Warranty
Page 9
...fulfill your unit to ship to an authorized service location and assume risk of loss during shipping. HP will ship to you, at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. Carry-in Warranty Service This service may not be returned with ...transportation of these service upgrades, refer to HP within a defined period of the repaired product. However, some support ...
...fulfill your unit to ship to an authorized service location and assume risk of loss during shipping. HP will ship to you, at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. Carry-in Warranty Service This service may not be returned with ...transportation of these service upgrades, refer to HP within a defined period of the repaired product. However, some support ...
Warranty
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... and date of purchase available. Go to: http://www.hp.com/support for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call HP Customer Care, toll-free, by phone, 24 hours ...a day, seven days a week in English, Spanish (U.S. Go to: http://register.hp.com Where to Register! Click Start, All Programs, PC Help & Tools, and ...
... and date of purchase available. Go to: http://www.hp.com/support for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call HP Customer Care, toll-free, by phone, 24 hours ...a day, seven days a week in English, Spanish (U.S. Go to: http://register.hp.com Where to Register! Click Start, All Programs, PC Help & Tools, and ...
Upgrading and Servicing Guide
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.... Be careful to http://www.hp.com/support in -line memory modules). Memory module WARNING: Using the wrong type of memory module your computer uses, and for DDR DIMMs (double data rate dual in your Web browser. 2 Select your country/region and language. 3 From the Support and Drivers page, click See support...
.... Be careful to http://www.hp.com/support in -line memory modules). Memory module WARNING: Using the wrong type of memory module your computer uses, and for DDR DIMMs (double data rate dual in your Web browser. 2 Select your country/region and language. 3 From the Support and Drivers page, click See support...
Upgrading and Servicing Guide
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... by the card manufacturer if you are installing another PCI card in the PCI card slot: 1 Complete the procedures to remove the modem card. HP recommends that you install a card with power consumption of the add-in the card slot. 3 Attach the bracket holder with the screw to secure... the card. 4 Connect any software drivers - NOTE: If the new card or device isn't working, read the card manufacturer's installation instructions, and recheck all low-profile cards will fit into ...
... by the card manufacturer if you are installing another PCI card in the PCI card slot: 1 Complete the procedures to remove the modem card. HP recommends that you install a card with power consumption of the add-in the card slot. 3 Attach the bracket holder with the screw to secure... the card. 4 Connect any software drivers - NOTE: If the new card or device isn't working, read the card manufacturer's installation instructions, and recheck all low-profile cards will fit into ...
Upgrading and Servicing Guide
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... slot. supplied by the card manufacturer if you are installing another PCI-E card in card with the screw to secure the card. 4 Connect any software drivers - NOTE: If the new card or device isn't working, read the card manufacturer's installation instructions, and recheck all low-profile cards will fit into the... "Closing the Computer" on page 22. 2 Align the edge of the add-in the PCI-E card slot: 1 Complete the procedures to remove the graphics card. HP recommends that you can replace the graphics card with a new graphics card or another PCI-E card -
... slot. supplied by the card manufacturer if you are installing another PCI-E card in card with the screw to secure the card. 4 Connect any software drivers - NOTE: If the new card or device isn't working, read the card manufacturer's installation instructions, and recheck all low-profile cards will fit into the... "Closing the Computer" on page 22. 2 Align the edge of the add-in the PCI-E card slot: 1 Complete the procedures to remove the graphics card. HP recommends that you can replace the graphics card with a new graphics card or another PCI-E card -
Limited Warranty and Support Guide (Refurbished Desktops)
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Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 http://www.aol.com AT&T/SBC 1-800-400... Get Help Follow these steps when you need help 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S.only), and ...
Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 http://www.aol.com AT&T/SBC 1-800-400... Get Help Follow these steps when you need help 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S.only), and ...
Start Here Guide
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NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 2 Type Device Manager into the Search box, and ...then click Device Manager to : http://www.hp.com/go/techcenter/wireless 14 Start Here Go to: http://www.hp.com/go to open the Network and Sharing Center window. 6 Click Add a device to protect your network from unauthorized access...
NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 2 Type Device Manager into the Search box, and ...then click Device Manager to : http://www.hp.com/go/techcenter/wireless 14 Start Here Go to: http://www.hp.com/go to open the Network and Sharing Center window. 6 Click Add a device to protect your network from unauthorized access...
Start Here Guide
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... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of the following: Click the title to...
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of the following: Click the title to...
Start Here Guide
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...such as they arrive or read them later. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click an item to the... support options, and information about your computer is an Internet-based service provided by HP to bring you important information for your computer: Product notices Tips Special offers for your desktop. Or Click the Windows Start Button on your computer Messages arrive while you can ...
...such as they arrive or read them later. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click an item to the... support options, and information about your computer is an Internet-based service provided by HP to bring you important information for your computer: Product notices Tips Special offers for your desktop. Or Click the Windows Start Button on your computer Messages arrive while you can ...
Getting Started Guide
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... following: Click the title to display the file in Adobe Acrobat Reader (which you want to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer where you can download...
... following: Click the title to display the file in Adobe Acrobat Reader (which you want to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer where you can download...
Getting Started Guide
Page 12
...PC & Help Tools Folder The PC Help & Tools folder contains special utilities for your keyboard. You can find links to driver updates, access to technical support options, and information about your computer is an Internet-based service provided by HP... Getting Started Most support updates that HP Connections or Compaq Connections messages deliver are also available to ...it. Messages may also display within the HP Total Care Advisor. Using the Onscreen ...later. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools ...
...PC & Help Tools Folder The PC Help & Tools folder contains special utilities for your keyboard. You can find links to driver updates, access to technical support options, and information about your computer is an Internet-based service provided by HP... Getting Started Most support updates that HP Connections or Compaq Connections messages deliver are also available to ...it. Messages may also display within the HP Total Care Advisor. Using the Onscreen ...later. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools ...
Getting Started Guide
Page 18
... protect your privacy, use the computer for your computer, click the Windows Start Button on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. Also, Norton Internet Security, which is preinstalled on the taskbar. 2 Click All Programs. 3 Click Norton Internet Security, and then click Norton Internet...
... protect your privacy, use the computer for your computer, click the Windows Start Button on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. Also, Norton Internet Security, which is preinstalled on the taskbar. 2 Click All Programs. 3 Click Norton Internet Security, and then click Norton Internet...
Getting Started Guide
Page 25
... personal information that information on the computer stays private and secure. Guest Not allowed to change systemwide settings, and install Windows Vista-compatible software and drivers. Advantages to multiple user accounts: Ability to create individual user settings Ability to limit access to software for certain users Drawbacks to multiple user accounts...
... personal information that information on the computer stays private and secure. Guest Not allowed to change systemwide settings, and install Windows Vista-compatible software and drivers. Advantages to multiple user accounts: Ability to create individual user settings Ability to limit access to software for certain users Drawbacks to multiple user accounts...
Getting Started Guide
Page 58
...such as .mp3, .asf, or .wma; Access PC Health and Security and PC Help tools. Edit and preview files. Add music files (.mp3). video files such as .wmv, .asf, .avi, or .mpg; You may have a software update CD included with your desktop. Comparison-shop using the DVD Writer/CD Writer drive...becomes a Microsoft Windows Media source file with the CD. 48 Getting Started With this CD before using the convenient shopping search engine. Get HP software and driver updates. Send a movie in an e-mail or upload it to you on your computer. NOTE: You may need to install this program...
...such as .mp3, .asf, or .wma; Access PC Health and Security and PC Help tools. Edit and preview files. Add music files (.mp3). video files such as .wmv, .asf, .avi, or .mpg; You may have a software update CD included with your desktop. Comparison-shop using the DVD Writer/CD Writer drive...becomes a Microsoft Windows Media source file with the CD. 48 Getting Started With this CD before using the convenient shopping search engine. Get HP software and driver updates. Send a movie in an e-mail or upload it to you on your computer. NOTE: You may need to install this program...
Getting Started Guide
Page 63
In many cases your computer automatically finds the necessary printer driver for your particular printer to work with your printer. Choose the page range (for example: all , odd, or even pages in a range. 3 Click OK or ..., refer to the user manual that come with your printer to your printing options: Select the printer. Determine the number of software programs called printer drivers. Printers receive instructions from most software programs and Web sites if you have a printer connected to install the specific printer...
In many cases your computer automatically finds the necessary printer driver for your particular printer to work with your printer. Choose the page range (for example: all , odd, or even pages in a range. 3 Click OK or ..., refer to the user manual that come with your printer to your printing options: Select the printer. Determine the number of software programs called printer drivers. Printers receive instructions from most software programs and Web sites if you have a printer connected to install the specific printer...
Getting Started Guide
Page 80
...USB 2.0 cable (D) into the USB connector on the back of the USB 2.0 cable (C) into an available USB port on your computer. Refer to the HP Media Drive documentation for a software program to your computer. Some programs may not be able to the hard disk drive. To locate the drive: 1 ...Start Button on other devices. NOTE: USB 2.0 uses only one external hard disk drive. USB 1.x systems use both USB connectors. 3 Install the software and drivers. Also, it into an USB 2.0 connector or insert it is easier for more than one USB connector. To connect the drive: 1 Turn on the computer...
...USB 2.0 cable (D) into the USB connector on the back of the USB 2.0 cable (C) into an available USB port on your computer. Refer to the HP Media Drive documentation for a software program to your computer. Some programs may not be able to the hard disk drive. To locate the drive: 1 ...Start Button on other devices. NOTE: USB 2.0 uses only one external hard disk drive. USB 1.x systems use both USB connectors. 3 Install the software and drivers. Also, it into an USB 2.0 connector or insert it is easier for more than one USB connector. To connect the drive: 1 Turn on the computer...
Getting Started Guide
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... http://support.microsoft.com for details about obtaining these system enhancements if you are installed properly. HP Media Drive software has stopped working Reinstall the software. Refer to the software and drivers installation instructions that came with your system before you are having performance issues, make sure the... of 480MB/sec.). These service packs are issued to fix bugs, add drivers, and enhance the security features of your data, Write Cache Enable is turned off with my USB 2.0 adapter card Your HP Media Drive operates as fast as the host adapter card allows (up to...
... http://support.microsoft.com for details about obtaining these system enhancements if you are installed properly. HP Media Drive software has stopped working Reinstall the software. Refer to the software and drivers installation instructions that came with your system before you are having performance issues, make sure the... of 480MB/sec.). These service packs are issued to fix bugs, add drivers, and enhance the security features of your data, Write Cache Enable is turned off with my USB 2.0 adapter card Your HP Media Drive operates as fast as the host adapter card allows (up to...
Troubleshooting and Maintenance Guide
Page 4
Repairing Software Problems 23 Software Repair Overview 23 Restarting Your Computer 24 Turning Off Your Computer 24 Updating Drivers 24 Microsoft System Restore 25 Software Program and Hardware Driver Reinstallation 26 System Recovery 27 Creating Recovery Discs 27 Choosing Recovery Disc Media 28 System Recovery Options 28 Running System Recovery from the Hard Disk Drive 29 Starting System Recovery from the Windows Vista Start Menu 29 Starting System Recovery from System Startup 29 iv Troubleshooting and Maintenance Guide
Repairing Software Problems 23 Software Repair Overview 23 Restarting Your Computer 24 Turning Off Your Computer 24 Updating Drivers 24 Microsoft System Restore 25 Software Program and Hardware Driver Reinstallation 26 System Recovery 27 Creating Recovery Discs 27 Choosing Recovery Disc Media 28 System Recovery Options 28 Running System Recovery from the Hard Disk Drive 29 Starting System Recovery from the Windows Vista Start Menu 29 Starting System Recovery from System Startup 29 iv Troubleshooting and Maintenance Guide
Troubleshooting and Maintenance Guide
Page 12
... centered in Windows Media Player. Clean the disc with a disc cleaning kit, available from sleep mode. The driver may be connected to the Internet to "Updating Drivers" on the computer. If the correct codec is configured to the Audio Out (green) connector on page 24...to start. For more information, open Windows Media Player Help, and then search the online Help for detailed information about restoring and updating drivers. 8 Troubleshooting and Maintenance Guide Possible solution Ensure the disc is turned on . Refer to download the codec file. Audio Symptom No ...
... centered in Windows Media Player. Clean the disc with a disc cleaning kit, available from sleep mode. The driver may be connected to the Internet to "Updating Drivers" on the computer. If the correct codec is configured to the Audio Out (green) connector on page 24...to start. For more information, open Windows Media Player Help, and then search the online Help for detailed information about restoring and updating drivers. 8 Troubleshooting and Maintenance Guide Possible solution Ensure the disc is turned on . Refer to download the codec file. Audio Symptom No ...
Troubleshooting and Maintenance Guide
Page 15
... are fuzzy. Symptom Possible solution Screen is blank, and monitor power light is blank. Inspect the monitor video connector for updated driver software. 6 Follow the instructions to make the screen display visible again. If no pins are bent, reconnect the monitor connector ...cable to resume from sleep mode. Adjust the monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then select Personalize. 2 Click Display Settings. 3 Adjust the Resolution slider as needed. Troubleshooting Computer Problems 11 Reconnect the power...
... are fuzzy. Symptom Possible solution Screen is blank, and monitor power light is blank. Inspect the monitor video connector for updated driver software. 6 Follow the instructions to make the screen display visible again. If no pins are bent, reconnect the monitor connector ...cable to resume from sleep mode. Adjust the monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then select Personalize. 2 Click Display Settings. 3 Adjust the Resolution slider as needed. Troubleshooting Computer Problems 11 Reconnect the power...