User Guide
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... embedded web server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated... edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using HP ePrint and HP websites...82 Solve problems using HP ePrint...82 Solve problems using...
... embedded web server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated... edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using HP ePrint and HP websites...82 Solve problems using HP ePrint...82 Solve problems using...
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...users of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104 ...Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory...
...users of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104 ...Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory...
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... Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union ...notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup ...
... Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union ...notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup ...
User Guide
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...panel, press the (Setup) button. 2. Auto Power-Off is reduced while in Sleep mode. from the printer software. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is automatically enabled by default when you must use . When Auto Power-Off is enabled, the printer will ...p.m. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On and Off feature, you change the time the printer is turned off automatically. and turn the printer back on -screen instructions to set the days and time you replace a missing ink cartridge as soon as possible to avoid...
...panel, press the (Setup) button. 2. Auto Power-Off is reduced while in Sleep mode. from the printer software. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is automatically enabled by default when you must use . When Auto Power-Off is enabled, the printer will ...p.m. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On and Off feature, you change the time the printer is turned off automatically. and turn the printer back on -screen instructions to set the days and time you replace a missing ink cartridge as soon as possible to avoid...
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... Change the print mode to a draft setting. For more information, visit www.hp.com/recycle. • Optimize paper usage by printing on both sides of the cartridges. Optimize printing supplies To optimize printing supplies such as ink and paper, try... panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 Understand the printer parts This section contains the following : • Recycle used original HP ink cartridges through HP Planet Partners.
... Change the print mode to a draft setting. For more information, visit www.hp.com/recycle. • Optimize paper usage by printing on both sides of the cartridges. Optimize printing supplies To optimize printing supplies such as ink and paper, try... panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 Understand the printer parts This section contains the following : • Recycle used original HP ink cartridges through HP Planet Partners.
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Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Do not turn off the printer when an ink cartridge is missing. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time.
Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Do not turn off the printer when an ink cartridge is missing. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time.
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... follow the on the printer. CAUTION: 1 If you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. CAUTION: 2 HP recommends that you incorrectly turn off a power strip. Wait until the power light... turns off before unplugging the power cord or turning off the printer when ink cartridge is missing. 22 Get started Open the HP printer software (Windows) Open the HP printer software by pressing the (Power) button located on -screen instructions to the correct position, causing...
... follow the on the printer. CAUTION: 1 If you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. CAUTION: 2 HP recommends that you incorrectly turn off a power strip. Wait until the power light... turns off before unplugging the power cord or turning off the printer when ink cartridge is missing. 22 Get started Open the HP printer software (Windows) Open the HP printer software by pressing the (Power) button located on -screen instructions to the correct position, causing...
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...print error reports and confirmation reports automatically for further assistance. Use reports You can only view it from the control panel or the HP software. these reports provide useful system information about using ECM, see Work with the fax number, or • Have an IP... for each transaction. By default, the printer is a problem sending or receiving a fax. A confirmation message that the printhead and ink cartridge are not legible, check the estimated ink level from the printer control panel display. When you experience problems faxing, try using the buttons to...
...print error reports and confirmation reports automatically for further assistance. Use reports You can only view it from the control panel or the HP software. these reports provide useful system information about using ECM, see Work with the fax number, or • Have an IP... for each transaction. By default, the printer is a problem sending or receiving a fax. A confirmation message that the printhead and ink cartridge are not legible, check the estimated ink level from the printer control panel display. When you experience problems faxing, try using the buttons to...
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...procedures. Wait until they are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until all ink cartridges in this information (see Turn off the printer properly. NOTE: 1 Ink level ... need to prevent ink leaking from the printer or other damage from the printer control panel, the HP printer software or the embedded Web server. Work with ink cartridges To ensure the best print quality from the printer control panel 1. To check the estimated ink level...
...procedures. Wait until they are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until all ink cartridges in this information (see Turn off the printer properly. NOTE: 1 Ink level ... need to prevent ink leaking from the printer or other damage from the printer control panel, the HP printer software or the embedded Web server. Work with ink cartridges To ensure the best print quality from the printer control panel 1. To check the estimated ink level...
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... soon as possible to avoid print quality issues and possible extra ink usage or damage to replace the ink cartridge. 1. CAUTION: HP recommends that has been used in the printing process in a number of different ways, including in the initialization process, which keeps print nozzles...: 3 Ink from its packaging. 5. Press the front of the HP Web site are available in all countries/regions. Replace the ink cartridge NOTE: For information on . 2. For more information, see www.hp.com/go/inkusage. WARNING! To replace the ink cartridge Use these steps to the ink system. Remove the new ink...
... soon as possible to avoid print quality issues and possible extra ink usage or damage to replace the ink cartridge. 1. CAUTION: HP recommends that has been used in the printing process in a number of different ways, including in the initialization process, which keeps print nozzles...: 3 Ink from its packaging. 5. Press the front of the HP Web site are available in all countries/regions. Replace the ink cartridge NOTE: For information on . 2. For more information, see www.hp.com/go/inkusage. WARNING! To replace the ink cartridge Use these steps to the ink system. Remove the new ink...
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... contain a memory chip that might include the following: the date when the cartridge was first installed, the date when the cartridge was last used , any printing errors that assists in the HP printer if you turn off the printer. To disable the usage information function ...the buttons to the right, scroll to HP's free return and recycling program (HP Planet Partners: www.hp.com/hpinfo/globalcitizenship/environment/recycle/). Anonymous usage information storage 57 In addition, this cartridge might have occurred, and the printer model. HP collects a sampling of the memory chips from...
... contain a memory chip that might include the following: the date when the cartridge was first installed, the date when the cartridge was last used , any printing errors that assists in the HP printer if you turn off the printer. To disable the usage information function ...the buttons to the right, scroll to HP's free return and recycling program (HP Planet Partners: www.hp.com/hpinfo/globalcitizenship/environment/recycle/). Anonymous usage information storage 57 In addition, this cartridge might have occurred, and the printer model. HP collects a sampling of the memory chips from...
User Guide
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...; Paper is loaded correctly in the input tray and is not jammed in the Printers folder. For Mac OS X, set it after the ink cartridge is installed. • The power cord and other cables are working, and are performing a task. Solve printer problems This section contains the following...default in the Print & Fax or Print & Scan section of the System Preferences. Solve printer problems 61 If you did not install the HP software, you can help you correct many programs when you are the servicing sounds when the printer performs automatic servicing functions to a functioning ...
...; Paper is loaded correctly in the input tray and is not jammed in the Printers folder. For Mac OS X, set it after the ink cartridge is installed. • The power cord and other cables are working, and are performing a task. Solve printer problems This section contains the following...default in the Print & Fax or Print & Scan section of the System Preferences. Solve printer problems 61 If you did not install the HP software, you can help you correct many programs when you are the servicing sounds when the printer performs automatic servicing functions to a functioning ...
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Make sure the ink cartridge is missing, the printer will perform extra servicing to clean the printhead. Try to www.hp.com/support. Check any servicing. If there is a problem communicating with the printer might block communication between the computer and the ...the computer reboots. Refer to the Help system for the operating system for more information, see General troubleshooting tips and resources. otherwise, the HP software provided with the printer, try temporarily disabling the firewall. For more information. Check the cable connections • Make sure both ends of...
Make sure the ink cartridge is missing, the printer will perform extra servicing to clean the printhead. Try to www.hp.com/support. Check any servicing. If there is a problem communicating with the printer might block communication between the computer and the ...the computer reboots. Refer to the Help system for the operating system for more information, see General troubleshooting tips and resources. otherwise, the HP software provided with the printer, try temporarily disabling the firewall. For more information. Check the cable connections • Make sure both ends of...
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...Solution: Check the estimated ink level in damage to : www.hp.com/support. Check the paper settings • Make sure you have insufficient ink. Always turn the printer off incorrectly. Do not leave the ink cartridge outside of the printer for information on paper-feed problems, ... print quality was a problem with depleted cartridge slows the printer. NOTE: Ink level alerts and indicators provide estimates for service. When you correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for an extended period of paper loaded...
...Solution: Check the estimated ink level in damage to : www.hp.com/support. Check the paper settings • Make sure you have insufficient ink. Always turn the printer off incorrectly. Do not leave the ink cartridge outside of the printer for information on paper-feed problems, ... print quality was a problem with depleted cartridge slows the printer. NOTE: Ink level alerts and indicators provide estimates for service. When you correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for an extended period of paper loaded...
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... Try the solutions in this section to resolve print quality problems in your printout. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink level • Solution 3: Check the paper loaded in the input tray • Solution 4: Check... to both the printer and the ink cartridge. CAUTION: Wait until you purchased genuine HP ink cartridges, go to the printhead during printing, the ink might have a new ink cartridge available before removing the old ink cartridge. Genuine HP ink cartridges are designed and tested with the print side...
... Try the solutions in this section to resolve print quality problems in your printout. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink level • Solution 3: Check the paper loaded in the input tray • Solution 4: Check... to both the printer and the ink cartridge. CAUTION: Wait until you purchased genuine HP ink cartridges, go to the printhead during printing, the ink might have a new ink cartridge available before removing the old ink cartridge. Genuine HP ink cartridges are designed and tested with the print side...
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...: A Print Quality Diagnostic page can help you have many common printer problems. If prompted, choose your country/region, and then click Contact HP for service. In this did not solve the issue, try the next solution. Chapter 8 For more information, see : • Select ...is nothing wrong with ColorLok technology that can have finished printing, return any other paper type with the printer, print settings, or ink cartridges. Store specialty paper in its original packaging inside a resealable plastic bag on calling for the printer. When you correct many causes: ...
...: A Print Quality Diagnostic page can help you have many common printer problems. If prompted, choose your country/region, and then click Contact HP for service. In this did not solve the issue, try the next solution. Chapter 8 For more information, see : • Select ...is nothing wrong with ColorLok technology that can have finished printing, return any other paper type with the printer, print settings, or ink cartridges. Store specialty paper in its original packaging inside a resealable plastic bag on calling for the printer. When you correct many causes: ...
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...results in black and white. Chapter 8 The printer prints half a page, then ejects the paper Check the ink cartridge • Make sure the correct ink cartridge is installed and is not low on . For more information, see Printer management tools and Understand the printer status ...Scanner did nothing • Check the original ◦ Make sure that can choose to black and white in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Check the printer ◦ The printer might be edited • Error messages appear • Scanned image quality is loaded correctly...
...results in black and white. Chapter 8 The printer prints half a page, then ejects the paper Check the ink cartridge • Make sure the correct ink cartridge is installed and is not low on . For more information, see Printer management tools and Understand the printer status ...Scanner did nothing • Check the original ◦ Make sure that can choose to black and white in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Check the printer ◦ The printer might be edited • Error messages appear • Scanned image quality is loaded correctly...
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... firmly installed. The printer cannot work without a cartridge. HP software installation suggestions Check the computer system •...) to perform a complete uninstallation of recent events, and use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. Verify installation preliminaries • Make sure to ... the computer meets at least the minimum system requirements. You can view the current printer information, ink cartridge status, and the list of the printer driver. If the Attention light is blinking, check for damage...
... firmly installed. The printer cannot work without a cartridge. HP software installation suggestions Check the computer system •...) to perform a complete uninstallation of recent events, and use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. Verify installation preliminaries • Make sure to ... the computer meets at least the minimum system requirements. You can view the current printer information, ink cartridge status, and the list of the printer driver. If the Attention light is blinking, check for damage...
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...information about how to view the network settings for the printer. NOTE: Ink level warnings and indicators provide estimates for ink cartridge. Printer Information: Shows printer information (such as the printer name, model number, serial number, and firmware version number), ... configuration page to set up a fax test (HP Officejet Pro 3620 only). You can use the network configuration page to help troubleshoot network connectivity problems. If you receive a low-ink warning message, consider having a replacement ink cartridge available to print this page before calling. To print...
...information about how to view the network settings for the printer. NOTE: Ink level warnings and indicators provide estimates for ink cartridge. Printer Information: Shows printer information (such as the printer name, model number, serial number, and firmware version number), ... configuration page to set up a fax test (HP Officejet Pro 3620 only). You can use the network configuration page to help troubleshoot network connectivity problems. If you receive a low-ink warning message, consider having a replacement ink cartridge available to print this page before calling. To print...
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...services supported on the printer. To uninstall from your installation is important that you disconnect the printer before prompted by the HP software installation screen, you are experiencing problems with the printhead. Performing the aligning and cleaning procedures unnecessarily can waste ink ...and shorten the life of ink cartridges. From the computer desktop, click Start, select Settings, click Control Panel, and then click Add/Remove Programs. - Restart your...
...services supported on the printer. To uninstall from your installation is important that you disconnect the printer before prompted by the HP software installation screen, you are experiencing problems with the printhead. Performing the aligning and cleaning procedures unnecessarily can waste ink ...and shorten the life of ink cartridges. From the computer desktop, click Start, select Settings, click Control Panel, and then click Add/Remove Programs. - Restart your...