HP LaserJet P2015 - Software Technical Reference
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... device, with .NET Framework 1.1 (no service pack). Therefore, not all of the Microsoft code. Specifically, HP ToolboxFX might experience errors in HP ToolboxFX as installed by the HP ToolboxFX software installer or by rebooting the computer, but the only way to run Windows Update until... that says no service pack) as a result of defects in various portions of the following error message: Figure 2-34 HP ToolboxFX - The HP ToolboxFX software installs the .NET Framework 1.1, because HP ToolboxFX cannot use the .NET 2.0 Framework. However, some other means ● Microsoft .NET...
... device, with .NET Framework 1.1 (no service pack). Therefore, not all of the Microsoft code. Specifically, HP ToolboxFX might experience errors in HP ToolboxFX as installed by the HP ToolboxFX software installer or by rebooting the computer, but the only way to run Windows Update until... that says no service pack) as a result of defects in various portions of the following error message: Figure 2-34 HP ToolboxFX - The HP ToolboxFX software installs the .NET Framework 1.1, because HP ToolboxFX cannot use the .NET 2.0 Framework. However, some other means ● Microsoft .NET...
HP LaserJet P2015 - User Guide
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... page and the Demo page. ● Event Log. View a four-column table where printer events and error codes are installed. ● Network Configuration. This page indicates printer conditions such as the estimated percentage of toner remaining in the Page Count column specifies the ...of the error. 48 Chapter 6 Managing and maintenance ENWW The number in the print cartridge and the number of pages that are available for your reference. Status The HP ToolboxFX Status folder contains links to find recycling information. ● Device Configuration. View printer status information...
... page and the Demo page. ● Event Log. View a four-column table where printer events and error codes are installed. ● Network Configuration. This page indicates printer conditions such as the estimated percentage of toner remaining in the Page Count column specifies the ...of the error. 48 Chapter 6 Managing and maintenance ENWW The number in the print cartridge and the number of pages that are available for your reference. Status The HP ToolboxFX Status folder contains links to find recycling information. ● Device Configuration. View printer status information...
HP LaserJet P2015 - User Guide
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... might need the Apple USB Adapter Card Support software. Cause This error occurs when the software for USB printers is corrupt. When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility. Software troubleshooting ● Check that your Macintosh supports USB... the computer or use a high-quality cable. The wrong printer name or IP address is available from the following hard-drive folder: Library/ Printers/PPDs/Contents/Resources/.lproj, where is the two-letter language code for instructions. If you are using the appropriate high-speed ...
... might need the Apple USB Adapter Card Support software. Cause This error occurs when the software for USB printers is corrupt. When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility. Software troubleshooting ● Check that your Macintosh supports USB... the computer or use a high-quality cable. The wrong printer name or IP address is available from the following hard-drive folder: Library/ Printers/PPDs/Contents/Resources/.lproj, where is the two-letter language code for instructions. If you are using the appropriate high-speed ...
Service Manual
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... status such as a jam or an empty tray. View a four-column table where printer events and error codes are installed. ● Network Configuration. This page indicates printer conditions such as the estimated percentage of toner remaining in the Page Count column specifies the...current print cartridge. Print the Configuration page and various other information pages that the printer had printed when the error occurred. ENWW HP ToolboxFX 29 View a detailed description of the error. The Event log also contains a brief description of the current network configuration, including...
... status such as a jam or an empty tray. View a four-column table where printer events and error codes are installed. ● Network Configuration. This page indicates printer conditions such as the estimated percentage of toner remaining in the Page Count column specifies the...current print cartridge. Print the Configuration page and various other information pages that the printer had printed when the error occurred. ENWW HP ToolboxFX 29 View a detailed description of the error. The Event log also contains a brief description of the current network configuration, including...
Service Manual
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... special initialization sequences that reconfigure the printer. During the Initialization, Reconfiguration, and Job Cancel processes, pressing buttons has no effect. Status-light patterns Table 7-2 Status-light legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Table 7-3 Control-panel status light patterns Error code 10007 Pattern Description Action Initialization/Startup...
... special initialization sequences that reconfigure the printer. During the Initialization, Reconfiguration, and Job Cancel processes, pressing buttons has no effect. Status-light patterns Table 7-2 Status-light legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Table 7-3 Control-panel status light patterns Error code 10007 Pattern Description Action Initialization/Startup...
Service Manual
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To print a Demo page, press and release the Go button. 10023 Processing Data The printer is ready with no job activity. ENWW Status-light patterns 141 To cancel the current job, press the Cancel button. Action To print a Configuration page, press and hold the Go button for 5 seconds. Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description 10001 Ready The printer is processing or receiving data.
To print a Demo page, press and release the Go button. 10023 Processing Data The printer is ready with no job activity. ENWW Status-light patterns 141 To cancel the current job, press the Cancel button. Action To print a Configuration page, press and hold the Go button for 5 seconds. Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description 10001 Ready The printer is processing or receiving data.
Service Manual
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... 7 Problem solving ENWW If the recovery is successful, the printer goes to the Continuable Error state. 40021 Attention The print-cartridge door is possible, press the Go button. Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description Action 41000 Manual Feed or Continuable Error This state can be reached in the following circumstances...
... 7 Problem solving ENWW If the recovery is successful, the printer goes to the Continuable Error state. 40021 Attention The print-cartridge door is possible, press the Go button. Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description Action 41000 Manual Feed or Continuable Error This state can be reached in the following circumstances...
Service Manual
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... turn on . ● If you release the Go button, the printer returns to resolve the problem, contact HP. ENWW Status-light patterns 143 Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description 50003 Fatal Error 50005 50006 50007 5000X Action ● Turn off the printer, wait 10 seconds, and turn the power on the...
... turn on . ● If you release the Go button, the printer returns to resolve the problem, contact HP. ENWW Status-light patterns 143 Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description 50003 Fatal Error 50005 50006 50007 5000X Action ● Turn off the printer, wait 10 seconds, and turn the power on the...
Service Manual
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Action Order a new print cartridge and have it ready. Toner Missing The print cartridge has been removed from the printer. Reinsert the print cartridge in the printer. 144 Chapter 7 Problem solving ENWW Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description Toner Low The Go, Ready, and Attention lights act independently of the Toner Low state.
Action Order a new print cartridge and have it ready. Toner Missing The print cartridge has been removed from the printer. Reinsert the print cartridge in the printer. 144 Chapter 7 Problem solving ENWW Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description Toner Low The Go, Ready, and Attention lights act independently of the Toner Low state.
Service Manual
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ENWW Status-light patterns 145 Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description 40022 Jam Action Clear the jam.
ENWW Status-light patterns 145 Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description 40022 Jam Action Clear the jam.
Service Manual
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Press the Go button to override the condition. 146 Chapter 7 Problem solving ENWW Paper Mount The loaded paper or other media. Load acceptable paper or other media is not supported. Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description 41900 Paper Out Action Load paper or other media.
Press the Go button to override the condition. 146 Chapter 7 Problem solving ENWW Paper Mount The loaded paper or other media. Load acceptable paper or other media is not supported. Table 7-3 Control-panel status light patterns (continued) Error code Pattern Description 41900 Paper Out Action Load paper or other media.
Service Manual
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... again. 2. communicating. 2. If the error persists, disconnect the I /O cable. 3. Unplug the printer, and and engine are not then plug it in the ECU. 3. If the error persists, replace the formatter. 4. If, after replacing the formatter, the error persists, replace the ECU. Table 7-4 Fatal error secondary messages Error code 79XXX Pattern Description General fatal error Action 1. If the selftest...
... again. 2. communicating. 2. If the error persists, disconnect the I /O cable. 3. Unplug the printer, and and engine are not then plug it in the ECU. 3. If the error persists, replace the formatter. 4. If, after replacing the formatter, the error persists, replace the ECU. Table 7-4 Fatal error secondary messages Error code 79XXX Pattern Description General fatal error Action 1. If the selftest...
Service Manual
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Table 7-4 Fatal error secondary messages (continued) Error code Pattern Description 52 50005 Laser/scanner error. Check the laser/ scanner cable connections. 2. The laser/scanner has a malfunction. If the error persists, replace the laser/ scanner. 148 Chapter 7 Problem solving ENWW Action 1.
Table 7-4 Fatal error secondary messages (continued) Error code Pattern Description 52 50005 Laser/scanner error. Check the laser/ scanner cable connections. 2. The laser/scanner has a malfunction. If the error persists, replace the laser/ scanner. 148 Chapter 7 Problem solving ENWW Action 1.
Service Manual
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Table 7-4 Fatal error secondary messages (continued) Error code Pattern Description 57 Fan motor error Action 1. Verify that the fuser connector and thermistor connector are correct, but the error persists, replace the fuser. If the resistance readings are both firmly seated in again. 2. If the error persists, replace the fan. 50XXX Fuser error. Unplug the printer for at least ten...
Table 7-4 Fatal error secondary messages (continued) Error code Pattern Description 57 Fan motor error Action 1. Verify that the fuser connector and thermistor connector are correct, but the error persists, replace the fuser. If the resistance readings are both firmly seated in again. 2. If the error persists, replace the fan. 50XXX Fuser error. Unplug the printer for at least ten...
Service Manual
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If the error persists, replace the DIMM. 150 Chapter 7 Problem solving ENWW Verify that the DIMM is correctly seated. 2. Accessory error secondary messages Table 7-5 Accessory error secondary messages Error code Pattern Description Accessory error Action If the printer has an accessory error, press and hold the Go button to the initial accessory error state. 53XXXX 79XXX DIMM slot error 1. Release the Go button to return to see the secondary error message.
If the error persists, replace the DIMM. 150 Chapter 7 Problem solving ENWW Verify that the DIMM is correctly seated. 2. Accessory error secondary messages Table 7-5 Accessory error secondary messages Error code Pattern Description Accessory error Action If the printer has an accessory error, press and hold the Go button to the initial accessory error state. 53XXXX 79XXX DIMM slot error 1. Release the Go button to return to see the secondary error message.