Maintenance and Service Guide
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... of Intel Corporation or its subsidiaries in the express warranty statements accompanying such products and services. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Nothing herein should be liable for HP products and services are U.S. The information contained herein is subject to change without notice. © Copyright 2003...
... of Intel Corporation or its subsidiaries in the express warranty statements accompanying such products and services. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Nothing herein should be liable for HP products and services are U.S. The information contained herein is subject to change without notice. © Copyright 2003...
Maintenance and Service Guide
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... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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...45 Figure 2-29. Front View...1-8 Figure 1-2. Removing the Top Case Screws 2-30 Figure 2-21. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Resetting the Notebook ...1-17 Figure 1-8. Removing the Hard Disk Drive 2-9 Figure 2-8. AMD CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the... 2-25. Removing the Keyboard Cover 2-14 Figure 2-10. AMD CPU Module Release 2-47 Figure 2-30. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Top Case...2-31 Figure 2-22. Removing the Floppy Drive 2-35 Figure 2-24.
...45 Figure 2-29. Front View...1-8 Figure 1-2. Removing the Top Case Screws 2-30 Figure 2-21. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Resetting the Notebook ...1-17 Figure 1-8. Removing the Hard Disk Drive 2-9 Figure 2-8. AMD CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the... 2-25. Removing the Keyboard Cover 2-14 Figure 2-10. AMD CPU Module Release 2-47 Figure 2-30. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Top Case...2-31 Figure 2-22. Removing the Floppy Drive 2-35 Figure 2-24.
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... ...2-12 Table 2-5. Removing the Motherboard 2-56 Figure 2-38. Exploded View ...4-3 Tables Table 1-1. Accessories ...1-22 Table 1-8. Scope of Serial Number Label 2-59 Figure 2-39. LCD Guidelines ...5-4 Service Manual v Figure 2-36. Basic Troubleshooting Steps ...3-3 Figure 4-1. Recommended Screw Torque Values 2-2 Table 2-4. Troubleshooting Suggestions...3-8 Table 3-4. Part Number Reference...4-12 Table 5-1. Activating Power Modes ...1-14 Table 1-3. POST...
... ...2-12 Table 2-5. Removing the Motherboard 2-56 Figure 2-38. Exploded View ...4-3 Tables Table 1-1. Accessories ...1-22 Table 1-8. Scope of Serial Number Label 2-59 Figure 2-39. LCD Guidelines ...5-4 Service Manual v Figure 2-36. Basic Troubleshooting Steps ...3-3 Figure 4-1. Recommended Screw Torque Values 2-2 Table 2-4. Troubleshooting Suggestions...3-8 Table 3-4. Part Number Reference...4-12 Table 5-1. Activating Power Modes ...1-14 Table 1-3. POST...
Maintenance and Service Guide
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... and related products. These notebook models use by authorized service personnel while installing, servicing, and repairing these notebooks. The manual is for membership within the U.S. Outside U.S. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series...
... and related products. These notebook models use by authorized service personnel while installing, servicing, and repairing these notebooks. The manual is for membership within the U.S. Outside U.S. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series...
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... (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. At least 256 MB SDRAM preinstalled. 15.0-inch XGA ...(2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
... (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. At least 256 MB SDRAM preinstalled. 15.0-inch XGA ...(2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
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...Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 2.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-... 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (...
...Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 2.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-... 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (...
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... Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (...AMD Athlon (1.67-, 1.8-, 2.2-, and 2.0-GHz) Intel Celeron (2.4-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT ATI...
... Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (...AMD Athlon (1.67-, 1.8-, 2.2-, and 2.0-GHz) Intel Celeron (2.4-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT ATI...
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Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or ...GHz) Intel Celeron (1.6-, 1.7-, and 1.8-GHz) Up to 512 MB SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-...
Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or ...GHz) Intel Celeron (1.6-, 1.7-, and 1.8-GHz) Up to 512 MB SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-...
Maintenance and Service Guide
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...4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400... XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-,...
...4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400... XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-,...
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...Off 1-6 Product Information Service Manual HP Compaq nx9000 Processor AMD Athlon (1.8- or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display ...capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB...
...Off 1-6 Product Information Service Manual HP Compaq nx9000 Processor AMD Athlon (1.8- or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display ...capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB...
Maintenance and Service Guide
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..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or 14.1-inch XGA (1024 ×...
..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or 14.1-inch XGA (1024 ×...
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...plus on and off button 6. Infrared port* 9. One-touch buttons 3. Power button, turns the notebook on -off 5. Microphone option (not available) 8. Wireless on certain models 1-8 Product Information Service Manual Battery 11. CD-ROM, DVD, or other drive 12. Figure 1-1. Main status lights (left ...and battery 7. Notebook open/close latch 2. For an exploded view of the notebook, see page 4-2. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off button and indicator light* 10. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and ...
...plus on and off button 6. Infrared port* 9. One-touch buttons 3. Power button, turns the notebook on -off 5. Microphone option (not available) 8. Wireless on certain models 1-8 Product Information Service Manual Battery 11. CD-ROM, DVD, or other drive 12. Figure 1-1. Main status lights (left ...and battery 7. Notebook open/close latch 2. For an exploded view of the notebook, see page 4-2. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off button and indicator light* 10. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and ...
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Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a parallel printer or other serial device 19. Two universal Serial Bus (USB) .... Figure 1-2. Serial port (COM1), use this port for a serial mouse, modem, printer, or other parallel device 18. Volume controls* 26. Floppy drive* * on certain models Service Manual Product Information 1-9 LAN port* 16. IEEE 1394 port* 24. External monitor port 20.
Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a parallel printer or other serial device 19. Two universal Serial Bus (USB) .... Figure 1-2. Serial port (COM1), use this port for a serial mouse, modem, printer, or other parallel device 18. Volume controls* 26. Floppy drive* * on certain models Service Manual Product Information 1-9 LAN port* 16. IEEE 1394 port* 24. External monitor port 20.
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... microphone and audio out (headphones) 13. Power button, turns the notebook on -off 5. One-touch buttons 3. Touch pad, scroll pad, Select buttons, plus on certain models Service Manual Product Information 1-11 Audio mute button and audio mute light* 10. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Main status lights...
... microphone and audio out (headphones) 13. Power button, turns the notebook on -off 5. One-touch buttons 3. Touch pad, scroll pad, Select buttons, plus on certain models Service Manual Product Information 1-11 Audio mute button and audio mute light* 10. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Main status lights...
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Kensington lock cable slot (security connector) 23. Floppy drive* * on certain models 1-12 Product Information Service Manual AC adapter jack 16. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. External keyboard/mouse port 19. External monitor port 21. S-Video port* 22. Modem port* 24. IEEE 1394 port* 25. PCMCIA card and CardBus slot and button 26. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Two universal Serial Bus (USB) ports 17. Figure 1-5. LAN port* 18.
Kensington lock cable slot (security connector) 23. Floppy drive* * on certain models 1-12 Product Information Service Manual AC adapter jack 16. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. External keyboard/mouse port 19. External monitor port 21. S-Video port* 22. Modem port* 24. IEEE 1394 port* 25. PCMCIA card and CardBus slot and button 26. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Two universal Serial Bus (USB) ports 17. Figure 1-5. LAN port* 18.
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...off) Saves maximum power Turns off the display and other components Maintains current session in its power button. NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- Operation This section ...Standby or Hibernation mode. 1-14 Product Information Service Manual press the power button for 4 seconds (only if the Start menu procedure doesn't work) To turn on: Press the power button to restart, or to resume your notebook using its original factory configuration, with all ...
...off) Saves maximum power Turns off the display and other components Maintains current session in its power button. NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- Operation This section ...Standby or Hibernation mode. 1-14 Product Information Service Manual press the power button for 4 seconds (only if the Start menu procedure doesn't work) To turn on: Press the power button to restart, or to resume your notebook using its original factory configuration, with all ...
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... Caps Lock is charging. Battery status Green: The AC adapter is connected and the battery is not connected. Service Manual Product Information 1-15 Checking the Status of the Notebook The main status lights on the front of the keyboard locks. Off: The AC adapter is fully charged.... Lock The embedded keypad is missing or has a fault. Main Status Lights (front of notebook) Meaning Power status On: notebook is accessing the hard disk drive. Hard disk drive activity On: notebook is on an external keyboard). The keyboard status lights, located above the keyboard, indicate the...
... Caps Lock is charging. Battery status Green: The AC adapter is connected and the battery is not connected. Service Manual Product Information 1-15 Checking the Status of the Notebook The main status lights on the front of the keyboard locks. Off: The AC adapter is fully charged.... Lock The embedded keypad is missing or has a fault. Main Status Lights (front of notebook) Meaning Power status On: notebook is accessing the hard disk drive. Hard disk drive activity On: notebook is on an external keyboard). The keyboard status lights, located above the keyboard, indicate the...
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... . otherwise, cursor control is on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Fn Hot Keys Effect Decreases the display brightness Increases the display brightness Toggles among the built-in keypad on , then the numeric functions are active;
... . otherwise, cursor control is on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Fn Hot Keys Effect Decreases the display brightness Increases the display brightness Toggles among the built-in keypad on , then the numeric functions are active;
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Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Service Manual Product Information 1-17 Press the power button again to restart. • Use a ballpoint pen or a ...straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Press the power button to press the reset button on the bottom of the notebook. Resetting the Notebook...
Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Service Manual Product Information 1-17 Press the power button again to restart. • Use a ballpoint pen or a ...straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Press the power button to press the reset button on the bottom of the notebook. Resetting the Notebook...