Getting Started Guide
Page 3
... external power adapter provided with the printer. 2. Observe all instructions in the documentation that comes with the printer. Contents 1 For more information see the user guide (which keeps print nozzles clear and ink flowing smoothly. English Contents Use the printer...2 HP Digital Solutions 3 Internet features 5 ...Set up and use this printer near water, or when you install the software). 8. There are no one can step on or trip over the...
... external power adapter provided with the printer. 2. Observe all instructions in the documentation that comes with the printer. Contents 1 For more information see the user guide (which keeps print nozzles clear and ink flowing smoothly. English Contents Use the printer...2 HP Digital Solutions 3 Internet features 5 ...Set up and use this printer near water, or when you install the software). 8. There are no one can step on or trip over the...
Getting Started Guide
Page 5
...management capabilities-for multiple users over a network. Use the printer 3 HP Digital Fax Never lose important faxes misplaced within a stack of digital solutions that the best settings are being used for quick sharing. saving money on paper and ink, as well as e-mail attachments-and all without using...folder for personal or group access or to a computer folder on your computer after you can save incoming, black-and-white faxes to one or more e-mail addresses for each specific task. For more ! These scanned documents can forward faxes through e-mail -allowing you simplify and...
...management capabilities-for multiple users over a network. Use the printer 3 HP Digital Fax Never lose important faxes misplaced within a stack of digital solutions that the best settings are being used for quick sharing. saving money on paper and ink, as well as e-mail attachments-and all without using...folder for personal or group access or to a computer folder on your computer after you can save incoming, black-and-white faxes to one or more e-mail addresses for each specific task. For more ! These scanned documents can forward faxes through e-mail -allowing you simplify and...
Getting Started Guide
Page 10
... the printer and ...printer to your home or office. your computer after you might already • Have the telephone cord and adapter (if provided with the printer... is not long enough, Before beginning, be different from the the following : • Installed ink... cartridges • Loaded A4- telephone wall jack. or Letter-size paper in your devices or services with the printer...printer) have done the following steps: one... Connect the printer to the ...printer. You can use a phone cord printer. poster included in the box with the printer, connect one provided with...
... the printer and ...printer to your home or office. your computer after you might already • Have the telephone cord and adapter (if provided with the printer... is not long enough, Before beginning, be different from the the following : • Installed ink... cartridges • Loaded A4- telephone wall jack. or Letter-size paper in your devices or services with the printer...printer) have done the following steps: one... Connect the printer to the ...printer. You can use a phone cord printer. poster included in the box with the printer, connect one provided with...
Getting Started Guide
Page 31
... a label located inside the printer, near the printer's control panel is available on wireless, complete the following steps for your wireless network, complete the following steps: • HP Officejet Pro 8500A (A910a-f): From the Home screen, touch right arrow , touch Setup, touch Network, touch Wireless, touch Wireless Radio, and then touch On. • HP OfficeJet Pro 8500A (A910g-z): From the...
... a label located inside the printer, near the printer's control panel is available on wireless, complete the following steps for your wireless network, complete the following steps: • HP Officejet Pro 8500A (A910a-f): From the Home screen, touch right arrow , touch Setup, touch Network, touch Wireless, touch Wireless Radio, and then touch On. • HP OfficeJet Pro 8500A (A910g-z): From the...
Getting Started Guide
Page 34
... the duration of implied warranties which duration begins on -site service, may : a. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until... States, as well as a result of a non-HP or refilled cartridge or an expired ink cartridge, HP will be free from any authorized HP service facility in any other rights which is attributable to service the printer for the product. 7. You may also have no ...
... the duration of implied warranties which duration begins on -site service, may : a. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until... States, as well as a result of a non-HP or refilled cartridge or an expired ink cartridge, HP will be free from any authorized HP service facility in any other rights which is attributable to service the printer for the product. 7. You may also have no ...
User Guide
Page 8
... ...86 Store ink cartridges ...86 Store printheads ...86 9 Solve a problem HP support ...87 Obtain electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone support numbers 89 After the phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down...
... ...86 Store ink cartridges ...86 Store printheads ...86 9 Solve a problem HP support ...87 Obtain electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone support numbers 89 After the phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down...
User Guide
Page 10
Solve printer management problems 143 Embedded Web server cannot be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 145 Solve network problems ...146 Understand the Self Test Diagnostic Page 147 Understand the network configuration page 148 Clear jams ...150 Clear paper jams ...151 Avoid paper jams ...153 A Technical information Warranty information ...154 Hewlett-Packard limited warranty statement 155 Ink cartridge warranty information 156 Printer...
Solve printer management problems 143 Embedded Web server cannot be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 145 Solve network problems ...146 Understand the Self Test Diagnostic Page 147 Understand the network configuration page 148 Clear jams ...150 Clear paper jams ...151 Avoid paper jams ...153 A Technical information Warranty information ...154 Hewlett-Packard limited warranty statement 155 Ink cartridge warranty information 156 Printer...
User Guide
Page 11
...model number 175 Declaration of conformity 176 Environmental product stewardship program 177 Paper use ...177 Plastics ...177 Material safety data sheets 177 Recycling program ...177 HP inkjet supplies recycling program 177 Disposal of the U.S. telephone network: FCC requirements 170 Notice to users of the Canadian telephone network 171 Notice to ...169 Notice to users in the European Union ....178 Power consumption ...179 Chemical Substances ...179 RoHS notices (China only 179 Third-party licenses ...180 B HP supplies and accessories Order printing supplies online 188 Supplies ...188...
...model number 175 Declaration of conformity 176 Environmental product stewardship program 177 Paper use ...177 Plastics ...177 Material safety data sheets 177 Recycling program ...177 HP inkjet supplies recycling program 177 Disposal of the U.S. telephone network: FCC requirements 170 Notice to users of the Canadian telephone network 171 Notice to ...169 Notice to users in the European Union ....178 Power consumption ...179 Chemical Substances ...179 RoHS notices (China only 179 Third-party licenses ...180 B HP supplies and accessories Order printing supplies online 188 Supplies ...188...
User Guide
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Chapter 1 1 Automatic document feeder (ADF) 2 Scanner glass 3 Control panel (differs based on the printer model that you have) 4 Control-panel display (differs based on the printer model that you have) 5 Output tray 6 Output tray extension 7 Width guides 8 Tray 1 9 Tray 2 (available with some models) 10 Front universal serial bus (USB) port (PictBridge-enabled) 11 Memory card slots 12 Document feeder tray 13 Width guides Printing supplies area 5 4 3 2 1 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printhead latch 5 Printheads 12 Get started
Chapter 1 1 Automatic document feeder (ADF) 2 Scanner glass 3 Control panel (differs based on the printer model that you have) 4 Control-panel display (differs based on the printer model that you have) 5 Output tray 6 Output tray extension 7 Width guides 8 Tray 1 9 Tray 2 (available with some models) 10 Front universal serial bus (USB) port (PictBridge-enabled) 11 Memory card slots 12 Document feeder tray 13 Width guides Printing supplies area 5 4 3 2 1 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printhead latch 5 Printheads 12 Get started
User Guide
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... attention. For more information about the ink cartridges, including fill levels. Officejet Pro 8500A (A910a-f only) Use the printer control panel 17 (continued) Icon Purpose Displays a screen where you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. The topic that you can use HP Apps. Officejet Pro 8500A (A910g-z only) Provides more information...
... attention. For more information about the ink cartridges, including fill levels. Officejet Pro 8500A (A910a-f only) Use the printer control panel 17 (continued) Icon Purpose Displays a screen where you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. The topic that you can use HP Apps. Officejet Pro 8500A (A910g-z only) Provides more information...
User Guide
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... It features ColorLok Technology for optimum print quality. Select print media The printer is opaque enough for two-sided color usage with the ColorLok logo for longer lasting documents. HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It ... might not be available. HP Brochure Paper HP Superior Inkjet Paper HP Bright White Inkjet Paper HP Printing Paper HP Office Paper HP Office Recycled Paper These papers are the perfect choice for near the ink cartridges area. Depending on a label located inside the printer, near -photographic reproductions and...
... It features ColorLok Technology for optimum print quality. Select print media The printer is opaque enough for two-sided color usage with the ColorLok logo for longer lasting documents. HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It ... might not be available. HP Brochure Paper HP Superior Inkjet Paper HP Bright White Inkjet Paper HP Printing Paper HP Office Paper HP Office Recycled Paper These papers are the perfect choice for near the ink cartridges area. Depending on a label located inside the printer, near -photographic reproductions and...
User Guide
Page 25
... At this time, some models only). For more information, see Media specifications. • Load only one of the shopping links on the page. For more information, see Maintain the printer. Load an original on the glass. or A4-size originals by loading them on the scanner glass ...clips NOTE: To scan, copy, or fax documents that contain pages that conforms to the printer specifications. HP Photo Value Packs HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional ...
... At this time, some models only). For more information, see Media specifications. • Load only one of the shopping links on the page. For more information, see Maintain the printer. Load an original on the glass. or A4-size originals by loading them on the scanner glass ...clips NOTE: To scan, copy, or fax documents that contain pages that conforms to the printer specifications. HP Photo Value Packs HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional ...
User Guide
Page 36
This provides easy access to wipe any excess liquid from the document feeder tray. 2. Lightly dampen a clean lint-free cloth with the ink cartridges and print quality issues. 32 Get started Remove all originals from the cloth. 4. Use the damp cloth to the rollers (2) and separator pad (3). 2 3...power strip. Wait until the power light turns off before unplugging the power cord or turning off by pressing the Power button located on the printer. NOTE: If the residue does not come off , the print carriage might not return to access the pick assembly inside the automatic document ...
This provides easy access to wipe any excess liquid from the document feeder tray. 2. Lightly dampen a clean lint-free cloth with the ink cartridges and print quality issues. 32 Get started Remove all originals from the cloth. 4. Use the damp cloth to the rollers (2) and separator pad (3). 2 3...power strip. Wait until the power light turns off before unplugging the power cord or turning off by pressing the Power button located on the printer. NOTE: If the residue does not come off , the print carriage might not return to access the pick assembly inside the automatic document ...
User Guide
Page 41
...of gray. • Black Print Cartridge Only: uses black ink to print your software application, click Print. 3. Also, never insert more than one of the following settings: • Paper Type: The ... Select any other print settings that you want to access these options. 5. Make sure the printer you can damage files on the card. To print the photo in grayscale. For more information... see Insert a memory device. Select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to the USB port on photo paper (Mac OS X) 1. To print selected ...
...of gray. • Black Print Cartridge Only: uses black ink to print your software application, click Print. 3. Also, never insert more than one of the following settings: • Paper Type: The ... Select any other print settings that you want to access these options. 5. Make sure the printer you can damage files on the card. To print the photo in grayscale. For more information... see Insert a memory device. Select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to the USB port on photo paper (Mac OS X) 1. To print selected ...
User Guide
Page 50
..., or you can help improve your model number, see Finding the printer model number. saving money on paper and ink, as well as e-mail attachments-and all without using the HP Officejet Pro 8500A (A910a-f), you can be sent to a shared network folder for ...personal or group access or to computer folders on your network or quickly share them with this printer that can only use Scan to Network Folder and Fax to a computer folder on the printer's control panel, and either scan documents directly to one...
..., or you can help improve your model number, see Finding the printer model number. saving money on paper and ink, as well as e-mail attachments-and all without using the HP Officejet Pro 8500A (A910a-f), you can be sent to a shared network folder for ...personal or group access or to computer folders on your network or quickly share them with this printer that can only use Scan to Network Folder and Fax to a computer folder on the printer's control panel, and either scan documents directly to one...
User Guide
Page 81
... after each fax you require printed confirmation that the printheads and ink cartridges are not legible, you have questions about the printer. You can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). By default, the printer is a problem sending or receiving a fax. NOTE: If the reports...
... after each fax you require printed confirmation that the printheads and ink cartridges are not legible, you have questions about the printer. You can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). By default, the printer is a problem sending or receiving a fax. NOTE: If the reports...
User Guide
Page 87
..., wait until they are transporting the printer, do not need to install before removing the old ink cartridge. For more information, see Turn the printer off . • Store ink cartridges at room temperature (15-35° C or 59-95° F). • You do the following tips help maintain HP ink cartridges and ensure consistent print quality...
..., wait until they are transporting the printer, do not need to install before removing the old ink cartridge. For more information, see Turn the printer off . • Store ink cartridges at room temperature (15-35° C or 59-95° F). • You do the following tips help maintain HP ink cartridges and ensure consistent print quality...
User Guide
Page 88
... time, some residual ink is used ink supplies, see www.hp.com/go/inkusage. For more information, see HP inkjet supplies recycling program. Replace the ink cartridges NOTE: For information on recycling used . Do not leave the ink cartridge outside of the printer for an extended period..., including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. For information about using these tools, see HP supplies and accessories. CAUTION: Wait until prompted to ...
... time, some residual ink is used ink supplies, see www.hp.com/go/inkusage. For more information, see HP inkjet supplies recycling program. Replace the ink cartridges NOTE: For information on recycling used . Do not leave the ink cartridge outside of the printer for an extended period..., including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. For information about using these tools, see HP supplies and accessories. CAUTION: Wait until prompted to ...
User Guide
Page 89
Press down firmly on the cartridge to replace the ink cartridges. 1. Align the cartridge with its package. 4. Replace the ink cartridges 85 Close the ink cartridge cover. Gently pull open the ink cartridge cover. 2. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. To replace the ink cartridges Use these steps to ensure proper contact. 5. Remove the ink cartridge that requires replacement by grasping it and pulling it firmly toward you. 3.
Press down firmly on the cartridge to replace the ink cartridges. 1. Align the cartridge with its package. 4. Replace the ink cartridges 85 Close the ink cartridge cover. Gently pull open the ink cartridge cover. 2. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. To replace the ink cartridges Use these steps to ensure proper contact. 5. Remove the ink cartridge that requires replacement by grasping it and pulling it firmly toward you. 3.
User Guide
Page 90
..., see Turn the printer off correctly. However, to turn the printer off . 86 Work with ink cartridges If you remove the ink cartridges, place them in the printer for extended periods of time. Chapter 8 Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be sure...
..., see Turn the printer off correctly. However, to turn the printer off . 86 Work with ink cartridges If you remove the ink cartridges, place them in the printer for extended periods of time. Chapter 8 Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be sure...