiant Server Troubleshooting Guide
  • ProLiant 8000 Intel Pentium III Xeon 700MHz Servers Maintenance and Service Guide
  • ProLiant 8000 Servers Maintenance and Service Guide
  • Important Safety Information - For Server, Storage, Power, Networking, and Rack Products
  • Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25
  • PCI Bus Numbering in a Microsoft Windows NT Environment
  • Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
  • Implementing Microsoft Windows Server 2003 with Service Pack 2 on HP ProLiant servers
  • Configuration and Tuning of Sybase System 11 for NetWare on Compaq Servers
  • Integrating Microsoft Windows Server 2003 R2 on HP ProLiant servers
  • Compaq ProLiant Cluster HA/F100 for Microsoft Windows 2000 Advanced Server Supplement Guide
  • 18 More!
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