PC Basics Guide
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... place. 3 You can print text and graphics from the drive prior to suit your PC and the necessary software installed for the printer to install the specific printer driver that the light on select model PCs. Introducing the PC 19 If it locks in a range. 4 Click OK. To print: 1 Click ...pointing into the drive. 2 Gently push the diskette into the drive until it does not, follow instructions that came with your PC automatically finds the printer driver necessary for the printer. In many cases your printer to work with the round metal disk facing down and the arrow on ...
... place. 3 You can print text and graphics from the drive prior to suit your PC and the necessary software installed for the printer to install the specific printer driver that the light on select model PCs. Introducing the PC 19 If it locks in a range. 4 Click OK. To print: 1 Click ...pointing into the drive. 2 Gently push the diskette into the drive until it does not, follow instructions that came with your PC automatically finds the printer driver necessary for the printer. In many cases your printer to work with the round metal disk facing down and the arrow on ...
Upgrading and Servicing Guide
Page 6
...replace the thumbscrew (D). Replacing the Side Panel 1 Place the side panel in the proper position on the PC and all peripherals. 4 If you installed an add-in card, install any software drivers supplied by loosening the screw (D) that the hole for the thumbscrew aligns with the hole in this order... after closing the PC. 1 Reconnect the power cord. Removing the Front Panel This procedure is necessary only ...
...replace the thumbscrew (D). Replacing the Side Panel 1 Place the side panel in the proper position on the PC and all peripherals. 4 If you installed an add-in card, install any software drivers supplied by loosening the screw (D) that the hole for the thumbscrew aligns with the hole in this order... after closing the PC. 1 Reconnect the power cord. Removing the Front Panel This procedure is necessary only ...
Upgrading and Servicing Guide
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... snaps into an empty lower optical drive bay. See the preceding topic, "Locating Components Inside the PC," for details about the recovery procedure. Select models have the correct software and drivers for the optical drive to work with your personal files on the hard disk drive to do so... will result in data loss. After replacing the hard disk drive, you have a second hard disk drive. Locating Components Inside the PC A B C D E R L F G CAUTION: Back up your PC for drive...
... snaps into an empty lower optical drive bay. See the preceding topic, "Locating Components Inside the PC," for details about the recovery procedure. Select models have the correct software and drivers for the optical drive to work with your personal files on the hard disk drive to do so... will result in data loss. After replacing the hard disk drive, you have a second hard disk drive. Locating Components Inside the PC A B C D E R L F G CAUTION: Back up your PC for drive...
Limited Warranty and Support Guide
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...updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Register! Click Start, All Programs, PC Help & Tools. Click Start, All Programs, PC Help & Tools. 3 HP Technical Support Web site. Access this feature through options to resolve software ...products that are either in English, Spanish (U.S. Options to keep your PC. Registration is also available at : http://subscription.support.hp.com Where to : http://register.hp.com NOTE: To view your PC product number, model number, and serial number, press and hold the...
...updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Register! Click Start, All Programs, PC Help & Tools. Click Start, All Programs, PC Help & Tools. 3 HP Technical Support Web site. Access this feature through options to resolve software ...products that are either in English, Spanish (U.S. Options to keep your PC. Registration is also available at : http://subscription.support.hp.com Where to : http://register.hp.com NOTE: To view your PC product number, model number, and serial number, press and hold the...
Limited Warranty and Support Guide (Refurbished Desktops)
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... period. Click Start, and then click Help and Support. Software Repair Wizard to http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 4 Chat online with products that are on the keyboard. PC Tune-up technical support 1-800-890-5128 Broadband customer service and technical support 1-888-829-8466...
... period. Click Start, and then click Help and Support. Software Repair Wizard to http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 4 Chat online with products that are on the keyboard. PC Tune-up technical support 1-800-890-5128 Broadband customer service and technical support 1-888-829-8466...
PC Troubleshooting and Maintenance Guide
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Repairing Software Problems 15 Software Repair Overview 15 Restarting Your PC 15 Turning Off Your PC 15 Updating Drivers 16 Microsoft System Restore 16 Application and Driver Recovery 16 System Recovery Overview 17 Creating System Recovery Discs 18 Creating a Recovery Tools CD 18 Running System Recovery from Recovery Discs 19 Running System Recovery from the Hard Disk Drive 19 iv PC Troubleshooting and Maintenance Guide
Repairing Software Problems 15 Software Repair Overview 15 Restarting Your PC 15 Turning Off Your PC 15 Updating Drivers 16 Microsoft System Restore 16 Application and Driver Recovery 16 System Recovery Overview 17 Creating System Recovery Discs 18 Creating a Recovery Tools CD 18 Running System Recovery from Recovery Discs 19 Running System Recovery from the Hard Disk Drive 19 iv PC Troubleshooting and Maintenance Guide
PC Troubleshooting and Maintenance Guide
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...DVD drive determine the type of the following directories: • My Computer • C:\ • Drivers 10 Click OK, Next, and then click Finish after the drivers are updated. 11 Restart the PC. If you must be connected to the Internet to download the codec file. • If the ...to open Windows Media Player Help, and then search the online Help for detailed information about restoring and updating drivers. disc or takes too long to "Updating Drivers" on your PC, and press the Eject button nearest the drive to each of media. Video Symptom Possible solution Some video ...
...DVD drive determine the type of the following directories: • My Computer • C:\ • Drivers 10 Click OK, Next, and then click Finish after the drivers are updated. 11 Restart the PC. If you must be connected to the Internet to download the codec file. • If the ...to open Windows Media Player Help, and then search the online Help for detailed information about restoring and updating drivers. disc or takes too long to "Updating Drivers" on your PC, and press the Eject button nearest the drive to each of media. Video Symptom Possible solution Some video ...
PC Troubleshooting and Maintenance Guide
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...to contact Support for replacement details. If this does not work . Install the device driver from the CD provided with the PC. You may need an updated driver for accepting the changes. For HP peripherals, visit the HP Web site. Ensure that all cables are properly and securely connected and that doesn't... 5 or more seconds to turn off the PC, turn on the external device, and then turn on the PC to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. Turn off the PC. New device does not work , press and...
...to contact Support for replacement details. If this does not work . Install the device driver from the CD provided with the PC. You may need an updated driver for accepting the changes. For HP peripherals, visit the HP Web site. Ensure that all cables are properly and securely connected and that doesn't... 5 or more seconds to turn off the PC, turn on the external device, and then turn on the PC to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. Turn off the PC. New device does not work , press and...
PC Troubleshooting and Maintenance Guide
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... NIC) that there is a device conflict. 9 Click the General tab to see if your Internet Service Provider (ISP) for the new device driver to a local area network (LAN). I cannot connect to the NIC. Hardware Installation (continued) Symptom Possible solution New or existing device does not...and Maintenance. 3 Click the System icon, and select the Hardware tab. 4 Click Device Manager. 5 Click the plus sign (+) next to your PC may be causing the device conflict. To uninstall the old driver for assistance. Verify Internet settings, or contact your device is an old or unnecessary device...
... NIC) that there is a device conflict. 9 Click the General tab to see if your Internet Service Provider (ISP) for the new device driver to a local area network (LAN). I cannot connect to the NIC. Hardware Installation (continued) Symptom Possible solution New or existing device does not...and Maintenance. 3 Click the System icon, and select the Hardware tab. 4 Click Device Manager. 5 Click the plus sign (+) next to your PC may be causing the device conflict. To uninstall the old driver for assistance. Verify Internet settings, or contact your device is an old or unnecessary device...
PC Troubleshooting and Maintenance Guide
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...software problems. Detailed instructions about each method are not included in the sections that you need to make the HP PC Recovery Tools CD. When you force the PC to reload the operating system into its memory, which clears some problems that allow you may be able ... hard disk drive, you can remain after performing a restart. Turning Off Your PC When you turn off your PC and then turn off your PC • Updating drivers • Microsoft System Restore • Application Recovery and Driver Recovery • System Recovery NOTE: If you are as simple as described in ...
...software problems. Detailed instructions about each method are not included in the sections that you need to make the HP PC Recovery Tools CD. When you force the PC to reload the operating system into its memory, which clears some problems that allow you may be able ... hard disk drive, you can remain after performing a restart. Turning Off Your PC When you turn off your PC and then turn off your PC • Updating drivers • Microsoft System Restore • Application Recovery and Driver Recovery • System Recovery NOTE: If you are as simple as described in ...
PC Troubleshooting and Maintenance Guide
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... system automatically creates a restore point before using the HP Application Recovery program (select models only). The Device Manager displays. 3 Click the plus sign (+) to expand the device whose driver you add programs by clicking Add New Programs in the PC Help & Tools folder, your PC configuration to that you think may be due to...
... system automatically creates a restore point before using the HP Application Recovery program (select models only). The Device Manager displays. 3 Click the plus sign (+) to expand the device whose driver you add programs by clicking Add New Programs in the PC Help & Tools folder, your PC configuration to that you think may be due to...
PC Troubleshooting and Maintenance Guide
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..., and then click Change/Remove. 3 Click Start. 4 Choose All Programs. 5 Choose PC Help & Tools. 6 Click HP Application Recovery. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Repeat steps 7 and 8 to... install other drivers or applications. 10 When you have finished recovering applications or drivers, close the Application Recovery program. NOTE: If your PC includes an HP Personal Media Drive (select models only), you must remove it is a...
..., and then click Change/Remove. 3 Click Start. 4 Choose All Programs. 5 Choose PC Help & Tools. 6 Click HP Application Recovery. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Repeat steps 7 and 8 to... install other drivers or applications. 10 When you have finished recovering applications or drivers, close the Application Recovery program. NOTE: If your PC includes an HP Personal Media Drive (select models only), you must remove it is a...
PC Troubleshooting and Maintenance Guide
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...(You have performed the Microsoft System Restore and Driver Rollback, click Yes to press the F10 key before the normal startup process continues.) 5 The PC starts the recovery; Then, turn off the PC, reconnect all peripheral devices from the PC except the monitor, the keyboard, and the ... display, and then follow the onscreen instructions. • If you see the desktop. Disconnect all peripheral devices, and turn on the taskbar, choose All Programs, choose PC Help & Tools, and then click HP PC System Recovery. If necessary, press and hold the On button until you have ...
...(You have performed the Microsoft System Restore and Driver Rollback, click Yes to press the F10 key before the normal startup process continues.) 5 The PC starts the recovery; Then, turn off the PC, reconnect all peripheral devices from the PC except the monitor, the keyboard, and the ... display, and then follow the onscreen instructions. • If you see the desktop. Disconnect all peripheral devices, and turn on the taskbar, choose All Programs, choose PC Help & Tools, and then click HP PC System Recovery. If necessary, press and hold the On button until you have ...
Troubleshooting and Maintenance Guide
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Repairing Software Problems 21 Software Repair Overview 21 Restarting Your Computer 22 Turning Off Your Computer 22 Updating Drivers 22 Microsoft System Restore 23 Software Program and Hardware Driver Reinstallation 24 System Recovery 25 Starting System Recovery through the Windows Vista Start menu 25 Starting System Recovery through system startup 26 Starting System Recovery from recovery discs 27 iv Troubleshooting and Maintenance Guide
Repairing Software Problems 21 Software Repair Overview 21 Restarting Your Computer 22 Turning Off Your Computer 22 Updating Drivers 22 Microsoft System Restore 23 Software Program and Hardware Driver Reinstallation 24 System Recovery 25 Starting System Recovery through the Windows Vista Start menu 25 Starting System Recovery through system startup 26 Starting System Recovery from recovery discs 27 iv Troubleshooting and Maintenance Guide
Troubleshooting and Maintenance Guide
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...you are using the correct disc type when making a copy of disc. Troubleshooting Computer Problems 9 Wait at least 30 seconds to "Updating Drivers" on your disc. Use the correct type of disc for the recording drive, if it exceeds the available space on your computer, ...slower write speed for the type of files you are using the correct disc type (media) for detailed information about restoring and updating drivers. The driver may be corrupted or outdated. Close all software programs and windows before recording the files to add more data files) when recording data...
...you are using the correct disc type when making a copy of disc. Troubleshooting Computer Problems 9 Wait at least 30 seconds to "Updating Drivers" on your disc. Use the correct type of disc for the recording drive, if it exceeds the available space on your computer, ...slower write speed for the type of files you are using the correct disc type (media) for detailed information about restoring and updating drivers. The driver may be corrupted or outdated. Close all software programs and windows before recording the files to add more data files) when recording data...
Troubleshooting and Maintenance Guide
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...images are fuzzy. Images on the keyboard to resume from sleep mode. Adjust the monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then select Personalize. 2 Click Display Settings. 3 Adjust the Resolution slider as needed. Reconnect the power plug on the front of the...Button, right-click Computer, and then select Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to update the driver. 7 If prompted, restart the computer. Press the space bar or move the mouse to the documentation that came with your monitor. Inspect the ...
...images are fuzzy. Images on the keyboard to resume from sleep mode. Adjust the monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then select Personalize. 2 Click Display Settings. 3 Adjust the Resolution slider as needed. Reconnect the power plug on the front of the...Button, right-click Computer, and then select Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to update the driver. 7 If prompted, restart the computer. Press the space bar or move the mouse to the documentation that came with your monitor. Inspect the ...
Troubleshooting and Maintenance Guide
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... the cable or connector are properly and securely connected and that is not recognized as part of the system. Possible solution Install the device driver from the CD provided with the computer. 12 Troubleshooting and Maintenance Guide b Click the arrow next to open the Help and Support Center,... be locked Use the Windows Task Manager to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. For HP peripherals, visit the HP Web site. Ensure that all cables are not bent. Or If closing programs does not work , press and...
... the cable or connector are properly and securely connected and that is not recognized as part of the system. Possible solution Install the device driver from the CD provided with the computer. 12 Troubleshooting and Maintenance Guide b Click the arrow next to open the Help and Support Center,... be locked Use the Windows Task Manager to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. For HP peripherals, visit the HP Web site. Ensure that all cables are not bent. Or If closing programs does not work , press and...
Troubleshooting and Maintenance Guide
Page 17
...the computer, and follow the onscreen instructions in a yellow circle near the device icon. If you have removed a hardware device and the device driver is listed in the Device Manager, this may need to switch users, click the Windows Start Button, click the Arrow button next to the ..., do not always appear when a device is enabled and working properly. 4 If you need to disable one of the devices or uninstall an old device driver: 1 Click the Windows Start Button, right-click Computer, and then select Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next...
...the computer, and follow the onscreen instructions in a yellow circle near the device icon. If you have removed a hardware device and the device driver is listed in the Device Manager, this may need to switch users, click the Windows Start Button, click the Arrow button next to the ..., do not always appear when a device is enabled and working properly. 4 If you need to disable one of the devices or uninstall an old device driver: 1 Click the Windows Start Button, right-click Computer, and then select Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next...
Troubleshooting and Maintenance Guide
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.... NOTE: It is important that follow. You must perform the procedures in this document. Restarting Your Computer Turning Off Your Computer Updating Drivers Microsoft System Restore Software Program and Hardware Driver Reinstallation System Recovery NOTE: If you are replacing a hard disk drive, you may be able to run the System Recovery. Software...
.... NOTE: It is important that follow. You must perform the procedures in this document. Restarting Your Computer Turning Off Your Computer Updating Drivers Microsoft System Restore Software Program and Hardware Driver Reinstallation System Recovery NOTE: If you are replacing a hard disk drive, you may be able to run the System Recovery. Software...
Troubleshooting and Maintenance Guide
Page 26
... Start Button. 3 Click the Arrow button next to the Lock button, and then click Restart. Complete the following procedure to update a driver, or to revert to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for your computer... attached device, such as a printer, a hard disk drive, a mouse, or a keyboard. Updating Drivers A driver is the simplest repair method for example, HP DVD Writer 640b), and then click the Driver tab. 5 To update a driver, click Update Driver, and follow the onscreen instructions. 22 Troubleshooting and Maintenance Guide
... Start Button. 3 Click the Arrow button next to the Lock button, and then click Restart. Complete the following procedure to update a driver, or to revert to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for your computer... attached device, such as a printer, a hard disk drive, a mouse, or a keyboard. Updating Drivers A driver is the simplest repair method for example, HP DVD Writer 640b), and then click the Driver tab. 5 To update a driver, click Update Driver, and follow the onscreen instructions. 22 Troubleshooting and Maintenance Guide