HP P2015 Support Question
HP P2015 Support Question
Find answers below for this question about HP P2015 - LaserJet B/W Laser Printer.Need a HP P2015 manual? We have 18 online manuals for this item!
Question posted by Anonymous-71419 on August 20th, 2012
What Is Error Code 13.0000
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Related HP P2015 Manual Pages
HP LaserJet Printer Family - Print Media Specification Guide - Page 22
... that used in this section generally apply to all HP color LaserJet printers support printing on page 35 for information about using overhead transparencies.
Overhead transparency film is very smooth and must be compatible with laser printers. Property
Specifications
Caliper
0.12 mm to 0.13 mm (4.8 mils to 5.2 mils) for use with the heat and pressure...
HP LaserJet Printer Family - Print Media Specification Guide - Page 37
...8K 16K 32K
English dimension 8.5 by 11.0 inches 8.5 by 14.0 inches 8.50 by 13.00 inches 7.25 by 10.50 inches 11.0 by 17.0 inches 12.0 by 18.0...laser printers
The following sections list the English and metric dimensions of the most commonly used paper, envelope, and cardstock sizes.
Use only media that your HP LaserJet printer supports. See the support documentation that came with your printer...
HP LaserJet Printer Family - Print Media Specification Guide - Page 51
... with 11 clay coated papers 6
coated papers 6, 22 cockle finishes 6 color laser paper, hp 35 color LaserJet transparencies, hp 37 colored paper 6 composition
defined 39 specifications 10 conditioning media 4,...
B
background particles, troubleshooting 27, 28 bar coding 18 basic size, defined 39 basis weight
defined 39 envelope specifications 13 equivalence tables 29, 30 paper specifications 10 Bekk...
HP LaserJet Printer Family - Print Media Specification Guide - Page 52
... 13 identifying 5 specifications, paper 10
grammage, defined 41 See also weight
gray background defined 41 troubleshooting 27
groundwood, defined 41 Gurley units 33
H
heat, fuser operations of 2 temperature specifications 10
heavy paper HP 36 standard sizes 32 troubleshooting 23 using 7
high gloss laser paper, hp 36 hollow images, troubleshooting 28 HP color LaserJet printers...
HP LaserJet Printer Family - Print Media Specification Guide - Page 53
...laser-grade paper 7 LaserJet 2000 1 LaserJet 2686A 1 LaserJet 500 1 LaserJet Monochrome printers 1 LaserJet monochrome transparencies, hp 37 LaserJet paper, hp 36 LaserJet Plus 1 LaserJet printers
media designed for 1 operations 2 lasers... 23 moisture content, defined 42 envelope specifications 13 paper specifications 10 Monochrome printers 1 monochrome transparencies, hp 37 multi-feeds ...
HP LaserJet P2015 - User Guide - Page 17
... buttons.
When the print cartridge is out of the printer, the
Toner light blinks. 3 Paper out light: Indicates that the printer is out of paper. 4 Attention light: Indicates that the print cartridge door is open or other errors exist. 5 Ready light: Indicates that the printer is ready to print. 6 Go button and light. 7 Cancel...
HP LaserJet P2015 - User Guide - Page 58
...; Device Configuration. This page also has links to order supplies and to the following main pages:
● Device Status. View a four-column table where printer events and error codes are installed.
● Network Configuration. After you correct a problem with the current print cartridge. View detailed supplies status such as a jam or an empty...
Service Manual - Page 16
When the print cartridge is out of the printer,
the Toner light blinks. 3 Paper out light: Indicates that the printer is out of paper. 4 Attention light: Indicates that the print-cartridge door is open or other errors exist. 5 Ready light: Indicates that the printer is ready to print. 6 Go button and light: Initiates action or...
Service Manual - Page 39
... recycling information.
● Device Configuration. ENWW
HP ToolboxFX 29 View a detailed description of the current printer configuration, including the amount of pages that are available for your reference. View a four-column table where printer events and error codes are installed.
● Network Configuration. This page also has links to order supplies and to update...
Service Manual - Page 150
... on" Symbol for "light blinking"
Table 7-3 Control-panel status light patterns
Error code 10007
Pattern
Description
Action
Initialization/Startup
While in the Startup state, the Go,...printer returns to the Ready state.
140 Chapter 7 Problem solving
ENWW Reconfiguration Initialization
During the printer start up, you can request special initialization sequences that reconfigure the printer...
Service Manual - Page 151
Action
To print a Configuration page, press and hold the Go button for 5 seconds.
Table 7-3 Control-panel status light patterns (continued)
Error code
Pattern
Description
10001
Ready
The printer is processing or receiving data. To cancel the current job, press the Cancel button. ENWW
Status-light patterns 141
To print a Demo page, press and ...
Service Manual - Page 152
... status light patterns (continued)
Error code
Pattern
Description
Action
41000
Manual Feed or Continuable Error
This state can be reached in the following circumstances:
● Manual feed
● General continuable error
● Memory configuration error
● Personality/Job-related error
To recover from the error and print whatever data is unsuccessful, the printer returns to the...
Service Manual - Page 153
... problem, contact HP. When you are unable to the initial Accessory Error state.
Accessory Error
To display additional error information, press the Go button. Table 7-3 Control-panel status light patterns (continued)
Error code
Pattern
Description
50003
Fatal Error
50005
50006
50007
5000X
Action
● Turn off the printer, wait 10 seconds, and turn the power on the...
Service Manual - Page 154
Action
Order a new print cartridge and have it ready. Toner Missing
The print cartridge has been removed from the printer.
Reinsert the print cartridge in the printer.
144 Chapter 7 Problem solving
ENWW Table 7-3 Control-panel status light patterns (continued)
Error code
Pattern
Description
Toner Low
The Go, Ready, and Attention lights act independently of the Toner Low state.
Service Manual - Page 155
ENWW
Status-light patterns 145 Table 7-3 Control-panel status light patterns (continued)
Error code
Pattern
Description
40022
Jam
Action Clear the jam.
Service Manual - Page 156
Press the Go button to override the condition.
146 Chapter 7 Problem solving
ENWW Table 7-3 Control-panel status light patterns (continued)
Error code
Pattern
Description
41900
Paper Out
Action Load paper or other media is not supported.
Paper Mount
The loaded paper or other media. Load acceptable paper or other media.
Service Manual - Page 157
... secondary messages
If the printer has a fatal error, press and hold the Go button to see a secondary error message. The formatter 1. Table 7-4 Fatal error secondary messages
Error code 79XXX
Pattern
Description General fatal error
Action
1. If the selftest is successful, reconnect the I /O cable and print an engine test.
communicating.
2. Reseat the formatter
cable in again...
Service Manual - Page 158
Check the laser/ scanner cable connections.
2. If the error persists, replace the laser/ scanner.
148 Chapter 7 Problem solving
ENWW The laser/scanner has a malfunction.
Action
1. Table 7-4 Fatal error secondary messages (continued)
Error code
Pattern
Description
52 50005
Laser/scanner error.
Service Manual - Page 159
... are correct, but the error persists, replace the fuser. If the error persists, replace the fan.
50XXX
Fuser error. The fuser has a malfunction.
1. If the resistance readings are both firmly seated in again.
2. Table 7-4 Fatal error secondary messages (continued)
Error code
Pattern
Description
57
Fan motor error
Action
1. ENWW
Fatal error secondary messages 149 Perform...
Service Manual - Page 160
..., replace the DIMM.
150 Chapter 7 Problem solving
ENWW Accessory error secondary messages
Table 7-5 Accessory error secondary messages
Error code
Pattern
Description Accessory error
Action
If the printer has an accessory error, press and hold the Go button to the initial accessory error state.
53XXXX 79XXX
DIMM slot error
1. Verify that the DIMM is correctly seated.
2. Release the...
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