Limited Warranty and Support Guide - Refurbished
Page 13
... is free during your needs. and out-of purchase available. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for fast resolutions. If you have... 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When...
... is free during your needs. and out-of purchase available. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for fast resolutions. If you have... 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When...
Getting Started Guide
Page 5
... your computer. ● See how-to videos about using Visit www.hp.com/supportvideos (English only) the features of your computer. ● Get up your computer. Getting Started (this guide) ● Learn how to driver updates. 2. Click the Start button, click Control Panel, and then ...click System computer hardware and and Security. Click the Start button, click All Programs, and then click User Guides. If the guide is not available there, visit www.hp.com/support ENWW 1 software...
... your computer. ● See how-to videos about using Visit www.hp.com/supportvideos (English only) the features of your computer. ● Get up your computer. Getting Started (this guide) ● Learn how to driver updates. 2. Click the Start button, click Control Panel, and then ...click System computer hardware and and Security. Click the Start button, click All Programs, and then click User Guides. If the guide is not available there, visit www.hp.com/support ENWW 1 software...
Getting Started Guide
Page 15
... then click Network and Sharing Center. 2. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you have created. To repair software problems, try these methods: ● Turn the computer off completely ...and then follow the onscreen instructions. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating drivers on page 12). ● Use Microsoft System Restore (see System Recovery on again. Software troubleshooting Some software repairs are as simple...
... then click Network and Sharing Center. 2. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you have created. To repair software problems, try these methods: ● Turn the computer off completely ...and then follow the onscreen instructions. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating drivers on page 12). ● Use Microsoft System Restore (see System Recovery on again. Software troubleshooting Some software repairs are as simple...
Getting Started Guide
Page 16
...the specific item (for example, HP DVD Writer 640b). 5. Click the Driver tab. 6. Click the Start button, right-click Computer, and then click Properties. 3. You can also set restore points manually. Complete the following procedure to update a driver, or to revert to communicate with...Device Manager to update or rollback. (For example, DVD/CD- ROM drives). 4. To update a driver, click Update Driver, and then follow the onscreen instructions. Updating drivers A driver is a software program that enables your problem: 1. NOTE: Always use the System Recovery program. Close ...
...the specific item (for example, HP DVD Writer 640b). 5. Click the Driver tab. 6. Click the Start button, right-click Computer, and then click Properties. 3. You can also set restore points manually. Complete the following procedure to update a driver, or to revert to communicate with...Device Manager to update or rollback. (For example, DVD/CD- ROM drives). 4. To update a driver, click Update Driver, and then follow the onscreen instructions. Updating drivers A driver is a software program that enables your problem: 1. NOTE: Always use the System Recovery program. Close ...
Getting Started Guide
Page 17
... Under I need help immediately, click Software Program Reinstallation. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of installable programs in the computer box. d. Close all software programs and folders. 2. Software program and ...hardware driver reinstallation If any of programs opens. Close all open programs. 2. Under Programs, click Uninstall a program. NOTE: Do not...
... Under I need help immediately, click Software Program Reinstallation. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of installable programs in the computer box. d. Close all software programs and folders. 2. Software program and ...hardware driver reinstallation If any of programs opens. Close all open programs. 2. Under Programs, click Uninstall a program. NOTE: Do not...
Getting Started Guide
Page 18
... simple maintenance of your system. Sometimes a failing hard disk can be sure to ensure that you first started your computer to check for driver updates for further details. 14 Chapter 3 Troubleshooting and maintenance ENWW Perform a full virus scan every week to install updates. In time,... task does not harm your hardware and new versions of this automatically. You must restart the computer after recovering software programs or hardware drivers. When you no longer need and uninstall them. Also, check for programs you have a scheduling feature to keep track of your ...
... simple maintenance of your system. Sometimes a failing hard disk can be sure to ensure that you first started your computer to check for driver updates for further details. 14 Chapter 3 Troubleshooting and maintenance ENWW Perform a full virus scan every week to install updates. In time,... task does not harm your hardware and new versions of this automatically. You must restart the computer after recovering software programs or hardware drivers. When you no longer need and uninstall them. Also, check for programs you have a scheduling feature to keep track of your ...
Getting Started Guide
Page 20
...deletes all data files you use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. To create recovery discs, see Recovery discs on your hard disk drive or purchased separately. This includes software that you create from ... ENWW Back up any software programs you must choose one of the original factory-shipped software. Through the hard disk drive, from HP Support. System Recovery System Recovery completely erases and reformats the hard disk drive, deleting all data and programs you create. 4. System...
...deletes all data files you use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. To create recovery discs, see Recovery discs on your hard disk drive or purchased separately. This includes software that you create from ... ENWW Back up any software programs you must choose one of the original factory-shipped software. Through the hard disk drive, from HP Support. System Recovery System Recovery completely erases and reformats the hard disk drive, deleting all data and programs you create. 4. System...
FreeDOS Addendum
Page 1
...to learn about the hardware, as well as a compatible version of FreeDOS may not be supported under the FreeDOS operating system, nor will HP be viewed by entering on the CD, locate the appropriate language subfolder, then open the product folder to the Safety & Comfort Guide. A...the computer in the directory C:\FDOS\SOURCE\FREECOM\ and can be responsible for providing driver support for such hardware. NOTE: Before you can also view safety and comfort information online: http://www.hp.com/ergo The Documentation and Diagnostics CD supports one or more information. Important FreeDOS ...
...to learn about the hardware, as well as a compatible version of FreeDOS may not be supported under the FreeDOS operating system, nor will HP be viewed by entering on the CD, locate the appropriate language subfolder, then open the product folder to the Safety & Comfort Guide. A...the computer in the directory C:\FDOS\SOURCE\FREECOM\ and can be responsible for providing driver support for such hardware. NOTE: Before you can also view safety and comfort information online: http://www.hp.com/ergo The Documentation and Diagnostics CD supports one or more information. Important FreeDOS ...
Warranty and Support Guide
Page 12
...your product, and it does not work. 10 Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call...to your computer's Help and Support Center for fast resolutions. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your computer. Where to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support ...
...your product, and it does not work. 10 Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call...to your computer's Help and Support Center for fast resolutions. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your computer. Where to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support ...
HP Limited Warranty and Support Guide - 2 Year
Page 12
HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about service and support options, both inand out-of purchase available. For more . 5 If you have a question or ...Web site or to better handle your needs. HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) NOTE: Support options, availability, and hours vary by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Click Start, All Programs, PC Help & Tools, and then click Hardware ...
HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about service and support options, both inand out-of purchase available. For more . 5 If you have a question or ...Web site or to better handle your needs. HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) NOTE: Support options, availability, and hours vary by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Click Start, All Programs, PC Help & Tools, and then click Hardware ...