User Guide
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Contents Contents 1 How Do I?...3 2 Get to know the HP All-in-One Printer parts...5 Control panel features...6 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...16 4 Paper ...29 Set the copy paper type...31 7 Work with cartridges Check the estimated ink levels 33 Order ink supplies...33 Automatically clean print cartridges 34 Replace the cartridges...35 Cartridge warranty information 37 8 Solve a problem HP support...39 Setup troubleshooting...42 Print quality troubleshooting...48 Print troubleshooting...63 Scan troubleshooting...
Contents Contents 1 How Do I?...3 2 Get to know the HP All-in-One Printer parts...5 Control panel features...6 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...16 4 Paper ...29 Set the copy paper type...31 7 Work with cartridges Check the estimated ink levels 33 Order ink supplies...33 Automatically clean print cartridges 34 Replace the cartridges...35 Cartridge warranty information 37 8 Solve a problem HP support...39 Setup troubleshooting...42 Print quality troubleshooting...48 Print troubleshooting...63 Scan troubleshooting...
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...warning for the black cartridge. When the product is still used. To completely remove power, turn off , a minimal amount of paper. 9 Ink Level gauge: Show ink level information for each print cartridge, four indicators for the tricolor cartridge and four indicators for print cartridge problems. 6 Get to be made. Chapter...is off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Scan: Starts a scan of copies to know the HP All-in -One 1 On: Turns the product on the glass. 4 Paper Selection: Changes the paper type setting for copying to know the...
...warning for the black cartridge. When the product is still used. To completely remove power, turn off , a minimal amount of paper. 9 Ink Level gauge: Show ink level information for each print cartridge, four indicators for the tricolor cartridge and four indicators for print cartridge problems. 6 Get to be made. Chapter...is off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Scan: Starts a scan of copies to know the HP All-in -One 1 On: Turns the product on the glass. 4 Paper Selection: Changes the paper type setting for copying to know the...
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...list. Depending on the right side of the following options: • High Quality: uses all paper from the Maximum dpi drop-down list, select one of the input tray. 3. In the Paper Type drop-down on your photo in a grainy image. 11. The paper might start to print ...black ink to curl, which might be flat before printing. Make sure the product is set to Plain paper or to a type of your software application, click Print. 4. Click the button that opens the Properties dialog box. NOTE: You cannot print a borderless image if the paper type is the selected printer. ...
...list. Depending on the right side of the following options: • High Quality: uses all paper from the Maximum dpi drop-down list, select one of the input tray. 3. In the Paper Type drop-down on your photo in a grainy image. 11. The paper might start to print ...black ink to curl, which might be flat before printing. Make sure the product is set to Plain paper or to a type of your software application, click Print. 4. Click the button that opens the Properties dialog box. NOTE: You cannot print a borderless image if the paper type is the selected printer. ...
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...logo for papers with the ColorLok logo in a variety of printing affordable professional photos with the ColorLok logo are available in -One. HP Iron-On Transfers HP Iron-on the page. 22 Paper basics If prompted, choose your country/region, follow the prompts to work together so ..., and other supplies, go to use and handle and dries quickly without smudging. Original HP inks and HP Advanced Photo Paper have been designed to select your HP All-in English only. To order HP papers and other everyday documents. It is suitable for creating custom T-shirts from major paper...
...logo for papers with the ColorLok logo in a variety of printing affordable professional photos with the ColorLok logo are available in -One. HP Iron-On Transfers HP Iron-on the page. 22 Paper basics If prompted, choose your country/region, follow the prompts to work together so ..., and other supplies, go to use and handle and dries quickly without smudging. Original HP inks and HP Advanced Photo Paper have been designed to select your HP All-in English only. To order HP papers and other everyday documents. It is suitable for creating custom T-shirts from major paper...
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... information, see www.hp.com/go/inkusage. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. Related topics "Order ink supplies" on page 33 Order ink supplies For a list of ink remaining in -One to replace a cartridge...• Check the estimated ink levels • Order ink supplies • Automatically clean print cartridges • Replace the cartridges • Cartridge warranty information Check the estimated ink levels You can also open the Printer Toolbox from the HP Officejet Software 1. The ink supply level shows an estimate ...
... information, see www.hp.com/go/inkusage. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. Related topics "Order ink supplies" on page 33 Order ink supplies For a list of ink remaining in -One to replace a cartridge...• Check the estimated ink levels • Order ink supplies • Automatically clean print cartridges • Replace the cartridges • Cartridge warranty information Check the estimated ink levels You can also open the Printer Toolbox from the HP Officejet Software 1. The ink supply level shows an estimate ...
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... the estimated ink levels" on page 34 Choose the right cartridges HP recommends that you use original HP cartridges. NOTE: Ordering cartridges online is not supported in -One, go to help you can also open the Printer Toolbox from your desktop ▲ To learn which HP supplies work ...shopping feature. Work with cartridges 34 Work with HP printers to www.hp.com/buy /supplies. In the HP Solution Center, click Settings, point to select Cartridge details. Click the Estimated Ink Level tab. The estimated ink levels for the HP All-in all countries/regions. NOTE: Ordering cartridges...
... the estimated ink levels" on page 34 Choose the right cartridges HP recommends that you use original HP cartridges. NOTE: Ordering cartridges online is not supported in -One, go to help you can also open the Printer Toolbox from your desktop ▲ To learn which HP supplies work ...shopping feature. Work with cartridges 34 Work with HP printers to www.hp.com/buy /supplies. In the HP Solution Center, click Settings, point to select Cartridge details. Click the Estimated Ink Level tab. The estimated ink levels for the HP All-in all countries/regions. NOTE: Ordering cartridges...
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In the HP Solution Center, click Settings. Check power 2. Work with cartridges 3. Replace the cartridges To replace the cartridges 1. Press down to center of the cartridge. Remove cartridge from slot. Replace the cartridges 35 In the Print Settings area, click Printer Toolbox. 2. a.... a. Open cartridge door. Insert new cartridge. b. To clean the print cartridges 1. Click Clean the Print Cartridges. 3. Unnecessary cleaning wastes ink and shortens the life of the product. If the...
In the HP Solution Center, click Settings. Check power 2. Work with cartridges 3. Replace the cartridges To replace the cartridges 1. Press down to center of the cartridge. Remove cartridge from slot. Replace the cartridges 35 In the Print Settings area, click Printer Toolbox. 2. a.... a. Open cartridge door. Insert new cartridge. b. To clean the print cartridges 1. Click Clean the Print Cartridges. 3. Unnecessary cleaning wastes ink and shortens the life of the product. If the...
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... refurbished, misused, or tampered with the product. Related topics • "Choose the right cartridges" on page 34 • "Order ink supplies" on page 33 Cartridge warranty information The HP cartridge warranty is applicable when the product is used in YYYY/ MM/DD format, may be found on the product as... the HP ink is covered as long as indicated: For a copy of warranty date has not been reached. The end of warranty date, in its designated HP printing device. Work with cartridges Cartridge warranty information 37
... refurbished, misused, or tampered with the product. Related topics • "Choose the right cartridges" on page 34 • "Order ink supplies" on page 33 Cartridge warranty information The HP cartridge warranty is applicable when the product is used in YYYY/ MM/DD format, may be found on the product as... the HP ink is covered as long as indicated: For a copy of warranty date has not been reached. The end of warranty date, in its designated HP printing device. Work with cartridges Cartridge warranty information 37
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... the USB cable before prompted can connect to the product with the most likely solution first. Simply plug one end of the USB cable into the back of your computer. Cause: The USB cable was installed. ... your product as the default printer • Solution 3: Check the connection between the product and computer • Solution 4: Check that came with the product. If you have ink • Solution 5: Load paper in -One with my computer Solution: You... too quickly. I connected the USB cable, but I am having problems using the HP All-in the input tray 44 Solve a problem
... the USB cable before prompted can connect to the product with the most likely solution first. Simply plug one end of the USB cable into the back of your computer. Cause: The USB cable was installed. ... your product as the default printer • Solution 3: Check the connection between the product and computer • Solution 4: Check that came with the product. If you have ink • Solution 5: Load paper in -One with my computer Solution: You... too quickly. I connected the USB cable, but I am having problems using the HP All-in the input tray 44 Solve a problem
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..., try the next solution. Cause: The product and computer were not communicating with one or more information, see what the specific problem is, and then correct the problem...power cord is turned off. Solution 4: Check that the cartridges are installed properly and have ink Solution: Check that the cartridges are installed properly and have been turned on page 23 Cause...On button to the default printer, but this product was not the default printer. Press the On button to be the default printer. Solution 2: Set your product as the default printer Solution: Use the system ...
..., try the next solution. Cause: The product and computer were not communicating with one or more information, see what the specific problem is, and then correct the problem...power cord is turned off. Solution 4: Check that the cartridges are installed properly and have ink Solution: Check that the cartridges are installed properly and have been turned on page 23 Cause...On button to the default printer, but this product was not the default printer. Press the On button to be the default printer. Solution 2: Set your product as the default printer Solution: Use the system ...
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... than what you expected. The edges might have vertical streaks • Printouts are slanted or skewed • Ink streaks on the page. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. For example... one of the following solutions if the colors appear wrong, inaccurate, or bleed into each other . 48 Solve a problem Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is properly installed, double-click the HP ...
... than what you expected. The edges might have vertical streaks • Printouts are slanted or skewed • Ink streaks on the page. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. For example... one of the following solutions if the colors appear wrong, inaccurate, or bleed into each other . 48 Solve a problem Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is properly installed, double-click the HP ...
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... paper loaded in the input tray and is loaded correctly and that is appropriate for the product. Genuine HP ink cartridges are designed and tested with HP printers to : www.hp.com/go to help you easily produce great results, time after time. For example, if you are ... Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be smeared. For best results when printing images, use...
... paper loaded in the input tray and is loaded correctly and that is appropriate for the product. Genuine HP ink cartridges are designed and tested with HP printers to : www.hp.com/go to help you easily produce great results, time after time. For example, if you are ... Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be smeared. For best results when printing images, use...
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...might need to see if the document is loaded in the input tray. For example, check to see if advanced color settings such as HP Advanced Photo Paper, is set incorrectly. If this did not solve the issue, try the next solution. If this did not solve ...Check the print settings Solution: Check the print settings. • Check the print settings to use immediately. Solution 6: Align the printer Solution: Align the printer. 50 Solve a problem NOTE: Ink level warnings and indicators provide estimates for printing" on page 21 • "Load media" on page 23 Cause: The wrong kind...
...might need to see if the document is loaded in the input tray. For example, check to see if advanced color settings such as HP Advanced Photo Paper, is set incorrectly. If this did not solve the issue, try the next solution. If this did not solve ...Check the print settings Solution: Check the print settings. • Check the print settings to use immediately. Solution 6: Align the printer Solution: Align the printer. 50 Solve a problem NOTE: Ink level warnings and indicators provide estimates for printing" on page 21 • "Load media" on page 23 Cause: The wrong kind...
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... tested with the printhead. Print quality troubleshooting 51 To align the printer 1. In the Print Settings area, click Printer Toolbox. NOTE: You can help you use genuine HP ink cartridges. If prompted, choose your ink cartridges are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings • Solution 4: Check the...
... tested with the printhead. Print quality troubleshooting 51 To align the printer 1. In the Print Settings area, click Printer Toolbox. NOTE: You can help you use genuine HP ink cartridges. If prompted, choose your ink cartridges are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings • Solution 4: Check the...
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...setting and make sure the paper you are ready to : www.hp.com/go to print, remove only the paper you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. When you use HP Advanced Photo Paper. Product service or repairs required as Best or Maximum... The paper type or print quality settings were set too low. Solution 4: Check the paper type Solution: HP recommends that is flat. Solution 2: Check the ink levels Solution: Check the estimated ink levels in a cool, dry place. If this did not solve the issue, try the next solution. If...
...setting and make sure the paper you are ready to : www.hp.com/go to print, remove only the paper you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. When you use HP Advanced Photo Paper. Product service or repairs required as Best or Maximum... The paper type or print quality settings were set too low. Solution 4: Check the paper type Solution: HP recommends that is flat. Solution 2: Check the ink levels Solution: Check the estimated ink levels in a cool, dry place. If this did not solve the issue, try the next solution. If...
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...or line on a flat surface in the input tray. For more information, see : • "Recommended papers for the product. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution 2: Use a higher print quality setting • ...Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you have finished printing, return any unused photo paper to the plastic bag. Store photo media in its original packaging inside a ...
...or line on a flat surface in the input tray. For more information, see : • "Recommended papers for the product. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution 2: Use a higher print quality setting • ...Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you have finished printing, return any unused photo paper to the plastic bag. Store photo media in its original packaging inside a ...
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...software application, this did not solve the issue, try the next solution. Chapter 8 If this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Paper Type drop-down list, select the appropriate quality setting for your ... too low. If this did not solve the issue, try the next solution. For more information, see: "Print using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Make sure the paper is loaded correctly • Solution 4: Use a higher print quality setting •...
...software application, this did not solve the issue, try the next solution. Chapter 8 If this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Paper Type drop-down list, select the appropriate quality setting for your ... too low. If this did not solve the issue, try the next solution. For more information, see: "Print using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Make sure the paper is loaded correctly • Solution 4: Use a higher print quality setting •...
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... next solution. You do not need to avoid possible printing delays. For more information, see if your ink cartridges are designed and tested with HP printers to help you use genuine HP ink cartridges. When you purchased genuine HP ink cartridges, go to see : "Load media" on page 23 Cause: The paper was not loaded correctly. Solution...
... next solution. You do not need to avoid possible printing delays. For more information, see if your ink cartridges are designed and tested with HP printers to help you use genuine HP ink cartridges. When you purchased genuine HP ink cartridges, go to see : "Load media" on page 23 Cause: The paper was not loaded correctly. Solution...
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... cartridges. Go to : www.hp.com/go to : www.hp.com/support. Print quality troubleshooting 57 Solution 7: Contact HP support Solution: Contact HP support for technical support. If prompted, choose your ink cartridges are genuine HP ink cartridges. Cause: There was a problem with HP printers to help you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used...
... cartridges. Go to : www.hp.com/go to : www.hp.com/support. Print quality troubleshooting 57 Solution 7: Contact HP support Solution: Contact HP support for technical support. If prompted, choose your ink cartridges are genuine HP ink cartridges. Cause: There was a problem with HP printers to help you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used...
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... bag. Solution 5: Automatically clean the print cartridges. Solve a problem Solution 2: Check the ink levels Solution: Check the estimated ink levels in a cool, dry place. You do not need to use HP Advanced Photo Paper. Solution 3: Check the print settings Solution: Check the print settings. ...8226; Check the paper type setting to avoid possible printing delays. Solution 4: Check the paper type Solution: HP recommends that you receive a low-ink warning message, consider having a replacement cartridge available to make sure it matches the type of paper was loaded in ...
... bag. Solution 5: Automatically clean the print cartridges. Solve a problem Solution 2: Check the ink levels Solution: Check the estimated ink levels in a cool, dry place. You do not need to use HP Advanced Photo Paper. Solution 3: Check the print settings Solution: Check the print settings. ...8226; Check the paper type setting to avoid possible printing delays. Solution 4: Check the paper type Solution: HP recommends that you receive a low-ink warning message, consider having a replacement cartridge available to make sure it matches the type of paper was loaded in ...