Setup Guide
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Wired and Wireless setup instructions are provided following the USB instructions. 2 Installation CD Power Cable Basics Guide Verify the box contents. Start Here 1 USB cable users: Do not connect the USB cable until prompted. The contents of your box may differ. *May be included Color Cartridges Printhead 4 X 6 photo paper * USB Cable* HP Photosmart C6300 All-in-One series
Wired and Wireless setup instructions are provided following the USB instructions. 2 Installation CD Power Cable Basics Guide Verify the box contents. Start Here 1 USB cable users: Do not connect the USB cable until prompted. The contents of your box may differ. *May be included Color Cartridges Printhead 4 X 6 photo paper * USB Cable* HP Photosmart C6300 All-in-One series
Setup Guide
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Open the ink cartridge access door. Do not touch the copper colored contacts. e g f e. Slowly lower the latch. 4 • HP Photosmart C6300 All-in-One series Hold the printhead upright, as shown. b. c. Do not scratch the contacts on the device. Firmly raise the gray latch, as shown. Remove the printhead from the packaging. Lower the printhead into the device so that the purple and green blocks on the printhead are aligned with the purple and green blocks on the printer or other surface. f. 5a a Carriage latch b c d Colored icons f a. d.
Open the ink cartridge access door. Do not touch the copper colored contacts. e g f e. Slowly lower the latch. 4 • HP Photosmart C6300 All-in-One series Hold the printhead upright, as shown. b. c. Do not scratch the contacts on the device. Firmly raise the gray latch, as shown. Remove the printhead from the packaging. Lower the printhead into the device so that the purple and green blocks on the printhead are aligned with the purple and green blocks on the printer or other surface. f. 5a a Carriage latch b c d Colored icons f a. d.
Basic Guide
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... computers on a network 12 Change the HP All-in-One from a USB connection to a network connection 12 Configure your firewall to work with HP products 13 Advanced firewall information 14 Manage your network settings 14 2 HP All-in-One overview The HP All-in-One at a glance 16 Control panel features... reinstall the software 27 Setup troubleshooting...28 Network troubleshooting...30 Clear paper jams...33 Information on ink cartridges and the printhead 34 Support process...34 4 Technical information System requirements...35 Product specifications...35 Regulatory notices...35 Warranty...36 1
... computers on a network 12 Change the HP All-in-One from a USB connection to a network connection 12 Configure your firewall to work with HP products 13 Advanced firewall information 14 Manage your network settings 14 2 HP All-in-One overview The HP All-in-One at a glance 16 Control panel features... reinstall the software 27 Setup troubleshooting...28 Network troubleshooting...30 Clear paper jams...33 Information on ink cartridges and the printhead 34 Support process...34 4 Technical information System requirements...35 Product specifications...35 Regulatory notices...35 Warranty...36 1
Basic Guide
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... 1. Press Start Copy Black or Start Copy Color to replace ink cartridges. NOTE: If you are setting up the product for the HP All-in -One overview The print carriage moves to www.hp.com/buy/supplies. If you have replacement ink cartridges for the first time, make a copy from the slot. 24... both the product and the ink cartridge. Do not leave the ink cartridge outside of the product for installing the printhead and the ink cartridges. Make sure you do not already have paper loaded in -One overview Make sure the product is turned on the front of time. Press the tab on...
... 1. Press Start Copy Black or Start Copy Color to replace ink cartridges. NOTE: If you are setting up the product for the HP All-in -One overview The print carriage moves to www.hp.com/buy/supplies. If you have replacement ink cartridges for the first time, make a copy from the slot. 24... both the product and the ink cartridge. Do not leave the ink cartridge outside of the product for installing the printhead and the ink cartridges. Make sure you do not already have paper loaded in -One overview Make sure the product is turned on the front of time. Press the tab on...
Basic Guide
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... it off the product by product, country/region, and language. HP online support is the fastest source for up-to install. • If you are removing it from the printhead assembly. • Clean the printhead when you leave the ink cartridges installed. This wastes ink and shortens...to all ink cartridges in print quality. • Do not clean the printhead unnecessarily. Visit the HP online support Web site at room temperature (15.6°-26.6° C or 60°-78° F). • HP recommends that are available when you do not remove the ink cartridges from the...
... it off the product by product, country/region, and language. HP online support is the fastest source for up-to install. • If you are removing it from the printhead assembly. • Clean the printhead when you leave the ink cartridges installed. This wastes ink and shortens...to all ink cartridges in print quality. • Do not clean the printhead unnecessarily. Visit the HP online support Web site at room temperature (15.6°-26.6° C or 60°-78° F). • HP recommends that are available when you do not remove the ink cartridges from the...
User Guide
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...the brightness of your photos 119 Apply special color effects to your photos 120 12 Maintain the HP All-in-One Work with ink cartridges...121 Information on ink cartridges and the printhead 121 Check the estimated ink levels 122 Replace the ink cartridges 123 Remove ink from your skin... and clothing 126 Advanced printhead maintenance 126 Print a printer status report...128 Print and evaluate a print quality report 129 Clean the HP All-in-One...133 Clean the glass...133 Clean the lid backing...134 Clean the exterior...135 Turn...
...the brightness of your photos 119 Apply special color effects to your photos 120 12 Maintain the HP All-in-One Work with ink cartridges...121 Information on ink cartridges and the printhead 121 Check the estimated ink levels 122 Replace the ink cartridges 123 Remove ink from your skin... and clothing 126 Advanced printhead maintenance 126 Print a printer status report...128 Print and evaluate a print quality report 129 Clean the HP All-in-One...133 Clean the glass...133 Clean the lid backing...134 Clean the exterior...135 Turn...
User Guide
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... Paper messages...250 Power and connection messages 255 Ink cartridge and printhead messages 257 15 HP warranty and support Warranty...303 Ink cartridge warranty information 303 Support process...304 Before you call HP support...304 HP support by phone...305 Phone support period...305 Placing a call... 305 Additional warranty options...305 HP Quick Exchange Service (Japan 306 HP Korea customer support 306 Prepare the HP All-in-One for shipment 307 Secure the ink system...307 Remove the control panel faceplate 307 Pack the HP All-in-One...308 16 Technical information Specifications......
... Paper messages...250 Power and connection messages 255 Ink cartridge and printhead messages 257 15 HP warranty and support Warranty...303 Ink cartridge warranty information 303 Support process...304 Before you call HP support...304 HP support by phone...305 Phone support period...305 Placing a call... 305 Additional warranty options...305 HP Quick Exchange Service (Japan 306 HP Korea customer support 306 Prepare the HP All-in-One for shipment 307 Secure the ink system...307 Remove the control panel faceplate 307 Pack the HP All-in-One...308 16 Technical information Specifications......
User Guide
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... technical information. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you can access a variety of the HP All-in -One. Onscreen Help The onscreen Help provides detailed instructions on the HP All-in -One. • The ...file contains the most recent information which might encounter with the HP All-in this onscreen Help. You will learn how to complete key tasks on using the HP All-in -One, including printhead installation, ink cartridge insertion, paper loading, and software installation. ...
... technical information. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you can access a variety of the HP All-in -One. Onscreen Help The onscreen Help provides detailed instructions on the HP All-in -One. • The ...file contains the most recent information which might encounter with the HP All-in this onscreen Help. You will learn how to complete key tasks on using the HP All-in -One, including printhead installation, ink cartridge insertion, paper loading, and software installation. ...
User Guide
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... cartridges, clean the printhead assembly, or align the printer from the HP All-in the Start Here guide for installing the printhead and the ink cartridges for the first time. Maintain the HP All-in-One 12 Maintain the HP All-in-One The HP All-in -One Work with ink cartridges...8226; Information on ink cartridges and the printhead The following topics: • Work with ink cartridges • Print a printer status report • Print and evaluate a print quality report • Clean the HP All-in-One • Turn off the HP All-in -One requires little maintenance. CAUTION: Wait until...
... cartridges, clean the printhead assembly, or align the printer from the HP All-in the Start Here guide for installing the printhead and the ink cartridges for the first time. Maintain the HP All-in-One 12 Maintain the HP All-in-One The HP All-in -One Work with ink cartridges...8226; Information on ink cartridges and the printhead The following topics: • Work with ink cartridges • Print a printer status report • Print and evaluate a print quality report • Clean the HP All-in-One • Turn off the HP All-in -One requires little maintenance. CAUTION: Wait until...
User Guide
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... product and cartridges for planning purposes only. NOTE: Ink level warnings and indicators provide estimates for printing, and in another printer, the ink level indicator might not return to the correct position causing problems with crumpled newspaper to replace the cartridges until ...cartridges and printhead installed. ◦ Lightly pack the inside of the cartridges. • Handle ink cartridges carefully. Maintain the HP All-in-One Chapter 12 • Turn off the HP All-in -One For more information, see www.hp.com/go/inkusage. 122 Maintain the HP All-in -One by ...
... product and cartridges for planning purposes only. NOTE: Ink level warnings and indicators provide estimates for printing, and in another printer, the ink level indicator might not return to the correct position causing problems with crumpled newspaper to replace the cartridges until ...cartridges and printhead installed. ◦ Lightly pack the inside of the cartridges. • Handle ink cartridges carefully. Maintain the HP All-in-One Chapter 12 • Turn off the HP All-in -One For more information, see www.hp.com/go/inkusage. 122 Maintain the HP All-in -One by ...
User Guide
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...and then click one of the HP Web site are setting up the product for an extended period of all cartridges installed. 4. Press Setup. 2. Press the down arrow button to the Tools menu. This can also open the Printer Toolbox from the HP Photosmart Software 1. In the HP Solution Center, click... the down arrow button to Print Settings, and then click Printer Toolbox. NOTE: You can result in -One To check the ink levels from the control panel 1. The estimated ink levels for installing the printhead and the ink cartridges. Replace the ink cartridges Follow these instructions...
...and then click one of the HP Web site are setting up the product for an extended period of all cartridges installed. 4. Press Setup. 2. Press the down arrow button to the Tools menu. This can also open the Printer Toolbox from the HP Photosmart Software 1. In the HP Solution Center, click... the down arrow button to Print Settings, and then click Printer Toolbox. NOTE: You can result in -One To check the ink levels from the control panel 1. The estimated ink levels for installing the printhead and the ink cartridges. Replace the ink cartridges Follow these instructions...
User Guide
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... and cleaning procedures unnecessarily can set the ink into the slot that has the same shaped icon and color as the one you are experiencing problems with the printhead. CAUTION: Always use cold water to remove ink from your skin and clothing Follow these instructions to do so for ...each ink cartridge you might have a problem with printing, you are replacing. 8. You should perform the procedures in -One Warm or hot water can waste ink and shorten the life of the cartridges. 126 Maintain the HP All-in the following sections only when directed to remove ink from fabric.
... and cleaning procedures unnecessarily can set the ink into the slot that has the same shaped icon and color as the one you are experiencing problems with the printhead. CAUTION: Always use cold water to remove ink from your skin and clothing Follow these instructions to do so for ...each ink cartridge you might have a problem with printing, you are replacing. 8. You should perform the procedures in -One Warm or hot water can waste ink and shorten the life of the cartridges. 126 Maintain the HP All-in the following sections only when directed to remove ink from fabric.
User Guide
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...you receive an error message about two minutes, uses one or more information. To clean the printhead from the Print Properties dialog box. The Printer Toolbox appears. 4. Each stage lasts about the ink cartridges, see "Ink cartridge and printhead messages" on page 257 for more sheets of paper.... You should only initiate the next phase of the printed page. To clean the printhead from the HP Photosmart Software 1. Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of the output, and then click...
...you receive an error message about two minutes, uses one or more information. To clean the printhead from the Print Properties dialog box. The Printer Toolbox appears. 4. Each stage lasts about the ink cartridges, see "Ink cartridge and printhead messages" on page 257 for more sheets of paper.... You should only initiate the next phase of the printed page. To clean the printhead from the HP Photosmart Software 1. Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of the output, and then click...
User Guide
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... have the product serviced. To align the printhead from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Recycle or discard the page. Maintain the HP All-in -One The product aligns the printhead. 4. In the Print Settings area, click Printer Toolbox. Click the Device Services tab. 5. NOTE...
... have the product serviced. To align the printhead from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Recycle or discard the page. Maintain the HP All-in -One The product aligns the printhead. 4. In the Print Settings area, click Printer Toolbox. Click the Device Services tab. 5. NOTE...
User Guide
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...cartridge shows very low ink levels and you can check the estimated ink levels from the control panel or HP Photosmart Software. expected result • If the type is jagged, align the printer, and then print this diagnostic page again. Check the ink levels shown on the left side of ... text area - streaks or smears 3. expected result 130 Maintain the HP All-in -One Chapter 12 To evaluate the print quality report 1. NOTE: If the print quality report is uneven, streaked, or smeared, clean the printhead, and then print this diagnostic page again. The picture should be sharp...
...cartridge shows very low ink levels and you can check the estimated ink levels from the control panel or HP Photosmart Software. expected result • If the type is jagged, align the printer, and then print this diagnostic page again. Check the ink levels shown on the left side of ... text area - streaks or smears 3. expected result 130 Maintain the HP All-in -One Chapter 12 To evaluate the print quality report 1. NOTE: If the print quality report is uneven, streaked, or smeared, clean the printhead, and then print this diagnostic page again. The picture should be sharp...
User Guide
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... the picture has a smear or scrape, check to see if the paper is blurry or streaked, clean the printhead, align the printer, and then print this issue after inserting clean, wrinkle-free paper, contact HP support for service. 4. Figure 12-9 Adjacent color blocks - Look at the adjacent yellow and magenta color blocks, ...below the large text. The division between the two colors should be sharp and clean, with no blurriness or area of mixed color. Maintain the HP All-in-One • If the picture is wrinkled. smeared or scraped NOTE: If you still encounter this diagnostic page again.
... the picture has a smear or scrape, check to see if the paper is blurry or streaked, clean the printhead, align the printer, and then print this issue after inserting clean, wrinkle-free paper, contact HP support for service. 4. Figure 12-9 Adjacent color blocks - Look at the adjacent yellow and magenta color blocks, ...below the large text. The division between the two colors should be sharp and clean, with no blurriness or area of mixed color. Maintain the HP All-in-One • If the picture is wrinkled. smeared or scraped NOTE: If you still encounter this diagnostic page again.
User Guide
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...if the block labeled 'green' looks blue), clean the printhead, and then print this diagnostic page again. Figure 12-13 Color bars - white streaks (blue bar) and uneven color (top bar) 132 Maintain the HP All-in -One Chapter 12 If the division between the colors is different from...- streaks ('red' block) and incorrect colors ('green' block) NOTE: If cleaning the printhead does not solve this diagnostic page again. Figure 12-10 Adjacent color blocks - Maintain the HP All-in -One The color blocks should match the color listed immediately below and should be solid and extend ...
...if the block labeled 'green' looks blue), clean the printhead, and then print this diagnostic page again. Figure 12-13 Color bars - white streaks (blue bar) and uneven color (top bar) 132 Maintain the HP All-in -One Chapter 12 If the division between the colors is different from...- streaks ('red' block) and incorrect colors ('green' block) NOTE: If cleaning the printhead does not solve this diagnostic page again. Figure 12-10 Adjacent color blocks - Maintain the HP All-in -One The color blocks should match the color listed immediately below and should be solid and extend ...
User Guide
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... "Replace the ink cartridges" on page 123 • "Check the estimated ink levels" on page 122 • "Align the printer" on page 128 • "Clean the printhead" on page 127 • "Print quality troubleshooting" on the main glass surface slow down performance and affect the accuracy of the ...print. color mixing (yellow bar contains magenta streaks) NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for Inkjet Printers and All-in-Ones (Q6260A) that provides everything needed to : www.shopping...
... "Replace the ink cartridges" on page 123 • "Check the estimated ink levels" on page 122 • "Align the printer" on page 128 • "Clean the printhead" on page 127 • "Print quality troubleshooting" on the main glass surface slow down performance and affect the accuracy of the ...print. color mixing (yellow bar contains magenta streaks) NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for Inkjet Printers and All-in-Ones (Q6260A) that provides everything needed to : www.shopping...
User Guide
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...Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be covered under warranty. The edges might have vertical streaks • Printouts are ... tray • The text edges are jagged • The product prints slowly Wrong, inaccurate, or bleeding colors If your printout has one of the following solutions if the colors appear wrong, inaccurate, or bleed into each other , or look like they are smeared on...
...Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be covered under warranty. The edges might have vertical streaks • Printouts are ... tray • The text edges are jagged • The product prints slowly Wrong, inaccurate, or bleeding colors If your printout has one of the following solutions if the colors appear wrong, inaccurate, or bleed into each other , or look like they are smeared on...
User Guide
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... "Load paper" on page 122 Cause: The ink cartridges might be smeared. When you use HP papers or any unused photo paper to use HP Advanced Photo Paper. Therefore, replacing the ink cartridges or printhead is raised, wrinkled, or very thick, such as a mailing envelope. You do not need... to the printhead during printing, the ink might have finished printing, return any other paper ...
... "Load paper" on page 122 Cause: The ink cartridges might be smeared. When you use HP papers or any unused photo paper to use HP Advanced Photo Paper. Therefore, replacing the ink cartridges or printhead is raised, wrinkled, or very thick, such as a mailing envelope. You do not need... to the printhead during printing, the ink might have finished printing, return any other paper ...