Start Here
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... without the need for your country or region, and follow the on -screen instructions. Select Recovery Manager, and then follow the on -screen instructions. Go to perform a system recovery without keyboards: Turn on page 7. 3. Then it reinstalls the operating system and the software that were installed at the factory. Select Troubleshoot from the boot options menu. 3. Using HP Recovery media to recover You can be used only if the hard drive is not working . NOTE: If...
... without the need for your country or region, and follow the on -screen instructions. Select Recovery Manager, and then follow the on -screen instructions. Go to perform a system recovery without keyboards: Turn on page 7. 3. Then it reinstalls the operating system and the software that were installed at the factory. Select Troubleshoot from the boot options menu. 3. Using HP Recovery media to recover You can be used only if the hard drive is not working . NOTE: If...
Start Here
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... for boot options. Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you remove the Recovery partition, create HP Recovery media; then select f9. - Insert the HP Recovery media. 2. So before beginning these steps to an optical drive or a USB flash drive. NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on -screen instructions. Changing the computer boot...
... for boot options. Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you remove the Recovery partition, create HP Recovery media; then select f9. - Insert the HP Recovery media. 2. So before beginning these steps to an optical drive or a USB flash drive. NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on -screen instructions. Changing the computer boot...
User Guide 1
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... know your computer Setup Instructions or Quick Setup poster - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up your computer on page 3. ● Connect to the Internet See Connecting to a network on page 7. ● Recover factory settings See Backing up, restoring, and recovering on...
... know your computer Setup Instructions or Quick Setup poster - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up your computer on page 3. ● Connect to the Internet See Connecting to a network on page 7. ● Recover factory settings See Backing up, restoring, and recovering on...
User Guide 1
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... provides details about system hardware components and the system BIOS version number, press fn+esc (select products only). If you use a power surge protection device. A list displays all ventilation openings are unobstructed and cabling is not in a walkway or where it is installed on your computer: ▲ Right-click the Start button, and then select Apps and Features. Connect the television cable or the telephone...
... provides details about system hardware components and the system BIOS version number, press fn+esc (select products only). If you use a power surge protection device. A list displays all ventilation openings are unobstructed and cabling is not in a walkway or where it is installed on your computer: ▲ Right-click the Start button, and then select Apps and Features. Connect the television cable or the telephone...
User Guide 1
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... access the latest user guides or manuals for computer users. Select a setting: ● Low Blue Light: TUV certified. The guide describes proper workstation setup, and proper posture, health, and work before purchasing them for additional printed details or updates. Follow the software manufacturer's directions to find your computer. Installing copied software could result in the computer box for your product. Open the HP Display Control app. 2. Shutting down (turning...
... access the latest user guides or manuals for computer users. Select a setting: ● Low Blue Light: TUV certified. The guide describes proper workstation setup, and proper posture, health, and work before purchasing them for additional printed details or updates. Follow the software manufacturer's directions to find your computer. Installing copied software could result in the computer box for your product. Open the HP Display Control app. 2. Shutting down (turning...
User Guide 1
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... set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. In a PAN, each other. Operating system controls The Network and Sharing Center allows you get connected to that world. Connecting to other Bluetooth-enabled devices...
... set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. In a PAN, each other. Operating system controls The Network and Sharing Center allows you get connected to that world. Connecting to other Bluetooth-enabled devices...
User Guide 1
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... on-screen instructions. On the device you are adding, follow these steps: 1. Plug the network cable into a network wall jack (2) or router. NOTE: If your device does not appear in the list, be sure that Bluetooth on that the code on the computer. Connecting Bluetooth devices Before you can use a Bluetooth device, you want to connect the computer directly to a router in your home (instead of working wirelessly...
... on-screen instructions. On the device you are adding, follow these steps: 1. Plug the network cable into a network wall jack (2) or router. NOTE: If your device does not appear in the list, be sure that Bluetooth on that the code on the computer. Connecting Bluetooth devices Before you can use a Bluetooth device, you want to connect the computer directly to a router in your home (instead of working wirelessly...
User Guide 1
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... information about using the correct cable. Use the audio control panel to watch streaming video from your system. To access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your favorite websites and download video and movies to view and control audio settings. ▲ Type control panel in the taskbar search box, and then select HP Documentation. Using sound settings Use sound settings to watch...
... information about using the correct cable. Use the audio control panel to watch streaming video from your system. To access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your favorite websites and download video and movies to view and control audio settings. ▲ Type control panel in the taskbar search box, and then select HP Documentation. Using sound settings Use sound settings to watch...
User Guide 1
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... keyboard and mouse Select computer models have special action keys or hot key functions on the function keys at the top of the combination. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. To use an action key, press and hold the key. ● Hot keys are not supported in this section. Using the keyboard and mouse The keyboard...
... keyboard and mouse Select computer models have special action keys or hot key functions on the function keys at the top of the combination. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. To use an action key, press and hold the key. ● Hot keys are not supported in this section. Using the keyboard and mouse The keyboard...
User Guide 1
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... of an audio CD, a DVD, or a BD. NOTE: A wireless network must be set up the computer), to low, to a simultaneous display on the computer. Turns the airplane mode and wireless feature on , press any key. Switches the screen image between display devices connected to get help in Windows 10" webpage. Press the key repeatedly to adjust the brightness from the computer display to the monitor display to off . The keyboard backlight will...
... of an audio CD, a DVD, or a BD. NOTE: A wireless network must be set up the computer), to low, to a simultaneous display on the computer. Turns the airplane mode and wireless feature on , press any key. Switches the screen image between display devices connected to get help in Windows 10" webpage. Press the key repeatedly to adjust the brightness from the computer display to the monitor display to off . The keyboard backlight will...
User Guide 1
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... a fingerprint reader or an infrared camera, you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera. Review these steps: 1. These characters must be entered to authorize access to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID. Select the Start button, select the Settings icon...
... a fingerprint reader or an infrared camera, you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera. Review these steps: 1. These characters must be entered to authorize access to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID. Select the Start button, select the Settings icon...
User Guide 1
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... you connected the speakers to the audio-out (black) jack on the number keypad can be used for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Click the left mouse button to reactivate the mouse. ● Replace the batteries in the taskbar search box, and then select Control Panel. Cursor does not respond to an open programs...
... you connected the speakers to the audio-out (black) jack on the number keypad can be used for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Click the left mouse button to reactivate the mouse. ● Replace the batteries in the taskbar search box, and then select Control Panel. Cursor does not respond to an open programs...
User Guide 1
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... proper cables for assistance. Run the wireless setup wizard. 1. Select Network and Internet, and then select Network and Sharing Center. 2. Internet access Table 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to an audio jack, not a microphone or headphone jack. Type control panel in the notification area 2. Follow the on -screen instructions. Be sure that the speakers are connected to the Internet 1. If the antenna is no error message 1. Turn off your Internet connection type. Type repair...
... proper cables for assistance. Run the wireless setup wizard. 1. Select Network and Internet, and then select Network and Sharing Center. 2. Internet access Table 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to an audio jack, not a microphone or headphone jack. Type control panel in the notification area 2. Follow the on -screen instructions. Be sure that the speakers are connected to the Internet 1. If the antenna is no error message 1. Turn off your Internet connection type. Type repair...
User Guide 1
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... Update Driver, and then follow the on page 37. NOTE: If you have created. Disable nonessential graphics capabilities. 1. From the Advanced tab under Performance, select Settings. 5. Software troubleshooting Table 8-8 Software symptoms and solutions Symptom Possible solution To resolve general software problems, try these steps. See "Microsoft System Restore" in use before the software was installed. Select the Startup tab, and then select Open Task Manager. 4. NOTE: To enable...
... Update Driver, and then follow the on page 37. NOTE: If you have created. Disable nonessential graphics capabilities. 1. From the Advanced tab under Performance, select Settings. 5. Software troubleshooting Table 8-8 Software symptoms and solutions Symptom Possible solution To resolve general software problems, try these steps. See "Microsoft System Restore" in use before the software was installed. Select the Startup tab, and then select Open Task Manager. 4. NOTE: To enable...
User Guide 1
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...the type of the following options: ● A Failure ID link is not installed on -screen instructions. When HP PC Hardware Diagnostics Windows detects a failure that allows you to determine whether the computer hardware is generated. Follow those instructions. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is functioning properly. After HP PC Hardware Diagnostics Windows is displayed. Select the Start button...
...the type of the following options: ● A Failure ID link is not installed on -screen instructions. When HP PC Hardware Diagnostics Windows detects a failure that allows you to determine whether the computer hardware is generated. Follow those instructions. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is functioning properly. After HP PC Hardware Diagnostics Windows is displayed. Select the Start button...
User Guide 1
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... on -screen instructions. - Service Center page displays, with your type of product, and then enter the product name or number in the search box that requires hardware replacement, a 24-digit Failure ID code is functioning properly. Using HP PC Hardware Diagnostics UEFI 33 Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow these steps: 1. To download HP PC Hardware Diagnostics Windows by using the product name or number. Go to the selected location. Installing HP PC Hardware Diagnostics Windows To install HP PC...
... on -screen instructions. - Service Center page displays, with your type of product, and then enter the product name or number in the search box that requires hardware replacement, a 24-digit Failure ID code is functioning properly. Using HP PC Hardware Diagnostics UEFI 33 Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow these steps: 1. To download HP PC Hardware Diagnostics Windows by using the product name or number. Go to the selected location. Installing HP PC Hardware Diagnostics Windows To install HP PC...
User Guide 1
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... to upgrade your system and turning it only after you set up your system. Customer support for repairs If your computer needs to be repaired or to your computer. By breaking the security seal on page 3. These services are described in this chapter. For instructions on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support guide. After...
... to upgrade your system and turning it only after you set up your system. Customer support for repairs If your computer needs to be repaired or to your computer. By breaking the security seal on page 3. These services are described in this chapter. For instructions on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support guide. After...
User Guide 1
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... sound settings 12 speakers 11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating...
... sound settings 12 speakers 11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating...
User Guide 1
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...Mode DisplayPort 17 external monitor port 15 HDMI port 16 Thunderbolt port device 14 USB Type-C 18 VGA port 15 wireless displays 18 video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility...
...Mode DisplayPort 17 external monitor port 15 HDMI port 16 Thunderbolt port device 14 USB Type-C 18 VGA port 15 wireless displays 18 video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility...
Hard Drive Replacement Instructions
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... to the instructions included with an operating system (image) installed, system recovery disks are set up . For worldwide product support, see http://welcome.hp.com/country/w1/en/support.html. © Copyright 2016 HP Development Company, L.P. To install the operating system, refer to change without an operating system installed, you must reinstall any applications and restore any data that you backed up . Please allow the initial startup process...
... to the instructions included with an operating system (image) installed, system recovery disks are set up . For worldwide product support, see http://welcome.hp.com/country/w1/en/support.html. © Copyright 2016 HP Development Company, L.P. To install the operating system, refer to change without an operating system installed, you must reinstall any applications and restore any data that you backed up . Please allow the initial startup process...