HP LaserJet P2015 - Software Technical Reference
Page 11
... ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component list 241 Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP 242 Uninstall instructions for Microsoft...
... ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component list 241 Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP 242 Uninstall instructions for Microsoft...
HP LaserJet P2015 - Software Technical Reference
Page 13
... 2-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Software technical reference overview 1 Features of the HP LaserJet P2015 printer 3 Software components for Windows ...4 Software component availability for the HP LaserJet P2015 printer 7 CD part numbers for the HP LaserJet P2015 printing-system software 10 Software component localization by language, A-H 11 Software component localization by language I-Z 12 User documentation...
... 2-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Software technical reference overview 1 Features of the HP LaserJet P2015 printer 3 Software components for Windows ...4 Software component availability for the HP LaserJet P2015 printer 7 CD part numbers for the HP LaserJet P2015 printing-system software 10 Software component localization by language, A-H 11 Software component localization by language I-Z 12 User documentation...
HP LaserJet P2015 - Software Technical Reference
Page 19
... uninstalling software components ● Descriptions of problems that can arise while using the HP LaserJet P2015 printer, and known solutions to those problems NOTE: An addendum to this STR. Table...HP LaserJet P2015 printers. The following information is shipped on the Web. NOTE: This STR describes software that comes with the HP LaserJet P2015 printer. Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about the HP LaserJet P2015 printer and its software: ● Overview of the HP LaserJet P2015 printer...
... uninstalling software components ● Descriptions of problems that can arise while using the HP LaserJet P2015 printer, and known solutions to those problems NOTE: An addendum to this STR. Table...HP LaserJet P2015 printers. The following information is shipped on the Web. NOTE: This STR describes software that comes with the HP LaserJet P2015 printer. Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about the HP LaserJet P2015 printer and its software: ● Overview of the HP LaserJet P2015 printer...
HP LaserJet P2015 - Software Technical Reference
Page 20
... provides instructions for installing and uninstalling the HP LaserJet P2015 printer in this STR. Device configurations might vary among countries/regions. 2 Chapter 1 Purpose and scope ENWW Additional detailed information about the HP LaserJet P2015 printing-system software is also provided. Table... provides instructions for installing the HP LaserJet P2015 printer in an addendum to this STR. Chapter 4, HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows This chapter provides detailed descriptions of the HP LaserJet P2015 printer features that are discussed in...
... provides instructions for installing and uninstalling the HP LaserJet P2015 printer in this STR. Device configurations might vary among countries/regions. 2 Chapter 1 Purpose and scope ENWW Additional detailed information about the HP LaserJet P2015 printing-system software is also provided. Table... provides instructions for installing the HP LaserJet P2015 printer in an addendum to this STR. Chapter 4, HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows This chapter provides detailed descriptions of the HP LaserJet P2015 printer features that are discussed in...
HP LaserJet P2015 - Software Technical Reference
Page 21
... sharper text and graphics ● Printer command language (PCL) 5e and 6 drivers ● HP postscript level 3 emulation Energy savings The HP LaserJet P2015 printer automatically conserves electricity by substantially reducing power consumption when it is a U.S. Purpose and scope Table 1-2 Features of the HP LaserJet P2015 printer Feature HP LaserJet P2015 printer HP product number Q7821A Memory Speed Connectivity ...ppm) on A4/letter sized media ● A high-speed universal serial bus (USB) port ● 10/100Base-T network Jetdirect port (HP LaserJet P2015n, HP LaserJet P2015dn.
... sharper text and graphics ● Printer command language (PCL) 5e and 6 drivers ● HP postscript level 3 emulation Energy savings The HP LaserJet P2015 printer automatically conserves electricity by substantially reducing power consumption when it is a U.S. Purpose and scope Table 1-2 Features of the HP LaserJet P2015 printer Feature HP LaserJet P2015 printer HP product number Q7821A Memory Speed Connectivity ...ppm) on A4/letter sized media ● A high-speed universal serial bus (USB) port ● 10/100Base-T network Jetdirect port (HP LaserJet P2015n, HP LaserJet P2015dn.
HP LaserJet P2015 - Software Technical Reference
Page 22
...the product. ● Change the print settings for the product. ● Find troubleshooting information and instructions for the HP LaserJet P2015 printer. ● HP Product Assistant.The HP Product Assistant utility detects problems that remains on the computer in order to view the contents from the host computer....is not installed by default. However, you need a web browser installed on the CD and does not need to manage the HP LaserJet P2015 printer. Provides a software interface to be installed on the installation CD as both .CHM (online help for using the software for...
...the product. ● Change the print settings for the product. ● Find troubleshooting information and instructions for the HP LaserJet P2015 printer. ● HP Product Assistant.The HP Product Assistant utility detects problems that remains on the computer in order to view the contents from the host computer....is not installed by default. However, you need a web browser installed on the CD and does not need to manage the HP LaserJet P2015 printer. Provides a software interface to be installed on the installation CD as both .CHM (online help for using the software for...
HP LaserJet P2015 - Software Technical Reference
Page 24
...drivers ● Print driver support in other operating systems Standalone drivers The following Windows operating systems fully support the HP LaserJet P2015 printer through the software installer, and drivers for these operating systems are available on the printing-system software CD that ...Print driver support in other operating systems The following HP support Web site: www.hp.com/support/ljP2015 NOTE: The HP LaserJet P2015 printer does not support Windows 98 First Edition. For more information about the HP LaserJet P2015 printing-system software for these operating systems. The ...
...drivers ● Print driver support in other operating systems Standalone drivers The following Windows operating systems fully support the HP LaserJet P2015 printer through the software installer, and drivers for these operating systems are available on the printing-system software CD that ...Print driver support in other operating systems The following HP support Web site: www.hp.com/support/ljP2015 NOTE: The HP LaserJet P2015 printer does not support Windows 98 First Edition. For more information about the HP LaserJet P2015 printing-system software for these operating systems. The ...
HP LaserJet P2015 - Software Technical Reference
Page 25
... print drivers and model script X3 Installers Common Windows Installer X CD Browser .INF File (Add Printer) X X X X4, 1 X4, 1 Remote management and status Applet for the HP LaserJet P2015 printer Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - 32-bit Windows XP ...- Purpose and scope NOTE: For information and printer drivers for UNIX, go to the following Web site: www.hp.com/go/unixmodelscripts Availability The...
... print drivers and model script X3 Installers Common Windows Installer X CD Browser .INF File (Add Printer) X X X X4, 1 X4, 1 Remote management and status Applet for the HP LaserJet P2015 printer Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - 32-bit Windows XP ...- Purpose and scope NOTE: For information and printer drivers for UNIX, go to the following Web site: www.hp.com/go/unixmodelscripts Availability The...
HP LaserJet P2015 - Software Technical Reference
Page 26
Table 1-4 Software component availability for automatic e-mail notification about new software releases. The HP Web site offers an option for the HP LaserJet P2015 printer (continued) Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - 32-bit Windows XP - To request the ...software CDs The software CD for Windows XP and Windows Server 2003 are available on the Web. The 64-bit print drivers for the HP LaserJet P2015 printer contains a variety of the software than what was shipped with the product, go /linuxprinting 4 This component is available only at the following...
Table 1-4 Software component availability for automatic e-mail notification about new software releases. The HP Web site offers an option for the HP LaserJet P2015 printer (continued) Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - 32-bit Windows XP - To request the ...software CDs The software CD for Windows XP and Windows Server 2003 are available on the Web. The 64-bit print drivers for the HP LaserJet P2015 printer contains a variety of the software than what was shipped with the product, go /linuxprinting 4 This component is available only at the following...
HP LaserJet P2015 - Software Technical Reference
Page 27
...numbers and language groups on the software CDs for each of the software CD. ENWW Printing-system software 9 To view the files, insert the HP LaserJet P2015 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive. CD versions The following operating systems: ●...; Macintosh Each partition includes documentation files and files that are required to install and uninstall the printingsystem components. Purpose and scope The HP LaserJet P2015 printing-system software CD is divided into two partitions, one for the HP LaserJet P2015 printers.
...numbers and language groups on the software CDs for each of the software CD. ENWW Printing-system software 9 To view the files, insert the HP LaserJet P2015 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive. CD versions The following operating systems: ●...; Macintosh Each partition includes documentation files and files that are required to install and uninstall the printingsystem components. Purpose and scope The HP LaserJet P2015 printing-system software CD is divided into two partitions, one for the HP LaserJet P2015 printers.
HP LaserJet P2015 - Software Technical Reference
Page 28
... ● Dutch ● French ● German ● Greek Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Portuguese English Danish ● Swedish ● Finnish ● Norwegian ● Hebrew ● Estonian ● ...Lithuanian ● Latvian Need part number Windows software CD for the HP LaserJet P2015 ● printer ● English French ● Bulgarian ● Croatian ● Czech ● Hungarian ● Kazakh ● Polish ● ...
... ● Dutch ● French ● German ● Greek Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Portuguese English Danish ● Swedish ● Finnish ● Norwegian ● Hebrew ● Estonian ● ...Lithuanian ● Latvian Need part number Windows software CD for the HP LaserJet P2015 ● printer ● English French ● Bulgarian ● Croatian ● Czech ● Hungarian ● Kazakh ● Polish ● ...
HP LaserJet P2015 - Software Technical Reference
Page 29
... by language, A-H on CD ● Ukranian Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Arabic English Bahasa Indonesian ● Korean ● Simplified Chinese ● Traditional Chinese ●...HP LaserJet P2015 printing-system software (continued) Part number Description Languages included on page 11: ● AR = Arabic ● CA = Catalan ● CS = Czech ● DA = Danish ● DE = German ENWW Printing-system software 11 NOTE: A language key follows each table. Language key for the HP LaserJet P2015 printer...
... by language, A-H on CD ● Ukranian Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Arabic English Bahasa Indonesian ● Korean ● Simplified Chinese ● Traditional Chinese ●...HP LaserJet P2015 printing-system software (continued) Part number Description Languages included on page 11: ● AR = Arabic ● CA = Catalan ● CS = Czech ● DA = Danish ● DE = German ENWW Printing-system software 11 NOTE: A language key follows each table. Language key for the HP LaserJet P2015 printer...
HP LaserJet P2015 - Software Technical Reference
Page 32
... ● French ● German ● Hebrew Location The HP LaserJet P2015 Series User Guide is available for the HP LaserJet P2015 printer. Thai ? Hungarian ? Norwegian ? French CB366-90912 German CB366-90913 Hebrew ? Turkish ? Chinese (Traditional) ? HP LaserJet documentation The documentation in the following table is available in the box with the HP LaserJet P2015 printer. 14 Chapter 1 Purpose and scope ENWW Dutch CB366...
... ● French ● German ● Hebrew Location The HP LaserJet P2015 Series User Guide is available for the HP LaserJet P2015 printer. Thai ? Hungarian ? Norwegian ? French CB366-90912 German CB366-90913 Hebrew ? Turkish ? Chinese (Traditional) ? HP LaserJet documentation The documentation in the following table is available in the box with the HP LaserJet P2015 printer. 14 Chapter 1 Purpose and scope ENWW Dutch CB366...
HP LaserJet P2015 - Software Technical Reference
Page 35
Topics: ● MS Windows printing-system software ● HP Extended Capabilities ● HP ToolboxFX ● HP Embedded Web Server ● HP Web Jetadmin ENWW Introduction 17 For information about specific system installers, drivers, and components, see the section that corresponds to that system. Software description 2 Software description Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web.
Topics: ● MS Windows printing-system software ● HP Extended Capabilities ● HP ToolboxFX ● HP Embedded Web Server ● HP Web Jetadmin ENWW Introduction 17 For information about specific system installers, drivers, and components, see the section that corresponds to that system. Software description 2 Software description Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web.
HP LaserJet P2015 - Software Technical Reference
Page 40
... settings, as an alternative to easily communicate with and manage their HP LaserJet P2015 printer. HP ToolboxFX allows end users to using the product control panel Starting the HP ToolboxFX Start the HP ToolboxFX by using any of the HP ToolboxFX window. The Devices pane lists the HP products that appears in the main content area. 22 Chapter 2 Software...
... settings, as an alternative to easily communicate with and manage their HP LaserJet P2015 printer. HP ToolboxFX allows end users to using the product control panel Starting the HP ToolboxFX Start the HP ToolboxFX by using any of the HP ToolboxFX window. The Devices pane lists the HP products that appears in the main content area. 22 Chapter 2 Software...
HP LaserJet P2015 - Software Technical Reference
Page 41
... Set up Status Alerts screen in the Alerts folder in the HP ToolboxFX section depends on page 32 section. A toolbar appears at the HP LaserJet P2015 printers. Receive pop-up alert messages ● System-tray icon alert ● Desktop alert ● E-mail alert ENWW HP ToolboxFX 23 Alerts can be alerted when certain events occur at...
... Set up Status Alerts screen in the Alerts folder in the HP ToolboxFX section depends on page 32 section. A toolbar appears at the HP LaserJet P2015 printers. Receive pop-up alert messages ● System-tray icon alert ● Desktop alert ● E-mail alert ENWW HP ToolboxFX 23 Alerts can be alerted when certain events occur at...
HP LaserJet P2015 - Software Technical Reference
Page 44
Device Status The Device Status screen shows device status messages from the product. Figure 2-4 Device Status screen NOTE: The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables. 26 Chapter 2 Software description ENWW
Device Status The Device Status screen shows device status messages from the product. Figure 2-4 Device Status screen NOTE: The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables. 26 Chapter 2 Software description ENWW
HP LaserJet P2015 - Software Technical Reference
Page 49
Up to monitor events for the HP LaserJet P2015 printer. Figure 2-9 Event Log screen Software description Alerts folder The Alerts folder contains the following sub-folders: ● Set up Status Alerts ● Set up E-mail Alerts ENWW HP ToolboxFX 31 If this screen. Event Log Use the Event Log screen to ten events can appear on this screen is empty, no events have occurred on the printer.
Up to monitor events for the HP LaserJet P2015 printer. Figure 2-9 Event Log screen Software description Alerts folder The Alerts folder contains the following sub-folders: ● Set up Status Alerts ● Set up E-mail Alerts ENWW HP ToolboxFX 31 If this screen. Event Log Use the Event Log screen to ten events can appear on this screen is empty, no events have occurred on the printer.
HP LaserJet P2015 - Software Technical Reference
Page 50
... Paper [TYPE] [SIZE] ● High Fuser Error ● Tray 1 Paper Out ● Fuser Driver Error 32 Chapter 2 Software description ENWW Table 2-1 Event alerts for the HP LaserJet P2015 printer. Select the Turn on alerts option and then click Apply to set up status alerts on alerts. Set up Status Alerts Use the Set up... Status Alerts screen to turn on the for HP ToolboxFX Pop-up Status Alerts screen Select the options under Show an alertto receive alerts like those in the following table.
... Paper [TYPE] [SIZE] ● High Fuser Error ● Tray 1 Paper Out ● Fuser Driver Error 32 Chapter 2 Software description ENWW Table 2-1 Event alerts for the HP LaserJet P2015 printer. Select the Turn on alerts option and then click Apply to set up status alerts on alerts. Set up Status Alerts Use the Set up... Status Alerts screen to turn on the for HP ToolboxFX Pop-up Status Alerts screen Select the options under Show an alertto receive alerts like those in the following table.
HP LaserJet P2015 - Software Technical Reference
Page 52
Figure 2-11 Set up e-mail alerts for the HP LaserJet P2015 printer. Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up E-mail Alerts screen - 1 of 2 34 Chapter 2 Software description ENWW
Figure 2-11 Set up e-mail alerts for the HP LaserJet P2015 printer. Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up E-mail Alerts screen - 1 of 2 34 Chapter 2 Software description ENWW