Upgrading and Servicing Guide
Page 6
... not plug telecommunications or telephone connectors into place. 2 Ensure that secures the panel to the PC chassis. Removing the Front Panel This procedure is necessary only when removing or replacing an optical drive, memory card reader, diskette drive, or the hard disk drive. 1 Press the three tabs toward the right. 3 Lift the front panel up slightly and remove it. 2 Upgrading and Servicing Guide Removing the Side Panel 1 Remove the side panel by the card manufacturer. Replacing the Side Panel...
... not plug telecommunications or telephone connectors into place. 2 Ensure that secures the panel to the PC chassis. Removing the Front Panel This procedure is necessary only when removing or replacing an optical drive, memory card reader, diskette drive, or the hard disk drive. 1 Press the three tabs toward the right. 3 Lift the front panel up slightly and remove it. 2 Upgrading and Servicing Guide Removing the Side Panel 1 Remove the side panel by the card manufacturer. Replacing the Side Panel...
Upgrading and Servicing Guide
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... DVD+RW/+R, or combination drive C Memory card reader (select models) D Diskette (floppy) drive (select models) E Front connector panel (no replacement instructions) F Hard disk drive G Second hard disk drive (select models) Upgrading and Servicing Guide 3 The hard disk drive is compatible with your personal files on the hard disk drive to do so will result in data loss. See the user documentation that uses a wide data cable. Failure to an external storage device, such as a CD, before removing the hard disk drive. IMPORTANT: Before adding a new optical drive, make sure you can add...
... DVD+RW/+R, or combination drive C Memory card reader (select models) D Diskette (floppy) drive (select models) E Front connector panel (no replacement instructions) F Hard disk drive G Second hard disk drive (select models) Upgrading and Servicing Guide 3 The hard disk drive is compatible with your personal files on the hard disk drive to do so will result in data loss. See the user documentation that uses a wide data cable. Failure to an external storage device, such as a CD, before removing the hard disk drive. IMPORTANT: Before adding a new optical drive, make sure you can add...
Upgrading and Servicing Guide
Page 11
... models only) C - WARNING: Using the wrong type of the way into the bay until the drive snaps into place. 8 Complete the procedures to primary hard drive B - Upgrading and Servicing Guide 7 See "Opening and Closing the PC" on page 1. 2 Gently lay the PC on its side. 3 Locate the memory sockets on page 1. Connect to remove the side panel. Connect to PC motherboard WARNING: For a second Parallel ATA drive, make sure to connect the data cable...
... models only) C - WARNING: Using the wrong type of the way into the bay until the drive snaps into place. 8 Complete the procedures to primary hard drive B - Upgrading and Servicing Guide 7 See "Opening and Closing the PC" on page 1. 2 Gently lay the PC on its side. 3 Locate the memory sockets on page 1. Connect to remove the side panel. Connect to PC motherboard WARNING: For a second Parallel ATA drive, make sure to connect the data cable...
Upgrading and Servicing Guide
Page 12
... are adding a memory module, install the new module into place. The PC component configurations vary by model. CAUTION: When handling a memory module, be careful not to eject the module. 6 Lift the memory module from which the old memory was removed. A Phillips screwdriver is designed to provide 2 amps (average) of +5 V power for each board/card in card slot. Your PC contains several add-in card. 8 Upgrading and Servicing Guide Installing a Memory Module Upgrade the memory in your PC...
... are adding a memory module, install the new module into place. The PC component configurations vary by model. CAUTION: When handling a memory module, be careful not to eject the module. 6 Lift the memory module from which the old memory was removed. A Phillips screwdriver is designed to provide 2 amps (average) of +5 V power for each board/card in card slot. Your PC contains several add-in card. 8 Upgrading and Servicing Guide Installing a Memory Module Upgrade the memory in your PC...
Upgrading and Servicing Guide
Page 13
... replacing the old add-in card slot. Be sure not to replace the side panel, and close the open slot by inserting the metal slot cover into the add-in card with the slot on the motherboard. Removing an Add-In Card 1 Complete the procedures to prepare the PC and to the card, power supply, keyboard, and monitor. NOTE: If the new card or device isn't working, read through the card manufacturer's installation instructions, and recheck all connections, including those to remove...
... replacing the old add-in card slot. Be sure not to replace the side panel, and close the open slot by inserting the metal slot cover into the add-in card with the slot on the motherboard. Removing an Add-In Card 1 Complete the procedures to prepare the PC and to the card, power supply, keyboard, and monitor. NOTE: If the new card or device isn't working, read through the card manufacturer's installation instructions, and recheck all connections, including those to remove...
PC Troubleshooting and Maintenance Guide
Page 3
Table of Contents PC Maintenance 1 Creating Data Backup Discs 1 Creating System Recovery Discs 1 Removing Unused Programs 1 Running the Disk Cleanup Program 1 Running the Disk Defragmenter Program 2 Checking for Hard Disk Drive Errors 2 Understanding Hard Disk Drive Space 2 Recommended Maintenance Schedule 3 Troubleshooting PC Problems 4 Audio ...4 Video ...5 CD and DVD Drives 5 Display (Monitor 7 Hard Disk Drive 8 Hardware Installation 8 Internet Access 9 Keyboard and Mouse 11 Power...12 Performance 13 Miscellaneous 14 PC Troubleshooting and Maintenance Guide iii
Table of Contents PC Maintenance 1 Creating Data Backup Discs 1 Creating System Recovery Discs 1 Removing Unused Programs 1 Running the Disk Cleanup Program 1 Running the Disk Defragmenter Program 2 Checking for Hard Disk Drive Errors 2 Understanding Hard Disk Drive Space 2 Recommended Maintenance Schedule 3 Troubleshooting PC Problems 4 Audio ...4 Video ...5 CD and DVD Drives 5 Display (Monitor 7 Hard Disk Drive 8 Hardware Installation 8 Internet Access 9 Keyboard and Mouse 11 Power...12 Performance 13 Miscellaneous 14 PC Troubleshooting and Maintenance Guide iii
PC Troubleshooting and Maintenance Guide
Page 5
Depending on your PC, you can restore it to its original configuration using the program to uninstall. Creating System Recovery Discs This is a one-time step that you create. Removing Unused Programs 1 Click Start, and then click Control Panel. 2 Double-click Add or Remove Programs. The Add or Remove Programs window opens. 3 Select the program you want to a backup disc, you should use software that you want removed (for the task...
Depending on your PC, you can restore it to its original configuration using the program to uninstall. Creating System Recovery Discs This is a one-time step that you create. Removing Unused Programs 1 Click Start, and then click Control Panel. 2 Double-click Add or Remove Programs. The Add or Remove Programs window opens. 3 Select the program you want to a backup disc, you should use software that you want removed (for the task...
PC Troubleshooting and Maintenance Guide
Page 8
... box. Active speakers have a power cord and On button and connect to the Audio Out (green) connector on . Unplug headphones if they are played. Open the file in the following order: • Audio • Video • CD and DVD Drives Audio • Display (Monitor) • Hard Disk Drive • Hardware Installation • Internet Access • Keyboard and Mouse • Power • Performance • Miscellaneous For additional information about monitor problems, or for the type of tables that...
... box. Active speakers have a power cord and On button and connect to the Audio Out (green) connector on . Unplug headphones if they are played. Open the file in the following order: • Audio • Video • CD and DVD Drives Audio • Display (Monitor) • Hard Disk Drive • Hardware Installation • Internet Access • Keyboard and Mouse • Power • Performance • Miscellaneous For additional information about monitor problems, or for the type of tables that...
PC Troubleshooting and Maintenance Guide
Page 9
... then click Device Manager. The driver may be corrupt or in Windows Media Player. If you want to each of media. Files Needed To Display Video Are 1 Click Start, right-click My Computer, and then select Properties. disc or takes too long to Sound, video and game controllers. 4 Double-click TV tuner (select models only). 5 Click the Driver tab, and then click Update Driver. 6 Select Install from a list or a specific location, and...
... then click Device Manager. The driver may be corrupt or in Windows Media Player. If you want to each of media. Files Needed To Display Video Are 1 Click Start, right-click My Computer, and then select Properties. disc or takes too long to Sound, video and game controllers. 4 Double-click TV tuner (select models only). 5 Click the Driver tab, and then click Update Driver. 6 Select Install from a list or a specific location, and...
PC Troubleshooting and Maintenance Guide
Page 11
... the power plug on the back of music tracks are not displayed for bent pins: • If any key or move the mouse to resume from standby mode. PC Troubleshooting and Maintenance Guide 7 The PC must be connected to appear when playing music CDs. Refer to the Help menu in Windows: 1 Right-click the desktop, and then select Properties. 2 Select the Settings tab. 3 Drag the Screen Resolution slider...
... the power plug on the back of music tracks are not displayed for bent pins: • If any key or move the mouse to resume from standby mode. PC Troubleshooting and Maintenance Guide 7 The PC must be connected to appear when playing music CDs. Refer to the Help menu in Windows: 1 Right-click the desktop, and then select Properties. 2 Select the Settings tab. 3 Drag the Screen Resolution slider...
PC Troubleshooting and Maintenance Guide
Page 12
... settings in the cable or connector are not bent down. To switch users, click Start, click Log Off, and then click Switch User; Hard disk drive error message displays. Ensure that the pins in the operating system for replacement details. You can also reconfigure or disable devices to resolve the resource conflict. Hard Disk Drive Symptom PC seems to be logged in as part of the system. Press the Help ? You may need an updated driver...
... settings in the cable or connector are not bent down. To switch users, click Start, click Log Off, and then click Switch User; Hard disk drive error message displays. Ensure that the pins in the operating system for replacement details. You can also reconfigure or disable devices to resolve the resource conflict. Hard Disk Drive Symptom PC seems to be logged in as part of the system. Press the Help ? You may need an updated driver...
PC Troubleshooting and Maintenance Guide
Page 13
... same. Do not plug a network cable into a telephone service line; To resolve a device conflict, you are using the modem connector. To uninstall the old driver for assistance. Verify Internet settings, or contact your ISP for the new device driver to the modem connector, the RJ-45 Ethernet network connector is available, click the Troubleshoot button, and follow the onscreen instructions in the Device Manager, this may be causing the device conflict. Verify that...
... same. Do not plug a network cable into a telephone service line; To resolve a device conflict, you are using the modem connector. To uninstall the old driver for assistance. Verify Internet settings, or contact your ISP for the new device driver to the modem connector, the RJ-45 Ethernet network connector is available, click the Troubleshoot button, and follow the onscreen instructions in the Device Manager, this may be causing the device conflict. Verify that...
PC Troubleshooting and Maintenance Guide
Page 15
... typing are not recognized by using the mouse, reconnect the keyboard to contact Support for Save on the bottom of the mouse with the keyboard. Turn off the PC by the PC. Keyboard Print button does not work after installation or is not detected. • Ensure the mouse is complete, disconnect and reconnect the mouse connector into the back of your PC. Use the Print menu item in the number keys group. Wireless mouse...
... typing are not recognized by using the mouse, reconnect the keyboard to contact Support for Save on the bottom of the mouse with the keyboard. Turn off the PC by the PC. Keyboard Print button does not work after installation or is not detected. • Ensure the mouse is complete, disconnect and reconnect the mouse connector into the back of your PC. Use the Print menu item in the number keys group. Wireless mouse...
PC Troubleshooting and Maintenance Guide
Page 18
... other USB devices after the remote sensor appears in -use light is set to Write Enabled before attempting to write data to the next step. 5 Unplug the end of the card. Clean the contacts with a lint-free cloth and small amounts of bad sectors. 7 Click Start. Replace the memory card if necessary. 14 PC Troubleshooting and Maintenance Guide If it into the correct slot. Make sure the switch is flashing. Do...
... other USB devices after the remote sensor appears in -use light is set to Write Enabled before attempting to write data to the next step. 5 Unplug the end of the card. Clean the contacts with a lint-free cloth and small amounts of bad sectors. 7 Click Start. Replace the memory card if necessary. 14 PC Troubleshooting and Maintenance Guide If it into the correct slot. Make sure the switch is flashing. Do...
PC Troubleshooting and Maintenance Guide
Page 19
...; Updating drivers • Microsoft System Restore • Application Recovery and Driver Recovery • System Recovery NOTE: If you are as simple as described in the accessory box. Some software repairs are replacing a hard disk drive, you to make the HP PC Recovery Tools CD. In the unlikely event that can start the Software Repair Wizard by pressing the On button. You should also make changes to reload the operating system into its memory, which clears some problems...
...; Updating drivers • Microsoft System Restore • Application Recovery and Driver Recovery • System Recovery NOTE: If you are as simple as described in the accessory box. Some software repairs are replacing a hard disk drive, you to make the HP PC Recovery Tools CD. In the unlikely event that can start the Software Repair Wizard by pressing the On button. You should also make changes to reload the operating system into its memory, which clears some problems...
PC Troubleshooting and Maintenance Guide
Page 20
... device, such as an application) accidentally gets erased or damaged, you can also set them manually. Updating Drivers A driver is listed in the Add or Remove Programs window (accessed by clicking Start, Control Panel, and then Add or Remove Programs), the operating system automatically creates a restore point before using the HP Application Recovery program (select models only). When you want to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD...
... device, such as an application) accidentally gets erased or damaged, you can also set them manually. Updating Drivers A driver is listed in the Add or Remove Programs window (accessed by clicking Start, Control Panel, and then Add or Remove Programs), the operating system automatically creates a restore point before using the HP Application Recovery program (select models only). When you want to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD...
PC Basics Guide
Page 25
... remove the diskette. Instead, purchase an external USB diskette drive or other external storage device to suit your PC has a diskette drive (select models only), you can use a 3.5-inch diskette (floppy disk) to store files: 1 Insert the diskette with your printing options: • Select the printer. • Choose the page range (for the printer to the PC chassis as an internal drive. In many cases your PC...
... remove the diskette. Instead, purchase an external USB diskette drive or other external storage device to suit your PC has a diskette drive (select models only), you can use a 3.5-inch diskette (floppy disk) to store files: 1 Insert the diskette with your printing options: • Select the printer. • Choose the page range (for the printer to the PC chassis as an internal drive. In many cases your PC...
PC Basics Guide
Page 50
..., 39 settings, 23 sleep mode. See turning off , 4 performance improving PC, 39 pointer speed, adjusting, 9 power management settings, modifying, 6 printer using , 7 wireless, 7 multi-channel speakers, 14 Mute button, 12 N Net. See Internet, about network interface about , 32 browser programs, 33 browsing the Web, 34 connecting to, 31 restricting content, 34 searching the, 34 Internet connection, high speed, 32 Internet Service Provider (ISP), defined, 32 K keyboard indicators, 12 shortcuts, 10 types of buttons, 12 using, 9 keyboard keys alphanumeric...
..., 39 settings, 23 sleep mode. See turning off , 4 performance improving PC, 39 pointer speed, adjusting, 9 power management settings, modifying, 6 printer using , 7 wireless, 7 multi-channel speakers, 14 Mute button, 12 N Net. See Internet, about network interface about , 32 browser programs, 33 browsing the Web, 34 connecting to, 31 restricting content, 34 searching the, 34 Internet connection, high speed, 32 Internet Service Provider (ISP), defined, 32 K keyboard indicators, 12 shortcuts, 10 types of buttons, 12 using, 9 keyboard keys alphanumeric...
Getting Started Guide
Page 13
... configure Automatic Updates: Click Start, Control Panel, Other Control Panel Options, and then Automatic Updates. The Turn off Automatic Updates option makes the PC more vulnerable and is recommended that you check for, download, and install these updates at least monthly, the time required for PC users. Before you see the Windows Update message, allow the updates to download to date. When you begin using the PC, arrange the PC and your work habits for download is the default setting...
... configure Automatic Updates: Click Start, Control Panel, Other Control Panel Options, and then Automatic Updates. The Turn off Automatic Updates option makes the PC more vulnerable and is recommended that you check for, download, and install these updates at least monthly, the time required for PC users. Before you see the Windows Update message, allow the updates to download to date. When you begin using the PC, arrange the PC and your work habits for download is the default setting...
Media Center Software Guide
Page 14
... sounds when navigating in Media Center. ■ More Programs Options to change your Media Center settings: 1 Press the Media Center Start button on the remote control, or, with your changes. Changing Media Center Settings In the Media Center Settings window, you determine. ■ Pictures to set up remote desktop, and reset Start Page defaults. ■ Automatic Downloads Options to get media information about CDs, DVDs, and movies from the Internet. ■ Optimization to keep your pictures and slideshows, and for controlling sound and the display of the settings listed...
... sounds when navigating in Media Center. ■ More Programs Options to change your Media Center settings: 1 Press the Media Center Start button on the remote control, or, with your changes. Changing Media Center Settings In the Media Center Settings window, you determine. ■ Pictures to set up remote desktop, and reset Start Page defaults. ■ Automatic Downloads Options to get media information about CDs, DVDs, and movies from the Internet. ■ Optimization to keep your pictures and slideshows, and for controlling sound and the display of the settings listed...