HP Notebook Series - Maintenance, Shipping and Travel Guide
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Contents 1 Maintaining Your Software and Personal Data Installing a Retail Version of an Operating System. . . . . 1-1 Virus Protection 1-2 Backup Utilities 1-2 2 Maintaining Your Hardware Monitoring Notebook Temperature 2-2 Cleaning Your Notebook 2-2 Cleaning the Keyboard 2-3 Cleaning the Display 2-4 Cleaning the TouchPad 2-4 Cleaning an External Mouse 2-5 Caring for Drives 2-7 3 Preparing the Notebook for Shipping or Traveling Traveling with the Notebook 3-1 Maintenance, Shipping and Travel iii
Contents 1 Maintaining Your Software and Personal Data Installing a Retail Version of an Operating System. . . . . 1-1 Virus Protection 1-2 Backup Utilities 1-2 2 Maintaining Your Hardware Monitoring Notebook Temperature 2-2 Cleaning Your Notebook 2-2 Cleaning the Keyboard 2-3 Cleaning the Display 2-4 Cleaning the TouchPad 2-4 Cleaning an External Mouse 2-5 Caring for Drives 2-7 3 Preparing the Notebook for Shipping or Traveling Traveling with the Notebook 3-1 Maintenance, Shipping and Travel iii
HP Notebook Series - Maintenance, Shipping and Travel Guide
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...and modular disk drives away from your notebook only on top of the notebook even when it is designed as fabric or carpet, to block the airflow. Do not allow liquids to drip onto the notebook keyboard. ■ Avoid exposing your notebook to direct sunlight, extreme temperatures, ...or ultraviolet light for extended periods of time. ■ Use your notebook and keyboard to prevent costly repairs. Å WARNING: To reduce the risk...
...and modular disk drives away from your notebook only on top of the notebook even when it is designed as fabric or carpet, to block the airflow. Do not allow liquids to drip onto the notebook keyboard. ■ Avoid exposing your notebook to direct sunlight, extreme temperatures, ...or ultraviolet light for extended periods of time. ■ Use your notebook and keyboard to prevent costly repairs. Å WARNING: To reduce the risk...
HP Notebook Series - Maintenance, Shipping and Travel Guide
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... Standard for Safety of its components. Å WARNING: Do not spray liquids on your notebook, display, or keyboard. Cleaning Your Notebook Å WARNING: Always disconnect the notebook from external power for a week or more than 2 weeks: ❏ Shut down the notebook. ❏ Remove all battery packs and store them in a cool, dry place. Liquids and...
... Standard for Safety of its components. Å WARNING: Do not spray liquids on your notebook, display, or keyboard. Cleaning Your Notebook Å WARNING: Always disconnect the notebook from external power for a week or more than 2 weeks: ❏ Shut down the notebook. ❏ Remove all battery packs and store them in a cool, dry place. Liquids and...
HP Notebook Series - Maintenance, Shipping and Travel Guide
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Maintenance, Shipping and Travel 2-3 Do not use liquids of compressed air with a straw extension to clean the keyboard, because you may permanently damage your keyboard. Cleaning the keyboard Ä CAUTION: Do not use a regular vacuum cleaner to blow air in and around the keys. Ideally, use a can become ...trapped beneath the keys. Maintaining Your Hardware Cleaning the Keyboard Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can of any kind on the...
Maintenance, Shipping and Travel 2-3 Do not use liquids of compressed air with a straw extension to clean the keyboard, because you may permanently damage your keyboard. Cleaning the keyboard Ä CAUTION: Do not use a regular vacuum cleaner to blow air in and around the keys. Ideally, use a can become ...trapped beneath the keys. Maintaining Your Hardware Cleaning the Keyboard Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can of any kind on the...
Maintenance and Service Guide
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... LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case...
... LAN Mini PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case...
Maintenance and Service Guide
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...13 Figure 1-7. Replaceable Module Diagram 1-24 Figure 2-1. Disassembly Flow...2-3 Figure 2-2. Removing the Mini PCI Card 2-7 Figure 2-6. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Floppy Drive 2-35 Figure 2-24. AMD CPU Module Removal 2-38 Figure 2-31. Removing the...Module Release 2-47 Figure 2-30. Removing the Hard Disk Drive Tray 2-10 Figure 2-9. Figures Figure 1-1. Resetting the Notebook ...1-17 Figure 1-8. Removing the Keyboard ...2-17 Figure 2-13. Removing the Switchboard PCA 2-18 Figure 2-14. Removing the Switchboard PCA 2-19 Figure 2-15....
...13 Figure 1-7. Replaceable Module Diagram 1-24 Figure 2-1. Disassembly Flow...2-3 Figure 2-2. Removing the Mini PCI Card 2-7 Figure 2-6. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Floppy Drive 2-35 Figure 2-24. AMD CPU Module Removal 2-38 Figure 2-31. Removing the...Module Release 2-47 Figure 2-30. Removing the Hard Disk Drive Tray 2-10 Figure 2-9. Figures Figure 1-1. Resetting the Notebook ...1-17 Figure 1-8. Removing the Keyboard ...2-17 Figure 2-13. Removing the Switchboard PCA 2-18 Figure 2-14. Removing the Switchboard PCA 2-19 Figure 2-15....
Maintenance and Service Guide
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... 2-37. Basic Troubleshooting Steps ...3-3 Figure 4-1. Exploded View ...4-3 Tables Table 1-1. Main Status Lights (front of Serial Number Label 2-59 Figure 2-39. Keyboard Status Lights...1-15 Table 1-5. Replacing Small Parts ...2-12 Table 2-5. Example of notebook 1-15 Table 1-4. Boot-Block Jumper...2-62 Figure 3-1. Exploded View ...4-2 Figure 4-2. Accessories ...1-22 Table 1-8. Required Equipment ...2-2 Table 2-3. ASP Support Options...
... 2-37. Basic Troubleshooting Steps ...3-3 Figure 4-1. Exploded View ...4-3 Tables Table 1-1. Main Status Lights (front of Serial Number Label 2-59 Figure 2-39. Keyboard Status Lights...1-15 Table 1-5. Replacing Small Parts ...2-12 Table 2-5. Example of notebook 1-15 Table 1-4. Boot-Block Jumper...2-62 Figure 3-1. Exploded View ...4-2 Figure 4-2. Accessories ...1-22 Table 1-8. Required Equipment ...2-2 Table 2-3. ASP Support Options...
Maintenance and Service Guide
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... 7. Wireless on certain models 1-8 Product Information Service Manual CD-ROM, DVD, or other drive 12. Infrared port* 9. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Keyboard status lights 4. One-touch buttons 3. Figure 1-1. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off 5.
... 7. Wireless on certain models 1-8 Product Information Service Manual CD-ROM, DVD, or other drive 12. Infrared port* 9. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Keyboard status lights 4. One-touch buttons 3. Figure 1-1. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off 5.
Maintenance and Service Guide
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Keyboard status lights 4. Volume controls* 12. CD-ROM, DVD, or other drive 14. Notebook open/close latch 2. Audio jacks (left to right): external microphone and audio out (headphones) 13. Universal Serial Bus (USB) port * on -off button 6. ... and off button and indicator light* 9. Infrared port* 8. Battery 11. Power button, turns the notebook on -off 5. Main status lights (left to right), power mode, hard disk activity, and battery 7. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Audio mute button and audio mute light* 10...
Keyboard status lights 4. Volume controls* 12. CD-ROM, DVD, or other drive 14. Notebook open/close latch 2. Audio jacks (left to right): external microphone and audio out (headphones) 13. Universal Serial Bus (USB) port * on -off button 6. ... and off button and indicator light* 9. Infrared port* 8. Battery 11. Power button, turns the notebook on -off 5. Main status lights (left to right), power mode, hard disk activity, and battery 7. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Audio mute button and audio mute light* 10...
Maintenance and Service Guide
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LAN port* 18. Modem port* 24. PCMCIA card and CardBus slot and button 26. External keyboard/mouse port 19. External monitor port 21. S-Video port* 22. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Two universal Serial Bus (USB) ports 17. Kensington lock cable slot (security connector) 23. Floppy drive* * on certain models 1-12 Product Information Service Manual Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Figure 1-5. AC adapter jack 16. IEEE 1394 port* 25.
LAN port* 18. Modem port* 24. PCMCIA card and CardBus slot and button 26. External keyboard/mouse port 19. External monitor port 21. S-Video port* 22. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Two universal Serial Bus (USB) ports 17. Kensington lock cable slot (security connector) 23. Floppy drive* * on certain models 1-12 Product Information Service Manual Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Figure 1-5. AC adapter jack 16. IEEE 1394 port* 25.
Maintenance and Service Guide
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...The AC adapter is connected and the battery is not connected. Table 1-4. Num Lock must also be on an external keyboard). Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is off ). Off: The AC adapter is missing or has a fault. ...hard disk activity. Num Lock Num Lock is active (Fn+F8). Hard disk drive activity On: notebook is fully charged. Amber: The AC adapter is connected and the battery is active. Keyboard Status Lights Meaning Caps Lock Caps Lock is charging. Table 1-3. Keypad Lock The embedded keypad is active...
...The AC adapter is connected and the battery is not connected. Table 1-4. Num Lock must also be on an external keyboard). Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is off ). Off: The AC adapter is missing or has a fault. ...hard disk activity. Num Lock Num Lock is active (Fn+F8). Hard disk drive activity On: notebook is fully charged. Amber: The AC adapter is connected and the battery is active. Keyboard Status Lights Meaning Caps Lock Caps Lock is charging. Table 1-3. Keypad Lock The embedded keypad is active...
Maintenance and Service Guide
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To use a hot key, press and hold Fn, press the appropriate second key, then release both . Does not affect an external keyboard. Hot Key Fn+F1 Fn+F2 Fn+F5 Fn+F8 Fn+F12 Fn+NumLock Fn+Page Up Fn+Page Down Fn+Backspace Table 1-5. If Num ... combination of the Fn key plus another key creates a hot key-a shortcut key sequence-for various system controls. otherwise, cursor control is on an external keyboard).
To use a hot key, press and hold Fn, press the appropriate second key, then release both . Does not affect an external keyboard. Hot Key Fn+F1 Fn+F2 Fn+F5 Fn+F8 Fn+F12 Fn+NumLock Fn+Page Up Fn+Page Down Fn+Backspace Table 1-5. If Num ... combination of the Fn key plus another key creates a hot key-a shortcut key sequence-for various system controls. otherwise, cursor control is on an external keyboard).
Maintenance and Service Guide
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Mass Storage RAM Audio System Keyboard and Pointing Device LAN (certain models) Wireless LAN (certain models) 20- to 60-GB removable hard drive with 101/102 key emulation. Embedded numeric keypad. ... and microphone-in 87/88-key touch-type QWERTY keyboard with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq...
Mass Storage RAM Audio System Keyboard and Pointing Device LAN (certain models) Wireless LAN (certain models) 20- to 60-GB removable hard drive with 101/102 key emulation. Embedded numeric keypad. ... and microphone-in 87/88-key touch-type QWERTY keyboard with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq...
Maintenance and Service Guide
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... backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive mechanism Keyboard BIOS, keyboard controller Power switch, one-touch buttons Key switches Keyboard circuitry, keyboard controller, keyboard BIOS Touch pad sensor, Select buttons, controller (PS/2 output) Audio controller, audio...AC adapter Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy drive Motherboard Switchboard PCA Keyboard Motherboard Top case Motherboard Speaker assembly Motherboard Switchboard PCA Top case Motherboard Motherboard Motherboard IR PCA ...
... backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive mechanism Keyboard BIOS, keyboard controller Power switch, one-touch buttons Key switches Keyboard circuitry, keyboard controller, keyboard BIOS Touch pad sensor, Select buttons, controller (PS/2 output) Audio controller, audio...AC adapter Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy drive Motherboard Switchboard PCA Keyboard Motherboard Top case Motherboard Speaker assembly Motherboard Switchboard PCA Top case Motherboard Motherboard Motherboard IR PCA ...
Maintenance and Service Guide
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...main (page 2-4) • Card, wireless LAN Mini PCI (page 2-7) Case, bottom (page 2-59) Case, top (page 2-26) CPU module (page 2-44) • Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, floppy (... are the reverse of the removal steps. Symbols like these to show approximate full-size screw outlines. You can damage the notebook and its components. Service Manual Removal and Replacement 2-1 NOTE: Reassembly steps are displayed throughout this chapter to verify the sizes of...
...main (page 2-4) • Card, wireless LAN Mini PCI (page 2-7) Case, bottom (page 2-59) Case, top (page 2-26) CPU module (page 2-44) • Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, floppy (... are the reverse of the removal steps. Symbols like these to show approximate full-size screw outlines. You can damage the notebook and its components. Service Manual Removal and Replacement 2-1 NOTE: Reassembly steps are displayed throughout this chapter to verify the sizes of...
Maintenance and Service Guide
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Damaging either antenna PCA can degrade notebook performance. CAUTION: Be careful not to damage the antenna PCA that secure the keyboard cover to the rear of the cover. Remove the two M2.5×4.0mm hinge cover screws that is connected to ... the left and right display assembly hinges. Service Manual Removal and Replacement 2-13 Removing the Keyboard Cover Required Equipment • 1 Phillips screwdriver • Small flat-blade screwdriver Removal Procedure 1. Gently pry up the center of the notebook. 3. Unplug the AC adapter, if present, and then remove the battery. 2.
Damaging either antenna PCA can degrade notebook performance. CAUTION: Be careful not to damage the antenna PCA that secure the keyboard cover to the rear of the cover. Remove the two M2.5×4.0mm hinge cover screws that is connected to ... the left and right display assembly hinges. Service Manual Removal and Replacement 2-13 Removing the Keyboard Cover Required Equipment • 1 Phillips screwdriver • Small flat-blade screwdriver Removal Procedure 1. Gently pry up the center of the notebook. 3. Unplug the AC adapter, if present, and then remove the battery. 2.
Maintenance and Service Guide
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... left- and right-center of the display assembly hinge, gently pry up, and then lift the cover out. 4. Removing the Keyboard Cover NOTE: When removing the keyboard cover on HP Pavilion 5300 and 5200, HP Compaq nx9010, and Compaq Presario 2500 models, disconnect the speaker cable as indicated in Figure 2-10. Figure 2-10. If necessary...
... left- and right-center of the display assembly hinge, gently pry up, and then lift the cover out. 4. Removing the Keyboard Cover NOTE: When removing the keyboard cover on HP Pavilion 5300 and 5200, HP Compaq nx9010, and Compaq Presario 2500 models, disconnect the speaker cable as indicated in Figure 2-10. Figure 2-10. If necessary...
Maintenance and Service Guide
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...section later in this chapter for procedures on removing the top case and speakers on the HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebooks. Figure 2-11. Disconnect the 4-wire cable from the switchboard PCA. Required Equipment 1 Phillips... to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Series notebooks. The HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebook speakers are integrated into the top case. Remove the keyboard cover ...
...section later in this chapter for procedures on removing the top case and speakers on the HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebooks. Figure 2-11. Disconnect the 4-wire cable from the switchboard PCA. Required Equipment 1 Phillips... to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Series notebooks. The HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebook speakers are integrated into the top case. Remove the keyboard cover ...
Maintenance and Service Guide
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...if present, and then remove the battery. 2. Lift up on the bottom of its normal position, and then reconnect the keyboard cable. • Slide the metal tabs on the keyboard at the switchboard PCA end, and then pull it toward the display assembly to the top case. 4. Remove the... keyboard. Excessive flexing can damage the keyboard cable connectors. • Lay the keyboard face down on the top case, forward of the keyboard into their slots in the top case, and then lower the keyboard into place. 2-16 Removal and Replacement Service Manual...
...if present, and then remove the battery. 2. Lift up on the bottom of its normal position, and then reconnect the keyboard cable. • Slide the metal tabs on the keyboard at the switchboard PCA end, and then pull it toward the display assembly to the top case. 4. Remove the... keyboard. Excessive flexing can damage the keyboard cable connectors. • Lay the keyboard face down on the top case, forward of the keyboard into their slots in the top case, and then lower the keyboard into place. 2-16 Removal and Replacement Service Manual...
Maintenance and Service Guide
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Figure 2-12. Removing the Keyboard Service Manual Removal and Replacement 2-17
Figure 2-12. Removing the Keyboard Service Manual Removal and Replacement 2-17