Setup Guide
Page 6
...must be correctly installed for the device. 1. In addition, some residual ink is left in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. For more information, see www.hp.com/go/ inkusage. 5. Set up the device This section summarizes the steps you will ...tape and packing materials. Before you begin Prepare the location Make sure the location where you follow to ensure proper contact before closing the printhead latch. 6. Make sure that came with the device. Install the control-panel faceplate. 3. Install the ink cartridges. For more information ...
...must be correctly installed for the device. 1. In addition, some residual ink is left in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. For more information, see www.hp.com/go/ inkusage. 5. Set up the device This section summarizes the steps you will ...tape and packing materials. Before you begin Prepare the location Make sure the location where you follow to ensure proper contact before closing the printhead latch. 6. Make sure that came with the device. Install the control-panel faceplate. 3. Install the ink cartridges. For more information ...
Setup Guide
Page 7
... fax settings after the device software is installed using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). Ethernet network a. NOTE: If the CD menu does not start...instructions, see "Set up the fax (optional)" on the Starter CD. Fax If you install software using one of connections: • USB • Ethernet network (some models only). • Wireless (802.11... user guide on page 9. To ensure the best possible print quality, the device initializes and aligns the printheads. NOTE: If the CD menu does not start automatically, double-click the setup icon on , try ...
... fax settings after the device software is installed using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). Ethernet network a. NOTE: If the CD menu does not start...instructions, see "Set up the fax (optional)" on the Starter CD. Fax If you install software using one of connections: • USB • Ethernet network (some models only). • Wireless (802.11... user guide on page 9. To ensure the best possible print quality, the device initializes and aligns the printheads. NOTE: If the CD menu does not start automatically, double-click the setup icon on , try ...
Setup Guide
Page 9
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
Setup Guide
Page 19
... problem and rerun the test. You can also configure these settings from Solution Center (Windows) or HP Device Manager (Mac OS) at a later time. Include any problems found. For additional troubleshooting information... CD. In addition to using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of the... other required numbers, such as speed-dial entries. Make sure the ink cartridges and printheads are associated with the results of phone cord is connected to the device • Checks...
... problem and rerun the test. You can also configure these settings from Solution Center (Windows) or HP Device Manager (Mac OS) at a later time. Include any problems found. For additional troubleshooting information... CD. In addition to using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of the... other required numbers, such as speed-dial entries. Make sure the ink cartridges and printheads are associated with the results of phone cord is connected to the device • Checks...
Setup Guide
Page 26
... Make sure that all packing tape and material have removed the orange caps from www.hp.com/support. • In the Windows device manager, make sure that you are using are using a computer running one to ensure proper contact. The device cannot work if they are not all installed. ...; If the computer does not recognize the path to the 1-LINE port. For late-breaking information, see the onscreen user guide on the printheads. When the device is not jammed in their correct, colorcoded slot. Press down firmly on the Starter CD. Solving installation problems This section ...
... Make sure that all packing tape and material have removed the orange caps from www.hp.com/support. • In the Windows device manager, make sure that you are using are using a computer running one to ensure proper contact. The device cannot work if they are not all installed. ...; If the computer does not recognize the path to the 1-LINE port. For late-breaking information, see the onscreen user guide on the printheads. When the device is not jammed in their correct, colorcoded slot. Press down firmly on the Starter CD. Solving installation problems This section ...
User Guide
Page 10
... print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the...down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect...
... print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the...down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect...
User Guide
Page 11
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
Page 12
Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for wireless products 219 Notice ... VCCI statement (Japan 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities 208 Processor and...
Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for wireless products 219 Notice ... VCCI statement (Japan 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities 208 Processor and...
User Guide
Page 14
...software as an available installation option. You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources for the product You can also configure settings for wireless printing. 1 Get started This guide..., calibrate the device, clean the printheads, print the configuration page, order supplies online, and find support information from the following resources: Resource Description Location Setup poster Provides illustrated setup information. Included on the network. HP Printer Utility (Mac OS) Contains tools to...
...software as an available installation option. You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources for the product You can also configure settings for wireless printing. 1 Get started This guide..., calibrate the device, clean the printheads, print the configuration page, order supplies online, and find support information from the following resources: Resource Description Location Setup poster Provides illustrated setup information. Included on the network. HP Printer Utility (Mac OS) Contains tools to...
User Guide
Page 15
...warranty period, this support is often free of pages printed from the trays and accessories • Ink levels • Printhead health status Provides network configuration information. Accessibility 11 For more information, see Understand the self-test diagnostic page. •... print quality diagnostic page. For more information, see Obtain HP telephone support. Provides information about operations. For more information, see Use the HP photo and imaging software. Provide the latest printer software, and product and support information. Accessibility The device ...
...warranty period, this support is often free of pages printed from the trays and accessories • Ink levels • Printhead health status Provides network configuration information. Accessibility 11 For more information, see Understand the self-test diagnostic page. •... print quality diagnostic page. For more information, see Obtain HP telephone support. Provides information about operations. For more information, see Use the HP photo and imaging software. Provide the latest printer software, and product and support information. Accessibility The device ...
User Guide
Page 18
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
User Guide
Page 87
.... You should also check with the results of the test on changing this setting, see Set the fax speed. Make sure the ink cartridges and printheads are correct. Review the report. • If the test passes and you experience problems sending and receiving faxes while using an Internet fax service, use...
.... You should also check with the results of the test on changing this setting, see Set the fax speed. Make sure the ink cartridges and printheads are correct. Review the report. • If the test passes and you experience problems sending and receiving faxes while using an Internet fax service, use...
User Guide
Page 91
... volume or control button volume settings Alerts and notifications use these tools... * Available if myPrintMileage is installed. Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the ...
... volume or control button volume settings Alerts and notifications use these tools... * Available if myPrintMileage is installed. Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the ...
User Guide
Page 96
... not available for the device. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to order supplies for all countries/regions. • ...Cartridge Details: Shows order numbers and expiration dates of the device. Printer Information: Provides a link to print the self...
... not available for the device. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to order supplies for all countries/regions. • ...Cartridge Details: Shows order numbers and expiration dates of the device. Printer Information: Provides a link to print the self...
User Guide
Page 97
...: Gain access to print the self-test diagnostic page of the device. Select Library, and then select Printers. 3. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about...
...: Gain access to print the self-test diagnostic page of the device. Select Library, and then select Printers. 3. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about...
User Guide
Page 100
...; Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to it by using the bookmark, the pages do not contain the .... Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to open...
...; Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to it by using the bookmark, the pages do not contain the .... Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to open...
User Guide
Page 101
... and Support panel, and then click Print Configuration Page. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. To print the Self-Test Diagnostic Page • Control panel:... Press Setup, select Print Report, select Self-Test Report, and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer...
... and Support panel, and then click Print Configuration Page. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. To print the Self-Test Diagnostic Page • Control panel:... Press Setup, select Print Report, select Self-Test Report, and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer...
User Guide
Page 147
... diagnostic page .] You can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts ... communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used .
... diagnostic page .] You can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts ... communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used .
User Guide
Page 149
... instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. To print the print quality diagnostic page Use the print quality diagnostic page to the device that results from modifying the printheads. Check the health ...problem areas, and perform the recommended actions. Manually clean the printhead contacts. Replace the printheads if the problems persist after cleaning. CAUTION: HP is not good or fair, then perform one of white paper, and check the printhead health section. For more information, see Understand the self-...
... instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. To print the print quality diagnostic page Use the print quality diagnostic page to the device that results from modifying the printheads. Check the health ...problem areas, and perform the recommended actions. Manually clean the printhead contacts. Replace the printheads if the problems persist after cleaning. CAUTION: HP is not good or fair, then perform one of white paper, and check the printhead health section. For more information, see Understand the self-...
User Guide
Page 150
...the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click ...Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are pointing, calibrate...
...the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click ...Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are pointing, calibrate...