User Guide
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...8226; Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to your software application. Press the On button to turn on the product. Solution 3: Select the ...correct printer Solution: Make sure you select Print in your computer • Solution 10: Reset the product...
...8226; Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to your software application. Press the On button to turn on the product. Solution 3: Select the ...correct printer Solution: Make sure you select Print in your computer • Solution 10: Reset the product...
User Guide
Page 185
...the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Solution 2: Print a previously saved ... then turn on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not corrupt. If the first solution does not solve the problem...
...the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Solution 2: Print a previously saved ... then turn on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not corrupt. If the first solution does not solve the problem...
User Guide
Page 187
... the product. Solution 6: Remove all cancelled print jobs from one or both of the printer to move if it is not already unplugged. If the print job remains in the product. If the carriage is hung up on page 206 Cause: The print carriage had a paper jam. Troubleshooting 184 Troubleshooting Cause: A deleted print job was...
... the product. Solution 6: Remove all cancelled print jobs from one or both of the printer to move if it is not already unplugged. If the print job remains in the product. If the carriage is hung up on page 206 Cause: The print carriage had a paper jam. Troubleshooting 184 Troubleshooting Cause: A deleted print job was...
User Guide
Page 207
... component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 204 Troubleshooting Errors This section contains the following categories of messages about your product: • Product messages...8226; Ink cartridge and printhead messages Product messages The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error ...
... component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 204 Troubleshooting Errors This section contains the following categories of messages about your product: • Product messages...8226; Ink cartridge and printhead messages Product messages The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error ...
User Guide
Page 208
... are blocking the print carriage (including any packing materials), and then turn on the display to continue. Follow the prompts on the product again. Carriage jam Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. Follow the prompts... on the product again. Cause: The print carriage was blocked. Carriage blocked Solution: Turn off the product and ...
... are blocking the print carriage (including any packing materials), and then turn on the display to continue. Follow the prompts on the product again. Carriage jam Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. Follow the prompts... on the product again. Cause: The print carriage was blocked. Carriage blocked Solution: Turn off the product and ...
User Guide
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... for technical support. If prompted, choose your country/region, and then click Contact HP for information on page 158 Cause: The product had a paper jam. Remove any objects that are blocking the print carriage, including any torn paper that remains in order, with the most likely solution first.... Mechanism error Try the following solutions to : www.hp.com/support. Turn off the product and then...
... for technical support. If prompted, choose your country/region, and then click Contact HP for information on page 158 Cause: The product had a paper jam. Remove any objects that are blocking the print carriage, including any torn paper that remains in order, with the most likely solution first.... Mechanism error Try the following solutions to : www.hp.com/support. Turn off the product and then...
User Guide
Page 264
... the product. Always use any tools or other devices to remove jammed paper. Check for any paper or object that may be restricting the print carriage. b. Move print carriage all the way to the right side. If the print carriage is stuck and look for any paper or object that are blocking...the product on before disconnecting the power cord. A paper jam can cause damage when removing jammed paper. Check for jammed paper. Check the paper path all the way to the left side and remove any paper still in the product. Move print carriage all the way to the left side and remove any...
... the product. Always use any tools or other devices to remove jammed paper. Check for any paper or object that may be restricting the print carriage. b. Move print carriage all the way to the right side. If the print carriage is stuck and look for any paper or object that are blocking...the product on before disconnecting the power cord. A paper jam can cause damage when removing jammed paper. Check for jammed paper. Check the paper path all the way to the left side and remove any paper still in the product. Move print carriage all the way to the left side and remove any...
User Guide
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... Troubleshooting NOTE: The product might move. Lights might flash and the print carriage might go through a warm-up period of the rear door to the next step. 7. Do one of the following task for a paper jam in the tab on the left side of up period is on , press ...following , depending upon the state of the rollers. Reconnect the USB cable. To clear a paper jam from the product. Troubleshooting 2. CAUTION: If the paper tears when you can print a printer status report, the carriage is still stalled, proceed to continue the current job. Replace the rear door. Press OK on ...
... Troubleshooting NOTE: The product might move. Lights might flash and the print carriage might go through a warm-up period of the rear door to the next step. 7. Do one of the following task for a paper jam in the tab on the left side of up period is on , press ...following , depending upon the state of the rollers. Reconnect the USB cable. To clear a paper jam from the product. Troubleshooting 2. CAUTION: If the paper tears when you can print a printer status report, the carriage is still stalled, proceed to continue the current job. Replace the rear door. Press OK on ...
User Guide
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...127 color dull 168 color graphics display copy preview 108 crop original 113 shift margin 114 color tone, change in -One will not turn on 1, print 86 4 x 6 inch (10 x 15 cm) borderless photos print 80 4...addresses, print 88 admin password 43 advanced network settings 39 after the support period 305 align printer 128 authentication type 47 B back arrow 11 base station. Index Index Symbols/Numerics 10 x... not found 255 HP All-in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan 106 carriage jam 205 stalled 205, 206 Carriage stall 260 cartridges....
...127 color dull 168 color graphics display copy preview 108 crop original 113 shift margin 114 color tone, change in -One will not turn on 1, print 86 4 x 6 inch (10 x 15 cm) borderless photos print 80 4...addresses, print 88 admin password 43 advanced network settings 39 after the support period 305 align printer 128 authentication type 47 B back arrow 11 base station. Index Index Symbols/Numerics 10 x... not found 255 HP All-in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan 106 carriage jam 205 stalled 205, 206 Carriage stall 260 cartridges....