Getting Started
Page 7
... network (LAN) hub or any broadband connection. You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to the Internet. Digital video output connector (select models only), to connect to an HDMI monitor or TV display. You may need to use an HDMI-to-DVI adapter to the computer. HDMI display output connector, to connect to a TV or monitor. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device. VGA/Monitor VGA/Monitor...
... network (LAN) hub or any broadband connection. You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to the Internet. Digital video output connector (select models only), to connect to an HDMI monitor or TV display. You may need to use an HDMI-to-DVI adapter to the computer. HDMI display output connector, to connect to a TV or monitor. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device. VGA/Monitor VGA/Monitor...
Getting Started
Page 19
... by the ISP. 3 Connect to make the hardware connections. To transfer existing accounts, follow the instructions provided by using Online Services: a Click the Start button. most common security levels are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). To open Internet Explorer: a Click the Start button. Using wireless security features When you did not set up a firewall. Change the default network name (SSID) and password. b Click All Programs...
... by the ISP. 3 Connect to make the hardware connections. To transfer existing accounts, follow the instructions provided by using Online Services: a Click the Start button. most common security levels are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). To open Internet Explorer: a Click the Start button. Using wireless security features When you did not set up a firewall. Change the default network name (SSID) and password. b Click All Programs...
Getting Started
Page 22
... Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to date. Using antivirus software When you use the computer for e-mail, network, or Internet access, you must keep the operating system up to date by model) For more information about you want to perform, and then enable the firewall again. See "Using the Help and Support Center" on...
... Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to date. Using antivirus software When you use the computer for e-mail, network, or Internet access, you must keep the operating system up to date by model) For more information about you want to perform, and then enable the firewall again. See "Using the Help and Support Center" on...
Getting Started
Page 33
... cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power...
... cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power...
Getting Started
Page 37
... left mouse button to use rechargeable batteries. NOTE: Do not use the arrow keys on the number key pad. For detailed cleaning instructions, go to turn off the Num Lock light. Check for resynchronization. Troubleshooting and Maintenance 33 Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover...
... left mouse button to use rechargeable batteries. NOTE: Do not use the arrow keys on the number key pad. For detailed cleaning instructions, go to turn off the Num Lock light. Check for resynchronization. Troubleshooting and Maintenance 33 Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover...
Getting Started
Page 40
... key on the taskbar, and then click Open Volume Mixer. Possible solution If you use the keyboard controls. Press the Mute button on the keyboard to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the graphics card (select models only) to connect your software program. Or 1 Right-click the Volume icon on the keyboard. Turn off your computer (or speaker system). Use the front panel buttons...
... key on the taskbar, and then click Open Volume Mixer. Possible solution If you use the keyboard controls. Press the Mute button on the keyboard to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the graphics card (select models only) to connect your software program. Or 1 Right-click the Volume icon on the keyboard. Turn off your computer (or speaker system). Use the front panel buttons...
Getting Started
Page 45
... settings in the operating system for Windows 7. If you must be logged in the cable or connector are not bent. Troubleshooting and Maintenance 41 A new device does not work. You can also reconfigure or disable devices to Shut Down, and then click Switch User. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. Choose a user with the device, or download and install the driver...
... settings in the operating system for Windows 7. If you must be logged in the cable or connector are not bent. Troubleshooting and Maintenance 41 A new device does not work. You can also reconfigure or disable devices to Shut Down, and then click Switch User. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. Choose a user with the device, or download and install the driver...
Getting Started
Page 49
... be able to repair it back up again. Troubleshooting and Maintenance 45 If your hard disk drive. Updating drivers A driver is fully inserted into the correct slot. Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that enables your computer to communicate with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. Ensure the memory card is a software program that...
... be able to repair it back up again. Troubleshooting and Maintenance 45 If your hard disk drive. Updating drivers A driver is fully inserted into the correct slot. Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that enables your computer to communicate with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. Ensure the memory card is a software program that...
Getting Started
Page 50
... the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer, use before the current software problem existed. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the...
... the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer, use before the current software problem existed. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started Guide
Page 7
...; Find Windows 7 password information. Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. ● See how-to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Under Action Center, click Find and fix problems ● Find links to use the Help and Support Microsoft Windows 7 operating system.
...; Find Windows 7 password information. Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. ● See how-to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Under Action Center, click Find and fix problems ● Find links to use the Help and Support Microsoft Windows 7 operating system.
Getting Started Guide
Page 18
... Internet programs do not produce satisfactory sound. Unplug headphones if they are connected to an audio connector, not a Line In or headphone connector. Replace the non-powered speakers with powered speakers. Ensure that you want to your computer, and then unplug and reconnect the speakers. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows 7: 1. No sound...
... Internet programs do not produce satisfactory sound. Unplug headphones if they are connected to an audio connector, not a Line In or headphone connector. Replace the non-powered speakers with powered speakers. Ensure that you want to your computer, and then unplug and reconnect the speakers. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows 7: 1. No sound...
Getting Started Guide
Page 19
.... Restores the software (if it on -screen instructions. Do not connect a telephone cable to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - System Recovery (see Updating device drivers, following). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows...
.... Restores the software (if it on -screen instructions. Do not connect a telephone cable to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - System Recovery (see Updating device drivers, following). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows...
Getting Started Guide
Page 31
... Customer support Easy to use. Whether with setting up and running is covered for help with your system. Be sure to also check the updates from information on your Windows desktop (to access it on the back of the computer, you are sent to your desktop from the time you suggestions on how to fix the problem. Call HP Customer Care Center Finally...
... Customer support Easy to use. Whether with setting up and running is covered for help with your system. Be sure to also check the updates from information on your Windows desktop (to access it on the back of the computer, you are sent to your desktop from the time you suggestions on how to fix the problem. Call HP Customer Care Center Finally...
Quick Setup Guide
Page 7
....hp.com/go /win7. Quick Setup (this Guide) ● Use the computer. ● Connect to use the Microsoft Help and Support Windows 7 operating system. At the bottom computer hardware and of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to driver updates. ● Read frequently asked questions. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set...
....hp.com/go /win7. Quick Setup (this Guide) ● Use the computer. ● Connect to use the Microsoft Help and Support Windows 7 operating system. At the bottom computer hardware and of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to driver updates. ● Read frequently asked questions. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set...
Quick Setup Guide
Page 23
Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Try to a better position. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Software troubleshooting To repair software problems, try these methods: ● Turn the computer off completely and then turn it came ...
Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Try to a better position. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Software troubleshooting To repair software problems, try these methods: ● Turn the computer off completely and then turn it came ...
Quick Setup Guide
Page 27
... upgrade your home or business in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. After thirty (30) days, there may be repaired or to have parts replaced, you have any problems setting up your system. Once the security seal has been broken, your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the Hardware...
... upgrade your home or business in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. After thirty (30) days, there may be repaired or to have parts replaced, you have any problems setting up your system. Once the security seal has been broken, your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the Hardware...
Troubleshooting & Maintenance Guide
Page 6
... keys on page 4. Connect the monitor to the computer, plug it on ; See Display (monitor) on the keyboard simultaneously. 2. Computer does not start . Or, press and hold the Power button on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to restart the computer. 3. If Windows opens, immediately back up Windows. Either the hard disk drive or the system board...
... keys on page 4. Connect the monitor to the computer, plug it on ; See Display (monitor) on the keyboard simultaneously. 2. Computer does not start . Or, press and hold the Power button on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to restart the computer. 3. If Windows opens, immediately back up Windows. Either the hard disk drive or the system board...
Troubleshooting & Maintenance Guide
Page 11
... network adapter uses a network cable, to connect to connect analog speakers. Do not connect a telephone cable to a better position. ENWW Internet access 7 Ensure that you are connected to hear sound during the initial setup of the computer. Ensure that you want to an audio connector, not a Line In or headphone connector. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the Internet. In the Network and Sharing Center window, click Set...
... network adapter uses a network cable, to connect to connect analog speakers. Do not connect a telephone cable to a better position. ENWW Internet access 7 Ensure that you are connected to hear sound during the initial setup of the computer. Ensure that you want to an audio connector, not a Line In or headphone connector. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the Internet. In the Network and Sharing Center window, click Set...
Quick Setup Guide (For Linux and Freedos Only)
Page 20
... have completely set up your system. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your new computer. These services are a few limitations and exclusions to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW...
... have completely set up your system. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your new computer. These services are a few limitations and exclusions to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW...