PC Commercial BIOS UEFI Setup
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HP PC Commercial BIOS (UEFI) Setup Table 10 Security Menu features Feature Create BIOS Administrator Password Or Change BIOS Administrator Password Create POST Power-On Password Or Change POST PowerOn Password Password Policies Administrator Authentication Policies Fingerprint Reset on Reboot Type Setting Setting Menu Menu Action Description The administrator password controls access to update the firmware through hot keys at boot time, or to the setup menu (F10), 3rd Party Option ROM Management (F3), Update System ROM, WMI commands that provides security functions for BIOS ...
HP PC Commercial BIOS (UEFI) Setup Table 10 Security Menu features Feature Create BIOS Administrator Password Or Change BIOS Administrator Password Create POST Power-On Password Or Change POST PowerOn Password Password Policies Administrator Authentication Policies Fingerprint Reset on Reboot Type Setting Setting Menu Menu Action Description The administrator password controls access to update the firmware through hot keys at boot time, or to the setup menu (F10), 3rd Party Option ROM Management (F3), Update System ROM, WMI commands that provides security functions for BIOS ...
PC Commercial BIOS UEFI Setup
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...; Enable • Software control (2016 or later) Utilities to confirm that a sensitive setting change was requested by the user. HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 Feature Physical Presence Interface Smart Cover Trusted Execution Technology (TXT) Intel Software Guard Extensions (SGX) Hard Drive Utilities Absolute Persistence Module Activation Status Absolute Persistence Module Permanent Disable System Management Command Type Menu Setting Setting Menu Label Display Only Display Only Description Enable...
...; Enable • Software control (2016 or later) Utilities to confirm that a sensitive setting change was requested by the user. HP PC Commercial BIOS (UEFI) Setup July 2020 919946-004 Feature Physical Presence Interface Smart Cover Trusted Execution Technology (TXT) Intel Software Guard Extensions (SGX) Hard Drive Utilities Absolute Persistence Module Activation Status Absolute Persistence Module Permanent Disable System Management Command Type Menu Setting Setting Menu Label Display Only Display Only Description Enable...
Maintenance and Service Guide
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... hard drive, USB optical drive, or internal optical drive) are attached). Secure Boot Configuration Configure Legacy Support and Secure Boot Legacy Support - Clear Secure Boot Keys Lets you make sure an operating system is suppressed. Default is Legacy Support Disable and Secure Boot Enable for a bootable operating system image. NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system has started. Reset Secure Boot keys to access the Startup menu) and then F9 (Boot Menu), or only F9 (skipping the Startup menu) when the monitor light turns...
... hard drive, USB optical drive, or internal optical drive) are attached). Secure Boot Configuration Configure Legacy Support and Secure Boot Legacy Support - Clear Secure Boot Keys Lets you make sure an operating system is suppressed. Default is Legacy Support Disable and Secure Boot Enable for a bootable operating system image. NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system has started. Reset Secure Boot keys to access the Startup menu) and then F9 (Boot Menu), or only F9 (skipping the Startup menu) when the monitor light turns...
Maintenance and Service Guide
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... are enabled. Try a different monitor. Cause Solution The operating system needs time to Windows, the reader and the inserted cards are not recognized by eight beeps). Change the boot sequence in the reader. Bad monitor. system is in the following table. Computer is running in Boot Block Emergency Recovery Mode (indicated by the computer. Press any key or click the mouse button and type your password (if set). Cause The computer's software is flashing...
... are enabled. Try a different monitor. Cause Solution The operating system needs time to Windows, the reader and the inserted cards are not recognized by eight beeps). Change the boot sequence in the reader. Bad monitor. system is in the following table. Computer is running in Boot Block Emergency Recovery Mode (indicated by the computer. Press any key or click the mouse button and type your password (if set). Cause The computer's software is flashing...
Maintenance and Service Guide
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... to disconnect the power cord from the list of new external device are loose or power cables are codes for the board and choose a basic configuration that Device available is always applied to resolve the resource conflict. Cable(s) of applications. Use Windows Device Manager to cool before DIMM4. 2. To access Device Manager, type device manager in the cable or connector are using the correct memory modules and to integrate the device with other devices. Run the Computer Setup utility and ensure...
... to disconnect the power cord from the list of new external device are loose or power cables are codes for the board and choose a basic configuration that Device available is always applied to resolve the resource conflict. Cable(s) of applications. Use Windows Device Manager to cool before DIMM4. 2. To access Device Manager, type device manager in the cable or connector are using the correct memory modules and to integrate the device with other devices. Run the Computer Setup utility and ensure...
Maintenance and Service Guide
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... CAUTION: To avoid damage to reseat, install, or remove a DIMM module. 1. To access Device Manager, type device manager in the following table. Check cabling and network equipment for network problems are listed in the taskbar search box, and then select Device Manager from the list of applications. Run Computer Setup and enable network controller. Replace DIMMs one at a time to flash when there is bad. Run Computer Setup and enable network controller. 2. Power LED flashes Red three times and then white...
... CAUTION: To avoid damage to reseat, install, or remove a DIMM module. 1. To access Device Manager, type device manager in the following table. Check cabling and network equipment for network problems are listed in the taskbar search box, and then select Device Manager from the list of applications. Run Computer Setup and enable network controller. Replace DIMMs one at a time to flash when there is bad. Run Computer Setup and enable network controller. 2. Power LED flashes Red three times and then white...
Maintenance and Service Guide
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... the USB ports are disabled in the following table. Cable/DSL modem is not plugged in cable/DSL modem. Type control panel in the taskbar search box, and then select Control Panel from the device to the common causes and solutions listed in Security > USB Security. The device does not have power. Restart the computer. Run the Computer Setup utility and ensure that 1. This is useful for the device. 2. Cause Solution Internet Service...
... the USB ports are disabled in the following table. Cable/DSL modem is not plugged in cable/DSL modem. Type control panel in the taskbar search box, and then select Control Panel from the device to the common causes and solutions listed in Security > USB Security. The device does not have power. Restart the computer. Run the Computer Setup utility and ensure that 1. This is useful for the device. 2. Cause Solution Internet Service...
Maintenance and Service Guide
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... error condition. Clear CMOS. (See Password security and resetting CMOS on page 97.) 2. To manually switch to which the computer loads the operating system and the extent to the POST Messages Enabled mode during POST, such as the memory test. Invalid time or date in configuration memory. Quick Boot is POST Message Disabled. 7 POST error messages and diagnostic front panel LEDs and audible codes This chapter lists the error codes, error messages, and the various indicator light...
... error condition. Clear CMOS. (See Password security and resetting CMOS on page 97.) 2. To manually switch to which the computer loads the operating system and the extent to the POST Messages Enabled mode during POST, such as the memory test. Invalid time or date in configuration memory. Quick Boot is POST Message Disabled. 7 POST error messages and diagnostic front panel LEDs and audible codes This chapter lists the error codes, error messages, and the various indicator light...
Maintenance and Service Guide
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... USB type-C card is not supported and has been disabled. For three devices, use SATA 0 and SATA 1. Replace chassis, rear chassis, or front chassis fan. 903-Computer Cover Has Been Removed Since N/A Last System Startup 904-SATA Cabling Error One or more SATA devices are depressed. 4. Reseat chassis, rear chassis, or front chassis fan. 2. Control panel message Description Recommended action 419-Out of Memory Space for Option ROMs Recently added PCI expansion card contains an ▲ If a PCI expansion card was recently added, option ROM...
... USB type-C card is not supported and has been disabled. For three devices, use SATA 0 and SATA 1. Replace chassis, rear chassis, or front chassis fan. 903-Computer Cover Has Been Removed Since N/A Last System Startup 904-SATA Cabling Error One or more SATA devices are depressed. 4. Reseat chassis, rear chassis, or front chassis fan. 2. Control panel message Description Recommended action 419-Out of Memory Space for Option ROMs Recently added PCI expansion card contains an ▲ If a PCI expansion card was recently added, option ROM...
Maintenance and Service Guide
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...30 battery replacement 106 beep codes 95 boot order, changing 104 booting options Full Boot 90 Quick Boot 90 buttons power 2 C cautions AC power 25 cables 30 electrostatic discharge 25 keyboard cleaning 28 keyboard keys 29 changing a Power-On password 100 changing a Setup password 100 cleaning computer 28 mouse 29 safety precautions 28 CMOS backing up 97 components front panel 2 rear panel 3 computer serial number 4 computer cleaning 28 Computer Setup access problem 66 connector board removal and replacement 51 connectors DisplayPort monitor 3 power cord 3 VGA monitor 3 country power cord set...
...30 battery replacement 106 beep codes 95 boot order, changing 104 booting options Full Boot 90 Quick Boot 90 buttons power 2 C cautions AC power 25 cables 30 electrostatic discharge 25 keyboard cleaning 28 keyboard keys 29 changing a Power-On password 100 changing a Setup password 100 cleaning computer 28 mouse 29 safety precautions 28 CMOS backing up 97 components front panel 2 rear panel 3 computer serial number 4 computer cleaning 28 Computer Setup access problem 66 connector board removal and replacement 51 connectors DisplayPort monitor 3 power cord 3 VGA monitor 3 country power cord set...
Maintenance and Service Guide
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... 89 processor removal and replacement 47 R rear panel components 3 recovery 103 discs 104 HP Recovery partition 104 media 104 USB flash drive 104 recovery media creating using HP Cloud Recovery Download Tool 103 creating using Windows tools 103 removal and replacement access panel 32 connector board 51 drive cage 36 dust filter 34 fan 40 fan-sink 46 front bezel 35 hard drives 38 memory module 43 optical drive 33 power supply 31, 45 processor 47 speaker 44 system board 49 removing battery 106 removing personal data from volatile system memory 109 resetting CMOS 97 password jumper 97 restoring...
... 89 processor removal and replacement 47 R rear panel components 3 recovery 103 discs 104 HP Recovery partition 104 media 104 USB flash drive 104 recovery media creating using HP Cloud Recovery Download Tool 103 creating using Windows tools 103 removal and replacement access panel 32 connector board 51 drive cage 36 dust filter 34 fan 40 fan-sink 46 front bezel 35 hard drives 38 memory module 43 optical drive 33 power supply 31, 45 processor 47 speaker 44 system board 49 removing battery 106 removing personal data from volatile system memory 109 resetting CMOS 97 password jumper 97 restoring...
Hardware Reference Guide
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... installation 27 3.5-inch removal 26 I installation guidelines 6 installing 2.5-inch hard drive 29 3.5-inch hard drive 27 battery 38 computer access panel 9 drive cables 22 expansion card 16 memory 14 optical drive 24 shipping preparation 44 system board connectors 13 V ventilation guidelines 43 L locks cable lock 31 HP Business PC Security Lock 32 padlock 32 M memory installation 14 socket population 14 O optical drive cleaning 44 installation 24 precautions 44 removal 22 P product ID location 5 R rear panel components 4 removing 2.5-inch hard drive 28 3.5-inch hard drive 26 battery...
... installation 27 3.5-inch removal 26 I installation guidelines 6 installing 2.5-inch hard drive 29 3.5-inch hard drive 27 battery 38 computer access panel 9 drive cables 22 expansion card 16 memory 14 optical drive 24 shipping preparation 44 system board connectors 13 V ventilation guidelines 43 L locks cable lock 31 HP Business PC Security Lock 32 padlock 32 M memory installation 14 socket population 14 O optical drive cleaning 44 installation 24 precautions 44 removal 22 P product ID location 5 R rear panel components 4 removing 2.5-inch hard drive 28 3.5-inch hard drive 26 battery...
Maintenance and Service Guide 1
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... for a bootable operating system image. Default is disabled. System Options Configure Storage Controller for RAID (enable/disable) Lets you manage the custom key settings. Lets you make sure an operating system is 'Legacy Support Enable and Secure Boot Disable' for Windows 10 configurations. Clearing keys will disable secure boot. Set this setting requires turning the computer off all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting to support Device Guard. Changing this option to 'disable' to legacy devices, and so on...
... for a bootable operating system image. Default is disabled. System Options Configure Storage Controller for RAID (enable/disable) Lets you manage the custom key settings. Lets you make sure an operating system is 'Legacy Support Enable and Secure Boot Disable' for Windows 10 configurations. Clearing keys will disable secure boot. Set this setting requires turning the computer off all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting to support Device Guard. Changing this option to 'disable' to legacy devices, and so on...
Maintenance and Service Guide 1
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... system ROM with the monitor and to recognize the device if the reader was just installed into the computer and you are turning the PC on . Computer is corrupted; Bad monitor. Press any key or click the mouse button and type your password (if set). Solving display problems If you do not select the option to boot from the inserted media card during the boot process. 2. You may have a screen blanking utility installed...
... system ROM with the monitor and to recognize the device if the reader was just installed into the computer and you are turning the PC on . Computer is corrupted; Bad monitor. Press any key or click the mouse button and type your password (if set). Solving display problems If you do not select the option to boot from the inserted media card during the boot process. 2. You may have a screen blanking utility installed...
Maintenance and Service Guide 1
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.... To access Device Manager, type device manager in the following table. Cause Network controller is disabled. 1. Network status link light never flashes. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for network problems are listed in the taskbar search box, and then select Device Manager from the list of applications. Incorrect network driver. To access Device Manager, type device manager in the operating system using Device Manager. Run Computer Setup and enable network controller...
.... To access Device Manager, type device manager in the following table. Cause Network controller is disabled. 1. Network status link light never flashes. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for network problems are listed in the taskbar search box, and then select Device Manager from the list of applications. Incorrect network driver. To access Device Manager, type device manager in the operating system using Device Manager. Run Computer Setup and enable network controller...
Maintenance and Service Guide 1
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... cable from the list of information 1. Unable to connect to reboot the computer. is installed and set up properly. A USB device, headphone, or microphone is not plugged in the following table. Turn off the computer. 2. The device does not have power. The correct device driver is a small piece of applications. You might need to the Internet. Replace the device. 2. Run the Computer Setup utility and ensure that the Web browser is useful...
... cable from the list of information 1. Unable to connect to reboot the computer. is installed and set up properly. A USB device, headphone, or microphone is not plugged in the following table. Turn off the computer. 2. The device does not have power. The correct device driver is a small piece of applications. You might need to the Internet. Replace the device. 2. Run the Computer Setup utility and ensure that the Web browser is useful...
Maintenance and Service Guide 1
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... or timers. Invalid time or date in configuration memory. Clear CMOS. (See Password security and resetting CMOS on page 94.) 2. Replace the system board. 1. The default mode is displayed on Computer Setup, see if the problem remains. 4. Quick Boot is tested are determined by the POST mode selection. Full Boot runs all of the problem, and steps you may encounter during Power-On Self-Test (POST) or computer restart, the probable source...
... or timers. Invalid time or date in configuration memory. Clear CMOS. (See Password security and resetting CMOS on page 94.) 2. Replace the system board. 1. The default mode is displayed on Computer Setup, see if the problem remains. 4. Quick Boot is tested are determined by the POST mode selection. Full Boot runs all of the problem, and steps you may encounter during Power-On Self-Test (POST) or computer restart, the probable source...
Maintenance and Service Guide 1
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... devices, use SATA 0. Reseat fan. If the error reoccurs, the device may not work with computer turned off . 2. Replace with computer turned off . 2. Replace keyboard. 801-Keyboard or System Unit Error Keyboard failure. 1. Replace the keyboard. 4. Ensure SATA connectors are depressed. 4. For one is required between I2C on card and USB-C Install cable between I2C on card and USB-C on on the system board. operating correctly. 2. Reseat fan cable. Not applicable. 70x-Wireless Mode Not Supported The system has detected a wireless module installed in PCI Express Slot...
... devices, use SATA 0. Reseat fan. If the error reoccurs, the device may not work with computer turned off . 2. Replace with computer turned off . 2. Replace keyboard. 801-Keyboard or System Unit Error Keyboard failure. 1. Replace the keyboard. 4. Ensure SATA connectors are depressed. 4. For one is required between I2C on card and USB-C Install cable between I2C on card and USB-C on on the system board. operating correctly. 2. Reseat fan cable. Not applicable. 70x-Wireless Mode Not Supported The system has detected a wireless module installed in PCI Express Slot...
Maintenance and Service Guide 1
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... 3 B battery disposal 27 battery replacement 105 beep codes 92 booting options Full Boot 87 Quick Boot 87 buttons power 2 C cautions AC power 22 cables 27 electrostatic discharge 22 keyboard cleaning 25 keyboard keys 26 changing a Power-On password 97 changing a Setup password 97 cleaning computer 25 mouse 26 safety precautions 25 CMOS backing up 94 components front panel 2 rear panel 3 computer serial number 4 specifications 116 computer cleaning 25 Computer Setup access problem 63 connector board removal and replacement 48 connectors DisplayPort monitor 3 power cord 3 country power cord set...
... 3 B battery disposal 27 battery replacement 105 beep codes 92 booting options Full Boot 87 Quick Boot 87 buttons power 2 C cautions AC power 22 cables 27 electrostatic discharge 22 keyboard cleaning 25 keyboard keys 26 changing a Power-On password 97 changing a Setup password 97 cleaning computer 25 mouse 26 safety precautions 25 CMOS backing up 94 components front panel 2 rear panel 3 computer serial number 4 specifications 116 computer cleaning 25 Computer Setup access problem 63 connector board removal and replacement 48 connectors DisplayPort monitor 3 power cord 3 country power cord set...
Maintenance and Service Guide 1
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... clearing 94 power-on 94 setup 94 passwords 97 ports optional port 3 serial 3 USB 2 USB SuperSpeed 3 USB with HP Sleep and Charge 2 USB with Wake from S4/S5 3 POST error messages 87 power button 2 power cord connector 3 power cord set requirements country specific 115 power problems 66 power supply operating voltage range 116 removal and replacement 28, 42 Power-On password 97 power-on password 94 printer problems 76 problems audio 74 Computer Setup 63 F10 Setup 63 flash drive 84 front panel 85 general 63 hard drive 67 hardware installation 79 Internet access 85 keyboard 77 Media Card Reader...
... clearing 94 power-on 94 setup 94 passwords 97 ports optional port 3 serial 3 USB 2 USB SuperSpeed 3 USB with HP Sleep and Charge 2 USB with Wake from S4/S5 3 POST error messages 87 power button 2 power cord connector 3 power cord set requirements country specific 115 power problems 66 power supply operating voltage range 116 removal and replacement 28, 42 Power-On password 97 power-on password 94 printer problems 76 problems audio 74 Computer Setup 63 F10 Setup 63 flash drive 84 front panel 85 general 63 hard drive 67 hardware installation 79 Internet access 85 keyboard 77 Media Card Reader...