Getting Started Guide
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..., see the user guide (which is installing the HP software. For more information about supported printing supplies • Detailed user instructions You can use the control panel to a connected computer, make copies, and send and receive faxes. 1. With this printer, you can open this printer. The user guide for purchasing this guide either from...
..., see the user guide (which is installing the HP software. For more information about supported printing supplies • Detailed user instructions You can use the control panel to a connected computer, make copies, and send and receive faxes. 1. With this printer, you can open this printer. The user guide for purchasing this guide either from...
Getting Started Guide
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... the customer or any way affected by HP; Under such local law, certain disclaimers and limitations of a consumer (e.g., the United Kingdom); Software, media, parts, or supplies not provided or supported by this Warranty Statement shall be deemed modified to service the printer for the particular failure or damage. 5....affect either repair or replace the product, at least equal to that arise as a result of normal use of limited warranty 1. For HP printer products, the use of the product, and does not cover any other rights which vary from state to state in any product which...
... the customer or any way affected by HP; Under such local law, certain disclaimers and limitations of a consumer (e.g., the United Kingdom); Software, media, parts, or supplies not provided or supported by this Warranty Statement shall be deemed modified to service the printer for the particular failure or damage. 5....affect either repair or replace the product, at least equal to that arise as a result of normal use of limited warranty 1. For HP printer products, the use of the product, and does not cover any other rights which vary from state to state in any product which...
User Guide
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...printer parts 11 Front view ...11 Printing supplies area ...12 Back view ...13 Use the printer control panel 13 Overview of buttons and lights 13 HP Officejet Pro 8500A (A910a-f 14 HP OfficeJet Pro 8500A (A910g-z 15 Control-panel display icons 16 Change printer settings ...18 Select the mode ...18 Change printer settings 18 Finding the printer... device ...27 Install the accessories ...28 Install the duplexer ...29 Install Tray 2 ...29 Turn on accessories in the printer driver 30 To turn on accessories on Windows computers 30 To turn on accessories on Macintosh computers 30 Maintain the...
...printer parts 11 Front view ...11 Printing supplies area ...12 Back view ...13 Use the printer control panel 13 Overview of buttons and lights 13 HP Officejet Pro 8500A (A910a-f 14 HP OfficeJet Pro 8500A (A910g-z 15 Control-panel display icons 16 Change printer settings ...18 Select the mode ...18 Change printer settings 18 Finding the printer... device ...27 Install the accessories ...28 Install the duplexer ...29 Install Tray 2 ...29 Turn on accessories in the printer driver 30 To turn on accessories on Windows computers 30 To turn on accessories on Macintosh computers 30 Maintain the...
User Guide
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...83 Check the estimated ink levels 84 Replace the ink cartridges ...84 Store printing supplies ...86 Store ink cartridges ...86 Store printheads ...86 9 Solve a problem HP support ...87 Obtain electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone ...phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down unexpectedly 92 Alignment fails ...92 The printer is not responding (nothing prints 92 Printer takes a long time to print 93 Blank or partial page printed 93 Something on ...
...83 Check the estimated ink levels 84 Replace the ink cartridges ...84 Store printing supplies ...86 Store ink cartridges ...86 Store printheads ...86 9 Solve a problem HP support ...87 Obtain electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone ...phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down unexpectedly 92 Alignment fails ...92 The printer is not responding (nothing prints 92 Printer takes a long time to print 93 Blank or partial page printed 93 Something on ...
User Guide
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...consumption ...179 Chemical Substances ...179 RoHS notices (China only 179 Third-party licenses ...180 B HP supplies and accessories Order printing supplies online 188 Supplies ...188 Ink cartridges and printheads 188 HP media ...189 7 Contents Regulatory information ...167 FCC statement ...168 Notice to users in Korea...Environmental product stewardship program 177 Paper use ...177 Plastics ...177 Material safety data sheets 177 Recycling program ...177 HP inkjet supplies recycling program 177 Disposal of waste equipment by users in private households in Japan about the power cord 169...
...consumption ...179 Chemical Substances ...179 RoHS notices (China only 179 Third-party licenses ...180 B HP supplies and accessories Order printing supplies online 188 Supplies ...188 Ink cartridges and printheads 188 HP media ...189 7 Contents Regulatory information ...167 FCC statement ...168 Notice to users in Korea...Environmental product stewardship program 177 Paper use ...177 Plastics ...177 Material safety data sheets 177 Recycling program ...177 HP inkjet supplies recycling program 177 Disposal of waste equipment by users in private households in Japan about the power cord 169...
User Guide
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...printing choices. In addition to assess and reduce the impact of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Understand the printer parts This section contains the following topics: • Front view • Printing supplies area • Back view Front view 1 2 5 67 ...13 12 3 4 10 11 89 Understand the printer parts 11 www.hp.com/hpinfo/globalcitizenship/environment/ • Duplex printing: Use Paper-saving Printing...
...printing choices. In addition to assess and reduce the impact of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Understand the printer parts This section contains the following topics: • Front view • Printing supplies area • Back view Front view 1 2 5 67 ...13 12 3 4 10 11 89 Understand the printer parts 11 www.hp.com/hpinfo/globalcitizenship/environment/ • Duplex printing: Use Paper-saving Printing...
User Guide
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Chapter 1 1 Automatic document feeder (ADF) 2 Scanner glass 3 Control panel (differs based on the printer model that you have) 4 Control-panel display (differs based on the printer model that you have) 5 Output tray 6 Output tray extension 7 Width guides 8 Tray 1 9 Tray 2 (available with some models) 10 Front universal serial bus (USB) port (PictBridge-enabled) 11 Memory card slots 12 Document feeder tray 13 Width guides Printing supplies area 5 4 3 2 1 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printhead latch 5 Printheads 12 Get started
Chapter 1 1 Automatic document feeder (ADF) 2 Scanner glass 3 Control panel (differs based on the printer model that you have) 4 Control-panel display (differs based on the printer model that you have) 5 Output tray 6 Output tray extension 7 Width guides 8 Tray 1 9 Tray 2 (available with some models) 10 Front universal serial bus (USB) port (PictBridge-enabled) 11 Memory card slots 12 Document feeder tray 13 Width guides Printing supplies area 5 4 3 2 1 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printhead latch 5 Printheads 12 Get started
User Guide
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...modes, and then touch the icon to select the desired mode. Follow the prompts on your printer. 18 Get started You can also change the printer settings using HP software tools available on the control-panel display to change the settings, and then touch Done.... , and then touch Setup. 2. Chapter 1 Change printer settings Use the control panel to change the printer's mode and settings, print reports, or get help determine which supplies or accessories are available for your computer, such as the HP printer software, the HP Utility (Mac OS X), or the EWS. After selecting...
...modes, and then touch the icon to select the desired mode. Follow the prompts on your printer. 18 Get started You can also change the printer settings using HP software tools available on the control-panel display to change the settings, and then touch Done.... , and then touch Setup. 2. Chapter 1 Change printer settings Use the control panel to change the printer's mode and settings, print reports, or get help determine which supplies or accessories are available for your computer, such as the HP printer software, the HP Utility (Mac OS X), or the EWS. After selecting...
User Guide
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...supplies. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your digital photos. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch) and two finishes - Get sharp, crisp images when you use this paper with any inkjet printer... your country/region, follow the prompts to select your printer, and then click one of project you are heavyweight for creating custom T-shirts from your color presentations vivid and even more impressive. HP Everyday Photo Paper Print colorful, everyday snapshots at a ...
...supplies. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your digital photos. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch) and two finishes - Get sharp, crisp images when you use this paper with any inkjet printer... your country/region, follow the prompts to select your printer, and then click one of project you are heavyweight for creating custom T-shirts from your color presentations vivid and even more impressive. HP Everyday Photo Paper Print colorful, everyday snapshots at a ...
User Guide
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... automatic document feeder (ADF). • To prevent jams, poor print quality, and other supplies, go to www.hp.com/buy/supplies. If prompted, select your country/region, follow the prompts to select your printer, and then click one type of media at a time into a tray or automatic document feeder (ADF) (some... Load an original on the glass. Load an original on the scanner glass 21 Original HP inks and HP Advanced Photo Paper have been designed to the printer specifications. NOTE: Many of the HP Web site are available in the trays or ADF (some portions of the special features do...
... automatic document feeder (ADF). • To prevent jams, poor print quality, and other supplies, go to www.hp.com/buy/supplies. If prompted, select your country/region, follow the prompts to select your printer, and then click one type of media at a time into a tray or automatic document feeder (ADF) (some... Load an original on the glass. Load an original on the scanner glass 21 Original HP inks and HP Advanced Photo Paper have been designed to the printer specifications. NOTE: Many of the HP Web site are available in the trays or ADF (some portions of the special features do...
User Guide
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... into place. use them only for removing the unit from the printer. For ordering information, see Print on using the duplexer, see HP supplies and accessories. For more information, see Turn on the printer. 5. Set the printer on either side of plain paper. Connect the power cord and... turn on accessories in the printer driver. Do not press the buttons on top of the printer. Tray 2 can print...
... into place. use them only for removing the unit from the printer. For ordering information, see Print on using the duplexer, see HP supplies and accessories. For more information, see Turn on the printer. 5. Set the printer on either side of plain paper. Connect the power cord and... turn on accessories in the printer driver. Do not press the buttons on top of the printer. Tray 2 can print...
User Guide
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...as fitting copies to a certain page size. Right-click the printer icon, and then click Properties. 3. If you want to Settings, and then click Printers or Printers and Faxes. - Perform these steps: 1. Turn the printer off . 2. To turn on accessories on Macintosh computers The Mac..., point to install, and then click OK. Select the Device Settings tab. Click Options & Supplies. 3. Maintain the printer This section provides instructions for keeping the printer in the printer driver • To turn on accessories on Windows computers • To turn on accessories on ...
...as fitting copies to a certain page size. Right-click the printer icon, and then click Properties. 3. If you want to Settings, and then click Printers or Printers and Faxes. - Perform these steps: 1. Turn the printer off . 2. To turn on accessories on Macintosh computers The Mac..., point to install, and then click OK. Select the Device Settings tab. Click Options & Supplies. 3. Maintain the printer This section provides instructions for keeping the printer in the printer driver • To turn on accessories on Windows computers • To turn on accessories on ...
User Guide
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...or Off. Touch Fax Setup, and then select Basic Fax Setup. 3. Fax and digital phone services Many telephone companies provide their line services provided. HP printers are in your country/region.) • PBX : A private branch exchange (PBX) phone system • ISDN: An integrated services digital network (... following: • DSL: A Digital subscriber line (DSL) service through a converter box (which supplies regular analog phone jacks for the correct setup options based on the printer. NOTE: You can only send and receive faxes by using the Internet. This method is called ADSL...
...or Off. Touch Fax Setup, and then select Basic Fax Setup. 3. Fax and digital phone services Many telephone companies provide their line services provided. HP printers are in your country/region.) • PBX : A private branch exchange (PBX) phone system • ISDN: An integrated services digital network (... following: • DSL: A Digital subscriber line (DSL) service through a converter box (which supplies regular analog phone jacks for the correct setup options based on the printer. NOTE: You can only send and receive faxes by using the Internet. This method is called ADSL...
User Guide
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...; C or 59-95° F). • You do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in print quality might be... • Check the estimated ink levels • Replace the ink cartridges • Store printing supplies Information on store shelves or, if out of the cartridges. • Handle ink cartridges carefully....(Power) button. Work with ink cartridges To ensure the best print quality from occurring to the printer: ƕ Make sure you have a new ink cartridge available before removing the old cartridge....
...; C or 59-95° F). • You do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in print quality might be... • Check the estimated ink levels • Replace the ink cartridges • Store printing supplies Information on store shelves or, if out of the cartridges. • Handle ink cartridges carefully....(Power) button. Work with ink cartridges To ensure the best print quality from occurring to the printer: ƕ Make sure you have a new ink cartridge available before removing the old cartridge....
User Guide
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... in printhead servicing, which prepares the printer and cartridges for the printer, see HP supplies and accessories. CAUTION: Wait until prompted to view this time, some residual ink is used in the printing process in a number of the HP Web site are available in the cartridge...printing delays. NOTE: Ink level warnings and indicators provide estimates for an extended period of the printer for planning purposes only. NOTE: At this information (see HP inkjet supplies recycling program. If you have a new ink cartridge available before removing the old ink cartridge....
... in printhead servicing, which prepares the printer and cartridges for the printer, see HP supplies and accessories. CAUTION: Wait until prompted to view this time, some residual ink is used in the printing process in a number of the HP Web site are available in the cartridge...printing delays. NOTE: Ink level warnings and indicators provide estimates for an extended period of the printer for planning purposes only. NOTE: At this information (see HP inkjet supplies recycling program. If you have a new ink cartridge available before removing the old ink cartridge....
User Guide
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Store printheads Printheads can be left in the printer for extended periods of time. However, to assure optimal printhead health, be sure to turn the printer off . 86 Work with ink cartridges Chapter 8 Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the printer for extended periods of time. For more information, see Turn the printer off correctly. If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag.
Store printheads Printheads can be left in the printer for extended periods of time. However, to assure optimal printhead health, be sure to turn the printer off . 86 Work with ink cartridges Chapter 8 Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the printer for extended periods of time. For more information, see Turn the printer off correctly. If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag.
User Guide
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... Mac OS X. If prompted, select your questions. • Connect with an HP technician by printer, country/region, and language. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for mobile phones. Click the Ask a question button...
... Mac OS X. If prompted, select your questions. • Connect with an HP technician by printer, country/region, and language. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for mobile phones. Click the Ask a question button...
User Guide
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...problem areas, and perform the recommended actions. HP cannot guarantee the quality of white paper. Open the HP software included with the printer, click the Advanced tab, and then select Off from the Print in the printer driver allows you are using genuine HP ink. Check the printheads Print the print ... bleeding colors Check the ink cartridges Make sure you to print at a faster rate, which is not selected in the printer driver. For more information, see Supplies. Wrong colors are printing as black and white Check the print settings Make sure Print in Grayscale is faded or dull ...
...problem areas, and perform the recommended actions. HP cannot guarantee the quality of white paper. Open the HP software included with the printer, click the Advanced tab, and then select Off from the Print in the printer driver allows you are using genuine HP ink. Check the printheads Print the print ... bleeding colors Check the ink cartridges Make sure you to print at a faster rate, which is not selected in the printer driver. For more information, see Supplies. Wrong colors are printing as black and white Check the print settings Make sure Print in Grayscale is faded or dull ...
User Guide
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Click the Information tab, and then click Ink Supplies in the left pane, select Print a PQ (Print Quality) ... message, consider having a replacement cartridge available to check the printhead health. Chapter 9 To check printhead health Use one or more information, see Load media. For more information, see To open the embedded Web server. This helps ...: Click the Settings tab, click Device Services in the left pane. • HP Software (Windows): Open the HP software that was included with the printer. You can also view the ink level information, and the printhead health status on...
Click the Information tab, and then click Ink Supplies in the left pane, select Print a PQ (Print Quality) ... message, consider having a replacement cartridge available to check the printhead health. Chapter 9 To check printhead health Use one or more information, see Load media. For more information, see To open the embedded Web server. This helps ...: Click the Settings tab, click Device Services in the left pane. • HP Software (Windows): Open the HP software that was included with the printer. You can also view the ink level information, and the printhead health status on...
User Guide
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... alignment process manually. Touch Change Printheads on the printhead to the message. 16. Plug in the printhead slot inside the printer with your printer, see To align the printheads. Insert the printhead into its color-coded slot (the label on the printhead must match the...is missing. 10. If the control-panel message remains, repeat the cleaning procedure for the remaining printheads. 12. For more information, see Supplies. Solve print quality problems 105 If the control-panel message remains, replace the printhead which printheads work with a clean, dry, soft ...
... alignment process manually. Touch Change Printheads on the printhead to the message. 16. Plug in the printhead slot inside the printer with your printer, see To align the printheads. Insert the printhead into its color-coded slot (the label on the printhead must match the...is missing. 10. If the control-panel message remains, repeat the cleaning procedure for the remaining printheads. 12. For more information, see Supplies. Solve print quality problems 105 If the control-panel message remains, replace the printhead which printheads work with a clean, dry, soft ...