HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying...
... ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... YES Does the drive fail the Diagnostic test? YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics?
... YES Does the drive fail the Diagnostic test? YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics?
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... If no errors occur, S.M.A.R.T. Note: The f2 Self-Test is important to check for updates for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us/en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. ... reduce the risk of the tests, the process halts and a Failure ID or Code is displayed. Advanced Diagnostics - Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. Firmware & Product...
... If no errors occur, S.M.A.R.T. Note: The f2 Self-Test is important to check for updates for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us/en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. ... reduce the risk of the tests, the process halts and a Failure ID or Code is displayed. Advanced Diagnostics - Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. Firmware & Product...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...released to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI) Interface. Updates to 150MB/sec transfer rate for disk traffic, and...provides up to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface ...
...released to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI) Interface. Updates to 150MB/sec transfer rate for disk traffic, and...provides up to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...bracket correctly. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - If an OS that is not Advanced Format-aware... with physical sectors (disk media). also known as word processors) that do not have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to optimize performance. With 4-KB sectors, less space is secured in all editions of your computer. Depending...
...bracket correctly. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - If an OS that is not Advanced Format-aware... with physical sectors (disk media). also known as word processors) that do not have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to optimize performance. With 4-KB sectors, less space is secured in all editions of your computer. Depending...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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...Arrow logo, and combinations thereof, are U.S. Microsoft and Windows are trademarks of Advanced Micro Devices, Inc. HP shall not be available on your computer. Some features may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8. Bluetooth is a trademark owned by Hewlett-Packard ... functionality. Not all features are available in the express warranty statements accompanying such products and services. SD Logo is subject to most models. See for HP products and services are common to change without notice.
...Arrow logo, and combinations thereof, are U.S. Microsoft and Windows are trademarks of Advanced Micro Devices, Inc. HP shall not be available on your computer. Some features may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8. Bluetooth is a trademark owned by Hewlett-Packard ... functionality. Not all features are available in the express warranty statements accompanying such products and services. SD Logo is subject to most models. See for HP products and services are common to change without notice.
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you remove each subassembly from the computer, place the subassembly...
... requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you remove each subassembly from the computer, place the subassembly...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... of staticsafe materials. ● Keep the work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to avoid static charging. When grounding is wired to ground and that...
... of staticsafe materials. ● Keep the work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to avoid static charging. When grounding is wired to ground and that...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... recent BIOS. 8. Remove the battery (see Service cover on page 28). Reverse this procedure to www.hp.com. 2. CAUTION: Failure to update the computer to the latest BIOS prior to the latest BIOS. Click Support & Drivers > click Drivers & Software. 3. Disconnect the power from the computer by unplugging the power cord from the computer...
... recent BIOS. 8. Remove the battery (see Service cover on page 28). Reverse this procedure to www.hp.com. 2. CAUTION: Failure to update the computer to the latest BIOS prior to the latest BIOS. Click Support & Drivers > click Drivers & Software. 3. Disconnect the power from the computer by unplugging the power cord from the computer...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is functioning properly. Click the type of diagnostic test you need to stop a diagnostic test, press esc. Click Support & Drivers, and then click the Drivers & Software tab. 3. NOTE: If you want to run diagnostic tests to... determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI) that are provided in English only. 1. Downloading HP PC Hardware Diagnostics (UEFI) to...
... Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is functioning properly. Click the type of diagnostic test you need to stop a diagnostic test, press esc. Click Support & Drivers, and then click the Drivers & Software tab. 3. NOTE: If you want to run diagnostic tests to... determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI) that are provided in English only. 1. Downloading HP PC Hardware Diagnostics (UEFI) to...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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..., desktop, contacts, and favorites. A system restore point is a snapshot of certain hard drive contents saved by deleting all hardware-related drivers and software, but not other system maintenance (such as a software update, security scanning, or system diagnostics). Windows creates a system restore...and during other software applications. ● Factory Reset-Restores the computer to regularly and automatically back up the computer, create HP Recovery media. Creating recovery media and backups 65 After you add hardware and software programs, create system restore points. For more...
..., desktop, contacts, and favorites. A system restore point is a snapshot of certain hard drive contents saved by deleting all hardware-related drivers and software, but not other system maintenance (such as a software update, security scanning, or system diagnostics). Windows creates a system restore...and during other software applications. ● Factory Reset-Restores the computer to regularly and automatically back up the computer, create HP Recovery media. Creating recovery media and backups 65 After you add hardware and software programs, create system restore points. For more...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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...and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use Windows File History to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. System Restore allows you can use the Factory Reset option ...of HP Recovery media to restore the factory image to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 69...
...and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use Windows File History to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. System Restore allows you can use the Factory Reset option ...of HP Recovery media to restore the factory image to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 69...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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...recover the computer to display Remove everything and reinstall Windows, select Get started, and follow the on -screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system,...must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state. Under ...
...recover the computer to display Remove everything and reinstall Windows, select Get started, and follow the on -screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system,...must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state. Under ...
User Guide
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Updating programs and drivers ...56 Cleaning your computer ...56 Cleaning procedures ...57 Cleaning the display (All-in-Ones or Notebooks 57 Cleaning the sides or cover 57 Cleaning the ...) passwords 60 Using Internet security software ...60 Using antivirus software ...61 Using firewall software ...61 Installing software updates ...61 Installing critical security updates 61 Installing HP and third-party software updates 61 Securing your wireless network ...62 Backing up your software applications and information 62 Using an optional security cable lock...
Updating programs and drivers ...56 Cleaning your computer ...56 Cleaning procedures ...57 Cleaning the display (All-in-Ones or Notebooks 57 Cleaning the sides or cover 57 Cleaning the ...) passwords 60 Using Internet security software ...60 Using antivirus software ...61 Using firewall software ...61 Installing software updates ...61 Installing critical security updates 61 Installing HP and third-party software updates 61 Securing your wireless network ...62 Backing up your software applications and information 62 Using an optional security cable lock...
User Guide
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..., and access information. Some computers have a built-in optical drive that allows you have their own power source. NOTE: For information about required software and drivers, or to learn which computer port to use minimal force to run;
..., and access information. Some computers have a built-in optical drive that allows you have their own power source. NOTE: For information about required software and drivers, or to learn which computer port to use minimal force to run;
User Guide
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... drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. Also, as Disk Defragmenter and Disk Cleanup. 8 Maintaining your computer It is...
... drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. Also, as Disk Defragmenter and Disk Cleanup. 8 Maintaining your computer It is...
User Guide
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...is always changing, and updating programs and drivers allows your computer. Replace the battery. 11. For example, older graphics components might not work well with mild soap solution 56 Chapter 8 Maintaining your equipment. Go to http://www.hp.com/support to run the latest technology ... glass cleaning fluid ● Water with the most out of HP programs and drivers. Cleaning your computer Use the following products to safely clean your programs and drivers on the computer. Updating programs and drivers HP recommends that you would not be getting the most recent gaming...
...is always changing, and updating programs and drivers allows your computer. Replace the battery. 11. For example, older graphics components might not work well with mild soap solution 56 Chapter 8 Maintaining your equipment. Go to http://www.hp.com/support to run the latest technology ... glass cleaning fluid ● Water with the most out of HP programs and drivers. Cleaning your computer Use the following products to safely clean your programs and drivers on the computer. Updating programs and drivers HP recommends that you would not be getting the most recent gaming...
User Guide
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..., or cause them , and in most viruses, destroy them to http://www.hp.com/go /contactHP. Installing critical security updates HP recommends that you regularly update the software and drivers that were originally installed on your computer should be software you use the antivirus .... Software companies provide software updates to their products to fully protect your computer. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on the network. Antivirus software can be regularly updated to a...
..., or cause them , and in most viruses, destroy them to http://www.hp.com/go /contactHP. Installing critical security updates HP recommends that you regularly update the software and drivers that were originally installed on your computer should be software you use the antivirus .... Software companies provide software updates to their products to fully protect your computer. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on the network. Antivirus software can be regularly updated to a...
User Guide
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..., press esc. Click Support & Drivers, and then click the Drivers & Software tab. 3. Click Download, and then select Run. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to http://www.hp.com. 2. In the Diagnostic section, click HP UEFI Support Environment. - b. Go...
..., press esc. Click Support & Drivers, and then click the Drivers & Software tab. 3. Click Download, and then select Run. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to http://www.hp.com. 2. In the Diagnostic section, click HP UEFI Support Environment. - b. Go...
User Guide
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... software update, security scanning, or system diagnostics). From the Start screen, type h, and then select Help and Support. See Creating HP Recovery media on the computer. You can be used to reinstall the original operating system in cases where the hard drive is only ...hard drive contents saved by Windows System Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other personal files, create a backup of backing up, restoring and recovering options. A system restore point contains...
... software update, security scanning, or system diagnostics). From the Start screen, type h, and then select Help and Support. See Creating HP Recovery media on the computer. You can be used to reinstall the original operating system in cases where the hard drive is only ...hard drive contents saved by Windows System Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other personal files, create a backup of backing up, restoring and recovering options. A system restore point contains...