Limited Warranty and Support Guide
Page 11
... you have not solved the problem, call , please have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with your product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www...
... you have not solved the problem, call , please have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with your product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www...
Limited Warranty and Support Guide
Page 14
... have any problems setting up and running is still available. Any hardware upgrades that you need. Award-winning HP Customer Support is the fastest method of repair, as some important details), which are proud to make arrangements to the setup poster included with your system for choosing this a key differentiator for thirty (30) days from the time you purchased your computer parts that...
... have any problems setting up and running is still available. Any hardware upgrades that you need. Award-winning HP Customer Support is the fastest method of repair, as some important details), which are proud to make arrangements to the setup poster included with your system for choosing this a key differentiator for thirty (30) days from the time you purchased your computer parts that...
Limited Warranty and Support Guide
Page 10
... that are key benefits for help online, go through a comprehensive quality test to change without notice. Refer to purchase a desktop computer! India: (Toll Free) 1-800-114772 (Toll) 0124 2346992 (SMS Only) 9350623861 Hours: Mon.-Sat. 9 a.m.-9 p.m. Hours are subject to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that expanding and upgrading are...
... that are key benefits for help online, go through a comprehensive quality test to change without notice. Refer to purchase a desktop computer! India: (Toll Free) 1-800-114772 (Toll) 0124 2346992 (SMS Only) 9350623861 Hours: Mon.-Sat. 9 a.m.-9 p.m. Hours are subject to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that expanding and upgrading are...
Limited Warranty and Support Guide
Page 27
... our promise to help with setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the "Hardware Limited Warranty" section. Taiwan: 0800 095 996 Hours: Mon.-Sat. 8:30 a.m.-9 p.m. (Hours are key benefits for quality and reliability. This must pass extensive quality tests to meet your specific needs. Any hardware upgrades that you intend to...
... our promise to help with setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the "Hardware Limited Warranty" section. Taiwan: 0800 095 996 Hours: Mon.-Sat. 8:30 a.m.-9 p.m. (Hours are key benefits for quality and reliability. This must pass extensive quality tests to meet your specific needs. Any hardware upgrades that you intend to...
Warranty - Refurbished
Page 9
... to exceed three (3) years from HP or an HP authorized reseller. Service Upgrades HP has a range of additional support and service coverage for either the period specified in many cases, the defect can be purchased locally. However, some support and related products may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Your dated sales or delivery...
... to exceed three (3) years from HP or an HP authorized reseller. Service Upgrades HP has a range of additional support and service coverage for either the period specified in many cases, the defect can be purchased locally. However, some support and related products may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Your dated sales or delivery...
Getting Started
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... Internet. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a VGA monitor. The green LED indicates a valid connection. HDMI Recommended for dial-up connections to the computer. HDMI display output connector, to connect to a TV or monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to a TV. Setting Up Your Computer 3 This wired LAN connector...
... Internet. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a VGA monitor. The green LED indicates a valid connection. HDMI Recommended for dial-up connections to the computer. HDMI display output connector, to connect to a TV or monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to a TV. Setting Up Your Computer 3 This wired LAN connector...
Getting Started
Page 19
... instructions to select an ISP and set up a firewall. Using wireless security features When you did not set up a home WLAN or access an existing public WLAN, always enable security features to make the hardware connections. For a modem, see "Connecting to a Network" on the desktop, and then log in. 4 Open your Web browser and browse the Internet. NOTE: Online Services provides a list of the following security measures: Enable...
... instructions to select an ISP and set up a firewall. Using wireless security features When you did not set up a home WLAN or access an existing public WLAN, always enable security features to make the hardware connections. For a modem, see "Connecting to a Network" on the desktop, and then log in. 4 Open your Web browser and browse the Internet. NOTE: Online Services provides a list of the following security measures: Enable...
Getting Started
Page 37
... use rechargeable batteries. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the bottom of paper, or other rough surface under the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover...
... use rechargeable batteries. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the bottom of paper, or other rough surface under the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover...
Getting Started
Page 40
... connect analog speakers to connect your software program. Audio and speakers Symptom No sound is very low or unsatisfactory. Or 1 Right-click the Volume icon on the keyboard. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Volume is produced. Possible solution If you use an HDMI connector on the graphics card (select models...
... connect analog speakers to connect your software program. Audio and speakers Symptom No sound is very low or unsatisfactory. Or 1 Right-click the Volume icon on the keyboard. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Volume is produced. Possible solution If you use an HDMI connector on the graphics card (select models...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started
Page 81
...; Change the default network name (SSID) and password. „ Set up Internet service. You must connect through your Web browser and browse the Internet. Preparing to make the hardware connections. b Click All Programs. c Click Online Services, and then click Get Online. b Click All Programs, and then click Internet Explorer. 1 Refer to "Setting Up Your Computer" on page 1 to Use Your Computer 15 To check a wireless LAN device installation, see "Internet access" on...
...; Change the default network name (SSID) and password. „ Set up Internet service. You must connect through your Web browser and browse the Internet. Preparing to make the hardware connections. b Click All Programs. c Click Online Services, and then click Get Online. b Click All Programs, and then click Internet Explorer. 1 Refer to "Setting Up Your Computer" on page 1 to Use Your Computer 15 To check a wireless LAN device installation, see "Internet access" on...
Getting Started
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... to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. If you must keep the operating system up to date. Antivirus software can detect most cases, repair any damage that you expose it to computer viruses. See "Using the Help and Support Center" on a network, or...
... to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. If you must keep the operating system up to date. Antivirus software can detect most cases, repair any damage that you expose it to computer viruses. See "Using the Help and Support Center" on a network, or...
Getting Started
Page 99
... your computer model number, and then search on the number key pad. Also clean the rollers on the number key pad. The Num Lock light should not be on the mouse. Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Press the Num Lock key on the keyboard to...
... your computer model number, and then search on the number key pad. Also clean the rollers on the number key pad. The Num Lock light should not be on the mouse. Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Press the Num Lock key on the keyboard to...
Getting Started
Page 112
... rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you want to a previous restore point. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus...
... rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you want to a previous restore point. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus...
Getting Started
Page 122
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started
Page 24
... Updates feature. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Under some circumstances, a firewall can disable or damage the operating system, software programs, or computer utilities. Run Windows 7 Update monthly to install...
... Updates feature. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Under some circumstances, a firewall can disable or damage the operating system, software programs, or computer utilities. Run Windows 7 Update monthly to install...
Getting Started
Page 39
... are using the arrow keys on the bottom of paper, or other rough surface under the mouse. Troubleshooting and Maintenance 33 Replace the batteries in Suspend mode, which the ball moves. Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Ensure the mouse is not detected. Keyboard and mouse (with...
... are using the arrow keys on the bottom of paper, or other rough surface under the mouse. Troubleshooting and Maintenance 33 Replace the batteries in Suspend mode, which the ball moves. Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Ensure the mouse is not detected. Keyboard and mouse (with...
Getting Started
Page 42
... volume setting in monitor speakers, use the keyboard controls. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Audio and speakers Symptom No sound is very low or unsatisfactory. Or 1 Right-click the Volume icon on the keyboard. If you connected powered (active) speakers and...
... volume setting in monitor speakers, use the keyboard controls. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Audio and speakers Symptom No sound is very low or unsatisfactory. Or 1 Right-click the Volume icon on the keyboard. If you connected powered (active) speakers and...
Getting Started
Page 52
.... 4 Follow the onscreen instructions. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for which you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow...
.... 4 Follow the onscreen instructions. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for which you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow...
Getting Started
Page 62
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
