Maintenance and Service Guide
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... information contained herein is subject to change without notice. Nothing herein should be liable for HP products and services are U.S. © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. HP shall not be construed as constituting an additional warranty. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Intel, Celeron...
... information contained herein is subject to change without notice. Nothing herein should be liable for HP products and services are U.S. © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. HP shall not be construed as constituting an additional warranty. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Intel, Celeron...
Maintenance and Service Guide
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... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
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Front View...1-8 Figure 1-2. Front View...1-11 Figure 1-5. Resetting the Notebook ...1-17 Figure 1-8. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Hard Disk Drive Tray 2-10 Figure 2-9. Removing the Display Assembly 2-24 Figure 2-18. ...2-14 Figure 2-11. Removing the Switchboard PCA 2-18 Figure 2-14. Intel CPU Module Removal 2-45 Figure 2-29. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Back View ...1-12 Figure 1-6. Removing the Mini PCI Card 2-8 Figure 2-7. Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the CD/DVD Drive 2-22 Figure ...
Front View...1-8 Figure 1-2. Front View...1-11 Figure 1-5. Resetting the Notebook ...1-17 Figure 1-8. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Hard Disk Drive Tray 2-10 Figure 2-9. Removing the Display Assembly 2-24 Figure 2-18. ...2-14 Figure 2-11. Removing the Switchboard PCA 2-18 Figure 2-14. Intel CPU Module Removal 2-45 Figure 2-29. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Back View ...1-12 Figure 1-6. Removing the Mini PCI Card 2-8 Figure 2-7. Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the CD/DVD Drive 2-22 Figure ...
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Example of notebook 1-15 Table 1-4. Basic Troubleshooting Steps ...3-3 Figure 4-1. Fn Hot Keys ...1-16 Table 1-6. Removal Cross-Reference ...2-1 Table 2-2. Required Equipment ...2-2 Table 2-3. ASP Support Options...3-2 Table 3-2. POST Messages ...3-24 Table 3-6. Replacing the Antennas...2-60 Figure 2-37. Exploded View ...4-3 Tables Table 1-1. BIOS Setup Menus and Parameters 3-28 Table 4-1. LCD Guidelines ...5-4 Service Manual v Exploded View ...4-2 Figure 4-2. Main...
Example of notebook 1-15 Table 1-4. Basic Troubleshooting Steps ...3-3 Figure 4-1. Fn Hot Keys ...1-16 Table 1-6. Removal Cross-Reference ...2-1 Table 2-2. Required Equipment ...2-2 Table 2-3. ASP Support Options...3-2 Table 3-2. POST Messages ...3-24 Table 3-6. Replacing the Antennas...2-60 Figure 2-37. Exploded View ...4-3 Tables Table 1-1. BIOS Setup Menus and Parameters 3-28 Table 4-1. LCD Guidelines ...5-4 Service Manual v Exploded View ...4-2 Figure 4-2. Main...
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... Centre for Windows operating systems. Service Manual vii Call (800) 524-3388 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. and Canada. The following table...
... Centre for Windows operating systems. Service Manual vii Call (800) 524-3388 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. and Canada. The following table...
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... × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB) SDRAM... using 512-MB modules. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display ...
... × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB) SDRAM... using 512-MB modules. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display ...
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Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512... UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB...
Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512... UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB...
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... 1.8-, 2.2-, and 2.0-GHz) Intel Celeron (2.4-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active... 4x AGP graphics capability Windows XP Professional or Home preinstalled. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD...
... 1.8-, 2.2-, and 2.0-GHz) Intel Celeron (2.4-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active... 4x AGP graphics capability Windows XP Professional or Home preinstalled. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD...
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...to 1 GB (1024 MB) SDRAM using 256-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch ...1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M...
...to 1 GB (1024 MB) SDRAM using 256-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch ...1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M...
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... Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- and 2.8-GHz) ...4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5
... Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- and 2.8-GHz) ...4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5
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...XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) ...using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8- At least 256 MB SDRAM preinstalled. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video...Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual
...XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) ...using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8- At least 256 MB SDRAM preinstalled. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video...Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual
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...or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 and 1.8-GHz) Memory Display Video Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB... 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Compaq Presario 1100 Processor Intel Celeron (1.6- At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) ...
...or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 and 1.8-GHz) Memory Display Video Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB... 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Compaq Presario 1100 Processor Intel Celeron (1.6- At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) ...
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...View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Power button, turns the notebook on certain models 1-8 Product Information Service Manual Microphone option (not available) 8. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on and off 5. Notebook ...left to right), power mode, hard disk activity, and battery 7. For an exploded view of the notebook, see page 4-2. Figure 1-1. Battery 11. CD-ROM, DVD, or other drive 12. Keyboard status lights 4. Features The following illustrations ...
...View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Power button, turns the notebook on certain models 1-8 Product Information Service Manual Microphone option (not available) 8. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on and off 5. Notebook ...left to right), power mode, hard disk activity, and battery 7. For an exploded view of the notebook, see page 4-2. Figure 1-1. Battery 11. CD-ROM, DVD, or other drive 12. Keyboard status lights 4. Features The following illustrations ...
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... (left to right), external microphone and audio out (headphones) 25. Floppy drive* * on certain models Service Manual Product Information 1-9 Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or other parallel device 18. Two universal...
... (left to right), external microphone and audio out (headphones) 25. Floppy drive* * on certain models Service Manual Product Information 1-9 Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or other parallel device 18. Two universal...
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...4. Audio jacks (left to right): external microphone and audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Power button, turns the notebook on -off 5. Infrared port* 8. Audio mute button and audio mute light* 10. Battery... off button 6. Notebook open/close latch 2. One-touch buttons 3. Main status lights (left to right), power mode, hard disk activity, and battery 7. Universal Serial Bus (USB) port * on -off button and indicator light* 9. Wireless on certain models Service Manual Product Information 1-11...
...4. Audio jacks (left to right): external microphone and audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Power button, turns the notebook on -off 5. Infrared port* 8. Audio mute button and audio mute light* 10. Battery... off button 6. Notebook open/close latch 2. One-touch buttons 3. Main status lights (left to right), power mode, hard disk activity, and battery 7. Universal Serial Bus (USB) port * on -off button and indicator light* 9. Wireless on certain models Service Manual Product Information 1-11...
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AC adapter jack 16. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. PCMCIA card and CardBus slot and button 26. Floppy drive* * on certain models 1-12 Product Information Service Manual Kensington lock cable slot (security connector) 23. IEEE 1394 port* 25. Modem port* 24. Two universal Serial Bus (USB) ports 17. External keyboard/mouse port 19. S-Video port* 22. LAN port* 18. External monitor port 21. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Figure 1-5.
AC adapter jack 16. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. PCMCIA card and CardBus slot and button 26. Floppy drive* * on certain models 1-12 Product Information Service Manual Kensington lock cable slot (security connector) 23. IEEE 1394 port* 25. Modem port* 24. Two universal Serial Bus (USB) ports 17. External keyboard/mouse port 19. S-Video port* 22. LAN port* 18. External monitor port 21. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Figure 1-5.
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NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- select Start > Turn Off Computer > Stand By (Windows ... from Standby or Hibernation mode. 1-14 Product Information Service Manual Power mode status light is on Press the power button Standby mode Saves significant power Turns off without saving current session At startup, resets everything, starts a new session, and restores network connections. Turning the Notebook On and Off You can start -up time...
NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- select Start > Turn Off Computer > Stand By (Windows ... from Standby or Hibernation mode. 1-14 Product Information Service Manual Power mode status light is on Press the power button Standby mode Saves significant power Turns off without saving current session At startup, resets everything, starts a new session, and restores network connections. Turning the Notebook On and Off You can start -up time...
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... Lock must also be on to use the embedded keypad). The keyboard status lights, located above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. Table 1-4. Num Lock Num Lock is in Hibernation mode. Amber: The AC... status Green: The AC adapter is connected and the battery is active (as marked on an external keyboard). Service Manual Product Information 1-15 Checking the Status of the Notebook The main status lights on the front of the keyboard locks. otherwise, cursor control is fully charged. Hard disk...
... Lock must also be on to use the embedded keypad). The keyboard status lights, located above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. Table 1-4. Num Lock Num Lock is in Hibernation mode. Amber: The AC... status Green: The AC adapter is connected and the battery is active (as marked on an external keyboard). Service Manual Product Information 1-15 Checking the Status of the Notebook The main status lights on the front of the keyboard locks. otherwise, cursor control is fully charged. Hard disk...
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... mode Toggles Scroll Lock on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual otherwise, cursor control is on, then the numeric functions are active; To use a hot key, press and hold Fn, press the appropriate second key, then...
... mode Toggles Scroll Lock on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual otherwise, cursor control is on, then the numeric functions are active; To use a hot key, press and hold Fn, press the appropriate second key, then...
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Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Service Manual Product Information 1-17 Press the power button again to restart. • Use a ballpoint pen or a straightened paper clip to restart. • If... possible, shut down (about 4 seconds) and then release the power button. Press esc when the HP logo appears, and then ...
Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Service Manual Product Information 1-17 Press the power button again to restart. • Use a ballpoint pen or a straightened paper clip to restart. • If... possible, shut down (about 4 seconds) and then release the power button. Press esc when the HP logo appears, and then ...