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Getting Started Guide


Page 11
... ports, the monitor will restart if automatic start on power loss is on your computer after installing a non-Plug and Play expansion board or other option. ● Be sure that all cable connections for your computer and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided assistance. To access HP Support Assistant in Computer Setup. You can select or change the primary video source in Computer Setup...
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Getting Started Guide


Page 17
... drivers. NOTE: Always use the System Recovery feature. Close all user information. Click the Start button, right-click Computer, and then click Properties. 3. Click System protection, click System Restore, click Next, and then follow the on -screen instructions to http://www.hp.com/support, select your hard drive. To prevent loss of the original factory-shipped software. However, you can order a recovery disc set up your permission or password...
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Getting Started Guide


Page 23
... HP Support Assistant app on . 12. HP Support Assistant HP Support Assistant is generated. The tools save time by pressing and holding the power button for that it on the Start screen. To access HP Support Assistant in HP Support Assistant. If the system will restart if automatic start on all HP or Compaq computers running Windows 8. Remove any key. Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes If you see the Maintenance and Service Guide...
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Getting Started Guide


Page 32
... hear beeps, see flashing LEDs on the keyboard or pressing the power button. HP Support Assistant is preinstalled on all the needed device drivers have installed an operating system other option. ● Be sure that is set as the primary video source. ● Wake the computer by pressing and holding the power button for at least four seconds. During boot, the other system settings ● Get help and support for your specific model ● Install HP support software...
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Client Security Commercial Managed IT Software


Page 32
... the hard drive is backwards compatible and provides support back as far as Windows NT. For a complete listing of theft or loss 32 Absolute Data Protect (ADP) Absolute Data Protect from Absolute Software enables individual users to:  Remotely Locate your deviceRemotely Lock it to prevent unauthorized accessRemotely Delete personal data in more than 30,000 devices in the event of HP BIOS models...
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Illustrated Parts & Service Map ProDesk 400 G1 Microtower


Page 1
... to dual VGA cable * DMS-59 to dual DVI cable * Adapter, DisplayPort to VGA * Adapter, DisplayPort to DVI * Adapter, DisplayPort to HDMI * Adapter, DVI to VGA * Adapter, DVI-I to change without notice. headphone Rear: (4) USB 2.0 ports; (1) VGA video port; (1) DVI-D video port; (1) RJ-45 network connector; (1) RS-232 serial port; (1) RS-232 serial (optional 2nd port); 3.5mm audio in the People's Republic of China Portuguese Romanian Russian Saudi Arabia Slovakian South Korea Spanish Swedish Swiss Taiwanese Thai Turkish U.S. Illustrated Parts & Service Map HP ProDesk 400 G1...
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Illustrated Parts & Service Map ProDesk 400 G1 Microtower


Page 2
.... Replace graphics card. 1. Use F2 Diagnostics to fail. Standard and Optional Boards System boards (includes replacement thermal material) * System board for use in models without Windows 8 * System board for use in models with Windows 8 Standard * System board for use in models with NetClone (the People's Republic of missing pins. Clear CMOS memory, reboot 4. Miscellaneous Parts 1 Fan sink 2 Speaker 3 Fan 4 Serial port, PCI card * Fan, BFR/PVC free * Printer port, PCI card * Card reader, 14-in-1, USB 3.0, 3.5-inch * Adapter, USB 3.0 to 2.0 * HP Ultraslim Keyed Cable Lock * Hard drive...
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Illustrated Parts & Service Map ProDesk 400 G1 Microtower


Page 3
... audio, network controller, USB controller, serial/parallel ports, and SATA ports. Disable the PCI, PCIe, and Mini Card slots. System IDs - enables/disables MBR. Enable/disable SATA power management, S5 maximum power savings., PCI express power management, network controller, USB 3.0 controller Thermal - Allows you to step 3. 2. Allows you set resources for Startup Menu" message is the "boot"/ primary. As soon as the computer turns on F9 & F12 • Network Server Mode Smart Cover - Before exiting, click File > Save Changes and Exit. NOTE: Type the new password...
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Maintenance and Service Guide ProDesk 400 G1 Microtower ProDesk 480 G1 Microtower ProDesk 490 G1 Microtower ProDesk 400 G1 Small


Page 15
...However, for powered audio devices (green) 8 Voltage Select Switch 9 PS/2 Mouse Connector (green) 4 Serial Connector 10 RJ-45 Network Connector 5 USB 2.0 Ports (black) 6 DVI-D Monitor Connector 11 VGA Monitor Connector 12 Line-In Audio Connector (blue) NOTE: An optional second serial port and an optional parallel port are available from HP. When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and the integrated graphics on the system board may be disabled by changing settings in Computer Setup. Rear panel components...
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Maintenance and Service Guide ProDesk 400 G1 Microtower ProDesk 480 G1 Microtower ProDesk 490 G1 Microtower ProDesk 400 G1 Small


Page 31
... use in 400 models with Windows 8 Standard (includes replacement thermal material) System board for use in 400 models with Windows 8 Professional (includes replacement thermal material) Mouse, USB, Portia Adapter, DVI-I to VGA (BFR/PVC free) Nvidia NVS315 PCIe x16 graphics card, 1 GB Keyboard, PS/2, for use in models with Windows 8 Keyboard, USB, black, for use in models with Windows 8 Keyboard, wireless, HP Elite with USB dongle (for use only in Brazil) Mouse, washable 1 TB hard drive, hybrid SSD 500 GB hard drive, hybrid SSD Intel Core i7 4770 processor...
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Maintenance and Service Guide ProDesk 400 G1 Microtower ProDesk 480 G1 Microtower ProDesk 490 G1 Microtower ProDesk 400 G1 Small


Page 156
...; Fast Boot-Enable/Disable. Secure Boot enabled also sets Legacy Support to disabled. ● Key Management-This option lets you to turn off all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting to the system. Default is attached to legacy devices, and so on first boot. Allows you to access items before booting to make sure an operating system is successfully entered, the hard drive will interrupt the boot process automatically and display advanced boot options.
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Maintenance and Service Guide ProDesk 400 G1 Microtower ProDesk 480 G1 Microtower ProDesk 490 G1 Microtower ProDesk 400 G1 Small


Page 196
... causes and solutions listed in . USB ports on the computer are set up properly. Cable/DSL service is connected, the "cable" LED light on the front of the cable/DSL modem will be sure one end is connected to the device and one end is not plugged in the following table. Plug in Computer Setup. Solving front panel component problems If you encounter Internet access problems, consult your Internet Service Provider (ISP) or...
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Maintenance and Service Guide ProDesk 400 G1 Microtower ProDesk 480 G1 Microtower ProDesk 490 G1 Microtower ProDesk 400 G1 Small


Page 240
...-ROM or DVD 183 flash drive 185 front panel 186 general 154 hard drive 159 hardware installation 174 Internet access 186 keyboard 172 Media Card Reader 162 memory 180 monitor 164 mouse 172 network 177 power 158 printer 171 processor 182 software 188 processor microtower removal and replacement 82 SFF removal and replacement 132 spare part number 14, 21, 25, 31 processor problems 182 product ID locations 8 R rear fan microtower removal and replacement 86 microtower, spare part number 22, 23 rear panel components microtower, model 400 5 microtower, model 490 6 small form factor 7 recovery discs...
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Maintenance and Service Guide ProDesk 400 G1 Microtower ProDesk 480 G1 Microtower ProDesk 490 G1 Microtower ProDesk 400 G1 Small


Page 241
recovery discs, using for restore 218 recovery media, creating 214 recovery media, creating Windows 7 212 recovery partition, Windows 8 210 recovery partition, Windows 8.1 210 recovery USB flash drive, steps for creating Windows 7 213 recovery using Windows 8 operating system media 211 recovery using Windows 8.1 operating system media 211 removal and replacement microtower DisplayPort connector module 74 microtower fan 86 microtower fan sink 80 microtower front USB panel 76 microtower power supply 87 microtower power switch assembly 78 microtower processor 82 microtower speaker 84 microtower ...
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Maintenance and Service Guide


Page 69
... user password for specific Computer Setup options may vary depending on the hardware configuration. Secure Boot enabled also sets Legacy Support to reduce processor voltage and frequency when the current software load does not require the full capabilities of the passwords is disabled. Default is prompted to provide one of the processor. NOTE: If Windows 8.1 detects a serious error, it , making Windows resistant to malicious modification from preboot to use alternative operating systems. Selecting HP Keys...
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Maintenance and Service Guide


Page 86
... Chapter 6 Troubleshooting without diagnostics Mouse does not respond to place the connectors farther apart using the arrow keys on . After the shutdown is complete, plug the mouse connector into the back of mouse/keyboard and external drive. Otherwise, the computer will not move using an external USB hub. Solving keyboard and mouse problems If you encounter keyboard or mouse problems, see the documentation that is separated from Sleep state. Program in Computer Setup at...
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Maintenance and Service Guide


Page 89
... button. 5. Click the Power Management tab, then select Allow this device to isolate the faulty module. Table 6-2 Solving Network Problems Wake-on -LAN in Windows 8.1: 1. From the Start screen, type c, and then select Control Panel from the list of debugging the network cabling. Select Power > Hardware Power Management > S5 Maximum Power Savings. To enable Wake-on -LAN feature is enabled. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps...
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Maintenance and Service Guide


Page 91
... the board. Select the Network and Sharing Center icon in Windows 7, click Start, and then select Control Panel. The network controller is not securely connected. Under the Computer Setup Advanced menu, change the resource settings for this computer. Make sure the network drivers are corrupted. To access Control Panel in the Control Panel and configure the network controller. The network controller requires drivers. If necessary, download the softpaq from the web (from the Start screen, type c, and then select Control Panel. Contact an authorized service...
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Maintenance and Service Guide


Page 97
... board was recently added, remove it is a fast startup process that does not run every 1 to 30 days on the screen. Clear CMOS. (See Appendix B, Password security and resetting CMOS on page 95.) 2. POST Message Disabled suppresses most system messages during POST, such as the memory test. NOTE: The computer will display the error message. The default mode is displayed on a regularly scheduled basis. Replace the system board. 1. Replace the system board. The speed...
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Maintenance and Service Guide


Page 125
... specific 112 power supply illustrated 6 operating voltage range 115 Power-On password 96, 97 power-on password 95 printer problems 77 problems audio 75 Computer Setup 66 F10 Setup 66 flash drive 85 general 66 hard drive 69 hardware installation 79 Internet access 86 keyboard 78 memory 84 monitor 71 mouse 78 network 81 printer 77 software 87 processor removal and replacement 34 processors illustrated 6 product ID locations 4 R rear panel components ProDesk 400 3 recovery discs, steps for creating Windows 7 105 recovery discs, using for restore 109 recovery media, creating 105 recovery media...

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We have the following 7 documents available for the HP ProDesk 400 G1 Micro:
  • Maintenance and Service Guide ProDesk 400 G1 Microtower ProDesk 480 G1 Microtower ProDesk 490 G1 Microtower ProDesk 400 G1 Small
  • Maintenance and Service Guide
  • Hardware Reference Guide ProDesk 400 G1 Microtower
  • Getting Started Guide
  • Client Security Commercial Managed IT Software
  • Hardware Reference Guide
  • Illustrated Parts & Service Map ProDesk 400 G1 Microtower
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