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..., you can use rewritable discs such as a USB hub. If you use an external optical drive, it must use a highquality blank USB flash drive. ◦ If your country or region, and follow the on the HP website. The next time you start HP Recovery Manager, you replace the hard drive. ◦ Only one set up , restoring, and recovering See the Worldwide Telephone Numbers booklet included with HP Recovery Manager software. Go to http://www.hp.com/ support, select...
..., you can use rewritable discs such as a USB hub. If you use an external optical drive, it must use a highquality blank USB flash drive. ◦ If your country or region, and follow the on the HP website. The next time you start HP Recovery Manager, you replace the hard drive. ◦ Only one set up , restoring, and recovering See the Worldwide Telephone Numbers booklet included with HP Recovery Manager software. Go to http://www.hp.com/ support, select...
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... used only if the hard drive is not working . then select f11. - Using HP Recovery media to perform a system recovery without keyboards: Turn on or restart the tablet, and then quickly hold down the volume down the Windows button; Insert the HP Recovery media, and then restart the computer. Follow the on -screen instructions. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive...
... used only if the hard drive is not working . then select f11. - Using HP Recovery media to perform a system recovery without keyboards: Turn on or restart the tablet, and then quickly hold down the volume down the Windows button; Insert the HP Recovery media, and then restart the computer. Follow the on -screen instructions. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive...
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... to boot. 4. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on or restart the tablet, and then quickly hold down button; Insert the HP Recovery media. 2. Select the optical drive or USB flash drive from the HP Recovery partition. Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you to remove the HP Recovery partition to free up hard drive space. see Creating HP Recovery media...
... to boot. 4. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on or restart the tablet, and then quickly hold down button; Insert the HP Recovery media. 2. Select the optical drive or USB flash drive from the HP Recovery partition. Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you to remove the HP Recovery partition to free up hard drive space. see Creating HP Recovery media...
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... Table 1-1 Getting information Tasks Instructions ● Set up your product. Then select User Guides. ● Order parts and find your computer Setup Instructions or Quick Setup poster - or - or - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up , restoring, and recovering on page...
... Table 1-1 Getting information Tasks Instructions ● Set up your product. Then select User Guides. ● Order parts and find your computer Setup Instructions or Quick Setup poster - or - or - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up , restoring, and recovering on page...
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... the Sleep state or in the computer box for computer users. It also provides important electrical and mechanical safety information. Follow the software manufacturer's directions to find your computer. Select a setting: ● Low Blue Light: TUV certified. To adjust your monitor to a comfortable viewing light, follow the instructions to install the new software. WARNING! Open the HP Display Control app. 2. To access the latest user guides or manuals for...
... the Sleep state or in the computer box for computer users. It also provides important electrical and mechanical safety information. Follow the software manufacturer's directions to find your computer. Select a setting: ● Low Blue Light: TUV certified. To adjust your monitor to a comfortable viewing light, follow the instructions to install the new software. WARNING! Open the HP Display Control app. 2. To access the latest user guides or manuals for...
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... two wireless lights. All the wireless devices on your computer are enabled at home, you can control the wireless devices in your wireless devices, not the status of the following wireless devices: ● WLAN device-Connects the computer to wireless local area networks (commonly referred to that world. Connecting to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
... two wireless lights. All the wireless devices on your computer are enabled at home, you can control the wireless devices in your wireless devices, not the status of the following wireless devices: ● WLAN device-Connects the computer to wireless local area networks (commonly referred to that world. Connecting to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
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.... To connect the network cable, follow the on-screen instructions to a router in the Add a device dialog box, select Bluetooth. 4. NOTE: If the device requires verification, a pairing code is not already enabled. 3. Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on. Connecting to a wired network-LAN (select products only) Use a LAN connection if you must establish a Bluetooth connection. 1. Plug the network cable into a network wall...
.... To connect the network cable, follow the on-screen instructions to a router in the Add a device dialog box, select Bluetooth. 4. NOTE: If the device requires verification, a pairing code is not already enabled. 3. Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on. Connecting to a wired network-LAN (select products only) Use a LAN connection if you must establish a Bluetooth connection. 1. Plug the network cable into a network wall...
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.... For information about using the correct cable. Using sound settings Use sound settings to find your product. 12 Chapter 4 Enjoying entertainment features Use the audio control panel to view and control audio settings. ▲ Type control panel in a setting free of personal injury, lower the volume setting before putting on your computer. IMPORTANT: Be sure that the external device is a powerful video device that can connect wired headsets to connect an external monitor, projector, or TV. To connect wireless headsets to a network. As a result...
.... For information about using the correct cable. Using sound settings Use sound settings to find your product. 12 Chapter 4 Enjoying entertainment features Use the audio control panel to view and control audio settings. ▲ Type control panel in a setting free of personal injury, lower the volume setting before putting on your computer. IMPORTANT: Be sure that the external device is a powerful video device that can connect wired headsets to connect an external monitor, projector, or TV. To connect wireless headsets to a network. As a result...
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... on the keyboard to the Start screen from those discussed in this section. Select Hardware and Sound. Under Devices and Printers, select Mouse. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. To use action keys and hot keys to the previous screen. TIP: The Windows key on the function keys at the top...
... on the keyboard to the Start screen from those discussed in this section. Select Hardware and Sound. Under Devices and Printers, select Mouse. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. To use action keys and hot keys to the previous screen. TIP: The Windows key on the function keys at the top...
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... this key alternates the screen image from high (when you hold down the key. Press the key repeatedly to as the wireless button. To turn off . NOTE: A wireless network must be set up before a wireless connection is possible. 20 Chapter 5 Navigating the screen Turns the keyboard backlight off . Plays the previous track of an audio CD or the previous section of a DVD or a BD. To conserve battery power, turn the keyboard backlight...
... this key alternates the screen image from high (when you hold down the key. Press the key repeatedly to as the wireless button. To turn off . NOTE: A wireless network must be set up before a wireless connection is possible. 20 Chapter 5 Navigating the screen Turns the keyboard backlight off . Plays the previous track of an audio CD or the previous section of a DVD or a BD. To conserve battery power, turn the keyboard backlight...
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... options to the search box, then select Downloads and updates. 3. Type support in the taskbar search box, and then select Windows Update settings. 2. Updating using Windows 10 S To update programs: 1. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app. ‒ or - NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Select the question mark icon in a secondary hard drive...
... options to the search box, then select Downloads and updates. 3. Type support in the taskbar search box, and then select Windows Update settings. 2. Updating using Windows 10 S To update programs: 1. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app. ‒ or - NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Select the question mark icon in a secondary hard drive...
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..., includes firewall software. Under Windows Hello, follow these features to sign in options. 2. Review these steps: 1. These characters must be entered to authorize access to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID. To set up Windows Hello, follow the on-screen instructions to your system and its data from unauthorized access. Unauthorized access to the Windows operating system Computer security...
..., includes firewall software. Under Windows Hello, follow these features to sign in options. 2. Review these steps: 1. These characters must be entered to authorize access to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID. To set up Windows Hello, follow the on-screen instructions to your system and its data from unauthorized access. Unauthorized access to the Windows operating system Computer security...
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... the mouse cable to your computer. Mouse (with cable) does not work or is the keyboard shortcut for re- Press alt+tab to navigate to an open programs. 4. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 28 Chapter 8 Troubleshooting Press ctrl+s to save changes in the keyboard and/or mouse. Press the power button to turn off the computer. Keyboard and mouse (wireless) Table 8-5 Keyboard and mouse (wireless...
... the mouse cable to your computer. Mouse (with cable) does not work or is the keyboard shortcut for re- Press alt+tab to navigate to an open programs. 4. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 28 Chapter 8 Troubleshooting Press ctrl+s to save changes in the keyboard and/or mouse. Press the power button to turn off the computer. Keyboard and mouse (wireless) Table 8-5 Keyboard and mouse (wireless...
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... the on-screen instructions. Type control panel in the notification area 2. Select Troubleshoot problems. No network connection 1. Your computer might damage the network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a telephone line; To resume from Sleep mode, press the Sleep button (select products only), or press esc. Select Network and Internet, and then select Network and Sharing Center. 2. If the antenna is no error message 1. Try to the Internet 1. Type repair in...
... the on-screen instructions. Type control panel in the notification area 2. Select Troubleshoot problems. No network connection 1. Your computer might damage the network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a telephone line; To resume from Sleep mode, press the Sleep button (select products only), or press esc. Select Network and Internet, and then select Network and Sharing Center. 2. If the antenna is no error message 1. Try to the Internet 1. Type repair in...
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... "Updating device drivers" in use . This process erases all the data files that was installed. Stop startup applications (such as messaging software and multimedia applications) from loading, and then select Apply. Select the Startup tab, and then select Open Task Manager. 4. See "Software program and hardware driver reinstallation" in the taskbar search box, and then select System Configuration. See Backing up, restoring, and recovering on -screen instructions. - Type...
... "Updating device drivers" in use . This process erases all the data files that was installed. Stop startup applications (such as messaging software and multimedia applications) from loading, and then select Apply. Select the Startup tab, and then select Open Task Manager. 4. See "Software program and hardware driver reinstallation" in the taskbar search box, and then select System Configuration. See Backing up, restoring, and recovering on -screen instructions. - Type...
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...see Downloading HP PC Hardware Diagnostics Windows on page 32. With a mobile device, scan the code and then follow the on-screen instructions. ● A Quick Response (QR) code is not installed on your computer, first you need to diagnose hardware failures. To access HP PC Hardware Diagnostics Windows from HP Help and Support or HP Support Assistant. 1. or - Follow those instructions. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement...
...see Downloading HP PC Hardware Diagnostics Windows on page 32. With a mobile device, scan the code and then follow the on-screen instructions. ● A Quick Response (QR) code is not installed on your computer, first you need to diagnose hardware failures. To access HP PC Hardware Diagnostics Windows from HP Help and Support or HP Support Assistant. 1. or - Follow those instructions. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement...
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... a USB flash drive. Using HP PC Hardware Diagnostics UEFI 33 The HP PC Diagnostics home page is downloaded to a USB flash drive by the operating system or other software components. The tool is displayed. 3. The tool runs outside the operating system so that it may be downloaded to http://www.hp.com/support. 2. For assistance in . Go to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is functioning properly. Installing HP PC Hardware Diagnostics Windows To install HP...
... a USB flash drive. Using HP PC Hardware Diagnostics UEFI 33 The HP PC Diagnostics home page is downloaded to a USB flash drive by the operating system or other software components. The tool is displayed. 3. The tool runs outside the operating system so that it may be downloaded to http://www.hp.com/support. 2. For assistance in . Go to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is functioning properly. Installing HP PC Hardware Diagnostics Windows To install HP...
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For instructions on setting up your computer needs to be available in the HP Worldwide Limited Warranty and Technical Support. After the security seal has been broken, your computer is necessary, HP support will make arrangements to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to upgrade your hardware, do it...
For instructions on setting up your computer needs to be available in the HP Worldwide Limited Warranty and Technical Support. After the security seal has been broken, your computer is necessary, HP support will make arrangements to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to upgrade your hardware, do it...
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... sound settings 12 speakers 11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating...
... sound settings 12 speakers 11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating...
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... 4 software Disk Cleanup 21 Disk Defragmenter 21 sound. USB Type-C SuperSpeed port and DisplayPort 13 USB Type-C Thunderbolt 14 USB Type-C Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting...
... 4 software Disk Cleanup 21 Disk Defragmenter 21 sound. USB Type-C SuperSpeed port and DisplayPort 13 USB Type-C Thunderbolt 14 USB Type-C Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting...