End User License Agreement
Page 2
..., this EULA. 5. Third Party. PROPRIETARY RIGHTS. TERM. This EULA will prevail. 4. You agree that HP and its suppliers and are owned by the Microsoft License Agreement. 2. f. Recovery Solution. After upgrading, you must include all the EULA terms. Upon transfer of the Software Product, your...effective unless terminated or rejected. LIMITATION ON REVERSE ENGINEERING. This EULA is expressly provided for in such recovery solution shall be licensed for the upgrade. entirely by HP as an upgrade, you may make a one-time transfer of the Software Product to another end ...
..., this EULA. 5. Third Party. PROPRIETARY RIGHTS. TERM. This EULA will prevail. 4. You agree that HP and its suppliers and are owned by the Microsoft License Agreement. 2. f. Recovery Solution. After upgrading, you must include all the EULA terms. Upon transfer of the Software Product, your...effective unless terminated or rejected. LIMITATION ON REVERSE ENGINEERING. This EULA is expressly provided for in such recovery solution shall be licensed for the upgrade. entirely by HP as an upgrade, you may make a one-time transfer of the Software Product to another end ...
HP Notebook Series - Maintenance, Shipping and Travel Guide
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... provide added functionality for power management, security, and the use of drives and PC Cards. Ä CAUTION: Replacing an HP enhanced operating system with your system is enhanced by HP. However, if your Information Services department before updating system ROM. In other cases... system included in system lockups and loss of enhancements added by HP. Maintenance, Shipping and Travel 1-1 1 Maintaining Your Software and Personal Data HP recommends that you may result in the QuickRestore System Recovery CD is connected to confer with a retail version will become ...
... provide added functionality for power management, security, and the use of drives and PC Cards. Ä CAUTION: Replacing an HP enhanced operating system with your system is enhanced by HP. However, if your Information Services department before updating system ROM. In other cases... system included in system lockups and loss of enhancements added by HP. Maintenance, Shipping and Travel 1-1 1 Maintaining Your Software and Personal Data HP recommends that you may result in the QuickRestore System Recovery CD is connected to confer with a retail version will become ...
Maintenance and Service Guide
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..., press and hold down the power button until the display shuts down Windows: press ctrl+alt+del, and then select Shut Down > Restart. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Press the power button again to restart. • Use a ballpoint... clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. If this happens, try the following in the order listed.
..., press and hold down the power button until the display shuts down Windows: press ctrl+alt+del, and then select Shut Down > Restart. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Press the power button again to restart. • Use a ballpoint... clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. If this happens, try the following in the order listed.
Maintenance and Service Guide
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This process can install the factory software on or restart the notebook. 4. Connect the AC adapter to restore only the C partition. 7. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (assuming "D:" is running, replace the OS CD with the Driver Recovery CD. Follow the on the drive door to open it... AC adapter until the process completes. 1. If autorun is partitioned into the notebook's CD/DVD drive. Service Manual Removal and Replacement 2-11 If prompted, accept the recommended partition size. When the HP logo appears, press esc to select the CD/DVD drive as the first boot...
This process can install the factory software on or restart the notebook. 4. Connect the AC adapter to restore only the C partition. 7. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (assuming "D:" is running, replace the OS CD with the Driver Recovery CD. Follow the on the drive door to open it... AC adapter until the process completes. 1. If autorun is partitioned into the notebook's CD/DVD drive. Service Manual Removal and Replacement 2-11 If prompted, accept the recommended partition size. When the HP logo appears, press esc to select the CD/DVD drive as the first boot...
Maintenance and Service Guide
Page 89
...Update, > Download New > OK. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all 3 methods. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. Using e-DiagTools for Windows CAUTION: The BIOS update completely replaces the previous BIOS, so ...for creating a BIOS floppy disk are running. 2. Repairing the BIOS IC (Service Partners Only) The notebook's BIOS IC cannot be able to reprogram a malfunctioning BIOS IC using either e-DiagTools for Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk.
...Update, > Download New > OK. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all 3 methods. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. Using e-DiagTools for Windows CAUTION: The BIOS update completely replaces the previous BIOS, so ...for creating a BIOS floppy disk are running. 2. Repairing the BIOS IC (Service Partners Only) The notebook's BIOS IC cannot be able to reprogram a malfunctioning BIOS IC using either e-DiagTools for Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk.
Maintenance and Service Guide
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... and connected correctly. Check for corrupt files on hard drive, use Recovery CDs to optimize hard disk. Remove and reinstall hard drive. Password removal is installed and connected correctly. Check battery contacts. Restart notebook. Make sure CD/DVD is bootable. Power Service Manual Troubleshooting and... Properties sheet to check default boot order. Use Disk Defragmenter to reinstall factory software onto hard drive, replace hard drive. If notebook boots from CD in CD/DVD drive Sluggish startup or shutdown Error message such as "Invalid system disk" or "Auto IDE error...
... and connected correctly. Check for corrupt files on hard drive, use Recovery CDs to optimize hard disk. Remove and reinstall hard drive. Password removal is installed and connected correctly. Check battery contacts. Restart notebook. Make sure CD/DVD is bootable. Power Service Manual Troubleshooting and... Properties sheet to check default boot order. Use Disk Defragmenter to reinstall factory software onto hard drive, replace hard drive. If notebook boots from CD in CD/DVD drive Sluggish startup or shutdown Error message such as "Invalid system disk" or "Auto IDE error...
Maintenance and Service Guide
Page 105
... using Control Panel, Administrative Tools, and Computer Management under Storage. Movie may be paused. Back up files if possible, then use Recovery CDs to diagnostic software. Hard disk allocates approximately 20 MB to reformat hard disk and reinstall factory software. Use.... Repair Center: Likely Causes Hard drive No response from floppy drive. Floppy drive Motherboard Check disk for other media. Check partitions using HP certified media. This space is installed and connected correctly. Restart notebook. Service Manual Troubleshooting and Diagnostics 3-13
... using Control Panel, Administrative Tools, and Computer Management under Storage. Movie may be paused. Back up files if possible, then use Recovery CDs to diagnostic software. Hard disk allocates approximately 20 MB to reformat hard disk and reinstall factory software. Use.... Repair Center: Likely Causes Hard drive No response from floppy drive. Floppy drive Motherboard Check disk for other media. Check partitions using HP certified media. This space is installed and connected correctly. Restart notebook. Service Manual Troubleshooting and Diagnostics 3-13
Maintenance and Service Guide
Page 106
...PS/2 keyboard and mouse with soft cloth or replace as needed , uninstall PC Friendly and restart notebook. Clean with Yadapter do not work properly Embedded numeric keypad does not work...hard-coded on number lock. CD/DVD drive Motherboard If software was removed, use the Recovery CDs to 10 seconds after closing tray before pressing Play. Check settings in connector on ...14 Troubleshooting and Diagnostics Service Manual KeyboarD Motherboard Y-adapter PS/2 device Motherboard Repair Center: Comments HP warranty does not cover expense of times (usually no more than 4). When this situation....
...PS/2 keyboard and mouse with soft cloth or replace as needed , uninstall PC Friendly and restart notebook. Clean with Yadapter do not work properly Embedded numeric keypad does not work...hard-coded on number lock. CD/DVD drive Motherboard If software was removed, use the Recovery CDs to 10 seconds after closing tray before pressing Play. Check settings in connector on ...14 Troubleshooting and Diagnostics Service Manual KeyboarD Motherboard Y-adapter PS/2 device Motherboard Repair Center: Comments HP warranty does not cover expense of times (usually no more than 4). When this situation....
Maintenance and Service Guide
Page 113
... 3-21 11. Press F3 and then any key to display the Support Ticket. 14. In Windows, select Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for repair and/or follow-up actions. To save or print the Support Ticket, select Save As or Print. The first time you... make an e-mail connection from the Recovery CD or DVD. e-Diagtools for Windows, use the e-Diagtools menu. Boot from the hard disk, you to determine which of the e-Diagtools tests, refer...
... 3-21 11. Press F3 and then any key to display the Support Ticket. 14. In Windows, select Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for repair and/or follow-up actions. To save or print the Support Ticket, select Save As or Print. The first time you... make an e-mail connection from the Recovery CD or DVD. e-Diagtools for Windows, use the e-Diagtools menu. Boot from the hard disk, you to determine which of the e-Diagtools tests, refer...
Maintenance and Service Guide
Page 116
...area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize Intelligent System Monitoring ...initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area 3-24 Troubleshooting...
...area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize Intelligent System Monitoring ...initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area 3-24 Troubleshooting...
Maintenance and Service Guide
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... for PCMCIA Initialize digitizer and display message Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize...
... for PCMCIA Initialize digitizer and display message Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize...
Service Manual
Page 63
Resetting the Notebook Note To boot from a CD, insert a bootable CD (such as the temporary boot device. If this happens, try the following in the order listed. Figure 1-7. Service Manual Product Information 1-57 Press Esc when the HP logo appears, then select the CD/DVD drive as the Recovery CDs) into the CD/DVD... XP: press CTRL+ALT+DEL, and then click Shut Down, Restart. Press the power button to press the reset button on the bottom of the notebook. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the...
Resetting the Notebook Note To boot from a CD, insert a bootable CD (such as the temporary boot device. If this happens, try the following in the order listed. Figure 1-7. Service Manual Product Information 1-57 Press Esc when the HP logo appears, then select the CD/DVD drive as the Recovery CDs) into the CD/DVD... XP: press CTRL+ALT+DEL, and then click Shut Down, Restart. Press the power button to press the reset button on the bottom of the notebook. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the...
Service Manual
Page 81
... If the hard disk is turned off, use a pin or straightened paper clip to press the release switch on or restart the notebook. 4. To create the Utility partition without affecting other drives. Removing the Hard Disk Drive Tray Recovering the Factory Software The following process... Use the arrow keys to install the operating system. 4. If prompted, accept the recommended partition size. When the HP logo appears, press Esc to the notebook. 2. Figure 2-8. Insert Recovery CD disk 1 into several logical drives, you can take up to 15 minutes to complete. (For more information ...
... If the hard disk is turned off, use a pin or straightened paper clip to press the release switch on or restart the notebook. 4. To create the Utility partition without affecting other drives. Removing the Hard Disk Drive Tray Recovering the Factory Software The following process... Use the arrow keys to install the operating system. 4. If prompted, accept the recommended partition size. When the HP logo appears, press Esc to the notebook. 2. Figure 2-8. Insert Recovery CD disk 1 into several logical drives, you can take up to 15 minutes to complete. (For more information ...
Service Manual
Page 132
...BIOS floppy disk, or a Crisis Recovery floppy disk. If it . 3. Connect the AC adapter to reset the notebook. In some cases, however, you must replace the motherboard. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. See below for ...instructions for Windows or a BIOS floppy disk to reprogram the BIOS IC. The BIOS update also resets the configurations in the Connect window to the Internet. 5. Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP...
...BIOS floppy disk, or a Crisis Recovery floppy disk. If it . 3. Connect the AC adapter to reset the notebook. In some cases, however, you must replace the motherboard. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. See below for ...instructions for Windows or a BIOS floppy disk to reprogram the BIOS IC. The BIOS update also resets the configurations in the Connect window to the Internet. 5. Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP...
Service Manual
Page 142
Password forgotten. Power No power. Check for corrupt files on hard drive, use Recovery CDs to check hard disk. Hard drive. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. ...sheet to reinstall factory software onto hard drive, replace hard drive. AC adapter. Motherboard. Service Manual Troubleshooting and Diagnostics 3-7 Repair Center: Comments If notebook boots from floppy drive, check for disk in floppy drive. Hard drive contacts. Use Disk Defragmenter to certain sites. Remove and reinstall hard drive....
Password forgotten. Power No power. Check for corrupt files on hard drive, use Recovery CDs to check hard disk. Hard drive. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. ...sheet to reinstall factory software onto hard drive, replace hard drive. AC adapter. Motherboard. Service Manual Troubleshooting and Diagnostics 3-7 Repair Center: Comments If notebook boots from floppy drive, check for disk in floppy drive. Hard drive contacts. Use Disk Defragmenter to certain sites. Remove and reinstall hard drive....
Service Manual
Page 146
...Comments Make sure floppy drive is installed properly. Check hard disk using Control Panel, Administrative Tools, and Computer Management under Storage. Use Recovery CDs to reformat hard disk and reinstall factory software. Repair Center: Likely Causes Hard drive. Floppy drive. Cannot read any CD or...sure CD/DVD drive is installed and connected correctly. Check hard disk using HP certified media. If CD was created on CD-RW drive, try using Tools tab in disk's Properties sheet. Restart notebook. Movie may be paused. Symptom Files corrupted. Disk's reported capacity is ...
...Comments Make sure floppy drive is installed properly. Check hard disk using Control Panel, Administrative Tools, and Computer Management under Storage. Use Recovery CDs to reformat hard disk and reinstall factory software. Repair Center: Likely Causes Hard drive. Floppy drive. Cannot read any CD or...sure CD/DVD drive is installed and connected correctly. Check hard disk using HP certified media. If CD was created on CD-RW drive, try using Tools tab in disk's Properties sheet. Restart notebook. Movie may be paused. Symptom Files corrupted. Disk's reported capacity is ...
Service Manual
Page 147
... and Lock key to read drive" message. Keyboard. PS/2 device. Repair Center: Comments HP warranty does not cover expense of times (usually no more than four). "System Error: Unable...installed properly. Restart notebook. Check settings in which they are sold. Keyboard. Motherboard. Embedded numeric keypad does not work . If software was removed, use the Recovery CDs to be ... and mouse with soft cloth or replace as needed , uninstall PC Friendly and restart notebook. Some DVDs include software called "PC Friendly". This software can cause errors or erratic play DVD intended...
... and Lock key to read drive" message. Keyboard. PS/2 device. Repair Center: Comments HP warranty does not cover expense of times (usually no more than four). "System Error: Unable...installed properly. Restart notebook. Check settings in which they are sold. Keyboard. Motherboard. Embedded numeric keypad does not work . If software was removed, use the Recovery CDs to be ... and mouse with soft cloth or replace as needed , uninstall PC Friendly and restart notebook. Some DVDs include software called "PC Friendly". This software can cause errors or erratic play DVD intended...
Service Manual
Page 154
... exit and reboot. 12. Boot from the Recovery CD or DVD. if an error occurs, the BIOS displays a message and/or issues a beep code. You should enable you make an email connection from this program, click Change Settings in the notebook-some messages are for information only. Press F3... and then any key to display the Support Ticket. 14. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for repair and/or follow-up actions. To e-mail the Support Ticket to view the Support Ticket. 11. Power-On Self-Test ...
... exit and reboot. 12. Boot from the Recovery CD or DVD. if an error occurs, the BIOS displays a message and/or issues a beep code. You should enable you make an email connection from this program, click Change Settings in the notebook-some messages are for information only. Press F3... and then any key to display the Support Ticket. 14. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for repair and/or follow-up actions. To e-mail the Support Ticket to view the Support Ticket. 11. Power-On Self-Test ...
Service Manual
Page 156
... for configuration errors. Enable Non-Maskable Interrupts (NMIs). Set time of ATA drives (optional). Initialize Multi Processor APIC. Detect and install external parallel ports. Initialize PC-compatible PnP ISA devices. Initialize Extended BIOS Data Area. Test and initialize PS/2 mouse. Enter SETUP. Clear Boot flag. prepare to UserPatch2. Beep Codes... CD-ROM for errors. Prepare Boot. Configure advanced cache registers. POST done - Initialize BIOS Data Area. Check for boot. Display possible high address for UMB recovery. Initialize coprocessor if present.
... for configuration errors. Enable Non-Maskable Interrupts (NMIs). Set time of ATA drives (optional). Initialize Multi Processor APIC. Detect and install external parallel ports. Initialize PC-compatible PnP ISA devices. Initialize Extended BIOS Data Area. Test and initialize PS/2 mouse. Enter SETUP. Clear Boot flag. prepare to UserPatch2. Beep Codes... CD-ROM for errors. Prepare Boot. Configure advanced cache registers. POST done - Initialize BIOS Data Area. Check for boot. Display possible high address for UMB recovery. Initialize coprocessor if present.
Service Manual
Page 157
... remote keyboard. PnPnd dual CMOS (optional). Initialize video. Output one beep. Initialize note dock (optional). Unknown interrupt. Initialize interrupt vectors. Clear screen (optional). Check force recovery boot. Redirect Int 15h to Full DOS. Initialize Memory size. Initialize Run Time Clock. Initialize error logging. Initialize note dock late. Redirect Int 10h to...
... remote keyboard. PnPnd dual CMOS (optional). Initialize video. Output one beep. Initialize note dock (optional). Unknown interrupt. Initialize interrupt vectors. Clear screen (optional). Check force recovery boot. Redirect Int 15h to Full DOS. Initialize Memory size. Initialize Run Time Clock. Initialize error logging. Initialize note dock late. Redirect Int 10h to...