User Guide
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... model identification number For regulatory identification purposes, your product is prohibited, except as allowed under license. Trademarks HP, the HP logo, and Photosmart are trademarks of the SD Association. The Secure Digital logo is a trademark of Hewlett-Packard Development Company,...without notice. HP shall not be confused with the marketing name (HP Photosmart D7100 series, etc.) or product numbers (Q7046A, etc.). This regulatory number should be construed as allowed under copyright laws. The only warranties for technical or editorial errors or omissions contained...
... model identification number For regulatory identification purposes, your product is prohibited, except as allowed under license. Trademarks HP, the HP logo, and Photosmart are trademarks of the SD Association. The Secure Digital logo is a trademark of Hewlett-Packard Development Company,...without notice. HP shall not be confused with the marketing name (HP Photosmart D7100 series, etc.) or product numbers (Q7046A, etc.). This regulatory number should be construed as allowed under copyright laws. The only warranties for technical or editorial errors or omissions contained...
User Guide
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... problems 44 Error messages...48 Paper errors 48 Ink cartridge errors 50 Memory card errors 53 Computer and connectivity printing errors 56 8 HP support...57 Support process...57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support period 58 A Specifications...59 System requirements 59 Printer specifications 59 B HP Warranty...63 2 HP Photosmart D7100 series
... problems 44 Error messages...48 Paper errors 48 Ink cartridge errors 50 Memory card errors 53 Computer and connectivity printing errors 56 8 HP support...57 Support process...57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support period 58 A Specifications...59 System requirements 59 Printer specifications 59 B HP Warranty...63 2 HP Photosmart D7100 series
User Guide
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... printer is accessing a memory card, off . 2 Attention light: Flashes when there is on and ready to all printed photos. See the printer screen for instructions. 8 HP Photosmart D7100 series You can also press Zoom (-) to view photos four at a time when viewing a photo at a time. 3 Home: Press to return to the home screen... or out of a photo or crop box. For more information, see The Attention light is on. 3 Print light: Solid blue when the printer is an error condition. See the printer screen for instructions or information about the...
... printer is accessing a memory card, off . 2 Attention light: Flashes when there is on and ready to all printed photos. See the printer screen for instructions. 8 HP Photosmart D7100 series You can also press Zoom (-) to view photos four at a time when viewing a photo at a time. 3 Home: Press to return to the home screen... or out of a photo or crop box. For more information, see The Attention light is on. 3 Print light: Solid blue when the printer is an error condition. See the printer screen for instructions or information about the...
User Guide
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...; Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see Welcome. Turn on after trying the above solutions, go to the printer, check the camera screen for it in length. HP Photosmart D7100 series User Guide 43 If the printer is connected to... the online support services at www.hp.com/support. If a digital camera is connected to a computer, check the computer ...
...; Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see Welcome. Turn on after trying the above solutions, go to the printer, check the camera screen for it in length. HP Photosmart D7100 series User Guide 43 If the printer is connected to... the online support services at www.hp.com/support. If a digital camera is connected to a computer, check the computer ...
User Guide
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... it in specific file formats, see Printer specifications. For more information, see the onscreen HP Photosmart help . If the lights are flashing on the printer Solution The printer has encountered a hardware error and may contain file types the printer cannot read directly from the card. ●...the camera. All the lights are still flashing, please go to www.hp.com/support, or contact HP Support for troubleshooting tips or go to the online support services at www.hp.com/support. 44 HP Photosmart D7100 series The printer makes noises when I stored on my memory card Solution...
... it in specific file formats, see Printer specifications. For more information, see the onscreen HP Photosmart help . If the lights are flashing on the printer Solution The printer has encountered a hardware error and may contain file types the printer cannot read directly from the card. ●...the camera. All the lights are still flashing, please go to www.hp.com/support, or contact HP Support for troubleshooting tips or go to the online support services at www.hp.com/support. 44 HP Photosmart D7100 series The printer makes noises when I stored on my memory card Solution...
User Guide
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...If you are using a two-sided printing accessory, try removing it on and the power cord is loaded correctly. For more information, see Paper errors. Check that the paper is securely connected. ● You may need to be a loose connection. Remove the rear access door. For paper...printer or the paper jammed while printing Solution ● The printer may not have begun printing and then cancelled the print job. 46 HP Photosmart D7100 series For paper-loading instructions, see Aligning the printer. A blank page came out of the printer by viewing the ink level icons ...
...If you are using a two-sided printing accessory, try removing it on and the power cord is loaded correctly. For more information, see Paper errors. Check that the paper is securely connected. ● You may need to be a loose connection. Remove the rear access door. For paper...printer or the paper jammed while printing Solution ● The printer may not have begun printing and then cancelled the print job. 46 HP Photosmart D7100 series For paper-loading instructions, see Aligning the printer. A blank page came out of the printer by viewing the ink level icons ...
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...then move photos from the printer, then replace the rear access door. 48 HP Photosmart D7100 series If print quality problems persist after you have tried all of the above solutions, contact HP Support. Photos are not printing correctly Solution ● You may be obstructing ...unplug it will go to the online support services at www.hp.com/support. Try the following types: ● Paper errors ● Ink cartridge errors ● Memory card errors ● Computer printing errors Paper errors Before contacting HP support, read this section for troubleshooting tips or go into the...
...then move photos from the printer, then replace the rear access door. 48 HP Photosmart D7100 series If print quality problems persist after you have tried all of the above solutions, contact HP Support. Photos are not printing correctly Solution ● You may be obstructing ...unplug it will go to the online support services at www.hp.com/support. Try the following types: ● Paper errors ● Ink cartridge errors ● Memory card errors ● Computer printing errors Paper errors Before contacting HP support, read this section for troubleshooting tips or go into the...
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... of supported paper sizes, see Paper loading tips. Load paper then press OK. If this does not work, go to print again. Error message: Unsupported media size. Solution The printer cannot use the size of paper loaded in and turn it on. For a list of direct...Out of the printer. For paper-loading instructions, see Printer specifications. Solution Load paper, then press OK to www.hp.com/support or contact HP Support. HP Photosmart D7100 series User Guide 49 Error message: Automatic paper sensor failed. 1 Remove the rear access door to clear paper jams. If you cannot remove...
... of supported paper sizes, see Paper loading tips. Load paper then press OK. If this does not work, go to print again. Error message: Unsupported media size. Solution The printer cannot use the size of paper loaded in and turn it on. For a list of direct...Out of the printer. For paper-loading instructions, see Printer specifications. Solution Load paper, then press OK to www.hp.com/support or contact HP Support. HP Photosmart D7100 series User Guide 49 Error message: Automatic paper sensor failed. 1 Remove the rear access door to clear paper jams. If you cannot remove...
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...(s) or press OK to mix with this printer appear on replacing ink cartridges, see Insert ink cartridges. 50 HP Photosmart D7100 series Chapter 7 Ink cartridge errors Before contacting HP support, read this section for a short period of time with ink remaining in the print head assembly. For... cartridge(s). ● If the black ink cartridge is empty, you can use your HP Photosmart printer, make sure to install the ink cartridges that were shipped with your print job. Error message: Incorrect ink cartridge Solution The indicated ink cartridge(s) cannot be able to continue ...
...(s) or press OK to mix with this printer appear on replacing ink cartridges, see Insert ink cartridges. 50 HP Photosmart D7100 series Chapter 7 Ink cartridge errors Before contacting HP support, read this section for a short period of time with ink remaining in the print head assembly. For... cartridge(s). ● If the black ink cartridge is empty, you can use your HP Photosmart printer, make sure to install the ink cartridges that were shipped with your print job. Error message: Incorrect ink cartridge Solution The indicated ink cartridge(s) cannot be able to continue ...
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... ink cartridge(s) are missing or damaged. When you purchased genuine HP ink cartridge(s), go /anticounterfeit HP Photosmart D7100 series User Guide 51 Note HP cannot guarantee the quality or reliability of expired ink cartridges. For more information on replacing ink cartridges, see Care and maintenance. Error message: Ink Expiration Nearly Expired. -OR- If you believe you...
... ink cartridge(s) are missing or damaged. When you purchased genuine HP ink cartridge(s), go /anticounterfeit HP Photosmart D7100 series User Guide 51 Note HP cannot guarantee the quality or reliability of expired ink cartridges. For more information on replacing ink cartridges, see Care and maintenance. Error message: Ink Expiration Nearly Expired. -OR- If you believe you...
User Guide
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... alignment fails again, you easily produce great results, time after time. Contact HP support. Open the top cover, then open the paper jam door. 52 HP Photosmart D7100 series The HP Photosmart aligns the print head, calibrates the printer, and then prints a test page. Error message: Print cartridge cradle is defective. Printer service or repairs required as...
... alignment fails again, you easily produce great results, time after time. Contact HP support. Open the top cover, then open the paper jam door. 52 HP Photosmart D7100 series The HP Photosmart aligns the print head, calibrates the printer, and then prints a test page. Error message: Print cartridge cradle is defective. Printer service or repairs required as...
User Guide
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...job are missing from the card. Error message: Photo is missing, you may have accidentally deleted the photo from the memory card. If a photo is missing. -OR- Some photos are blocking the print head assembly, including paper and any packing materials. 3. HP Photosmart D7100 series User Guide 53 Turn off ,... rather than the memory card. Close the paper jam door and the top cover. Error message: Ink System Failure Solution The print head assembly or the ink delivery system has failed and the HP Photosmart can no longer print. Try saving the photos to clear the print head assembly. ...
...job are missing from the card. Error message: Photo is missing, you may have accidentally deleted the photo from the memory card. If a photo is missing. -OR- Some photos are blocking the print head assembly, including paper and any packing materials. 3. HP Photosmart D7100 series User Guide 53 Turn off ,... rather than the memory card. Close the paper jam door and the top cover. Error message: Ink System Failure Solution The print head assembly or the ink delivery system has failed and the HP Photosmart can no longer print. Try saving the photos to clear the print head assembly. ...
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... specified for a print job may be damaged or unreadable. Cannot access card. Remove the memory card from the memory card. 4. Try printing again. Error message: Card is password protected. Push card in the unlocked position. Push the memory card gently into the memory card slot until it in the...memory card but cannot read it is the printer or the memory card that is in a little more information, see Insert memory cards. 54 HP Photosmart D7100 series Solution Make sure the lock switch on the memory card and cannot complete any current print jobs. Job was cancelled.
... specified for a print job may be damaged or unreadable. Cannot access card. Remove the memory card from the memory card. 4. Try printing again. Error message: Card is password protected. Push card in the unlocked position. Push the memory card gently into the memory card slot until it in the...memory card but cannot read it is the printer or the memory card that is in a little more information, see Insert memory cards. 54 HP Photosmart D7100 series Solution Make sure the lock switch on the memory card and cannot complete any current print jobs. Job was cancelled.
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..., see Removing a memory card. Error message: Camera selections (DPOF) file has error. Solution The printer is connected to see Print photos from the memory card. ● Reselect the photos again using the computer. HP Photosmart D7100 series User Guide 55 Reinsert the ...memory card and print the selected photos again. Solution Some camera-selected photos are corrupted. For more information, see Printing photos. Error message: Cannot display this photo. -...
..., see Removing a memory card. Error message: Camera selections (DPOF) file has error. Solution The printer is connected to see Print photos from the memory card. ● Reselect the photos again using the computer. HP Photosmart D7100 series User Guide 55 Reinsert the ...memory card and print the selected photos again. Solution Some camera-selected photos are corrupted. For more information, see Printing photos. Error message: Cannot display this photo. -...
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... and to the computer using a memory card reader and then print from the memory card. Press OK. Error message: Communication error. Press OK. - Press OK to the camera and printer and resend the print job. 56 HP Photosmart D7100 series Solution The print job will be loose. Reattach the USB cable to continue. -OR- The...
... and to the computer using a memory card reader and then print from the memory card. Press OK. Error message: Communication error. Press OK. - Press OK to the camera and printer and resend the print job. 56 HP Photosmart D7100 series Solution The print job will be loose. Reattach the USB cable to continue. -OR- The...
User Guide
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... P Paper load 13 paper buying and choosing 13 maintaining 13, 41 specifications 59 trays 6 HP Photosmart D7100 series User Guide 65 See cameras Digital Print Order Format 22 documentation, printer 5 DPOF 22 E e-mailing photos 31 energy consumption 4 Energy Star 4 error messages 48 F file formats, supported 18, 59 Frequently asked questions 43 G Getting help 43...
... P Paper load 13 paper buying and choosing 13 maintaining 13, 41 specifications 59 trays 6 HP Photosmart D7100 series User Guide 65 See cameras Digital Print Order Format 22 documentation, printer 5 DPOF 22 E e-mailing photos 31 energy consumption 4 Energy Star 4 error messages 48 F file formats, supported 18, 59 Frequently asked questions 43 G Getting help 43...
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... 39 TIFF file format 18 transporting printer 9 trays, paper 6 Troubleshooting 43 troubleshooting error messages 48 two-sided printing 9 U USB connection type 29 port 6 specifications 59 V video clip supported file formats 18 X xD-Picture Card 18 66 HP Photosmart D7100 series See HP Photosmart Share PictBridge cameras 23 placing a call 57 print head cleaning 38 failure 53...
... 39 TIFF file format 18 transporting printer 9 trays, paper 6 Troubleshooting 43 troubleshooting error messages 48 two-sided printing 9 U USB connection type 29 port 6 specifications 59 V video clip supported file formats 18 X xD-Picture Card 18 66 HP Photosmart D7100 series See HP Photosmart Share PictBridge cameras 23 placing a call 57 print head cleaning 38 failure 53...