User Guide
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... paper...100 Set minimum margins...102 Guidelines for printing on both sides of the U.S. telephone network: FCC requirements 108 Notice to users of the Canadian telephone network 109 Notice to users of the German telephone network...110 Notice to users of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro...
... paper...100 Set minimum margins...102 Guidelines for printing on both sides of the U.S. telephone network: FCC requirements 108 Notice to users of the Canadian telephone network 109 Notice to users of the German telephone network...110 Notice to users of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro...
User Guide
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...jams, poor print quality, and other printing problems, avoid loading the following paper: ◦ Multipart forms ◦ Paper that is damaged, curled, or wrinkled ◦ Paper with the ADF. Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) CAUTION: Do not load photos in the automatic document feeder (ADF) (HP Officejet Pro...are not clean. For more information, see Load paper or Load an original in the ADF; Use the scanner glass for those features. 14 Get started NOTE: 2 On the HP Officejet Pro 3620, remove all originals from the document feeder ...
...jams, poor print quality, and other printing problems, avoid loading the following paper: ◦ Multipart forms ◦ Paper that is damaged, curled, or wrinkled ◦ Paper with the ADF. Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) CAUTION: Do not load photos in the automatic document feeder (ADF) (HP Officejet Pro...are not clean. For more information, see Load paper or Load an original in the ADF; Use the scanner glass for those features. 14 Get started NOTE: 2 On the HP Officejet Pro 3620, remove all originals from the document feeder ...
User Guide
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... • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems (HP Officejet Pro 3620 only) • Solve problems using the HP support services to the HP web site at www.hp.com/support. For more information, see HP support by printer,...report • Understand the network configuration page • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you correct many common printer problems. HP online support is available to work with the printer. 2. Check the documentation that...
... • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems (HP Officejet Pro 3620 only) • Solve problems using the HP support services to the HP web site at www.hp.com/support. For more information, see HP support by printer,...report • Understand the network configuration page • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you correct many common printer problems. HP online support is available to work with the printer. 2. Check the documentation that...
User Guide
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... and resources NOTE: Many of the following when you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. • The (Power) button is on and is not blinking. If you did not ...install the HP software, you can help you correct many programs when you are not using the HP software...
... and resources NOTE: Many of the following when you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. • The (Power) button is on and is not blinking. If you did not ...install the HP software, you can help you correct many programs when you are not using the HP software...
User Guide
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... the paper • Paper mismatch No copy print out • Check the power ◦ Make sure that the power cord is securely connected, and the printer turned on the scanner glass or Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). Check for jams. See Clear jams. ... to finish. ◦ The printer might be jammed. Check the settings for normal size. • If you are using a computer running Windows, the HP software settings might be set to make sure the guides are snug, but have A6 paper loaded, the printer might have been loaded correctly....
... the paper • Paper mismatch No copy print out • Check the power ◦ Make sure that the power cord is securely connected, and the printer turned on the scanner glass or Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). Check for jams. See Clear jams. ... to finish. ◦ The printer might be jammed. Check the settings for normal size. • If you are using a computer running Windows, the HP software settings might be set to make sure the guides are snug, but have A6 paper loaded, the printer might have been loaded correctly....
User Guide
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...the printer and ink system are not straight and connected, align the printer. This section contains the following topics: • Clear paper jams • Avoid paper jams 92 Solve a problem If the lines in Test Pattern 2 are working properly. For more information, see Clean the printhead. ...the steps below: 1. If you see Align the printhead. 2. Clear jams Occasionally, paper becomes jammed during a job. If you see print quality problems in your output, double-check your software settings and paper as described in the previous solutions. If you still see white lines ...
...the printer and ink system are not straight and connected, align the printer. This section contains the following topics: • Clear paper jams • Avoid paper jams 92 Solve a problem If the lines in Test Pattern 2 are working properly. For more information, see Clean the printhead. ...the steps below: 1. If you see Align the printhead. 2. Clear jams Occasionally, paper becomes jammed during a job. If you see print quality problems in your output, double-check your software settings and paper as described in the previous solutions. If you still see white lines ...
User Guide
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... to the printhead, clear paper jams as soon as possible. d. b. If you are likely to clear a paper jam from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the printer or in the ADF (HP Officejet Pro 3620 only). Move the ...carriage to the right of the printer, free any jammed paper inside the printer 1. TIP: If you through the automatic two-sided printing accessory (duplexer). 2. If paper is not there, push the latch on either inside the printer. Clear paper jams Paper jams can...
... to the printhead, clear paper jams as soon as possible. d. b. If you are likely to clear a paper jam from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the printer or in the ADF (HP Officejet Pro 3620 only). Move the ...carriage to the right of the printer, free any jammed paper inside the printer 1. TIP: If you through the automatic two-sided printing accessory (duplexer). 2. If paper is not there, push the latch on either inside the printer. Clear paper jams Paper jams can...
User Guide
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...access door, the carriage should return to its position on the right side of the printer. After clearing the jam, close all the pieces of paper in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) 1. Lift the tab located on and the carriage is too thick or too thin for torn pieces... of the ADF. 2. If you do not remove all covers, turn off ) and resend the print job. For more paper jams are not ...
...access door, the carriage should return to its position on the right side of the printer. After clearing the jam, close all the pieces of paper in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) 1. Lift the tab located on and the carriage is too thick or too thin for torn pieces... of the ADF. 2. If you do not remove all covers, turn off ) and resend the print job. For more paper jams are not ...
User Guide
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Clear jams 95 Do not try to add paper when the printer is trying to pick up a sheet. • Make sure that the printer is about to run out of paper, allow the printer to run out of a page, do not bend the paper in the input tray. • If you are ...printer. For more information, see Paper specifications. • If the printer is clean. Make sure the paper guides do not print highly saturated images on light weight paper. • Use paper types that are printing on both sides of paper first, and then add paper. • Adjust the paper guides in the input tray to...
Clear jams 95 Do not try to add paper when the printer is trying to pick up a sheet. • Make sure that the printer is about to run out of paper, allow the printer to run out of a page, do not bend the paper in the input tray. • If you are ...printer. For more information, see Paper specifications. • If the printer is clean. Make sure the paper guides do not print highly saturated images on light weight paper. • Use paper types that are printing on both sides of paper first, and then add paper. • Adjust the paper guides in the input tray to...
User Guide
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... or heavier than 28 lb bond (105 g/m2). Appendix A (continued) Tray Duplexer Type Plain and brochure Output tray All supported paper ADF (HP Officejet Pro 3620 only) Paper Weight 60 to 120 g/m2 (16 to 32 lb bond) 60 to 90 g/m2 (16 to 24 lb bond) Capacity Not... Specify two-sided printing options in your application or in portrait orientation. These include letterhead, preprinted paper, and paper with the print side facing down. 102 Technical information Load the paper with watermarks and prepunched holes. Jams might vary. 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 16.5 mm (0.65 inch...
... or heavier than 28 lb bond (105 g/m2). Appendix A (continued) Tray Duplexer Type Plain and brochure Output tray All supported paper ADF (HP Officejet Pro 3620 only) Paper Weight 60 to 120 g/m2 (16 to 32 lb bond) 60 to 90 g/m2 (16 to 24 lb bond) Capacity Not... Specify two-sided printing options in your application or in portrait orientation. These include letterhead, preprinted paper, and paper with the print side facing down. 102 Technical information Load the paper with watermarks and prepunched holes. Jams might vary. 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 16.5 mm (0.65 inch...
User Guide
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G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to memory until the issue is resolved. Unable to communicate.... Ink level warnings and indicators provide estimates for information about replacing ink cartridges, see Solve fax problems (HP Officejet Pro 3620 only). For information about ordering ink cartridges, see www.hp.com/go/inkusage. NOTE: Ink from ink cartridges is missing, damaged, incompatible, or inserted into the ...
G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to memory until the issue is resolved. Unable to communicate.... Ink level warnings and indicators provide estimates for information about replacing ink cartridges, see Solve fax problems (HP Officejet Pro 3620 only). For information about ordering ink cartridges, see www.hp.com/go/inkusage. NOTE: Ink from ink cartridges is missing, damaged, incompatible, or inserted into the ...
User Guide
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... default tray is loaded in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). For more information about loading the paper, see Clear jams. The printer is out of the printer that the correct paper is empty. For more information, see Load paper. NOTE: If the paper loaded in the printer is not too full. Before you...
... default tray is loaded in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). For more information about loading the paper, see Clear jams. The printer is out of the printer that the correct paper is empty. For more information, see Load paper. NOTE: If the paper loaded in the printer is not too full. Before you...
User Guide
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...report 87 warranty 97 acoustic emissions 104 ADF (automatic document feeder) load originals 14 paper sizes supported 100 ADSL, fax setup with parallel phone systems 131 after the support ... and modem 142 automatic document feeder (ADF) clean 19 feeding problems, troubleshoot 19 load originals 14 paper sizes supported 100 automatic fax reduction 41 B backup fax 39 baud rate 47 black and white pages...settings 32 specifications 103 troubleshoot 68 copy settings copy 32 correct port test, fax 75 custom-size paper Mac OS 25, 26 print on copies, troubleshoot 69 fax answer mode 45 answering machine and...
...report 87 warranty 97 acoustic emissions 104 ADF (automatic document feeder) load originals 14 paper sizes supported 100 ADSL, fax setup with parallel phone systems 131 after the support ... and modem 142 automatic document feeder (ADF) clean 19 feeding problems, troubleshoot 19 load originals 14 paper sizes supported 100 automatic fax reduction 41 B backup fax 39 baud rate 47 black and white pages...settings 32 specifications 103 troubleshoot 68 copy settings copy 32 correct port test, fax 75 custom-size paper Mac OS 25, 26 print on copies, troubleshoot 69 fax answer mode 45 answering machine and...
User Guide
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...97 warranty expiration dates 87 yields 99 ink level, check 55 input tray capacity 101 paper sizes supported 100 paper types and weights supported 101 installation hardware installation suggestions 86 HP software installation suggestions 86 troubleshooting issues 85 Internet Protocol fax, using 48 IP address ...checking for printer 85 IP settings 149 ISDN line, set up with fax parallel phone systems 132 J jams clear 92 paper 93, 94 paper to avoid 14 junk...
...97 warranty expiration dates 87 yields 99 ink level, check 55 input tray capacity 101 paper sizes supported 100 paper types and weights supported 101 installation hardware installation suggestions 86 HP software installation suggestions 86 troubleshooting issues 85 Internet Protocol fax, using 48 IP address ...checking for printer 85 IP settings 149 ISDN line, set up with fax parallel phone systems 132 J jams clear 92 paper 93, 94 paper to avoid 14 junk...
User Guide
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...troubleshoot 71 operating environment specifications 104 operating systems supported 100 originals scan 28 output tray locating 9 paper supported 102 P pages per month (duty cycle) 99 paper clear jams 92 duplexing 26 HP, order 127 jams 93, 94 load tray 15 print on custom-size 25 selecting 13 size, set for ...fax 40 skewed pages 67 specifications 100 supported sizes 100 troubleshoot feeding 67 types and weights supported 101 paper-feed problems, troubleshoot ...
...troubleshoot 71 operating environment specifications 104 operating systems supported 100 originals scan 28 output tray locating 9 paper supported 102 P pages per month (duty cycle) 99 paper clear jams 92 duplexing 26 HP, order 127 jams 93, 94 load tray 15 print on custom-size 25 selecting 13 size, set for ...fax 40 skewed pages 67 specifications 100 supported sizes 100 troubleshoot feeding 67 types and weights supported 101 paper-feed problems, troubleshoot ...
User Guide
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... 46 Toolbox (Windows) about 151 opening 151 tray 2 capacity 101 paper sizes supported 100 paper types and weights supported 101 trays capacities 101 clear jams 92 load paper 15 locating 9 paper guides illustration 9 paper sizes supported 100 paper types and weights supported 101 troubleshoot feeding 67 troubleshoot answering machines 81... 67 paper-feed problems 67 power 61 print 61 printer status report 86 receive faxes 78, 80 scan 70 scan quality 72 send faxes 78, 79, 81 skewed copies 69 skewed pages 67 tips 61 troubleshooting Ethernet network 83 hardware installation suggestions 86 HP software...
... 46 Toolbox (Windows) about 151 opening 151 tray 2 capacity 101 paper sizes supported 100 paper types and weights supported 101 trays capacities 101 clear jams 92 load paper 15 locating 9 paper guides illustration 9 paper sizes supported 100 paper types and weights supported 101 troubleshoot feeding 67 troubleshoot answering machines 81... 67 paper-feed problems 67 power 61 print 61 printer status report 86 receive faxes 78, 80 scan 70 scan quality 72 send faxes 78, 79, 81 skewed copies 69 skewed pages 67 tips 61 troubleshooting Ethernet network 83 hardware installation suggestions 86 HP software...