HP Presario CQ5700 - Desktop PC Support and Manuals
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Limited Warranty and Support Guide - Refurbished - Page 6
... inadequate maintenance or calibration or other external causes; (b) by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for defective products. This is the same or equivalent to your HP Hardware Product in performance or (b) to any component or hardware product that...
Limited Warranty and Support Guide - Refurbished - Page 9
....
On receiving the replacement unit you . HP provides on instructions and documentation provided by HP to resolve the problem over the telephone. In order to receive onsite support, you for your hardware. Under the terms of a Customer Self Repair (CSR) part that you are in HP billing you must: (a) have a representative present when HP provides warranty services at its reasonable...
Limited Warranty and Support Guide - Refurbished - Page 13
..., driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your product model number...
Limited Warranty and Support Guide - Refurbished - Page 14
... problem.
• You either do not have Internet access or cannot connect to the Internet to use the binary (base 2) numbering system. One of the different measuring systems, you with service and support options.
• Visa and MasterCard holders in the United States or callers from Canada, call:
HP: 1-800-474-6836 (800-HP-invent) Compaq...
Limited Warranty and Support Guide - Refurbished - Page 15
... BIOS menu displays. Confirm the Total Installed Memory. HP will help you recycle your old product for system resources. This limitation is not limited to HP and Compaq systems. The memory above 3GB may ...with a 32-bit operating system, all makes and models. we take back all memory above 3GB is not an HP product; HP Planet Partners HP is sensitive to the environment and has a program...
Getting Started Guide - Page 3
... up your computer Protecting your computer 3 Guidelines for installing software and hardware devices 4 Connecting to the Internet 4 Transferring files and settings to your new computer 5
3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display (monitor 6 Keyboard and mouse (with cable 7 Keyboard and mouse (wireless 8 Speakers and sound 9 Internet access 10 Software...
Getting Started Guide - Page 5
...click Find and fix problems (troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and HP Support Web site: www.hp.com/support specifications for your computer model.
● Order parts and find
● Set up -to-date information and www.hp.com/support/consumer-forum help .
● Upgrade or replace
Upgrading and Servicing Guide
components of your...
Getting Started Guide - Page 6
...version of Microsoft
Windows.
2 Chapter 2 Setting up your new location before plugging the ...Guide
Click the Start button, click All Programs, and then click User Guides or visit www.hp.com/ergo. WARNING! Disconnect power from the equipment by using automated updates, onboard diagnostics, and guided...computer. HP Support Assistant - Maintains your computer performance and resolve problems faster by...
Getting Started Guide - Page 8
... the instructions provided by using Online Services: a. Click the Start button, click All Programs, click Online Services, and then click Get Online. however, you already have issues connecting to the Internet, see Internet access on page 10.
4 Chapter 2 Setting up the computer for installing software and hardware devices
After you complete the initial computer setup, you...
Getting Started Guide - Page 15
... sometimes the best) way.
● Update the drivers (see Updating drivers on page 12).
● Use Microsoft System Restore (see System Recovery on page 13) - To repair software problems, try to a better position. Try to a configuration that was in use before the software was installed.
● Reinstall the software program or hardware driver. (See Software program and hardware...
Getting Started Guide - Page 16
...driver, click Rollback Driver, and then follow the onscreen instructions.
12 Chapter 3 Troubleshooting and maintenance
ENWW
Close all open the Device
Manager window. 3. Complete the following procedure to update a driver...can also set restore points manually. Updating drivers
A driver is a software program that enables your problem: 1. Double-click the specific item (for example, HP DVD ...
Limited Warranty and Support Guide - Page 6
...REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP..., or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in the...
Limited Warranty and Support Guide - Page 11
..., driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. HP Total Care
HP Total Care provides fast, friendly, and effective expert advice for all your HP products.
Go to: http://register.hp.com
Where to Register! Support Information
Don't Forget to Get Help
Follow These Steps When You Need Help 1 Check the setup poster...
Limited Warranty and Support Guide - Page 12
... to your product. The hardware service offering is stated in the product specifications, in the United States or callers from Canada, call:
HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq)
• 1-time technical support, $49.99* USD (Can $39.99*) per call. • 1-year unlimited technical support, $99* USD (Can $69.99...
Limited Warranty and Support Guide - Page 13
... how easy it simple for system resources. This limitation is not limited to HP and Compaq systems. The memory above 3GB may see a difference between the size reported by...models.
Recycle - In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte is equal to 1,000,000,000 bytes. One of system resource requirements. Confirm the Total Installed Memory. HP...
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