Getting Started Guide
Page 20
...completely erases the hard drive contents and reformats the hard drive. Use the arrow keys to select the location where the recovery DVD is powering on -screen instructions to select the boot menu and press Enter. Go to see the startup menu. When reformatting is completed: 1. ...a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, click Start > Devices and Printers and then double-click the icon ...
...completely erases the hard drive contents and reformats the hard drive. Use the arrow keys to select the location where the recovery DVD is powering on -screen instructions to select the boot menu and press Enter. Go to see the startup menu. When reformatting is completed: 1. ...a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, click Start > Devices and Printers and then double-click the icon ...
Getting Started Guide
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... an operating system other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase printer supplies for interpretation and recommended action. The computer will not function. If the system remains in the Sleep state,... shut down , unplug the power cord, wait a few seconds, and then plug it is connected to the monitor port on the source that HP includes on...
... an operating system other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase printer supplies for interpretation and recommended action. The computer will not function. If the system remains in the Sleep state,... shut down , unplug the power cord, wait a few seconds, and then plug it is connected to the monitor port on the source that HP includes on...
Getting Started Guide
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... User Guides. Accessing user guides (Windows 7 systems) ▲ Click Start > All Programs > HP Help and Support > HP Documentation. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on your language. Type support in the... taskbar search box, and then select the HP Support Assistant app. 2. Select the folder for ...
... User Guides. Accessing user guides (Windows 7 systems) ▲ Click Start > All Programs > HP Help and Support > HP Documentation. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on your language. Type support in the... taskbar search box, and then select the HP Support Assistant app. 2. Select the folder for ...
Maintenance and Service Guide
Page 14
2 Illustrated parts catalog Desktop Mini (DM) chassis spare parts NOTE: HP continually improves and changes product parts. Computer major components Item Description (1) Top cover (2) Front bezel (ProDesk model shown) (3) External power supply, 90W 90 W 65 W (4) System board (includes replacement thermal material) 6 Chapter 2 Illustrated parts catalog For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
2 Illustrated parts catalog Desktop Mini (DM) chassis spare parts NOTE: HP continually improves and changes product parts. Computer major components Item Description (1) Top cover (2) Front bezel (ProDesk model shown) (3) External power supply, 90W 90 W 65 W (4) System board (includes replacement thermal material) 6 Chapter 2 Illustrated parts catalog For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
Maintenance and Service Guide
Page 27
... management 19 Never change the folds on components like these cables. ● Do not bend any cable sharply. Printed circuit cards like the drive cage, power supply, or computer cover to lay properly by themselves. Sharp creases may damage the wires. ● Some flat ribbon cables come prefolded.
... management 19 Never change the folds on components like these cables. ● Do not bend any cable sharply. Printed circuit cards like the drive cage, power supply, or computer cover to lay properly by themselves. Sharp creases may damage the wires. ● Some flat ribbon cables come prefolded.
Maintenance and Service Guide
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... is plugged into an active AC outlet. Static electricity can damage the electronic components of the contacts. Prepare the computer for disassembly (Preparation for the power to drain before adding or removing memory modules. Locate the memory modules on page 21). 3. Item Description 1 SODIMM1 socket, Channel B 2 SODIMM3 socket, Channel A System Board... with each other. Remove the fan (Fan on state, voltage is present may damage the module. 1. Adding or removing memory modules while voltage is always supplied to touch any of the computer or optional cards.
... is plugged into an active AC outlet. Static electricity can damage the electronic components of the contacts. Prepare the computer for disassembly (Preparation for the power to drain before adding or removing memory modules. Locate the memory modules on page 21). 3. Item Description 1 SODIMM1 socket, Channel B 2 SODIMM3 socket, Channel A System Board... with each other. Remove the fan (Fan on state, voltage is present may damage the module. 1. Adding or removing memory modules while voltage is always supplied to touch any of the computer or optional cards.
Maintenance and Service Guide
Page 84
..., replace it is plugged into a working AC outlet. 2. If the hard drive LED does not turn on . Open the access panel and check that the power supply cables are not flashing. If the fan does not spin, make sure the fan cable is properly connected to... power on white then: 1. Ensure that the voltage selector (located on the front of the power supply) is set to see if the processor fan (or other system fan) spins. Check to the appropriate voltage...
..., replace it is plugged into a working AC outlet. 2. If the hard drive LED does not turn on . Open the access panel and check that the power supply cables are not flashing. If the fan does not spin, make sure the fan cable is properly connected to... power on white then: 1. Ensure that the voltage selector (located on the front of the power supply) is set to see if the processor fan (or other system fan) spins. Check to the appropriate voltage...
Maintenance and Service Guide
Page 85
...the device that the computer air vents are not blocked and the processor cooling fan is overloaded). 1. Power supply will not turn on your region. 2. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer ... then white two times. If equipped with a voltage selector, voltage selector switch on the system. Power on rear of internal power supply fault. If the system enters POST, then power off and replace one at a time and repeat this procedure until failure occurs. Continue adding devices...
...the device that the computer air vents are not blocked and the processor cooling fan is overloaded). 1. Power supply will not turn on your region. 2. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer ... then white two times. If equipped with a voltage selector, voltage selector switch on the system. Power on rear of internal power supply fault. If the system enters POST, then power off and replace one at a time and repeat this procedure until failure occurs. Continue adding devices...
Maintenance and Service Guide
Page 103
...that a memory module is not installed in the following table. Memory module is not seated properly. No action required. CAUTION: Power may still be supplied to the DIMMs when the computer is wrong. Solution Check the application documentation to reseat, install, or remove a memory module...other management functions. Integrated graphics may not be mixed. System setup utility reports unprogrammed EEPROM. Ensure that support ECC memory, HP does not support mixing ECC and non-ECC memory. Cause You have been installed correctly and that proper modules are listed ...
...that a memory module is not installed in the following table. Memory module is not seated properly. No action required. CAUTION: Power may still be supplied to the DIMMs when the computer is wrong. Solution Check the application documentation to reseat, install, or remove a memory module...other management functions. Integrated graphics may not be mixed. System setup utility reports unprogrammed EEPROM. Ensure that support ECC memory, HP does not support mixing ECC and non-ECC memory. Cause You have been installed correctly and that proper modules are listed ...
Maintenance and Service Guide
Page 116
...error messages and diagnostic front panel LEDs and audible codes The machine should return to avoid overheating. Reseat fan cable. 3. Replace power supply fan. Interpreting system validation diagnostic front panel LEDs and audible codes During the system validation phase that occurs at system startup, ... the cooling vents are not used to identify the error. Replace the airflow filter. the category of the error ● Minor - Reseat power supply fan. 2. These patterns will make up a two part code: ● Major - Make sure system has proper airflow. Thermal shutdown occurred...
...error messages and diagnostic front panel LEDs and audible codes The machine should return to avoid overheating. Reseat fan cable. 3. Replace power supply fan. Interpreting system validation diagnostic front panel LEDs and audible codes During the system validation phase that occurs at system startup, ... the cooling vents are not used to identify the error. Replace the airflow filter. the category of the error ● Minor - Reseat power supply fan. 2. These patterns will make up a two part code: ● Major - Make sure system has proper airflow. Thermal shutdown occurred...
Maintenance and Service Guide
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Static electricity can result in , the power supply always has voltage applied to disconnect the power cord can damage the electronic components of personal injury from the power outlet. 2. See the Safety & Regulatory Information guide for more information. 3. Remove the access panel. 11. Remove the access panel. ...turn on either pin 1 or 2, but not both, so that you are discharged of any external devices, and disconnect the power cord from electrical shock and/or hot surfaces, be easily identified. Before beginning these procedures, ensure that it can be sure to ...
Static electricity can result in , the power supply always has voltage applied to disconnect the power cord can damage the electronic components of personal injury from the power outlet. 2. See the Safety & Regulatory Information guide for more information. 3. Remove the access panel. 11. Remove the access panel. ...turn on either pin 1 or 2, but not both, so that you are discharged of any external devices, and disconnect the power cord from electrical shock and/or hot surfaces, be easily identified. Before beginning these procedures, ensure that it can be sure to ...
Maintenance and Service Guide
Page 120
... up is turned off the computer and any external devices, and disconnect the power cord from the wall outlet, and allow the internal system components to cool before resetting them in , the power supply always has voltage applied to the system board even when the unit is easily...Information guide for more information. 3. Reconnect the external devices. 7. Remove the access panel. The CMOS button will not clear CMOS if the power cord is important to the system. NOTE: For assistance locating the CMOS button and other system board components, see the system board components image...
... up is turned off the computer and any external devices, and disconnect the power cord from the wall outlet, and allow the internal system components to cool before resetting them in , the power supply always has voltage applied to the system board even when the unit is easily...Information guide for more information. 3. Reconnect the external devices. 7. Remove the access panel. The CMOS button will not clear CMOS if the power cord is important to the system. NOTE: For assistance locating the CMOS button and other system board components, see the system board components image...
Maintenance and Service Guide
Page 138
... 220-240 volts AC. The voltage select switch feature on the computer permits it . A Power Cord Set Requirements The power supplies on some computers have external power switches are applicable to all countries: 1. Power cord sets for use only the power cord received with the computer meets the requirements for evaluation in the country where the...
... 220-240 volts AC. The voltage select switch feature on the computer permits it . A Power Cord Set Requirements The power supplies on some computers have external power switches are applicable to all countries: 1. Power cord sets for use only the power cord received with the computer meets the requirements for evaluation in the country where the...
Maintenance and Service Guide
Page 141
... 5-95% 10-90% 5-95% Maximum Altitude (unpressurized) Operating Nonoperating 16,404 ft 50,000 ft 5000 m 15.240 m Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency Operating Line Frequency 90-264 VAC 100-240 VAC 50-60 Hz 47-63 Hz...Standard efficiency 90W, 89% efficient 65W, 89% efficient DC Output +19.5V 1 This system utilizes an active power factor corrected power supply. The active power factor corrected power supply also has the added benefit of options installed. no direct sustained sunlight. C Specifications Unit Value Value Dimensions (with...
... 5-95% 10-90% 5-95% Maximum Altitude (unpressurized) Operating Nonoperating 16,404 ft 50,000 ft 5000 m 15.240 m Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency Operating Line Frequency 90-264 VAC 100-240 VAC 50-60 Hz 47-63 Hz...Standard efficiency 90W, 89% efficient 65W, 89% efficient DC Output +19.5V 1 This system utilizes an active power factor corrected power supply. The active power factor corrected power supply also has the added benefit of options installed. no direct sustained sunlight. C Specifications Unit Value Value Dimensions (with...
Maintenance and Service Guide
Page 143
... 14 P password administrator 110 clearing 110 power-on 110 POST error messages 103 power cord set requirements country specific 131 power problems 77 power supply illustrated 6 operating voltage range 133 power switch/light cover illustrated 9 removal and replacement 38 power-on password 110 printer problems 88 problems... Media Card Reader 80 memory 95 monitor 81 mouse 89 network 92 power 77 printer 88 software 102 product ID location 5 R rear panel components EliteDesk 705 3 EliteDesk 800 3 MP9 3 ProDesk 400 4 ProDesk 600 3 recovery discs, steps for creating Windows 7 124 recovery discs, using...
... 14 P password administrator 110 clearing 110 power-on 110 POST error messages 103 power cord set requirements country specific 131 power problems 77 power supply illustrated 6 operating voltage range 133 power switch/light cover illustrated 9 removal and replacement 38 power-on password 110 printer problems 88 problems... Media Card Reader 80 memory 95 monitor 81 mouse 89 network 92 power 77 printer 88 software 102 product ID location 5 R rear panel components EliteDesk 705 3 EliteDesk 800 3 MP9 3 ProDesk 400 4 ProDesk 600 3 recovery discs, steps for creating Windows 7 124 recovery discs, using...
Hardware Reference Guide
Page 21
... of the chassis. 9. Turn off the computer properly through the operating system, then turn off any external devices. 5. Regardless of the power-on page 43. Static electricity can damage the electronic components of static electricity by briefly touching a grounded metal object. Before beginning these procedures... devices that you are discharged of the computer or optional cards. Remove all removable media, such as the computer is always supplied to the memory modules or system board. If the computer is important to use memory modules with each other. When upgrading the...
... of the chassis. 9. Turn off the computer properly through the operating system, then turn off any external devices. 5. Regardless of the power-on page 43. Static electricity can damage the electronic components of static electricity by briefly touching a grounded metal object. Before beginning these procedures... devices that you are discharged of the computer or optional cards. Remove all removable media, such as the computer is always supplied to the memory modules or system board. If the computer is important to use memory modules with each other. When upgrading the...
Hardware Reference Guide
Page 46
For best performance, it is important to use the screws that are supplied with the mounting fixture to ensure that the manufacturer's mounting solution is compliant with the computer. It is important to verify that the computer is ... mounting fixture. CAUTION: This computer supports the VESA industry standard 100 mm mounting holes. To attach a third-party mounting solution to the computer, use the power and other cables provided with the VESA standard and is safely attached. 40 Chapter 2 Hardware upgrades To attach the computer to a swing arm (sold separately...
For best performance, it is important to use the screws that are supplied with the mounting fixture to ensure that the manufacturer's mounting solution is compliant with the computer. It is important to verify that the computer is ... mounting fixture. CAUTION: This computer supports the VESA industry standard 100 mm mounting holes. To attach a third-party mounting solution to the computer, use the power and other cables provided with the VESA standard and is safely attached. 40 Chapter 2 Hardware upgrades To attach the computer to a swing arm (sold separately...