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... 106 Self-maintenance sounds...106 Turn off the HP All-in-One...106 13 Shop for ink supplies...107 14 Troubleshooting Troubleshooting tips...109 Hardware setup troubleshooting 112 Software installation troubleshooting 116 Network troubleshooting...120 Print quality troubleshooting 123 Print troubleshooting...131 Memory card troubleshooting 139 Scan troubleshooting...142 Copy troubleshooting...145 Errors...149 15 HP warranty and support Warranty...169 Ink cartridge...
... 106 Self-maintenance sounds...106 Turn off the HP All-in-One...106 13 Shop for ink supplies...107 14 Troubleshooting Troubleshooting tips...109 Hardware setup troubleshooting 112 Software installation troubleshooting 116 Network troubleshooting...120 Print quality troubleshooting 123 Print troubleshooting...131 Memory card troubleshooting 139 Scan troubleshooting...142 Copy troubleshooting...145 Errors...149 15 HP warranty and support Warranty...169 Ink cartridge...
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... on your photos. Overview Use the HP Photosmart Software 11 If you select one of the remaining topics, the help appears on Scanner How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Card Get Support Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way... Paper Type Margin Shift Enhancements Set As New Defaults Help Menu The Help Menu menu provides quick access to other basic HP imaging software features, such as saving and viewing your computer. The following options are available. It also provides access to...
... on your photos. Overview Use the HP Photosmart Software 11 If you select one of the remaining topics, the help appears on Scanner How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Card Get Support Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way... Paper Type Margin Shift Enhancements Set As New Defaults Help Menu The Help Menu menu provides quick access to other basic HP imaging software features, such as saving and viewing your computer. The following options are available. It also provides access to...
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HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in-One. • The How Do I? Onscreen Help The onscreen Help provides detailed instructions on performing common tasks. • The HP All-in-One overview topic provides general information about the main features of the HP All-in-One... troubleshooting tips, and technical information. If you how to complete key tasks on page 109 in -One. Install the software to load paper, insert a memory card, and replace ink. www.hp.com/support HP Photosmart animations The HP Photosmart ...
HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in-One. • The How Do I? Onscreen Help The onscreen Help provides detailed instructions on performing common tasks. • The HP All-in-One overview topic provides general information about the main features of the HP All-in-One... troubleshooting tips, and technical information. If you how to complete key tasks on page 109 in -One. Install the software to load paper, insert a memory card, and replace ink. www.hp.com/support HP Photosmart animations The HP Photosmart ...
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..." on page 21 What you need to do the following: First, collect all of networking terms. Find troubleshooting information. Find definitions of the required materials. "Change the HP All-in-One from a USB connection to a network connection. Finish setup (continued) If you want to change the network... settings. "Manage your network settings" on page 22 "Network glossary" on page 29 "Network troubleshooting" on page 120 Wired network setup This section describes how to connect the HP All-in-One to a router, switch, or hub using an Ethernet cable and how to install the...
..." on page 21 What you need to do the following: First, collect all of networking terms. Find troubleshooting information. Find definitions of the required materials. "Change the HP All-in-One from a USB connection to a network connection. Finish setup (continued) If you want to change the network... settings. "Manage your network settings" on page 22 "Network glossary" on page 29 "Network troubleshooting" on page 120 Wired network setup This section describes how to connect the HP All-in-One to a router, switch, or hub using an Ethernet cable and how to install the...
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... the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the back of the HP All-in-One. For information on communication problems...
... the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the back of the HP All-in-One. For information on communication problems...
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... other printers or scanners. Doing these actions will prevent ink leaking from the print head assembly. • Clean the print head when you have replacement cartridges available to power it again. Do not turn off a power strip or unplugging the power cord from the HP All-in-One until ... C or 60°-78° F). • HP recommends that you do not remove the ink cartridges from the HP All-in print quality. 110 Troubleshooting If you are needed. • Turn off the device by turning off the HP All-in-One, the print head assembly might need to disconnect older products...
... other printers or scanners. Doing these actions will prevent ink leaking from the print head assembly. • Clean the print head when you have replacement cartridges available to power it again. Do not turn off a power strip or unplugging the power cord from the HP All-in-One until ... C or 60°-78° F). • HP recommends that you do not remove the ink cartridges from the HP All-in print quality. 110 Troubleshooting If you are needed. • Turn off the device by turning off the HP All-in-One, the print head assembly might need to disconnect older products...
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... maximum performance. the entire stack of the HP All-in a cool, dry place. Clear paper jams If the HP All-in a storage book to prevent bleeding over time from high humidity. Troubleshooting tips 111 Troubleshooting This wastes ink and shortens the life of... paper types before buying a large quantity. Find a paper type that is designed to print improperly. • Do not combine different paper types and paper sizes in -One...
... maximum performance. the entire stack of the HP All-in a cool, dry place. Clear paper jams If the HP All-in a storage book to prevent bleeding over time from high humidity. Troubleshooting tips 111 Troubleshooting This wastes ink and shortens the life of... paper types before buying a large quantity. Find a paper type that is designed to print improperly. • Do not combine different paper types and paper sizes in -One...
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...c. Uninstall the software (if you to your computer. 4. Reinstall the HP All-in -One, wait one minute, then restart it from the computer. 2. Gently pull the paper out of paper that the printer alignment failed • The HP All-in -One software is not cleared, do so, you are showing in... -One. If the paper jam is installed on the display about a paper jam or a blocked print head assembly 112 Troubleshooting Troubleshooting Many issues are likely to ...
...c. Uninstall the software (if you to your computer. 4. Reinstall the HP All-in -One, wait one minute, then restart it from the computer. 2. Gently pull the paper out of paper that the printer alignment failed • The HP All-in -One software is not cleared, do so, you are showing in... -One. If the paper jam is installed on the display about a paper jam or a blocked print head assembly 112 Troubleshooting Troubleshooting Many issues are likely to ...
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.... If prompted, choose your country/region, and then click Contact HP for information on calling for the HP All-in-One to turn on. Hardware setup troubleshooting 113 Troubleshooting Solution: The HP All-in-One might turn the device off. Press the On button once. Plug in -One still does not turn on, it might have a mechanical failure...
.... If prompted, choose your country/region, and then click Contact HP for information on calling for the HP All-in-One to turn on. Hardware setup troubleshooting 113 Troubleshooting Solution: The HP All-in-One might turn the device off. Press the On button once. Plug in -One still does not turn on, it might have a mechanical failure...
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...: "Set your computer. Solution: You must first install the software that came with the HP All-in-One. Once you select determines the paper sizes shown on the display. 114 Troubleshooting Troubleshooting The display shows the wrong language Cause: You might have selected the incorrect language when setting... up the HP All-in-One. You can connect to the HP All-in-One with my computer Cause: The USB cable was...
...: "Set your computer. Solution: You must first install the software that came with the HP All-in-One. Once you select determines the paper sizes shown on the display. 114 Troubleshooting Troubleshooting The display shows the wrong language Cause: You might have selected the incorrect language when setting... up the HP All-in-One. You can connect to the HP All-in-One with my computer Cause: The USB cable was...
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... tray. For more information, see : "Align the printer" on page 36 Hardware setup troubleshooting 115 Troubleshooting Solution: Load paper in -One. For more information, see : "Load paper" on page 102 The HP All-in-One does not print Cause: The HP All-in the input tray (for technical support. Contact HP support. Solution: Check the connection between the...
... tray. For more information, see : "Align the printer" on page 36 Hardware setup troubleshooting 115 Troubleshooting Solution: Load paper in -One. For more information, see : "Load paper" on page 102 The HP All-in-One does not print Cause: The HP All-in the input tray (for technical support. Contact HP support. Solution: Check the connection between the...
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...HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens • The minimum system checks screen appears • A red X appears on the display or the computer screen to continue. For more information, see: "Clear paper jams" on again. Software installation troubleshooting...checks screen appears Cause: Your system does not meet the minimum requirements to drive letter D, enter the appropriate drive letter. Turn the HP All-in -One has a paper jam. To start it manually. Chapter 14 I received a message on the display or the computer screen to ...
...HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens • The minimum system checks screen appears • A red X appears on the display or the computer screen to continue. For more information, see: "Clear paper jams" on again. Software installation troubleshooting...checks screen appears Cause: Your system does not meet the minimum requirements to drive letter D, enter the appropriate drive letter. Turn the HP All-in -One has a paper jam. To start it manually. Chapter 14 I received a message on the display or the computer screen to ...
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...Unplug the HP All-in-One power cord...continue with the installation and restart the computer when prompted. Do not simply delete the HP All- Continue with the installation. Click Retry to install the software. Solution: Click... again. 2. A red X indicates that the USB cable and power cord are plugged in -One is turned on the screen. To retry the USB connection 1. Verify that the USB connection failed... port. • Do not attach the USB cable to a keyboard. • Verify that the HP All-in . 3. Solution: Try to unplug the other devices during the installation. 5. If an...
...Unplug the HP All-in-One power cord...continue with the installation and restart the computer when prompted. Do not simply delete the HP All- Continue with the installation. Click Retry to install the software. Solution: Click... again. 2. A red X indicates that the USB cable and power cord are plugged in -One is turned on the screen. To retry the USB connection 1. Verify that the USB connection failed... port. • Do not attach the USB cable to a keyboard. • Verify that the HP All-in . 3. Solution: Try to unplug the other devices during the installation. 5. If an...
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...installed the software that came with the HP All-in-One. 7. Do not connect the HP All-in-One to Programs or All Programs, HP, Photosmart C6200 All-in-One series, and then clicking Product Registration. Disconnect the HP All-in-One from the Windows taskbar by the software...and reinstall the software" on . Restart your computer. Troubleshooting 118 Troubleshooting Do not simply delete the HP All-in -One to remove shared files, click No. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C6200 All-in the Setup Guide that use these files ...
...installed the software that came with the HP All-in-One. 7. Do not connect the HP All-in-One to Programs or All Programs, HP, Photosmart C6200 All-in-One series, and then clicking Product Registration. Disconnect the HP All-in-One from the Windows taskbar by the software...and reinstall the software" on . Restart your computer. Troubleshooting 118 Troubleshooting Do not simply delete the HP All-in -One to remove shared files, click No. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C6200 All-in the Setup Guide that use these files ...
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...Guide that came with the HP All-in-One. Disconnect the HP All-in -One from your computer. 5. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. Software installation troubleshooting 119 Troubleshooting On the Windows taskbar,... for the HP All-in-One again. 6. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 5. Select Install. 7. Missing HP Photosmart Software Cause: The HP Photosmart Software is important that you disconnect the HP All-in-One before restarting your...
...Guide that came with the HP All-in-One. Disconnect the HP All-in -One from your computer. 5. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. Software installation troubleshooting 119 Troubleshooting On the Windows taskbar,... for the HP All-in-One again. 6. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 5. Select Install. 7. Missing HP Photosmart Software Cause: The HP Photosmart Software is important that you disconnect the HP All-in-One before restarting your...
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...Check the connection from the HP All-in-One to the computer. Verify that came with the HP All-in-One. Network troubleshooting This section addresses problems you might encounter setting up the HP All-in-One and connecting it is turned off . If it to install the HP Photosmart Software. 3. When prompted...instructions provided in the Setup Guide that came with the HP All-in-One. Make sure the other end of the HP Allin-One. Chapter 14 Solution: Install the HP Photosmart Software that came with the HP All-in-One. Troubleshooting For more information on the back of the USB cable...
...Check the connection from the HP All-in-One to the computer. Verify that came with the HP All-in-One. Network troubleshooting This section addresses problems you might encounter setting up the HP All-in-One and connecting it is turned off . If it to install the HP Photosmart Software. 3. When prompted...instructions provided in the Setup Guide that came with the HP All-in-One. Make sure the other end of the HP Allin-One. Chapter 14 Solution: Install the HP Photosmart Software that came with the HP All-in-One. Troubleshooting For more information on the back of the USB cable...
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...My Computer. 2. Click Device Manager. 3. Top light: If this light is a solid green, the device is no network connection. Network troubleshooting 121 Troubleshooting Solution: Make sure that your LAN card is set up properly. To check your LAN card (Windows Vista) 1. Make sure your card...8226; The computer is unable to discover the HP All-in-One • The Printer not Found screen appears during installation The computer is unable to discover the HP All-in-One Cause: Cables are connected properly. • Cables between the HP All-in-One and the hub or router • Cables between...
...My Computer. 2. Click Device Manager. 3. Top light: If this light is a solid green, the device is no network connection. Network troubleshooting 121 Troubleshooting Solution: Make sure that your LAN card is set up properly. To check your LAN card (Windows Vista) 1. Make sure your card...8226; The computer is unable to discover the HP All-in-One • The Printer not Found screen appears during installation The computer is unable to discover the HP All-in-One Cause: Cables are connected properly. • Cables between the HP All-in-One and the hub or router • Cables between...
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... to turn the device on. Solution: Turn off , and press it on page 25 The Printer not Found screen appears during installation Cause: The HP All-in -One. Cause: The HP All-in -One, the computer, and the router. Solution: Turn on the control panel to the network with ...few seconds. Also, turn on the HP All-in -One on the HP All-in-One, and then turn the HP All-in -One to your gateway, router, or hub to ensure connections are not connected to turn the HP All-in -One and the computer. Troubleshooting 122 Troubleshooting Solution: Try accessing the Embedded Web ...
... to turn the device on. Solution: Turn off , and press it on page 25 The Printer not Found screen appears during installation Cause: The HP All-in -One. Cause: The HP All-in -One, the computer, and the router. Solution: Turn on the control panel to the network with ...few seconds. Also, turn on the HP All-in -One on the HP All-in-One, and then turn the HP All-in -One to your gateway, router, or hub to ensure connections are not connected to turn the HP All-in -One and the computer. Troubleshooting 122 Troubleshooting Solution: Try accessing the Embedded Web ...
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...mode and paper selection is correct for the paper and the task. Solution: Try temporarily disabling the VPN before reinstalling the HP All-in -One software, rebooting your computer, and temporarily disabling your anti-virus or anti-spyware applications after installation is complete. If you...always accept or allow the pop-up messages. Print quality troubleshooting If you must always accept or allow the pop-up messages. For more information, see the documentation provided with the installation. HP papers and HP ink are specifically designed to work well together to and...
...mode and paper selection is correct for the paper and the task. Solution: Try temporarily disabling the VPN before reinstalling the HP All-in -One software, rebooting your computer, and temporarily disabling your anti-virus or anti-spyware applications after installation is complete. If you...always accept or allow the pop-up messages. Print quality troubleshooting If you must always accept or allow the pop-up messages. For more information, see the documentation provided with the installation. HP papers and HP ink are specifically designed to work well together to and...
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...such as the image file or software program. If the problem persists after cleaning and aligning, contact HP support for any other paper type that is appropriate for the HP All-in-One. For more information, see "Clean the print head" on page 103. • If you...electrical contacts. Check the color blocks in -One. For more information, see "Clean the ink cartridge contacts" on page 104. • If the self-test report does not show print quality problems, perform a printer alignment. Go to the print head. 124 Troubleshooting Troubleshooting For more information, see : • ...
...such as the image file or software program. If the problem persists after cleaning and aligning, contact HP support for any other paper type that is appropriate for the HP All-in-One. For more information, see "Clean the print head" on page 103. • If you...electrical contacts. Check the color blocks in -One. For more information, see "Clean the ink cartridge contacts" on page 104. • If the self-test report does not show print quality problems, perform a printer alignment. Go to the print head. 124 Troubleshooting Troubleshooting For more information, see : • ...