End User License Agreement
Page 2
...only be licensed for the original Software Product identified by HP or its affiliates may not rent, lease or lend the Software Product or use the Software Product for restoring the hard disk of a hard disk drive-based solution, an external media-based recovery solution (e.g. ...EULA. 8. ADDITIONAL SOFTWARE. Third Party. All intellectual property rights in the Software Product and user documentation are protected by HP unless HP provides other terms along with any other applicable laws and international treaty provisions. You shall not remove any Microsoft operating system ...
...only be licensed for the original Software Product identified by HP or its affiliates may not rent, lease or lend the Software Product or use the Software Product for restoring the hard disk of a hard disk drive-based solution, an external media-based recovery solution (e.g. ...EULA. 8. ADDITIONAL SOFTWARE. Third Party. All intellectual property rights in the Software Product and user documentation are protected by HP unless HP provides other terms along with any other applicable laws and international treaty provisions. You shall not remove any Microsoft operating system ...
Maintenance and Service Guide
Page 3
... Disassembly Flowchart ...2-3 Removing the Battery ...2-4 Removing an SDRAM Module...2-5 Removing the Wireless LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing ...the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case ...2-26 Removing the Floppy Drive...2-32 Removing the Infrared (I/R) PCA...2-36 Removing the Audio PCA ...2-38 Removing ...
... Disassembly Flowchart ...2-3 Removing the Battery ...2-4 Removing an SDRAM Module...2-5 Removing the Wireless LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing ...the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case ...2-26 Removing the Floppy Drive...2-32 Removing the Infrared (I/R) PCA...2-36 Removing the Audio PCA ...2-38 Removing ...
Maintenance and Service Guide
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...24 Figure 2-18. Intel CPU Module Removal 2-45 Figure 2-29. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the Floppy Drive 2-33 Figure 2-23. Removing an SDRAM Module 2-6 Figure 2-5. Removing the ...Keyboard ...2-17 Figure 2-13. Removing the CD/DVD Drive 2-21 Figure 2-16. Removing the I/R PCA...2-37 Figure 2-25. Front View...1-8 Figure 1-2. Back View ...1-9 Figure 1-3. Back View ...1-12 Figure 1-6. Resetting the Notebook ...1-17 Figure 1-8. Removing the Battery ...2-4 Figure 2-3. ...
...24 Figure 2-18. Intel CPU Module Removal 2-45 Figure 2-29. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the Floppy Drive 2-33 Figure 2-23. Removing an SDRAM Module 2-6 Figure 2-5. Removing the ...Keyboard ...2-17 Figure 2-13. Removing the CD/DVD Drive 2-21 Figure 2-16. Removing the I/R PCA...2-37 Figure 2-25. Front View...1-8 Figure 1-2. Back View ...1-9 Figure 1-3. Back View ...1-12 Figure 1-6. Resetting the Notebook ...1-17 Figure 1-8. Removing the Battery ...2-4 Figure 2-3. ...
Maintenance and Service Guide
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..., plus on and off button 6. Microphone option (not available) 8. CD-ROM, DVD, or other drive 12. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Battery 11. Power button, turns the...notebook on -off 5. Features The following illustrations show the notebook's main external features. Keyboard status lights 4. Infrared port* 9. Figure 1-1. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off button and indicator light* 10. Main status lights (left to right), power mode, hard...
..., plus on and off button 6. Microphone option (not available) 8. CD-ROM, DVD, or other drive 12. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Battery 11. Power button, turns the...notebook on -off 5. Features The following illustrations show the notebook's main external features. Keyboard status lights 4. Infrared port* 9. Figure 1-1. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off button and indicator light* 10. Main status lights (left to right), power mode, hard...
Maintenance and Service Guide
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One-touch buttons 3. Notebook open/close latch 2. Touch pad, scroll pad, Select buttons, plus on -off button 6. Wireless on -off button and indicator light* 9. CD-ROM, DVD, or other drive 14. Figure 1-4. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500...microphone and audio out (headphones) 13. Power button, turns the notebook on certain models Service Manual Product Information 1-11 Keyboard status lights 4. Main status lights (left to right), power mode, hard disk activity, and battery 7. Audio mute button and audio mute light...
One-touch buttons 3. Notebook open/close latch 2. Touch pad, scroll pad, Select buttons, plus on -off button 6. Wireless on -off button and indicator light* 9. CD-ROM, DVD, or other drive 14. Figure 1-4. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500...microphone and audio out (headphones) 13. Power button, turns the notebook on certain models Service Manual Product Information 1-11 Keyboard status lights 4. Main status lights (left to right), power mode, hard disk activity, and battery 7. Audio mute button and audio mute light...
Maintenance and Service Guide
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... active (Fn+F8). Keypad Lock The embedded keypad is missing or has a fault. otherwise, cursor control is accessing the hard disk drive. Hard disk drive activity On: notebook is active (as marked on for the numeric keys; Num Lock Num Lock is active. Service Manual Product Information 1-15... Blinking: notebook is off ). Keyboard Status Lights Meaning Caps Lock Caps Lock is active. (The Keypad Lock must also be ...
... active (Fn+F8). Keypad Lock The embedded keypad is missing or has a fault. otherwise, cursor control is accessing the hard disk drive. Hard disk drive activity On: notebook is active (as marked on for the numeric keys; Num Lock Num Lock is active. Service Manual Product Information 1-15... Blinking: notebook is off ). Keyboard Status Lights Meaning Caps Lock Caps Lock is active. (The Keypad Lock must also be ...
Maintenance and Service Guide
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... pad with 101/102 key emulation. to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario...
... pad with 101/102 key emulation. to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario...
Maintenance and Service Guide
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Accessory Memory F4694-60901 317434-001 F4695-60901 317435-001 F4696-60901 317436-001 Hard Drives 0950-4193 319412-001 0950-4318 0950-4287 0950-4168 0950-4162 319413-001 0950-4319 0950-4360 0950-4176 0950-4320 319414-001 0950-..., Austr ABG (2w) Cord, Pwr, Europe ABB (2w) SPS-CORD-AC PWR 2 WIRE-INTL SPS-CORD-AC PWR 2 WIRE-IT Cord, Pwr, Japan ABJ (2w) Pavilion ze4200, nx9000, and Presario 2100 • • • • • • • • • Evo N1010v and Presario 1100 • • • • • •...
Accessory Memory F4694-60901 317434-001 F4695-60901 317435-001 F4696-60901 317436-001 Hard Drives 0950-4193 319412-001 0950-4318 0950-4287 0950-4168 0950-4162 319413-001 0950-4319 0950-4360 0950-4176 0950-4320 319414-001 0950-..., Austr ABG (2w) Cord, Pwr, Europe ABB (2w) SPS-CORD-AC PWR 2 WIRE-INTL SPS-CORD-AC PWR 2 WIRE-IT Cord, Pwr, Japan ABJ (2w) Pavilion ze4200, nx9000, and Presario 2100 • • • • • • • • • Evo N1010v and Presario 1100 • • • • • •...
Maintenance and Service Guide
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... AC-to-DC converter Graphics controller, video RAM Display output, backlight, power converter for backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive mechanism Keyboard BIOS, keyboard controller Power switch, one-touch buttons Key switches Keyboard circuitry, keyboard ... BIOS First source of disk-based startup code Second source of disk-based startup cod. Bootup Processor Memory Power Display Hard disk Floppy drive Keyboard PS/2 TouchPad Audio Status Serial Parallel Infrared PS/2 port USB S-Video Port Replicator PCMCIA Wireless LAN (certain models...
... AC-to-DC converter Graphics controller, video RAM Display output, backlight, power converter for backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive mechanism Keyboard BIOS, keyboard controller Power switch, one-touch buttons Key switches Keyboard circuitry, keyboard ... BIOS First source of disk-based startup code Second source of disk-based startup cod. Bootup Processor Memory Power Display Hard disk Floppy drive Keyboard PS/2 TouchPad Audio Status Serial Parallel Infrared PS/2 port USB S-Video Port Replicator PCMCIA Wireless LAN (certain models...
Maintenance and Service Guide
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... Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, floppy (page 2-32) • Drive, hard disk (page 2-9) • Feet, rubber (page 2-12) Heat sink (with fan) (page 2-40) • Keyboard (page 2-16) .... Service Manual Removal and Replacement 2-1 Symbols like these to remove and replace the notebook's components and assemblies. Without proper grounding, an electrostatic discharge can damage the notebook. (The symbol at the end of screws before you how to verify the sizes...
... Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, floppy (page 2-32) • Drive, hard disk (page 2-9) • Feet, rubber (page 2-12) Heat sink (with fan) (page 2-40) • Keyboard (page 2-16) .... Service Manual Removal and Replacement 2-1 Symbols like these to remove and replace the notebook's components and assemblies. Without proper grounding, an electrostatic discharge can damage the notebook. (The symbol at the end of screws before you how to verify the sizes...
Maintenance and Service Guide
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... M2.5×6.0mm screws. (The number of the notebook. Removing the Hard Disk Drive Service Manual Removal and Replacement 2-9 Carefully pull the hard disk drive out of plugs and screws varies by model). 3. Unplug the AC adapter, if present, and then remove the battery. 2. Figure 2-7. Removing the Hard Disk Drive (User-Replaceable) Required Equipment 1 Phillips screwdriver Removal...
... M2.5×6.0mm screws. (The number of the notebook. Removing the Hard Disk Drive Service Manual Removal and Replacement 2-9 Carefully pull the hard disk drive out of plugs and screws varies by model). 3. Unplug the AC adapter, if present, and then remove the battery. 2. Figure 2-7. Removing the Hard Disk Drive (User-Replaceable) Required Equipment 1 Phillips screwdriver Removal...
Maintenance and Service Guide
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4. Removing the Hard Disk Drive Tray 2-10 Removal and Replacement Service Manual See note below NOTE: Connector bar not used on HP Pavilion ze5x00 series Figure 2-8. Remove the four M3.0×4.0mm screws from the hard disk drive. Remove the connector bar from the hard disk drive and hard disk drive tray, and then lift the drive out of the tray. 5.
4. Removing the Hard Disk Drive Tray 2-10 Removal and Replacement Service Manual See note below NOTE: Connector bar not used on HP Pavilion ze5x00 series Figure 2-8. Remove the four M3.0×4.0mm screws from the hard disk drive. Remove the connector bar from the hard disk drive and hard disk drive tray, and then lift the drive out of the tray. 5.
Maintenance and Service Guide
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...select to display the Boot menu. 5. If the hard disk is running, replace the OS CD with the Driver Recovery CD. When the operating system has been installed and while Windows is partitioned into the notebook's CD/DVD drive. Turn on -screen instructions for installing the drivers.... 10. When the HP logo appears, press esc to restore only the C partition. 7. When prompted to recover the...
...select to display the Boot menu. 5. If the hard disk is running, replace the OS CD with the Driver Recovery CD. When the operating system has been installed and while Windows is partitioned into the notebook's CD/DVD drive. Turn on -screen instructions for installing the drivers.... 10. When the HP logo appears, press esc to restore only the C partition. 7. When prompted to recover the...
Maintenance and Service Guide
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...the battery bay • One from the rear panel. 8. Remove the two M2.5×4.0mm screws from the hard disk drive bay 5. Lift the top case off of the notebook and then disconnect the touch pad cable from the top case. 9. Remove the remaining 14 M2.5×6.0mm ...• Switchboard PCA (page 2-19) • CD/DVD drive (page 2-20) • Display assembly (page 2-23) 3. Removing the Top Case (Service Partners Only) NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models. Turn...
...the battery bay • One from the rear panel. 8. Remove the two M2.5×4.0mm screws from the hard disk drive bay 5. Lift the top case off of the notebook and then disconnect the touch pad cable from the top case. 9. Remove the remaining 14 M2.5×6.0mm ...• Switchboard PCA (page 2-19) • CD/DVD drive (page 2-20) • Display assembly (page 2-23) 3. Removing the Top Case (Service Partners Only) NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models. Turn...
Maintenance and Service Guide
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...correct location. Be sure to note of the correct location of each side of the notebook CAUTION: The 16 screws removed in damage to HP Pavilion 5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presario 2500 models. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug... in step 4 are 3 different lengths. Turn the notebook bottom side up with the front facing forward. 4. NOTE: This section applies only to the notebook. 2-26 Removal and Replacement Service Manual Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13)...
...correct location. Be sure to note of the correct location of each side of the notebook CAUTION: The 16 screws removed in damage to HP Pavilion 5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presario 2500 models. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug... in step 4 are 3 different lengths. Turn the notebook bottom side up with the front facing forward. 4. NOTE: This section applies only to the notebook. 2-26 Removal and Replacement Service Manual Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13)...
Maintenance and Service Guide
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...or resuming. CPU module Switchboard PCA Motherboard Display assembly Hard drive Beeps once, spins hard disk, repeats, but display remains off , and reconnect power and try again. Startup Does not boot on page 1-25. Reinsert any PC cards, press the reset button to turn on, ...does not turn notebook off , try again. If monitor shows activity but one SDRAM module and try again. If OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. Remove all but OS does not start from floppy drive, reload hard drive, replace hard drive. 3-8 Troubleshooting ...
...or resuming. CPU module Switchboard PCA Motherboard Display assembly Hard drive Beeps once, spins hard disk, repeats, but display remains off , and reconnect power and try again. Startup Does not boot on page 1-25. Reinsert any PC cards, press the reset button to turn on, ...does not turn notebook off , try again. If monitor shows activity but one SDRAM module and try again. If OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. Remove all but OS does not start from floppy drive, reload hard drive, replace hard drive. 3-8 Troubleshooting ...
Maintenance and Service Guide
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... notebook. Use Disk Defragmenter to certain sites. Password removal is installed and connected correctly. If available, try another battery. Use BIOS Setup to check hard disk. Use Tools tab in disk's Properties sheet to check default boot order. Check boot order in floppy drive. Make sure CD/DVD is bootable. CD/DVD drive Motherboard Hard drive Hard drive...
... notebook. Use Disk Defragmenter to certain sites. Password removal is installed and connected correctly. If available, try another battery. Use BIOS Setup to check hard disk. Use Tools tab in disk's Properties sheet to check default boot order. Check boot order in floppy drive. Make sure CD/DVD is bootable. CD/DVD drive Motherboard Hard drive Hard drive...
Maintenance and Service Guide
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.... Was notebook or drive dropped? External display Motherboard Hard drive or connector Motherboard Hard drive Depends on noise source If drive case is on keyboard Caused by customer abuse. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Remove and reinstall hard drive. Check for... dark or light discoloration visible when display is damaged, drive may not operate properly. Declared to be caused by excessive pressure applied to be caused by customer abuse. Check hard disk installation. Declared to be caused by customer abuse....
.... Was notebook or drive dropped? External display Motherboard Hard drive or connector Motherboard Hard drive Depends on noise source If drive case is on keyboard Caused by customer abuse. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Remove and reinstall hard drive. Check for... dark or light discoloration visible when display is damaged, drive may not operate properly. Declared to be caused by excessive pressure applied to be caused by customer abuse. Check hard disk installation. Declared to be caused by customer abuse....
Maintenance and Service Guide
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...Clean with e-Diagtools diagnostics. CD/DVD drive Repair Center: Comments Make sure floppy drive is unavailable for other media. Movie may be paused. Repair Center: Likely Causes Hard drive No response from floppy drive. Make sure CD/DVD drive is less than normal Disk's reported capacity...vary for proper insertion, dirt, or damage. Restart notebook. Press Play button. Test hard disk drive with soft cloth or replace as needed. Use Recovery CDs to reformat hard disk and reinstall factory software. Check hard disk using Tools tab in disk's Properties sheet. Check...
...Clean with e-Diagtools diagnostics. CD/DVD drive Repair Center: Comments Make sure floppy drive is unavailable for other media. Movie may be paused. Repair Center: Likely Causes Hard drive No response from floppy drive. Make sure CD/DVD drive is less than normal Disk's reported capacity...vary for proper insertion, dirt, or damage. Restart notebook. Press Play button. Test hard disk drive with soft cloth or replace as needed. Use Recovery CDs to reformat hard disk and reinstall factory software. Check hard disk using Tools tab in disk's Properties sheet. Check...
Maintenance and Service Guide
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..., consider installing additional SDRAM. Check settings in AC adapter for 24 hours to modify hard disk power settings. Make sure hard drive has adequate free space. Symptom Miscellaneous Clock loses time Notebook gets abnormally hot Notebook pauses or runs sluggishly Notebook still on but stops responding Accessories Port replicator problems Call Center: Suggestions Repair Center: Likely...
..., consider installing additional SDRAM. Check settings in AC adapter for 24 hours to modify hard disk power settings. Make sure hard drive has adequate free space. Symptom Miscellaneous Clock loses time Notebook gets abnormally hot Notebook pauses or runs sluggishly Notebook still on but stops responding Accessories Port replicator problems Call Center: Suggestions Repair Center: Likely...