HP Notebook Series - Maintenance, Shipping and Travel Guide
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Contents 1 Maintaining Your Software and Personal Data Installing a Retail Version of an Operating System. . . . . 1-1 Virus Protection 1-2 Backup Utilities 1-2 2 Maintaining Your Hardware Monitoring Notebook Temperature 2-2 Cleaning Your Notebook 2-2 Cleaning the Keyboard 2-3 Cleaning the Display 2-4 Cleaning the TouchPad 2-4 Cleaning an External Mouse 2-5 Caring for Drives 2-7 3 Preparing the Notebook for Shipping or Traveling Traveling with the Notebook 3-1 Maintenance, Shipping and Travel iii
Contents 1 Maintaining Your Software and Personal Data Installing a Retail Version of an Operating System. . . . . 1-1 Virus Protection 1-2 Backup Utilities 1-2 2 Maintaining Your Hardware Monitoring Notebook Temperature 2-2 Cleaning Your Notebook 2-2 Cleaning the Keyboard 2-3 Cleaning the Display 2-4 Cleaning the TouchPad 2-4 Cleaning an External Mouse 2-5 Caring for Drives 2-7 3 Preparing the Notebook for Shipping or Traveling Traveling with the Notebook 3-1 Maintenance, Shipping and Travel iii
HP Notebook Series - Maintenance, Shipping and Travel Guide
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...which can erase your data. ■ Keep liquids and excessive moisture away from your notebook and keyboard to prevent costly repairs. Å WARNING: To reduce the risk of time. ■ Use your notebook to direct sunlight, extreme temperatures, or ultraviolet light for extended periods of electric shock... display, do not place anything on top of the notebook even when it is designed as fabric or carpet, to block the airflow. Maintenance, Shipping and Travel 2-1 Do not allow liquids to drip onto the notebook keyboard. ■ Avoid exposing your notebook only on a solid, flat surface.
...which can erase your data. ■ Keep liquids and excessive moisture away from your notebook and keyboard to prevent costly repairs. Å WARNING: To reduce the risk of time. ■ Use your notebook to direct sunlight, extreme temperatures, or ultraviolet light for extended periods of electric shock... display, do not place anything on top of the notebook even when it is designed as fabric or carpet, to block the airflow. Maintenance, Shipping and Travel 2-1 Do not allow liquids to drip onto the notebook keyboard. ■ Avoid exposing your notebook only on a solid, flat surface.
HP Notebook Series - Maintenance, Shipping and Travel Guide
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... for more , shut it is designed to clean your notebook or any of increased power consumption, it down the notebook. ❏ Remove all battery packs and store them in a cool, dry place. The notebook complies with the user-accessible surface temperature limits defined by... its components. Å WARNING: Do not spray liquids on your notebook's finish and interior components. 2-2 Maintenance, Shipping and Travel To avoid potential discomfort or burns, do not block the air vents or use the notebook on your notebook, display, or keyboard. Maintaining Your Hardware ■ If the...
... for more , shut it is designed to clean your notebook or any of increased power consumption, it down the notebook. ❏ Remove all battery packs and store them in a cool, dry place. The notebook complies with the user-accessible surface temperature limits defined by... its components. Å WARNING: Do not spray liquids on your notebook's finish and interior components. 2-2 Maintenance, Shipping and Travel To avoid potential discomfort or burns, do not block the air vents or use the notebook on your notebook, display, or keyboard. Maintaining Your Hardware ■ If the...
HP Notebook Series - Maintenance, Shipping and Travel Guide
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Maintaining Your Hardware Cleaning the Keyboard Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can of any kind on the surfaces, rather than remove it. ... trapped beneath the keys. Do not use liquids of compressed air with a straw extension to clean the keyboard, because you may deposit normal household debris on the keyboard, because they may permanently damage your keyboard. Cleaning the keyboard Ä CAUTION: Do not use a regular vacuum cleaner to blow air in and around the keys...
Maintaining Your Hardware Cleaning the Keyboard Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can of any kind on the surfaces, rather than remove it. ... trapped beneath the keys. Do not use liquids of compressed air with a straw extension to clean the keyboard, because you may deposit normal household debris on the keyboard, because they may permanently damage your keyboard. Cleaning the keyboard Ä CAUTION: Do not use a regular vacuum cleaner to blow air in and around the keys...
Maintenance and Service Guide
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... LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case...
... LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case...
Maintenance and Service Guide
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Bottom View...1-13 Figure 1-7. Resetting the Notebook ...1-17 Figure 1-8. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Keyboard ...2-17 Figure 2-13. Removing the Display Assembly 2-24 Figure 2-18. Removing the Top Case...2-27 Figure 2-19. Removing ... Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Back View ...1-9 Figure 1-3. Removing the Battery ...2-4 Figure 2-3. Removing the Keyboard Cover 2-14 Figure 2-10. Intel CPU Module Removal 2-45 Figure 2-29. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Replaceable Module Diagram...
Bottom View...1-13 Figure 1-7. Resetting the Notebook ...1-17 Figure 1-8. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Keyboard ...2-17 Figure 2-13. Removing the Display Assembly 2-24 Figure 2-18. Removing the Top Case...2-27 Figure 2-19. Removing ... Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Back View ...1-9 Figure 1-3. Removing the Battery ...2-4 Figure 2-3. Removing the Keyboard Cover 2-14 Figure 2-10. Intel CPU Module Removal 2-45 Figure 2-29. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Replaceable Module Diagram...
Maintenance and Service Guide
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... 3-28 Table 4-1. Replaceable Parts ...4-4 Table 4-2. Part Number Reference...4-12 Table 5-1. Basic Troubleshooting Steps ...3-3 Figure 4-1. Keyboard Status Lights...1-15 Table 1-5. Scope of Serial Number Label 2-59 Figure 2-39. Troubleshooting Suggestions...3-8 Table 3-4. Replacing the... Figure 2-36. Accessory Replaceable Parts 4-11 Table 4-3. Exploded View ...4-3 Tables Table 1-1. Main Status Lights (front of notebook 1-15 Table 1-4. Accessories ...1-22 Table 1-8. POST Messages ...3-24 Table 3-6. Product Comparisons...1-1 Table 1-2. Removing the Motherboard...
... 3-28 Table 4-1. Replaceable Parts ...4-4 Table 4-2. Part Number Reference...4-12 Table 5-1. Basic Troubleshooting Steps ...3-3 Figure 4-1. Keyboard Status Lights...1-15 Table 1-5. Scope of Serial Number Label 2-59 Figure 2-39. Troubleshooting Suggestions...3-8 Table 3-4. Replacing the... Figure 2-36. Accessory Replaceable Parts 4-11 Table 4-3. Exploded View ...4-3 Tables Table 1-1. Main Status Lights (front of notebook 1-15 Table 1-4. Accessories ...1-22 Table 1-8. POST Messages ...3-24 Table 3-6. Product Comparisons...1-1 Table 1-2. Removing the Motherboard...
Maintenance and Service Guide
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..., scroll pad, Select buttons, plus on certain models 1-8 Product Information Service Manual PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off button 6. For an exploded view of the notebook, see page 4-2. Battery 11. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1.
..., scroll pad, Select buttons, plus on certain models 1-8 Product Information Service Manual PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off button 6. For an exploded view of the notebook, see page 4-2. Battery 11. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1.
Maintenance and Service Guide
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...* 10. Audio jacks (left to right): external microphone and audio out (headphones) 13. Notebook open/close latch 2. One-touch buttons 3. Keyboard status lights 4. Touch pad, scroll pad, Select buttons, plus on and off button 6. Volume controls* 12. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Power button, turns the...
...* 10. Audio jacks (left to right): external microphone and audio out (headphones) 13. Notebook open/close latch 2. One-touch buttons 3. Keyboard status lights 4. Touch pad, scroll pad, Select buttons, plus on and off button 6. Volume controls* 12. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Power button, turns the...
Maintenance and Service Guide
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Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. S-Video port* 22. Kensington lock cable slot (security connector) 23. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. PCMCIA card and CardBus slot and button 26. Floppy drive* * on certain models 1-12 Product Information Service Manual External keyboard/mouse port 19. Modem port* 24. LAN port* 18. AC adapter jack 16. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. External monitor port 21. Figure 1-5.
Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. S-Video port* 22. Kensington lock cable slot (security connector) 23. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. PCMCIA card and CardBus slot and button 26. Floppy drive* * on certain models 1-12 Product Information Service Manual External keyboard/mouse port 19. Modem port* 24. LAN port* 18. AC adapter jack 16. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. External monitor port 21. Figure 1-5.
Maintenance and Service Guide
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.... Service Manual Product Information 1-15 The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. otherwise, cursor control is off or in Standby mode. Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is...adapter is active. (The Keypad Lock must also be on the front of the notebook report power status, battery status, and hard disk activity. Num Lock must also be on an external keyboard). Keyboard Status Lights Meaning Caps Lock Caps Lock is missing or has a fault. Blinking...
.... Service Manual Product Information 1-15 The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. otherwise, cursor control is off or in Standby mode. Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is...adapter is active. (The Keypad Lock must also be on the front of the notebook report power status, battery status, and hard disk activity. Num Lock must also be on an external keyboard). Keyboard Status Lights Meaning Caps Lock Caps Lock is missing or has a fault. Blinking...
Maintenance and Service Guide
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...marked on both keys. Enters Hibernation mode Toggles Scroll Lock on , then the numeric functions are active; Does not affect an external keyboard. Fn Hot Keys Effect Decreases the display brightness Increases the display brightness Toggles among the built-in keypad on and off Increases the...Manual otherwise, cursor control is on and off . Toggles the built-in display, an external display, and simultaneous display on an external keyboard). Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key-a shortcut key sequence-for various system controls...
...marked on both keys. Enters Hibernation mode Toggles Scroll Lock on , then the numeric functions are active; Does not affect an external keyboard. Fn Hot Keys Effect Decreases the display brightness Increases the display brightness Toggles among the built-in keypad on and off Increases the...Manual otherwise, cursor control is on and off . Toggles the built-in display, an external display, and simultaneous display on an external keyboard). Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key-a shortcut key sequence-for various system controls...
Maintenance and Service Guide
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...floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules Up to 1...sound via 2 built-in speakers 3D-enhanced audio Volume and mute buttons (certain models) Headphone-out and microphone-in 87/88-key touch-type QWERTY keyboard with integrated scroll pad, on-off button and indicator Left and right Select buttons Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) ...
...floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules Up to 1...sound via 2 built-in speakers 3D-enhanced audio Volume and mute buttons (certain models) Headphone-out and microphone-in 87/88-key touch-type QWERTY keyboard with integrated scroll pad, on-off button and indicator Left and right Select buttons Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) ...
Maintenance and Service Guide
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...AC adapter Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy drive Motherboard Switchboard PCA Keyboard Motherboard Top case Motherboard Speaker assembly Motherboard Switchboard PCA Top case Motherboard Motherboard Motherboard IR PCA ... backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive mechanism Keyboard BIOS, keyboard controller Power switch, one-touch buttons Key switches Keyboard circuitry, keyboard controller, keyboard BIOS Touch pad sensor, Select buttons, controller (PS/2 output) Audio controller, audio...
...AC adapter Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy drive Motherboard Switchboard PCA Keyboard Motherboard Top case Motherboard Speaker assembly Motherboard Switchboard PCA Top case Motherboard Motherboard Motherboard IR PCA ... backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive mechanism Keyboard BIOS, keyboard controller Power switch, one-touch buttons Key switches Keyboard circuitry, keyboard controller, keyboard BIOS Touch pad sensor, Select buttons, controller (PS/2 output) Audio controller, audio...
Maintenance and Service Guide
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...are displayed throughout this chapter to remove and replace the notebook's components and assemblies. Installing a wrong-size screw can damage the notebook. (The symbol at the end of each section below. You can damage the notebook and its components. Service Manual Removal and Replacement 2-1 Table...(page 2-4) • Card, wireless LAN Mini PCI (page 2-7) Case, bottom (page 2-59) Case, top (page 2-26) CPU module (page 2-44) • Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, ...
...are displayed throughout this chapter to remove and replace the notebook's components and assemblies. Installing a wrong-size screw can damage the notebook. (The symbol at the end of each section below. You can damage the notebook and its components. Service Manual Removal and Replacement 2-1 Table...(page 2-4) • Card, wireless LAN Mini PCI (page 2-7) Case, bottom (page 2-59) Case, top (page 2-26) CPU module (page 2-44) • Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, ...
Maintenance and Service Guide
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...Manual Removal and Replacement 2-13 Damaging either antenna PCA can degrade notebook performance. Unplug the AC adapter, if present, and then remove the battery. 2. Carefully insert a flat-blade screwdriver blade under the keyboard cover near the right end, then near the center, then ...near the left and right display assembly hinges. Gently pry up the center of the notebook. 3. Removing the Keyboard Cover Required Equipment • 1 Phillips screwdriver •...
...Manual Removal and Replacement 2-13 Damaging either antenna PCA can degrade notebook performance. Unplug the AC adapter, if present, and then remove the battery. 2. Carefully insert a flat-blade screwdriver blade under the keyboard cover near the right end, then near the center, then ...near the left and right display assembly hinges. Gently pry up the center of the notebook. 3. Removing the Keyboard Cover Required Equipment • 1 Phillips screwdriver •...
Maintenance and Service Guide
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...and right-center of the display assembly hinge, gently pry up, and then lift the cover out. Removing the Keyboard Cover NOTE: When removing the keyboard cover on the left side of display assembly hinge to completely remove the cover. If necessary, while holding the center... the panel into the mating slots under the keyboard, and then press the panel into place. 2-14 Removal and Replacement Service Manual Figure 2-10. 4. Figure 2-9. Disconnecting the Speaker Cable Reassembly Note Insert the tabs on HP Pavilion 5300 and 5200, HP Compaq nx9010, and Compaq Presario 2500 models,...
...and right-center of the display assembly hinge, gently pry up, and then lift the cover out. Removing the Keyboard Cover NOTE: When removing the keyboard cover on the left side of display assembly hinge to completely remove the cover. If necessary, while holding the center... the panel into the mating slots under the keyboard, and then press the panel into place. 2-14 Removal and Replacement Service Manual Figure 2-10. 4. Figure 2-9. Disconnecting the Speaker Cable Reassembly Note Insert the tabs on HP Pavilion 5300 and 5200, HP Compaq nx9010, and Compaq Presario 2500 models,...
Maintenance and Service Guide
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... 2-15 Remove the M2.5×6.0mm screw that secures the speaker assembly to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Series notebooks. Refer to the "Removing the Top Case" section later in this chapter... the top case and speakers on the HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebooks. The HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebook speakers are integrated into the top case. Figure 2-11. Remove the keyboard cover (page 2-13). 3.
... 2-15 Remove the M2.5×6.0mm screw that secures the speaker assembly to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Series notebooks. Refer to the "Removing the Top Case" section later in this chapter... the top case and speakers on the HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebooks. The HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebook speakers are integrated into the top case. Figure 2-11. Remove the keyboard cover (page 2-13). 3.
Maintenance and Service Guide
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... then disconnect the motherboard cable. 6. Excessive flexing can damage the keyboard cable connectors. • Lay the keyboard face down on the top case, forward of the keyboard into their slots in the top case, and then lower the keyboard into place. 2-16 Removal and Replacement Service Manual Lift up on...the bottom of its normal position, and then reconnect the keyboard cable. • Slide the metal tabs on the keyboard at the switchboard PCA end, and then pull it toward the display assembly to the top case. 4. Remove the keyboard. Unplug the AC adapter, if present, and then ...
... then disconnect the motherboard cable. 6. Excessive flexing can damage the keyboard cable connectors. • Lay the keyboard face down on the top case, forward of the keyboard into their slots in the top case, and then lower the keyboard into place. 2-16 Removal and Replacement Service Manual Lift up on...the bottom of its normal position, and then reconnect the keyboard cable. • Slide the metal tabs on the keyboard at the switchboard PCA end, and then pull it toward the display assembly to the top case. 4. Remove the keyboard. Unplug the AC adapter, if present, and then ...
Maintenance and Service Guide
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Figure 2-12. Removing the Keyboard Service Manual Removal and Replacement 2-17
Figure 2-12. Removing the Keyboard Service Manual Removal and Replacement 2-17