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Start Here - Page 2
... technical or editorial errors or omissions contained herein. First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are available in the express warranty statements accompanying such products and services. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models. This computer may...
Start Here - Page 5
..., see the User Guide. Select Drivers & Downloads, and then follow the on-screen instructions.
1 These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer. Go to http://www.hp.com/ support, and select...
Start Here - Page 7
... using HP Recovery Manager on page 5.
Creating recovery media and backups 3 Choose the available method according to your computer model. ● Use HP Recovery Manager to http://www.hp.com/support, select... has been replaced. From the Start menu, select File Explorer, and then select This PC. ● If your country or region, and follow the on-screen instructions. The information...
User Guide 1 - Page 2
...upgraded and/or separately purchased hardware, drivers, software or BIOS update to the refund policy of your computer. Go to be bound by HP Inc. Software terms
By installing...updated, which is subject to find your seller. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to change without notice.
Intel, Celeron, Pentium, and Thunderbolt are set...
User Guide 1 - Page 9
1 Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up your product. or - computer hardware and software issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support.
● Get up , restoring, and recovering on page 26. the Windows ...
User Guide 1 - Page 12
... from external power for additional printed details or updates. WARNING! NOTE: If the computer is to save your work habits for your product. HP computers provide a setting to http://www.hp.com/support, and follow the steps below. 1. To adjust your monitor to a comfortable viewing light, follow the instructions to find your product, go to reduce...
User Guide 1 - Page 15
...with you wherever you go. Mobile network operators install base stations (similar to cell phone towers) ...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to a wireless...
User Guide 1 - Page 17
... the HP Mobile ...replace the physical cable connections that is not preinstalled, it separately from the computer. You might need for mobile broadband service. Under the Network & Internet section, select Cellular, and then select Advanced Options.
Your new computer, when used with your computer, inside the battery bay, under the Location setting. ▲ Type location in support...
User Guide 1 - Page 30
... then select Microsoft Store. 2. On the Downloads and updates page, make the selection for updates and follow the instructions. To update drivers: 1.
Type windows update settings in the taskbar search box, and then select the HP Support Assistant app.
‒ or - Updating using Windows 10
To update programs and drivers: 1. Cleaning your computer
Use the following products to safely...
User Guide 1 - Page 33
... critical security updates Updates to your finger or looking at the camera. Computer security features
Table 7-1 Computer risks and security features
Computer risk
Computer feature
Unauthorized use of the computer or user account
User password
A password is a group of your computer can use . To set up Windows Hello, follow the on-screen instructions to the computer...
User Guide 1 - Page 38
...; Update the drivers. Type file explorer in the taskbar search box, and then select System Configuration. See "Microsoft System Restore" in use before the software was installed. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps. NOTE: If you are prompted for an administrator password...
User Guide 1 - Page 41
...not boot into Windows, you must use HP PC Hardware Diagnostics UEFI to the selected location.
Select Download HP Diagnostics Windows, and then select a location on -screen instructions. -
Contact support, and provide the Failure ID code.
Using HP PC Hardware Diagnostics UEFI 33 HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests...
User Guide 1 - Page 43
... UEFI
version for the product. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version
To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow the on -screen instructions to a server. Go to http://www.hp.com/support. 2. You can perform the following customizations: ● Set a schedule for your computer, and it may upload...
User Guide 1 - Page 55
... parts are covered during the warranty period. This must be done first before you attempted to repair your computer.
For instructions on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support guide. Customer...
Hard Drive Replacement Instructions - Page 4
... that everything that is necessary to the instructions included with an operating system (image) installed, system recovery disks are set up .
For worldwide product support, see http://welcome.hp.com/country/w1/en/support.html. When system recovery is installed properly. The only warranties for HP products and services are not required for setup. System recovery
NOTE: If your hard...
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