HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... drive fail the Diagnostic test? Does Operating System recognize drive? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible...other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of...
... drive fail the Diagnostic test? Does Operating System recognize drive? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible...other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of...
HP Notebook Reference Guide
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... will be unused and disconnected from external power for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. 20 Chapter 4 Power management Select Start > Shut down . 4 Power management NOTE: A computer may have a power button or a...in the Sleep state or in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button on the screen. ● Press and hold the power button on the computer for an extended period Although you must first exit Sleep or Hibernation before...
... will be unused and disconnected from external power for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. 20 Chapter 4 Power management Select Start > Shut down . 4 Power management NOTE: A computer may have a power button or a...in the Sleep state or in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button on the screen. ● Press and hold the power button on the computer for an extended period Although you must first exit Sleep or Hibernation before...
HP Notebook Reference Guide
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... is available ● Initiate Hibernation. ● Save your work and shut down the computer. Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to exit Hibernation... ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is on page 22. Conserving battery power ●... you are not using . ● Decrease screen brightness. ● Before you leave your work , initiate Sleep or Hibernation, or shut down the computer...
... is available ● Initiate Hibernation. ● Save your work and shut down the computer. Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to exit Hibernation... ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is on page 22. Conserving battery power ●... you are not using . ● Decrease screen brightness. ● Before you leave your work , initiate Sleep or Hibernation, or shut down the computer...
HP Notebook Reference Guide
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...in the lower-left corner of the memory modules. NOTE: If you want to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. While the... the computer. Using Advanced System Diagnostics 71 Turn on -screen instructions. ● Memory test-This test analyzes the physical condition of the screen, press esc. If the battery fails the test, contact support to report the issue and purchase a replacement battery. If it is displayed, press f2. 2.
...in the lower-left corner of the memory modules. NOTE: If you want to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. While the... the computer. Using Advanced System Diagnostics 71 Turn on -screen instructions. ● Memory test-This test analyzes the physical condition of the screen, press esc. If the battery fails the test, contact support to report the issue and purchase a replacement battery. If it is displayed, press f2. 2.
HP ProtectTools Getting Started
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... Next. 5. You must renew your Privacy Manager Certificate nears expiration, you will be for HP ProtectTools (select models only) Viewing Privacy Manager Certificate details 1. Open Privacy Manager, and then click Certificates. 2. You are installed on -screen instructions to a location other than your old Privacy Manager Certificate. Click Certificate details. 4. Setting...computer. 68 Chapter 7 Privacy Manager for your Privacy Manager Certificate and associated keys. NOTE: The Privacy Manager Certificate renewal process does not replace your computer's hard drive.
... Next. 5. You must renew your Privacy Manager Certificate nears expiration, you will be for HP ProtectTools (select models only) Viewing Privacy Manager Certificate details 1. Open Privacy Manager, and then click Certificates. 2. You are installed on -screen instructions to a location other than your old Privacy Manager Certificate. Click Certificate details. 4. Setting...computer. 68 Chapter 7 Privacy Manager for your Privacy Manager Certificate and associated keys. NOTE: The Privacy Manager Certificate renewal process does not replace your computer's hard drive.
Getting Started HP Notebook
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...● How to http://www.hp.com/ergo. 2 Chapter 1 Welcome Safety & Comfort Guide To access this guide: ● Battery disposal information Select Start > Help and Support > User Guides. or - Go to access technical support region, and follow the on-screen instructions. Regulatory, Safety, and ... Select Start > Help and Support > User Guides. ● How to use the keyboard and pointing devices ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ●...
...● How to http://www.hp.com/ergo. 2 Chapter 1 Welcome Safety & Comfort Guide To access this guide: ● Battery disposal information Select Start > Help and Support > User Guides. or - Go to access technical support region, and follow the on-screen instructions. Regulatory, Safety, and ... Select Start > Help and Support > User Guides. ● How to use the keyboard and pointing devices ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ●...
Getting Started HP Notebook
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... AC adapter light 13, 16 audio-in (microphone) jack 12 audio-out (headphone) jack 12 B Backup and Restore 49 battery removing 33 replacing 33 battery bay 19 battery release latches 19 Bluetooth label 54 bottom part locations, identifying 20 buttons left TouchPad 4 optical drive eject 13, 14... keys adjusting volume 27 audio CD, DVD, or BD controls 27 battery charge 27 decrease screen brightness 26 description 26 increase screen brightness 26 muting speaker sound 27 QuickLock 26 Sleep 26 switching screen image 26 using 26 I input power 55 integrated numeric keypad, identifying 11, 28 integrated ...
... AC adapter light 13, 16 audio-in (microphone) jack 12 audio-out (headphone) jack 12 B Backup and Restore 49 battery removing 33 replacing 33 battery bay 19 battery release latches 19 Bluetooth label 54 bottom part locations, identifying 20 buttons left TouchPad 4 optical drive eject 13, 14... keys adjusting volume 27 audio CD, DVD, or BD controls 27 battery charge 27 decrease screen brightness 26 description 26 increase screen brightness 26 muting speaker sound 27 QuickLock 26 Sleep 26 switching screen image 26 using 26 I input power 55 integrated numeric keypad, identifying 11, 28 integrated ...
Getting Started HP Notebook
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L labels Bluetooth 54 HP Mobile Broadband Module 54 Microsoft Certificate of Authenticity 54 ... 6 webcam 17, 18 wireless 5, 6 M Media Card Reader 12 media controls, keys 27 memory module inserting 43 removing 42 replacing 42 memory module compartment 19 Microsoft Certificate of Authenticity label 54 mouse, external setting preferences 29 mute key, identifying 27 N network ... keys 26 screen image, switching 26 scrolling TouchPad gesture 32 security cable slot 15, 16 security screw 35 serial number 54 serial number, computer 54 service door 36, 54 removing 36 replacing 37 security screw 35 service...
L labels Bluetooth 54 HP Mobile Broadband Module 54 Microsoft Certificate of Authenticity 54 ... 6 webcam 17, 18 wireless 5, 6 M Media Card Reader 12 media controls, keys 27 memory module inserting 43 removing 42 replacing 42 memory module compartment 19 Microsoft Certificate of Authenticity label 54 mouse, external setting preferences 29 mute key, identifying 27 N network ... keys 26 screen image, switching 26 scrolling TouchPad gesture 32 security cable slot 15, 16 security screw 35 serial number 54 serial number, computer 54 service door 36, 54 removing 36 replacing 37 security screw 35 service...
HP Notebook User Guide - Linux
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... 6 Power management Shutting down the computer CAUTION: Unsaved information will be lost when the computer is initiated, the power lights blink and the screen clears. Save your work is saved to memory, letting you are unable to use the preceding shutdown procedure, try the following conditions: ●...; When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB...
... 6 Power management Shutting down the computer CAUTION: Unsaved information will be lost when the computer is initiated, the power lights blink and the screen clears. Save your work is saved to memory, letting you are unable to use the preceding shutdown procedure, try the following conditions: ●...; When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB...
HP Notebook User Guide - Linux
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...operating system. 5. Using Advanced System Diagnostics Advanced System Diagnostics allows you want to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. If...tests checks your hard drive. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. ● System Tune-Up-This group of the hard drive. Turn on -screen instructions. While the "Press the ESC key for intermittent problems that ...
...operating system. 5. Using Advanced System Diagnostics Advanced System Diagnostics allows you want to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. If...tests checks your hard drive. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. ● System Tune-Up-This group of the hard drive. Turn on -screen instructions. While the "Press the ESC key for intermittent problems that ...
HP Notebook User Guide - Linux
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...media 41 recovery 75 regulatory information regulatory label 91 wireless certification labels 91 RJ-45 (network) jack, identifying 15, 16 S screen brightness keys 29 screen image, switching 29 scrolling TouchPad gesture 34 security cable 73 security cable slot, identifying 15, 16 security screw 50 security, wireless... 25 serial number, computer 91 service door 50, 91 identifying 19 removing 51, 53 replacing 51, 55 security screw 50 ...
...media 41 recovery 75 regulatory information regulatory label 91 wireless certification labels 91 RJ-45 (network) jack, identifying 15, 16 S screen brightness keys 29 screen image, switching 29 scrolling TouchPad gesture 34 security cable 73 security cable slot, identifying 15, 16 security screw 50 security, wireless... 25 serial number, computer 91 service door 50, 91 identifying 19 removing 51, 53 replacing 51, 55 security screw 50 ...