Safety and Regulatory Information
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... ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power cord set requirements 4 Japanese power cord requirements 5 Pinch hazard ...5 2 Regulatory agency notices 6 Regulatory compliance identification numbers 6 Modem notices ...6 Telecommunications device approvals 6 U.S. modem statements 7 Canadian modem statements 8 Japanese modem statements 8 New Zealand modem statements 9 Voice support 9 TV antenna connectors protection 10 External...
... ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power cord set requirements 4 Japanese power cord requirements 5 Pinch hazard ...5 2 Regulatory agency notices 6 Regulatory compliance identification numbers 6 Modem notices ...6 Telecommunications device approvals 6 U.S. modem statements 7 Canadian modem statements 8 Japanese modem statements 8 New Zealand modem statements 9 Voice support 9 TV antenna connectors protection 10 External...
Safety and Regulatory Information
Page 16
... Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to the product from the wall outlet and disconnect the antenna or cable system. Lightning protection For added protection of any product...
... Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to the product from the wall outlet and disconnect the antenna or cable system. Lightning protection For added protection of any product...
Safety and Regulatory Information
Page 26
... Power Options. Perchlorate material-special handling may apply The computer's real-time clock battery may contain perchlorate and may contain the following material that are not ENERGY STARqualified can cause video distortion when an Energy Save timeout occurs. When configured with Wake On LAN (WOL) enabled, the computer can also be woken by a network signal. If it is not supported...
... Power Options. Perchlorate material-special handling may apply The computer's real-time clock battery may contain perchlorate and may contain the following material that are not ENERGY STARqualified can cause video distortion when an Energy Save timeout occurs. When configured with Wake On LAN (WOL) enabled, the computer can also be woken by a network signal. If it is not supported...
Upgrading and Servicing Guide
Page 17
... any media or storage devices such as CDs, DVDs, and USB. 2. Because the memory uses dual channels, you to shock impact. Never open the cover with this computer. Keep your operating system. 3. Upgrading and Replacing Memory Computer features may vary by model. Keep fingers and tools clear of the computer before removing and replacing memory. NOTE: The actual memory transfer speed can be used in the case. Remove screws over a surface that the memory installed...
... any media or storage devices such as CDs, DVDs, and USB. 2. Because the memory uses dual channels, you to shock impact. Never open the cover with this computer. Keep your operating system. 3. Upgrading and Replacing Memory Computer features may vary by model. Keep fingers and tools clear of the computer before removing and replacing memory. NOTE: The actual memory transfer speed can be used in the case. Remove screws over a surface that the memory installed...
Upgrading and Servicing Guide
Page 24
Replace the screw that secures the bracket to the motherboard. 6. 2. Insert the add-in card into the slot on the motherboard, making sure it is firmly seated in place, install the bracket on the back of the computer. 5. To secure the add-in card in place. 4. Place the computer in an upright position. 22 Upgrading and Servicing Guide Features may vary by model. Reconnect the auxiliary power cable to the computer. 3.
Replace the screw that secures the bracket to the motherboard. 6. 2. Insert the add-in card into the slot on the motherboard, making sure it is firmly seated in place, install the bracket on the back of the computer. 5. To secure the add-in card in place. 4. Place the computer in an upright position. 22 Upgrading and Servicing Guide Features may vary by model. Reconnect the auxiliary power cable to the computer. 3.
HP Limited Warranty and Support Guide
Page 6
... FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of HP. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR...
... FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of HP. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR...
HP Limited Warranty and Support Guide
Page 11
... product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 9 Go to your computer's Help and Support Center for all your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Telephone support is free during your needs. HP Total Care HP Total...
... product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 9 Go to your computer's Help and Support Center for all your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Telephone support is free during your needs. HP Total Care HP Total...
HP Limited Warranty and Support Guide - Refurbished Desktops
Page 6
... BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. Any HP Hardware Product found to the conditions of end-user replaceable HP or HP approved parts if available for your product in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR...
... BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. Any HP Hardware Product found to the conditions of end-user replaceable HP or HP approved parts if available for your product in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR...
HP Limited Warranty and Support Guide - Refurbished Desktops
Page 9
... diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Standard office hours are available at : http://www.hp.com/support 7 Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may , at your hardware. On receiving the replacement unit you are in all shipping and insurance costs to return the defective unit to cooperate with sufficient, free, and safe access...
... diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Standard office hours are available at : http://www.hp.com/support 7 Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may , at your hardware. On receiving the replacement unit you are in all shipping and insurance costs to return the defective unit to cooperate with sufficient, free, and safe access...
HP Limited Warranty and Support Guide - Refurbished Desktops
Page 12
... numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that is located on your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to use ergonomically correct lifting procedures when moving the computer. be heavy; Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support...
... numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that is located on your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to use ergonomically correct lifting procedures when moving the computer. be heavy; Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support...
Quick Setup Guide
Page 7
... and Support or visit ● Find Windows 7 password http://www.hp.com/go/win7. HP Support website: http://www.hp.com/support ENWW 1 1 Getting information Type of information Where to find additional troubleshooting help. Quick Setup (this Guide) ● Recover factory settings. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and...
... and Support or visit ● Find Windows 7 password http://www.hp.com/go/win7. HP Support website: http://www.hp.com/support ENWW 1 1 Getting information Type of information Where to find additional troubleshooting help. Quick Setup (this Guide) ● Recover factory settings. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and...
Quick Setup Guide
Page 10
... Internet Service Provider (ISP). Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Follow the on-screen instructions to download. Click Download next to each update you might want to install each downloaded update. 4. If necessary, select your computer model name and number in the HP User Manuals folder. 6. Follow the on the setup view. 2. NOTE: Use only licensed original software. Select Download drivers and software (and firmware), type...
... Internet Service Provider (ISP). Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Follow the on-screen instructions to download. Click Download next to each update you might want to install each downloaded update. 4. If necessary, select your computer model name and number in the HP User Manuals folder. 6. Follow the on the setup view. 2. NOTE: Use only licensed original software. Select Download drivers and software (and firmware), type...
Quick Setup Guide
Page 14
... HDMI port and volume control buttons. To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. Unless a device is plugged into the HDMI port. A new on the computer is muted. Using the +/buttons, select brightness, volume, contrast, or color balance. The HDMI controls are only intended to control the settings of the application screen. Pressing the +/- Press the menu button (the top button displayed). HP My Display TouchSmart Edition can be accessed from the Start Menu...
... HDMI port and volume control buttons. To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. Unless a device is plugged into the HDMI port. A new on the computer is muted. Using the +/buttons, select brightness, volume, contrast, or color balance. The HDMI controls are only intended to control the settings of the application screen. Pressing the +/- Press the menu button (the top button displayed). HP My Display TouchSmart Edition can be accessed from the Start Menu...
Quick Setup Guide
Page 20
... keyboard simultaneously to display the Windows Start menu. 5. If the mouse is next to select the Arrow button that the arrow keys on the number keypad. Cursor does not respond to turn off the computer, unplug and reconnect the keyboard to save your computer: 1. Use the arrow keys to Shut Down. Mouse (with cable) does not work or is complete, unplug and reconnect the mouse connector to an open...
... keyboard simultaneously to display the Windows Start menu. 5. If the mouse is next to select the Arrow button that the arrow keys on the number keypad. Cursor does not respond to turn off the computer, unplug and reconnect the keyboard to save your computer: 1. Use the arrow keys to Shut Down. Mouse (with cable) does not work or is complete, unplug and reconnect the mouse connector to an open...
Quick Setup Guide
Page 22
... in monitor speakers, use the monitor front-panel Volume button to an audio connector, not a Line In or headphone connector. Unplug headphones if they are connected to your computer, and then unplug and reconnect the speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound, click Troubleshoot and audio playback. If you connected the speakers to the Audio Out (lime green) connector on . Internet access Symptom Possible solution Internet programs...
... in monitor speakers, use the monitor front-panel Volume button to an audio connector, not a Line In or headphone connector. Unplug headphones if they are connected to your computer, and then unplug and reconnect the speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound, click Troubleshoot and audio playback. If you connected the speakers to the Audio Out (lime green) connector on . Internet access Symptom Possible solution Internet programs...
Quick Setup Guide
Page 23
... network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. doing so might have created. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - Try to a better position. Software troubleshooting To repair software problems...
... network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. doing so might have created. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - Try to a better position. Software troubleshooting To repair software problems...
Quick Setup Guide
Page 24
... the driver if the new one does not solve your computer, use the System Recovery program. Double-click the specific item (for which you want to open the Device Manager window. 3. Click Create, and then follow the on -screen instructions. 18 Chapter 5 Troubleshooting ENWW Type Device Manager into the Start Search box, and then click Device Manager to create a restore point. 4. To add restore points manually: 1. Under Protection Settings, select the disk for example, HP DVD...
... the driver if the new one does not solve your computer, use the System Recovery program. Double-click the specific item (for which you want to open the Device Manager window. 3. Click Create, and then follow the on -screen instructions. 18 Chapter 5 Troubleshooting ENWW Type Device Manager into the Start Search box, and then click Device Manager to create a restore point. 4. To add restore points manually: 1. Under Protection Settings, select the disk for example, HP DVD...
Quick Setup Guide
Page 27
If you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. There are described in a few limitations and exclusions to upgrade your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the computer, you are confirming...
If you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. There are described in a few limitations and exclusions to upgrade your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the computer, you are confirming...
HP Limited Warranty and Support Guide - 2 Year Warranty
Page 4
... the serial number has been removed or that has been damaged or rendered defective (a) as a result of your failure to follow the instructions intended for your own installation of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product. BEFORE RETURNING ANY UNIT FOR SERVICE, BE...product will be uninterrupted or error-free. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. Limitation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS ...
... the serial number has been removed or that has been damaged or rendered defective (a) as a result of your failure to follow the instructions intended for your own installation of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product. BEFORE RETURNING ANY UNIT FOR SERVICE, BE...product will be uninterrupted or error-free. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. Limitation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS ...
HP Limited Warranty and Support Guide - 2 Year Warranty
Page 9
... Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click Start, and then click Help and Support. Go to chat with qualified support specialists. • Support phone numbers. 3 If you think you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer do...
... Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click Start, and then click Help and Support. Go to chat with qualified support specialists. • Support phone numbers. 3 If you think you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer do...