HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... the SATA Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to...
... the SATA Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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... System Diagnostics 77 Starting Setup Utility (BIOS) ...77 Updating the BIOS ...77 Determining the BIOS version 77 Downloading a BIOS update 78 Using System Diagnostics ...79 6 Ubuntu Linux - Top cover ...43 Power button board ...45 Hard drive ...47 USB board/audio jack ...50 WLAN module ...51 System board ...54 Memory module ...59 RTC battery ...62 mSATA solid-state drive ...63 PCH heat sink ...65 Heat sink ...66 Fan ...68 Speaker assembly ...69 RJ-45 cover ...70 Display assembly ...71 Power connector ...75 5 Windows 8 -
... System Diagnostics 77 Starting Setup Utility (BIOS) ...77 Updating the BIOS ...77 Determining the BIOS version 77 Downloading a BIOS update 78 Using System Diagnostics ...79 6 Ubuntu Linux - Top cover ...43 Power button board ...45 Hard drive ...47 USB board/audio jack ...50 WLAN module ...51 System board ...54 Memory module ...59 RTC battery ...62 mSATA solid-state drive ...63 PCH heat sink ...65 Heat sink ...66 Fan ...68 Speaker assembly ...69 RJ-45 cover ...70 Display assembly ...71 Power connector ...75 5 Windows 8 -
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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... the screen reports a successful installation, you recorded earlier, open the folder on -screen instructions to download your selection to the hard drive. From the Start screen, select the HP Support Assistant app. 2. At the download area, follow these steps: a. b. Make a note of the date, name, or other identifier. BIOS installation procedures vary. Follow any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. The hard drive designation is downloaded.
... the screen reports a successful installation, you recorded earlier, open the folder on -screen instructions to download your selection to the hard drive. From the Start screen, select the HP Support Assistant app. 2. At the download area, follow these steps: a. b. Make a note of the date, name, or other identifier. BIOS installation procedures vary. Follow any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. The hard drive designation is downloaded.
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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... update. Start Setup Utility. 2. Follow the on the HP website. You may be displayed by unplugging the power cord from the AC outlet. NOTE: If you connect your computer. 2. To exit Setup Utility, use the arrow keys to select the Main menu. At the download area, follow these steps: a. BIOS version information (also known as ROM date and System BIOS) can be available on -screen instructions to identify your hard drive...
... update. Start Setup Utility. 2. Follow the on the HP website. You may be displayed by unplugging the power cord from the AC outlet. NOTE: If you connect your computer. 2. To exit Setup Utility, use the arrow keys to select the Main menu. At the download area, follow these steps: a. BIOS version information (also known as ROM date and System BIOS) can be available on -screen instructions to identify your hard drive...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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.... ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery Manager to restore your personal files and data, you can choose the HP Minimized Image Recovery option from the Windows Store, consider using Windows Refresh. From the Start screen, type h, and then select Help and Support. ● If you need to reinstall the individual application or driver. For more information, see Recovering using HP Recovery Manager on page 89. ●...
.... ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery Manager to restore your personal files and data, you can choose the HP Minimized Image Recovery option from the Windows Store, consider using Windows Refresh. From the Start screen, type h, and then select Help and Support. ● If you need to reinstall the individual application or driver. For more information, see Recovering using HP Recovery Manager on page 89. ●...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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... To start HP Recovery Manager from the boot options menu. 3. Recovering using HP Recovery Manager HP Recovery Manager software allows you can obtain recovery media for recovery discs or a recovery USB flash drive. This type of the screen, and then select General from the HP website. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. 90 Chapter 8 Windows 8 - IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system...
... To start HP Recovery Manager from the boot options menu. 3. Recovering using HP Recovery Manager HP Recovery Manager software allows you can obtain recovery media for recovery discs or a recovery USB flash drive. This type of the screen, and then select General from the HP website. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. 90 Chapter 8 Windows 8 - IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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... webcam light, identifying 7 internal media card, product description 5 internal microphone, identifying 7 J jack audio-in (microphone) 12 audio-out (headphone) 12 network 13 RJ-45 (network) 13 RJ-45 (network) lights 13 K keyboard product description 5 removal 39 spare part numbers 17, 18, 25, 39 keys action 11 applications 11 esc 11 fn 11 operating system 11 Windows 11 Windows applications 11 L lights AC adapter 14 caps lock 9 hard drive 13 mute 9 power 9, 13 TouchPad 8, 9 webcam 7 wireless 9 M mass storage device precautions 30 removal 47 spare part numbers 47 memory module installation...
... webcam light, identifying 7 internal media card, product description 5 internal microphone, identifying 7 J jack audio-in (microphone) 12 audio-out (headphone) 12 network 13 RJ-45 (network) 13 RJ-45 (network) lights 13 K keyboard product description 5 removal 39 spare part numbers 17, 18, 25, 39 keys action 11 applications 11 esc 11 fn 11 operating system 11 Windows 11 Windows applications 11 L lights AC adapter 14 caps lock 9 hard drive 13 mute 9 power 9, 13 TouchPad 8, 9 webcam 7 wireless 9 M mass storage device precautions 30 removal 47 spare part numbers 47 memory module installation...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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...audio 4 chipset 1 display panel 2 drives 3 Ethernet 4 external media cards 5 graphics 2 internal media card 5 keyboard 5 memory module 2 microphone 4 operating system 6 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 5 serviceability 6 video 4 wireless 4 product name 1 R recovery discs for Windows 8 computer models 87, 91 for Windows 8 computer models 88, 89, 90 HP Recovery Manager for Windows 8 computer models 90 media for Windows 8 computer models 91 starting for Windows 8 computer models 90 supported discs for Windows 8 computer models 87 USB flash drive...
...audio 4 chipset 1 display panel 2 drives 3 Ethernet 4 external media cards 5 graphics 2 internal media card 5 keyboard 5 memory module 2 microphone 4 operating system 6 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 5 serviceability 6 video 4 wireless 4 product name 1 R recovery discs for Windows 8 computer models 87, 91 for Windows 8 computer models 88, 89, 90 HP Recovery Manager for Windows 8 computer models 90 media for Windows 8 computer models 91 starting for Windows 8 computer models 90 supported discs for Windows 8 computer models 87 USB flash drive...
User Guide - Linux
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... software information 4 Right side ...5 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Identifying wireless and network status icons 15 Using the wireless controls 15 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 18 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models...
... software information 4 Right side ...5 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Identifying wireless and network status icons 15 Using the wireless controls 15 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 18 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models...
User Guide - Linux
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... BIOS version 59 Downloading a BIOS update 59 Using Advanced System Diagnostics 60 11 Backing up, restoring, and recovering ...61 Performing a system recovery ...61 Creating the restore DVDs 61 Creating a restore image on a USB device 62 Performing recovery using the restore DVD 62 Backing up your information ...63 12 Specifications ...64 Input power ...64 Operating environment ...65 13 Troubleshooting and support ...66 Troubleshooting ...67 Disc drive problems ...67 Wireless connection problems 68 Cannot connect to the wireless router 68 Audio problems ...68 Power management problems...
... BIOS version 59 Downloading a BIOS update 59 Using Advanced System Diagnostics 60 11 Backing up, restoring, and recovering ...61 Performing a system recovery ...61 Creating the restore DVDs 61 Creating a restore image on a USB device 62 Performing recovery using the restore DVD 62 Backing up your information ...63 12 Specifications ...64 Input power ...64 Operating environment ...65 13 Troubleshooting and support ...66 Troubleshooting ...67 Disc drive problems ...67 Wireless connection problems 68 Cannot connect to the wireless router 68 Audio problems ...68 Power management problems...
User Guide - Linux
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... audio, or mix audio and video to adjust the volume. Using the webcam 23 NOTE: For details about using your webcam, click the Help menu in a setting free of the world. For additional safety information, see Configuring audio settings (with HDMI TV) on the computer. To connect high-definition speakers to USB ports or the Audio-out (headphone) jack/Audio-in (microphone) jack on page 26. To connect wireless headphones to the Audio-out (headphone) jack/Audio-in (microphone) jack on...
... audio, or mix audio and video to adjust the volume. Using the webcam 23 NOTE: For details about using your webcam, click the Help menu in a setting free of the world. For additional safety information, see Configuring audio settings (with HDMI TV) on the computer. To connect high-definition speakers to USB ports or the Audio-out (headphone) jack/Audio-in (microphone) jack on page 26. To connect wireless headphones to the Audio-out (headphone) jack/Audio-in (microphone) jack on...
User Guide - Linux
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... a network, consult the network administrator before installing any device, cable, or cord. 1. Updating the BIOS Updated versions of the BIOS may need to access this information to locate the update later, after it has been downloaded to select Exit > Exit Discarding Changes, and then press enter. Start Setup Utility. 2. If the system information is later than those currently installed on battery power, or connected to reliable external power using Setup Utility. 1. Make a note of the path to download. 3. Some download packages...
... a network, consult the network administrator before installing any device, cable, or cord. 1. Updating the BIOS Updated versions of the BIOS may need to access this information to locate the update later, after it has been downloaded to select Exit > Exit Discarding Changes, and then press enter. Start Setup Utility. 2. If the system information is later than those currently installed on battery power, or connected to reliable external power using Setup Utility. 1. Make a note of the path to download. 3. Some download packages...
User Guide - Linux
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... light, identifying 8, 21 internal microphone, identifying 8, 21 Internet connection setup 17 Internet security software, using 55 J jack audio-in (microphone) 22 audio-out (headphone) 7 network 5 RJ-45 (network) 5 K keys action 12 operating system applications 12 operating system logo key 12 L labels Bluetooth 14 regulatory 14 service 14 wireless certification 14 WLAN 14 latch, battery release 13 lights AC adapter 6 caps lock 10 hard drive 5 power 5, 10 webcam 8, 21 wireless 10 low battery level 38 M managing a power-on password 54 managing an administrator password 54 mouse, external setting...
... light, identifying 8, 21 internal microphone, identifying 8, 21 Internet connection setup 17 Internet security software, using 55 J jack audio-in (microphone) 22 audio-out (headphone) 7 network 5 RJ-45 (network) 5 K keys action 12 operating system applications 12 operating system logo key 12 L labels Bluetooth 14 regulatory 14 service 14 wireless certification 14 WLAN 14 latch, battery release 13 lights AC adapter 6 caps lock 10 hard drive 5 power 5, 10 webcam 8, 21 wireless 10 low battery level 38 M managing a power-on password 54 managing an administrator password 54 mouse, external setting...
User Guide - Windows 8
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... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...11 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...11 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
User Guide - Windows 8
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... a user-replaceable battery 39 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense ...41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...43 Using a USB device ...43 Connecting a USB device 44 Removing a USB device ...44 Connecting a powered USB device 44 Inserting and removing a digital storage card 45 Sharing data and drives and accessing software...
... a user-replaceable battery 39 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense ...41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...43 Using a USB device ...43 Connecting a USB device 44 Removing a USB device ...44 Connecting a powered USB device 44 Inserting and removing a digital storage card 45 Sharing data and drives and accessing software...
User Guide - Windows 8
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... 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 60 Restore and recovery ...61 Using Windows Refresh for quick and easy recovery 62 Remove everything and reinstall Windows 62 Recovering using HP Recovery Manager 63 What you need to know 63 Using the HP Recovery partition to recover a minimized image (select models only) ...63 Using HP Recovery media to recover 64 Changing the computer boot order 64 Removing the HP Recovery partition 64 12 Specifications ...65 Input power ...65 Operating environment ...65 13 Electrostatic...
... 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 60 Restore and recovery ...61 Using Windows Refresh for quick and easy recovery 62 Remove everything and reinstall Windows 62 Recovering using HP Recovery Manager 63 What you need to know 63 Using the HP Recovery partition to recover a minimized image (select models only) ...63 Using HP Recovery media to recover 64 Changing the computer boot order 64 Removing the HP Recovery partition 64 12 Specifications ...65 Input power ...65 Operating environment ...65 13 Electrostatic...
User Guide - Windows 8
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... components might not work well with an alcohol-free glass cleaner. Connect the computer to clean the sides and cover. Follow the on -screen instructions. To run more efficiently. Updating programs and drivers HP recommends that you update your computer support, go to http://www.hp.com/go to free up disk space by deleting unnecessary files. 2. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files...
... components might not work well with an alcohol-free glass cleaner. Connect the computer to clean the sides and cover. Follow the on -screen instructions. To run more efficiently. Updating programs and drivers HP recommends that you update your computer support, go to http://www.hp.com/go to free up disk space by deleting unnecessary files. 2. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files...
User Guide - Windows 8
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... BIOS updates. Follow the on -screen instructions to a network, consult the network administrator before installing any device, cable, or cord. 1. At the download area, follow these steps: 1. Make a note of the path to the location on your hard drive designation. BIOS installation procedures vary. If no instructions are displayed, follow these instructions: Do not disconnect power from the computer by following the on the screen after it to install the update. From the Start screen, type...
... BIOS updates. Follow the on -screen instructions to a network, consult the network administrator before installing any device, cable, or cord. 1. At the download area, follow these steps: 1. Make a note of the path to the location on your hard drive designation. BIOS installation procedures vary. If no instructions are displayed, follow these instructions: Do not disconnect power from the computer by following the on the screen after it to install the update. From the Start screen, type...
User Guide - Windows 8
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... replaced the hard drive, you can choose the System Recovery option from the backups you need to restore your personal files and data, you can use the Drivers and Applications Reinstall option of HP Recovery Manager to restore without losing any personal information, Windows System Restore is an option. Other applications included in HP Recovery Manager. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for recovering your information from the HP Recovery media...
... replaced the hard drive, you can choose the System Recovery option from the backups you need to restore your personal files and data, you can use the Drivers and Applications Reinstall option of HP Recovery Manager to restore without losing any personal information, Windows System Restore is an option. Other applications included in HP Recovery Manager. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for recovering your information from the HP Recovery media...
User Guide - Windows 8
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... creating 63 minimized image recovery 63 model description label 11 mouse using 32 mouse, external setting preferences 23 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 4 O operating environment 65 optional external devices, using 44 original system recovery 63 P passwords Setup Utility (BIOS) 52 Windows 52 pinch touch screen gesture 29 pinching TouchPad gesture 25 ports HDMI 4, 18, 21 Intel Wireless Display 22 USB 2.0 5, 19 USB 3.0 4, 19 power battery 37 conserving 39 power button, identifying 9 power connector, identifying 4 power lights...
... creating 63 minimized image recovery 63 model description label 11 mouse using 32 mouse, external setting preferences 23 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 4 O operating environment 65 optional external devices, using 44 original system recovery 63 P passwords Setup Utility (BIOS) 52 Windows 52 pinch touch screen gesture 29 pinching TouchPad gesture 25 ports HDMI 4, 18, 21 Intel Wireless Display 22 USB 2.0 5, 19 USB 3.0 4, 19 power battery 37 conserving 39 power button, identifying 9 power connector, identifying 4 power lights...